FAQ Studying @ Wittenborg
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Question:(Last edited: Friday, 18 September 2020, 11:51 AM)
Academic Calendar: How can I find the academic year calendar?
You can access the academic year calendar by clicking on the link https://www.wittenborg.eu/downloads.htm. You will find it under the section ‘WUAS Year Planning’
You can also access it via your dashboard at Wittenborg-online under the section 'Student Resources - General Information for all Students'.
Question:(Last edited: Friday, 4 September 2020, 4:33 PM)
Accommodation: If I start a block from my home country, can I use the 4 months’ accommodation I paid for, later when I come to the Netherlands?
Yes you can. Please inform our Registrar's Department at email@example.com at least 15 working days before your arrival date so we can arrange your accommodation accordingly.
Question:(Last edited: Wednesday, 10 February 2021, 2:38 PM)
Account Access: Why can't I access my online student account?
Please note that we have activated Multi-Factor Authentication (MFA) on all Wittenborg accounts. You have to login via text on your phone or Authenticator app. Please refer to the attached document on how to activate your MFA.
There are other possible reasons why you cannot access your account, besides the MFA activation. The 3 most common reasons are as follows:
Sometimes there are technical issues with your account. Please contact firstname.lastname@example.org or Helpdesk to assist you further.
If any question remains, students can contact the front desk for support. This can be done either via an email to email@example.com or by phone: (088) 6672688.
Question:(Last edited: Thursday, 19 November 2020, 9:54 AM)
Additional Modules: How can I register for additional modules other than my own specialization?
You can register for modules other than your own specialization, by following the same procedures as when you enrol for your own module; i.e. you need the enrolment key and to go to the respective areas. If you have trouble enrolling, please send a request to Helpdesk in order to get yourself enrolled.
Question:(Last edited: Tuesday, 14 July 2020, 10:22 AM)
Admission/Application: Is Wittenborg University of Applied Sciences still considering applications from students residing in countries that are affected by the COVID-19 outbreak?
Yes, Wittenborg is processing all applications as normal. Wittenborg is closely monitoring the current COVID-19 situation and follows the guidelines as implemented by the Dutch government and the Dutch National Institute for Public Health and the Environment. However, Wittenborg Admissions continues processing applications for its next intakes, regardless of your nationality or the country you are residing in.
Question:(Last edited: Thursday, 10 September 2020, 11:38 PM)
Apeldoorn Campus: How can I find the Wittenborg location in Apeldoorn?
Wittenborg University of Applied Sciences has its main campus in Apeldoorn, which consists of two separate buildings within walking distance from one another. Both locations share a central telephone number +31 (0)88 6672 688. Both Wittenborg campuses are conveniently accessible by public transport and are just 3-4 minutes walking distance from the Apeldoorn train and bus station.
The Aventus building
The Aventus building is just across the road on the south side of the railway station and is accessible via the pedestrian and bicycle subway. Wittenborg is located on the 3rd floor of the Aventus building. Upon entering the main entrance of the Aventus building, turn right where there is a café/brasserie. Walk past it and access the door on your left towards the stairs and walk up the stairs to the 3rd floor.
Note: The elevator is only
accessible with a student card.
The Spoorstraat building
The Spoorstraat building is located on the north side of the railway station and is about 3 minutes' walking distance. It can be recognised by the Wittenborg flags and the Wittenborg logo at the top of the building.
You can find some practical information guide from the link below.
Question:(Last edited: Thursday, 11 February 2021, 1:28 PM)
Assignment Deadline: When is the deadline to submit my Type 2 Exams? What happens if I miss a deadline to upload an assignment on Turnitin?
The deadlines to upload assignments are clearly shown in the Module Guide, the Online Module course area and in the Turnitin submission page. The upload area is visible to everyone who is enrolled at the online module area of the course. Please take note that the responsibility of checking the assignment submission deadline lies on the student. So always check the Module Online Area.
You also need to consider the difference in the time zone that you are located in (for those who are not physically present in the Netherlands). Rules and regulations regarding deadlines to upload assignments at Turnitin are clearly indicated in the EEG guide of Wittenborg (Part 5 - General Assessment Policy).
Should you face any technical issues, you need to contact Helpdesk at least 30 minutes before the deadline with the assignment and screenshot(s) of the exact technical issue. Requests put after the deadline will not be attended to.
If you miss the deadline to upload an assignment on Turnitin, you will have to wait for the next retake opportunity.
You are highly advised not to upload your assignment in the last minute.
Source: EEG Part 5 - General Assessment Policy
Question:(Last edited: Saturday, 8 August 2020, 9:34 PM)
Assignment Submission: What should I do if I have uploaded the wrong assignment?
Turnitin at Wittenborg allows you to resubmit your assignment multiple times by overwriting the previous submissions, until the due date. This means that if you have submitted a wrong document, you can resubmit again by uploading the correct document. The newly uploaded document will overwrite the previous one. You can resubmit many times until the deadline. This feature of overwriting previous submissions ensures that your module teacher will only receive the latest submission for checking.
Question:(Last edited: Wednesday, 10 February 2021, 10:49 AM)
Assignment Submission: When can I submit my assignment?
The window period to upload assignments is open at least two weeks in advance of the due date. Avoid uploading your assignment at the last minute. Make sure to upload the assignment a day earlier to avoid complications such as technical glitches, lost internet connection, system overload etc. Submitting your assignment early also helps you to view your Similarity Index Report and ensure that the similarity index is below the 20% limit set by Wittenborg (Refer to EEG for more details). This allows you time to amend your assignment if necessary.
In case of technical issues, contact Helpdesk at least 30 minutes before the deadline, with the name of the module and screenshot(s) of the exact technical issue. Request put after the deadline will not be attended to.
Source: EEG Part 5 - General Assessment Policy
Question:(Last edited: Thursday, 19 November 2020, 10:05 AM)
Assignment Submission: Will I get an extension in assignment submissions if the quality of Internet in my home country is poor?
There is no extension of deadline for submitting assignments online. It is the student's responsibility to submit the assignment on time. Many problems can surface at the last minute, such as technical glitches, failed internet connection, system or software failure etc.
It is better to upload your assignment one or two days before the deadline, so that in case you encounter technical problems, you have sufficient time to find alternative ways to submit your assignment. If the internet connection in your area is weak or unstable, it is best to find a library or a computer shop as an alternative.
If you are still not able to solve your technical issue, please contact Helpdesk at least 30 minutes before the deadline, with the name of the module assignment and screenshot(s) of the exact technical issue. Request put after the deadline will not be attended to.
Question:(Last edited: Tuesday, 8 September 2020, 10:37 PM)
Attendance: How do I know if module attendance is compulsory?
Due to the current situation, attendance requirement will not be re-introduced. The participation requirement has been revised as follows:
Students must have completed this participation requirement (sufficiently) in order to be allowed to submit the final assignment.
Please refer to the information in the respective Module Online Area for more details about the participation requirement.
Question:(Last edited: Tuesday, 8 September 2020, 10:51 PM)
Bank Accounts: What is an IBAN?
IBAN stands for International Bank Account Number and is a number attached to all accounts in the EU countries. It is made up of a unique code that identifies the country in which the account is opened, the account holder's bank and the account number. The IBAN helps to make the process of cross-border payments easier and faster. The bank assigns an IBAN to your account. You need to use the IBAN when sending interbank transfers or wiring money from one bank account to another, especially across international borders.
The structure of the IBAN is as follows: The country code NL / 2-digit control number / 4 letters that identify the bank / 10 digits, which consist of the current account number supplemented with zeros.
Example of a Dutch IBAN: NL73 INGB 123 456 78 00
Question:(Last edited: Thursday, 25 February 2021, 10:44 AM)
Bank Statement: what are the requirements?
What are bank statement requirements if:
- I am a new student applying for a visa;
- I am a new student who transferred from another type of EU-Residence Permit (RP). (e.g. transfer from other EU countries to the Netherlands, from another university within the Netherlands, from a zoekjaar RP to a student RP, etc.)
A signed and stamped bank statement on headed paper with a minimum amount of EUR 11,500,00 (must be dated after we inform you that we have received your payment) is required. For visa reasons, you will need to make sure that the deposit is free from restrictions or conditions; therefore, a statement such as “the account owner can withdraw the full amount in this bank account at any time” should be included in this letter. If the account type is either savings or current, then the above said clause should not be mentioned in the bank statement. The account will be in your or in your sponsor’s name. If the latter, here is the extra required information and documents:
For the company sponsor, we need proof that the sponsor is authorised to grant the amount to the student - the proof can be obtained from the bank itself/local Chamber of Commerce (1.17).
For Dutch sponsors also, these documents should be filled out respectively, along with the other required documents. Please check this site for more information: https://ind.nl/en/pages/sufficient-means-of-support-as-a-student.aspx.
Kindly note that the balance outstanding payment always must be added on top of the bank statement required amount. Additionally, a Payment Plan is also should be made for that balance outstanding payment with the Finance/Registry Department before issuing a bank statement.
What are bank statement requirements if:
- I am a current student requesting the RP extension.
Please provide us with a copy of your or your sponsor's bank statement, which shows you have, or your sponsor has enough money to support your education. The balance must show in your or your sponsor's bank account at least (no. of months X EUR 921) = EUR XXX. Your bank statement must be dated at least one day after your last payment to us. (How to know how many months are needed? Count from the RP expiry date till the last day of your expected graduation block. Please always round it up to full months. General Year Planning is available https://www.wittenborg.eu/downloads.htm.)
Kindly note that the balance outstanding payment always must be added on top of the bank statement required amount. Additionally, a Payment Plan is also should be made for that balance outstanding payment with the Finance/Registry Department before issuing a bank statement.
Question:(Last edited: Tuesday, 8 September 2020, 10:54 PM)
Before Arrival: What should I pack before travelling to the Netherlands?
Students should bring the following documents in hand luggage:
The Netherlands is a country with a pleasant, temperate maritime climate. Daytime temperatures vary from 3°C-37°F in the winter and 19°C-66°F in the summer. As a result, you will need to pack an assortment of clothes, such as:
Please bring enough money in cash to cover the first weeks’ expenses, since it may take a few weeks to open a bank account. Foreign currency can be changed to Euro at Grenswisselkantoren. For information and locations, visit https://www.gwktravelex.nl/en.
Question:(Last edited: Tuesday, 23 February 2021, 3:11 PM)
Booking Appointments: How to book an appointment at Wittenborg?
If you wish to speak to any of the Wittenborg staff, please invite them for an appointment using the Outlook Calendar. You can find the email addresses of all staff in your Outlook address book.
If you want to make an appointment with your process tutor, you need to fill in the form provided to you in your process tutor area.
In the attached document you will find a detailed guide.
Please note that the meetings with your process tutor are only online and will be held on MS Teams.
Question:(Last edited: Friday, 8 January 2021, 3:10 PM)
BSN (Social Security Number): Why do I need a BSN? What are the steps for registering for my BSN at the municipality?
The “Burgerservicenummer” (BSN) is a unique personal number that enables reliable and efficient data exchange between residents, the government and various other organizations. In the Netherlands, you need the BSN for opening a bank account, visiting a doctor, getting health insurance, receiving your salary (if you are working part-time while studying), applying for tax benefits and many other administrative processes.
The requirements and process:
Whether you are a Dutch citizen or an international, everyone living in the Netherlands is required to be registered at their home address. You need to register (inschrijven) at the town hall in the municipality (gemeente) where you are living. For foreign students, you can only register after you have collected your residence permit. Being registered allows the Basisregistratie personen (BRP or Municipal Personal Records Database) to better handle emergency situations, to track the size of the Dutch population and to allocate the right municipal taxes to each household.
To register your address and get a BSN from the gemeente, you need to make an appointment. The University Front Desk will make the appointment with the Gemeente (City Hall) on your behalf. For the appointment, students should bring the following documents:
The process of registration will take between 20 to 30 minutes. Once you are registered at the municipality, you will receive a document which states your particulars and your BSN. An official welcome letter will be mailed to you at your home address.
Take note that you cannot open a bank account unless you have your BSN. So ensure that you have sufficient cash with you when you arrive.
Question:(Last edited: Friday, 19 March 2021, 4:23 PM)
Can students use paraphrasing tools/services for assignment development? Is it considered Academic Malpractice?
Online lessons since Pandemic times have changed our habituality. A common challenge faced by all education institutions around the world is the integrity and validity of the online examinations and assessments. Various software, online platforms and individual service providers have established themselves on paraphrasing existing text and ghost writing as business models. Note that these attempts are categorised as “Academic Malpractice” in the Education and Examination Guide (EEG).
Turn-it-in has implemented a new algorithm in their latest upgrade. This upgrade has improved the similarity function and the detection of the usage of paraphrasing tools/services amongst many other additional features to support the examiners identify these attempts.
We would like to urge all student to avoid using these tools when developing their work as it is important for you all to put the required efforts to ensure you have obtained the required knowledge and skills for each study component.
Question:(Last edited: Thursday, 13 August 2020, 2:19 PM)
Change of Address deadline: I have checked out from student housing. Do I have to register my new address immediately?
1. If you move within or to the municipality of Apeldoorn, you are legally obliged to inform the city hall.
a. Firstly, please send us your new address by writing to firstname.lastname@example.org
b. Secondly, you need to change your address online with your DigiD code. Completing this process is your own responsibility.
The following link is the page on the city hall website, which informs how to change your address online.
You must inform the municipality of your change of address anywhere between 4 weeks prior to moving and 5 days after moving. The moving date that you provide will be treated as the day on which your address changed. If you inform the municipality more than 5 days after moving, the date on which you inform the municipality will be treated as the moving date. Municipalities can impose a fine of up to €325 if you do not inform them in time of important changes to your personal information.
Question:(Last edited: Friday, 14 August 2020, 12:43 PM)
Charging Equipments: How can I charge my laptop or mobile phone once I arrive in the Netherlands?
Travel with a mobile phone, tablet or laptop can be difficult without the right adapter. Make sure you bring a European adapter from home, or buy one at any of the local shops once you arrive in the Netherlands. In the Netherlands (Holland) the power plugs and sockets are of type C and F. The standard voltage is 230 V and the standard frequency is 50 Hz.
Please visit https://www.power-plugs-sockets.com/netherlands-holland/ for more details on using the right power adapter in the Netherlands.
Question:(Last edited: Friday, 22 May 2020, 11:42 AM)
Check Out Notice: Should I give prior notice of my intention to check out?
Yes. Residents must give at least four weeks’ notice in advance to Wittenborg Housing of their intended check-out date and time, so a mutually suitable pre-check-out time can be agreed by both parties. The intended check-out date and time can be on or before the last date of the housing package.
Question:(Last edited: Tuesday, 16 June 2020, 5:45 PM)
Check-in Rules: I have moved into Wittenborg student housing recently. What should I do next?
At check-in, residents are provided with an inventory checklist, the Check-In Form*. Please use this document to report any issues within your apartment and submit it signed to the front office within 3 working days of your arrival. If this document is not submitted, it is taken as confirmation that all items, and dormitory, as set out in the inventory checklist, are present and in good condition. Residents must pay for any damages incurred outside normal ‘wear and tear’.
*This list is used again when checking out. The items on the back of the form must be present when checking out. All missing items are to be paid for by the leaving student. The personal items on the list must be removed from the room.
Question:(Last edited: Tuesday, 18 August 2020, 11:09 AM)
Class Attendance: Whom can I contact if I cannot attend the classes?
Due to the
current situation, attendance requirement will not be re-introduced; however,
we will maintain the participation requirement for taught modules. We will
ensure that teachers make the 'participation' manageable without increasing the
study load but adding to the learning experience. Please refer to the respective module online areas for further instructions on participation requirements.
Question:(Last edited: Monday, 31 August 2020, 4:48 PM)
Class Cancellations/Changes Notifications: How can I receive notifications about any cancellations/changes in my classes?
You will be notified of any changes in your classes if you activate the notification setting in your time table. Activating the notifications in your timetable will enable you to keep track of changes in the room and time or cancellation of your classes. You will receive a notification via your student email account.
To activate the notification, follow the steps below:
At your Timetable page,
Question:(Last edited: Monday, 16 November 2020, 3:40 PM)
Class Participation Requirements: Is it necessary/compulsory to participate in class participation activities when doing a retake?
Yes, it is compulsory to fulfil all the requirements as defined in a module (all/any participation activity/ (ies) including draft submission), If a module is retaken in a normal block (Blocks 1-3 or 5-7).
If you want to retake the module during the retake blocks, this requirements does not apply.
Question:(Last edited: Wednesday, 17 February 2021, 10:51 AM)
Contact Wittenborg University of Applied Sciences - How can I contact WUAS for questions during the COVID-19 pandemic?
We understand you may have questions and concerns about the current situation. Wittenborg's mainline telephone number +31 088 667 2688 remains available at all times during working hours (CET). Email email@example.com for all urgent questions about health and the effect of coronavirus. Contact Helpdesk for all IT and online login assistance.
Question:(Last edited: Wednesday, 23 September 2020, 8:51 AM)
Contact: Whom do I need to contact before I start my studies at Wittenborg University?
As a new student the first person you should get in touch with is your process tutor. Your process tutor is your contact person and advisor during your studies. At the introduction week you will be informed about your process tutor.
A study agreement is a formal requirement
towards the fulfilment of the tutoring process for all students.Contact the firstname.lastname@example.org.
Question:(Last edited: Saturday, 11 July 2020, 10:03 AM)
Contacting Lecturers: How can I reach the lecturers?
The lecturers will be available online as per the schedules shown in the timetables for all modules.
Communication will take place through the individual Forum and through the Chat function. Lecturers and support staff can set up Skype calls in teams with students and groups during the timetabled hours.
Question:(Last edited: Wednesday, 10 February 2021, 11:57 AM)
Contacting Staff - How can I communicate with the Wittenborg teachers and staff?
You can communicate with Wittenborg teachers and staff via Email, Teams or Phone. Teachers usually provide their email addresses to students during the first lesson, so do take down their email addresses when given. Additionally, you can find email addresses of Wittenborg staff in your Outlook address book. You can also find the teachers/staff by typing their names in Teams and you can directly communicate with them.
If you are unsure, you can always contact front desk for help at email@example.com.
All students are required to use their Wittenborg student email with Sfirstname.lastname@example.org for any official communication.
In relation to the GDPR (General Data Protection Regulation) it is essential that students only send university-related material and emails through the official student email account (@student.wittenborg.eu).
Source: The EEG Part 4 - Practical Information Guide
Question:(Last edited: Tuesday, 16 June 2020, 5:51 PM)
Cost of Living: What is the cost of living in Apeldoorn?
Students in Apeldoorn can enjoy a very reasonable cost of living. The cost of living in Apeldoorn in the Netherlands is approximately 800 - 900 Euro per month according to the reputable institute NIBUD.nl.
These main costs include:
Tuition fees do not form part of living costs.
Apeldoorn versus Amsterdam
Experience has shown that students living and studying in Apeldoorn spend approximately €800 a month; however, in Amsterdam this can be up to €1,000 a month. This amount is needed to cover daily expenses, meals, accommodation costs, insurance, study books, etc. This estimate does not include tuition fees and unforeseen costs and should be used as a general indication of the costs of living. How much money you will actually need depends on your lifestyle. The costs for housing, for example, may differ considerably. Also, if you plan to travel during your stay, you will obviously need more money.
Question:(Last edited: Monday, 13 July 2020, 10:12 AM)
COVID-19 Matters - New Student: I am a new student for block 6 / block 7, but I have decided to stay in my home country due to COVID-19. Can I join classes online or defer my studies to a later intake?
Yes, you are most welcome to join classes online! If you planned to start your studies in block 6 2020 (30th March), you can join our introduction week on 25th and 26th of March online. In this case, you should have received an email from our Front Desk team (email@example.com) inviting you for the introduction week. Please let us know if you have not received your invitation for the introduction week if you are scheduled to start your studies in block 6 by emailing firstname.lastname@example.org.
In preparation for the introduction week, please make sure that you have a stable internet connection along with a computer so that you can follow and execute the instructions (such as activating your student account) at the same time. During the introduction week, our Front Desk will explain in detail how you can join our online learning environment.
Alternatively, you can also defer your application to a later intake. Make sure to inform our Registrar Department at email@example.com accordingly.
Question:(Last edited: Wednesday, 31 March 2021, 2:42 PM)
COVID-19 Matters - Residence Permit: How will it affect my student residence permit if I decide to stay outside of the Netherlands?
As of 19-03-2021, the flexibility introduced by IND after COVID-19 that made it possible for the students to stay outside the Netherlands for a maximum of 12 months, comes to an end. Accordingly, the student who stays outside the Netherlands for more than 6 months is considered that he/she moved his/her main residence unless it is demonstrated in that individual case that student could not return to the Netherlands earlier due to unforeseeable circumstances, i.e. “force majeure”.
A student who relocates his/her main residence loses the right to the residence permit.
When should I come back?
Please note: It is not possible to return to the Netherlands after your main residency is withdrawn by the IND. This means that you cannot enter the Netherlands anymore. Consequently, a new visa application (TEV or VVR without MVV) must be submitted, which costs extra time and money for you.
If you have any further questions, please contact Registry Department via firstname.lastname@example.org.
Question:(Last edited: Tuesday, 14 July 2020, 10:09 AM)
COVID-19 Matters: Where can I find the updated information regarding Wittenborg’s policy on COVID-19?
You can follow our up-to-date news by clicking on the following link:
Question:(Last edited: Thursday, 10 September 2020, 11:14 AM)
COVID-19 Test: How can I get tested for coronavirus?
If you have symptoms such as a cold, cough, fever or sudden loss of smell or taste, you can get tested to see if you are infected with coronavirus. This will help us control the spread of the virus and protect one another.
Register for a coronavirus test
If you have (mild) symptoms of COVID-19, make an appointment to get tested. Call the toll-free number 0800 1202 (or +31 850 659 063 if you're calling from a foreign phone) or make an appointment online using your DigiD (choose 'English' at the bottom of the page). Be sure to have your citizen service number (BSN) at hand.
You can only make an appointment if you have one or more symptoms of COVID-19, such as: cold-like symptoms, a stuffy nose, a runny nose, sneezing, a sore throat, a cough, fever, or sudden loss of smell or taste. If you have severe symptoms or belong to an at-risk group, contact a doctor or A&E department. In a life-threatening situation, always call 112.
Testing at a GGD test location
GGD test location in Apeldoorn: Vlijtseweg 106, Apeldoorn
GGD test locations in Amsterdam: https://www.ggd.amsterdam.nl/coronavirus/testen-corona/testlocaties-amsterdam/
When you call 0800-1202 (or +31 850 659 063 if you're calling from abroad) you’ll be connected to an assistant. This is not a doctor. The assistant will find the first available appointment for you. Some test locations can only be accessed by car. Once your test appointment is confirmed over the phone, you will receive a confirmation SMS together with the time and address.
Stay at home until it is time to go to the test location. Bring proof of identity and confirmation of your appointment with you. Your details will be checked when you arrive. A GGD staff member will use a cotton swab to collect mucus from your throat and nose. The swab will go deep into your nose and throat. It will not hurt, but will probably feel uncomfortable. Go home immediately after the test and stay home until you get the results.
Coronavirus test results
If you made an appointment by telephone, you will receive your result by telephone as soon as possible. If you made an appointment online, you will receive a telephone call only if you test positive. The municipal health service (GGD) will call you. You do not need to call them.
If your test comes back negative, you can confirm your result by logging in to the coronavirus test website using your DigiD (choose 'English' at the bottom of the page). You will be notified by email when your result is available on the website, normally within 2 days. If the test is negative, you are not infected with coronavirus. But you must still continue to observe the general measures.
If the test shows that you do have COVID-19, someone from the GGD will call you for contact tracing.
Contact tracing means working out where you may have contracted the infection (the source). The GGD also looks at whom you have been in contact with (PDF, 210 KB), and whom you may have infected (your contacts). The purpose of contact tracing is to prevent the virus from spreading further. You and your contacts will be given specific instructions on what to do. You and any other members of your household must in any case stay at home for 10 days. The GGD will explain what this means. It is important that you inform your GP, employer and/or in-house medical officer of the results of the test.
Coronavirus test at Schiphol Airport
If you are travelling to the Netherlands from a COVID-19 risk area you can get tested for coronavirus at Schiphol Airport. The municipal health service (GGD) does not test all travellers from COVID-19 risk areas.
If you are unsure or need any support, please contact the Front Desk at
088 667 2688 or e-mail
Question:(Last edited: Tuesday, 16 June 2020, 6:04 PM)
Curriculum Plan and Timeline: I have applied for the final year phase 3 in HBA. How can I know the details about my internship period, my work permit as well as the complete curriculum plan?
You can access and go through all the details including curriculum plan and timeline in the HBA EEG Part 3.
You can access the EEG in the online area after signing in with your student account.
Question:(Last edited: Wednesday, 31 March 2021, 11:42 AM)
Dentist: How can I make an appointment to visit the Dentist?
You can visit www.dentalclinics.nl and register yourself. Once you have registered on their website, you will receive a confirmation email and then you can mention your preferred dates for making an appointment with the dentist.
Question:(Last edited: Wednesday, 17 June 2020, 3:54 PM)
DigiD: What is a DigiD and how do I get one?
DigiD (short for Digital Identification) is a form of online ID that allows you to access many services and government websites in the Netherlands. It is like a digital version of your passport. The DigiD consists of a username and password that are linked to your personal public service number (BSN). You need your DigiD to do your administration online in the Netherlands. This includes doing your taxes, applying for benefits and allowances, and many other necessary transactions.
How to apply for a DigiD?
You can apply for the DigiD for free on the DigiD website https://www.digid.nl/en/. You need to have your BSN. After filling in the application, you will receive an SMS code on your mobile phone. This is to verify your mobile number. Then you will receive another code via email. This is to verify your email address. Finally, you will receive a letter by post with the final activation code. This is to verify your registered home address and also to ensure security of your final activation code. Use the code to activate your DigiD within 20 days. Activate your DigiD via the DigiD activation webpage https://digid.nl/en/inloggen.
Remember that your DigiD grants access to many aspects of your life online, so you should take care to keep it secret and also not to lose it. If you forget your DigiD username or password, you can visit the DigiD contact page for help https://www.digid.nl/en/contact/
Question:(Last edited: Thursday, 22 October 2020, 9:18 AM)
Doctor's Appointment: Can I still request a doctor's appointment during the ongoing corona virus crisis?
All students seeking a doctor's appointment during the ongoing COVID-19 situation need to first send an email to email@example.com. Please remember to mention the following details in your email:
Note: If you have symptoms like cold, runny nose, sneezing, sore throat, constant dry cough, fever, sudden loss of smell or taste, you must contact GGD by making an appointment on https://www.ggdnog.nl/corona/alles-over-corona/coronatest-wanneer-hoe-en-waar
Question:(Last edited: Monday, 29 March 2021, 4:28 PM)
Doctor's Appointment: How can I make an appointment with the Doctor?
Front Desk will make an appointment on your behalf and inform you once the appointment is confirmed. Please send an email to frontdesk@wittenborg mentioning the following details:
The Front Desk will make an appointment on your behalf and inform you by email within 48 hours in case of a standard appointment. You need to confirm attendance of the appointment by replying to the appointment email from the Front Desk. For emergency appointments, please go to https://www.wittenborg-online.com/mod/glossary/showentry.php?eid=486 for further instructions.
Note: We will share only your limited and relevant personal information with the General Practitioner in accordance with their requirements for making an appointment.
In the event of you having objections to sharing of your personal information, you can choose to call any General Practitioner and make an appointment on your own.
Useful links to find a General Practitioner in your locality/ city:
Question:(Last edited: Monday, 29 June 2020, 9:57 AM)
Drinking Water: Is tap water in the Netherlands safe to drink?
Yes, tap water in the whole of the Netherlands is safe to drink. Not only will you save money by not buying bottled water, but you can also help towards keeping the environment clean by reducing plastic waste.
Question:(Last edited: Wednesday, 21 October 2020, 5:06 PM)
DUO: How and when to apply for a DUO's Tuition Fee Statement form (Verklaring Instellingscollegegeld form)?
Please know that the arrangement of a study finance/ study loan is always between the student and DUO. So if you have any questions whether you are entitled to receive study finance/ study loan in the Netherlands as a foreign student or regarding your monthly allowance, please check the Rijksoverheid website and/ or the DUO website. In case you are unable to find the answers you are looking for on any of the websites, you are advised to give DUO a call.
If you are entitled to apply for a DUO study loan/study finance, you can request a Tuition Fee Statement form ("Verklaring Instellingscollegegeld" form) from us, by (digitally) completing only section 1 of the attached form and sending it to firstname.lastname@example.org. We will complete the rest of the form for you, sign and stamp it, and send it back to you by email so that you can upload it in your "Mijn DUO". Or in case of any complications with the upload, send it by email to DUO via email@example.com.
Take note that this whole process goes together with your enrolment in our system, as well as the DUO system. That is why we need to check from our system if you are enrolled for the period you have provided to DUO a Tuition Fee Statement form for. If for whatever reason you have not/ cannot be enrolled yet for the new period as stated in the form (e.g. because of any outstanding fees), we will contact you.
Two important things to keep in mind:
Question:(Last edited: Thursday, 18 June 2020, 8:58 AM)
Education Department- How can I contact the education department?
While the Education Department office is open daily for short questions, for consultations
please make an appointment by email to firstname.lastname@example.org and you will receive a confirmation within 3 working days.
All lecturers can be contacted through their Wittenborg email generally by putting their email@example.com
Question:(Last edited: Tuesday, 14 July 2020, 10:03 AM)
EEG: What is the EEG and where can I find it?
The Education and Examination Guide (EEG) is the first thing you need to read before you start your classes. The EEG consists of all the crucial information you need for your studies, including handbooks on work placement, graduation assignment, academic writing, etc.
EEGs are available for each study programme and can be found in the online Moodle area (https://www.wittenborg-online.com).
Question:(Last edited: Monday, 13 July 2020, 10:15 AM)
EEG: Whom can I contact for clarifying doubts on the EEG?
If students have questions about a section in the EEG, they can contact their process tutor to guide them. Process tutors will be allocated by Wittenborg and during the Introduction Week, students will be informed on how to contact their process tutor, to make an appointment.
Before students arrive at Wittenborg, we recommend reading a few sections of the EEG to get an impression of the education system at our university. The following sections are recommended:
Question:(Last edited: Thursday, 18 June 2020, 9:02 AM)
Email Receipt: Where will I get the submission receipt?
An email receipt is sent to your Sfirstname.lastname@example.org account each time the assignment has been submitted on Turnitin. Should you provide any other email ID, it is wise to check the spam/junk folder.
Question:(Last edited: Tuesday, 6 April 2021, 8:39 AM)
Emergency Contact: Where can I find important telephone numbers in case of emergencies?
You can find basic information about living in the Netherlands from Wittenborg-online, on your Dashboard under the title ‘Information for International Students in the Netherlands or through this link: https://www.wittenborg-online.com/enrol/index.php?id=1183
All information pertaining to your living in the Netherlands, from the time before your arrival to after you graduate can be found here. If you are staying at Wittenborg’s accommodation, the student housing information booklet placed inside your room and in the common area contains emergency numbers in case of urgent needs. This information can be found in the first page and contains numbers of Wittenborg Housing Department, Police, Fire Brigade and Hospital.
Generally, the Dutch emergency number for police, fire department and ambulance is 112. The Call Centre respondent will respond to the call and ask who you are, where the emergency takes place and what the emergency is. They will then send the right forces (police, ambulance or fire service) to the scene.
Note: Only call these numbers if the matter cannot wait another minute with the issue. The Netherlands has a strict policy on emergency numbers. It is considered a crime to unnecessarily call 112. They will charge the person who calls the emergency number for nothing.
someone needs the police for something else than an urgent crime, they can be
reached at 0900-8844. For minor
issues destined to be solved by the fire department, the phone number of the
Apeldoorn fire department is 055-548 3555.
In case of health issues, if one is not in immediate life danger, do not call 112. Call the Family doctor’s office by dialling 0555333288 and press 1 for emergency. They will tell you what to do next. If someone has a major health issue out of office hours, they can call the Apeldoorn Huisartsenpost. The telephone number is 0900 - 600 9000. They will give you instructions on what to do next.
Note: Do not go to the emergency room/hospital without calling the Huisartsenpost first. This will not be covered by the insurance and it will take a lot of time before they can help.
Question:(Last edited: Tuesday, 20 October 2020, 4:57 PM)
English Competency: How can I improve my English level for my study?
At Wittenborg, we have modules which help you develop your English Language competency. These are as follows:
Apart from the above, you can also do your own self-study through relevant reading materials or referring to English/Grammar/Vocabulary online sources. Try the following:
ii) Read this News article which gives suggestions on how you can improve your English
iii) Visit the website BBC: Go the Distance: Academic Writing
iv) Visit the website Harvard College Writing Centre: Strategies for Essay Writing
If you need further help, contact your English teacher or your process tutor/study advisor.
Question:(Last edited: Thursday, 18 June 2020, 9:03 AM)
Enrolled Programmes: How can I see the details of enrolled programmes on my results page?
This can be done by clicking the 'Personal details' option on the http://myresults.wittenborg.eu. The 'Personal details' option shows only your active programmes.
Question:(Last edited: Monday, 13 July 2020, 11:54 AM)
Enrolment in Modules: How should I know which modules to enrol in?
In order to know what modules you have to attend in each block please check your study programme curriculum. This can be found in your programme's Education and Examination Guide (EEG) online (Part 3)
Question:(Last edited: Monday, 14 September 2020, 10:55 PM)
Exam Registration: How do I register for the exams?
You are automatically registered for exams once you have enrolled for the modules.
Question:(Last edited: Tuesday, 14 July 2020, 9:33 AM)
Exam Results: I cannot see my exam results.
cannot find an exam result or grade, please contact Exam Results via this
email: email@example.com or contact your process tutor
for further assistance.
Question:(Last edited: Tuesday, 28 April 2020, 1:24 PM)
Exam Results: Where can I view my exam marks or results?
The exam results can be found in http://myresults.wittenborg.eu. Students can click on the 'Study Progress Review' by clicking on the 'Progress' tab.
Note: If results are missing on MyResults, please send an email to firstname.lastname@example.org
Question:(Last edited: Friday, 5 March 2021, 4:16 PM)
Exam Review: How to conduct an exam review?
Since all assessments are done online, the exam reviews are simplified. The lecturers give feedback in the Turn-it-in upload area to justify the grade that was given to the student. If a student does not agree with this grade, the standard procedure is to contact and discuss it with the lecturer first. If the student still does not agree with his feedback, a formal appeal can be made and sent to email@example.com.
As a standard quality control procedure, a moderation process is conducted by the exam committee prior to the results released to students for consistency in grading. And if inefficiencies of gradings are found, corrective measures will be taken. This process is put in place to ensure that the students are not disadvantaged.
Question:(Last edited: Monday, 14 September 2020, 10:45 PM)
Exam Timetable: How can I access the examination timetable?
You need to login in the timetable, select your programme, then save timetable. Now, you can find your examination dates.
https://timetable.wittenborg.eu is the webpage that has all scheduled classes & exams for all programmes. You need to access it to find information on the scheduled class & exam location, date and time and lecturer details.
Question:(Last edited: Thursday, 29 October 2020, 12:07 PM)
Exam Type1: What are the new changes to exam type 1 in 2020-21?
Type 1 assessments are closed or open book examinations held in school under invigilation. After having experimented with online exam type 1 examinations, uploaded answers and the management of these during the retake weeks of block 8 (which were held at the end of August) we have identified various issues with organizing a traditional open book exam online.
Therefore, we have decided to implement the following for the complete academic year 2020-21:
Type 2 assignments have no changes to the standard assessment as described in the relevant EEG and module guides.
Question:(Last edited: Wednesday, 18 November 2020, 1:57 PM)
Facebook: I have been requesting for joining Wittenborg Facebook group for a long time but my request has not been accepted yet, what should I do?
If you have sent a request to 'Wittenborg Students & Staff' on Facebook and have not received any feedback (approval) for too long (more than 1 week), then you can send an email to firstname.lastname@example.org.
Question:(Last edited: Thursday, 18 June 2020, 9:15 AM)
Facebook: I wish to join the Wittenborg Facebook page. What should I do?
We would like to offer our students the opportunity to meet fellow students and staff in an informal way, even before arrival. This is why we suggest joining Wittenborg on Facebook.
Login or create a Facebook account: www.facebook.com. Search 'Wittenborg Students & Staff' on the Facebook website or app. Click 'Join us'.
After approval, students can receive the latest information on their personal accounts.
Question:(Last edited: Monday, 20 April 2020, 5:28 PM)
Flight Cancelled: My flight to the Netherlands is cancelled/postponed due to COVID-19. What do I need to do?
In such a situation, please call the Wittenborg University of Applied Sciences telephone number +31886672688 (weekends: +31613723608) to inform Wittenborg's staff members so that they can take the necessary action. After your call please also send a short e-mail to this address: email@example.com, mentioning your student number and explaining your situation.
Please follow the same procedure if you face any difficulties that prevent you from travelling to the airport of your departure point that is caused by airport authorities or airline company staff.
Question:(Last edited: Saturday, 11 July 2020, 10:05 AM)
Food in the Netherlands: Can I buy the food that I am used to while staying in the Netherlands?
Yes, in general everything is available in the markets. There
are plenty of supermarkets you can choose from, though sometimes you may have to go to a
specialised shop to buy a specific item, e.g. Asian food.
Rice is a common product in the supermarkets. Black Bean sauce can be found in Asian shops.
Question:(Last edited: Wednesday, 24 February 2021, 2:17 PM)
GAs: How the procedure for GAs/Final Projects work?
Please see below the flowchart for the procedure of GAs/Final Projects.
Question:(Last edited: Thursday, 15 October 2020, 10:35 AM)
Graduation Assignment (GA/FP) Oral Defence/Presentations: Can I use any special equipment or request for special arrangements for my GA Oral Defence/Presentation?
Yes, you may use any equipment or request for special arrangements. However, please arrange this either through your Academic Supervisor or Process Tutor or the Education Department at least one week in advance of the time of the Oral Defence.
Question:(Last edited: Thursday, 15 October 2020, 11:28 AM)
Graduation Assignment (GA/FP): What are the instructions for the printing and submission of the hardcopies of my GA/FP?
Students are required to print and submit 2 properly bound hardcopies of their GA/FP to Wittenborg's Front Desk. Please check the EEG Part 8 'GRADUATION ASSIGNMENT & FINAL PROJECT HANDBOOK’ and the Module Online Area for instructions on printing and submission requirements.
Question:(Last edited: Thursday, 15 October 2020, 10:34 AM)
Graduation Assignment (GA/FP): Where and when can I submit my GA hard copies?
Students must submit two properly bound (NO SPIRAL BINDING) copies of their GA/FP to the Front Desk at Laan van Mensenrechten 500 (Aventus building). Please refer to the online area for the actual deadline to submit the hard copies.
Question:(Last edited: Tuesday, 14 July 2020, 10:02 AM)
Graduation Assignment (GA/FP):What is the deadline to upload my GA final version?
The Turnitin Upload area for GA Final Version of a block closes at 4 p.m. CET (16:00 Dutch Time) on the Monday of Week 4 of a block. Once it has closed, it will become
hidden to students and the upload area in the next block will open. If you miss the
deadline you will need to submit in the next block's submission area.
Question:(Last edited: Friday, 10 July 2020, 3:52 PM)
Graduation Ceremony: I will graduate in Block 7. Which graduation ceremony can I attend?
There are two graduation ceremonies per year. One in February and the other is held in July. Students who graduate in blocks 1, 2 & 3 will be invited to the winter graduation (in February). Students who graduate in blocks 5, 6 & 7 will be invited to the summer graduation (in July).
Students can invite their family members to come to the graduation ceremony. A graduation ceremony signifies a close to your study journey at Wittenborg. It is a day full of joy, and the perfect opportunity to see your fellow graduates one more time and celebrate your graduation together.
Question:(Last edited: Tuesday, 17 November 2020, 10:45 AM)
Graduation Clearance Form: Do I need to upload a signed Graduation Clearance Form prior to submitting the final version of my Graduation Assignment?
From block 1, 2020-2021, students do not need to upload a signed clearance form. The university will check whether the student has met the clearance requirements. The Clearance Form will be confirmed internally to make sure students qualify for the oral defence.
Question:(Last edited: Wednesday, 5 August 2020, 12:43 AM)
Graduation: I am graduating soon. When can I receive my diploma and transcript?
Normally, diplomas and transcripts are ready for collection within 3 months after the graduation date. However, you can check with the registrar in case you need the documents earlier, by sending them an email: firstname.lastname@example.org.
Question:(Last edited: Friday, 10 July 2020, 4:10 PM)
Graduation: I will be graduating soon. What steps should I follow in order to complete this process?
In order to graduate, students have to complete all European Credit (EC) modules. Once all ECs are achieved and you have passed the GA Oral Defence, you will be invited to the graduation ceremony by the Events Coordinator, via email.
In the email, you will find all information and instructions pertaining to the ceremony. Please follow all instructions given in the email. Among others, you will be required to:
1) provide information on your guest list (the number of guests who will be attending the ceremony)
2) complete the graduation questionnaire
3) submit a photograph of yourself. This photograph will be shown on the screen during the ceremony.
Question:(Last edited: Tuesday, 14 July 2020, 10:16 AM)
Guest Lectures: Will the university continue offering guest lectures?
All guest lectures are cancelled and will be replaced by online films or recorded videos of guest speakers.
Please visit the following link for more details:
Question:(Last edited: Monday, 16 November 2020, 3:36 PM)
Health Insurance: I have received a letter from CAK. What should I do now?
If you have received a letter from the CAK (CAK - Centraal Administratiekantoor, is the government organisation that administers Dutch health insurance) that say that you are ‘not insured’, it means that you do not have health insurance with a Dutch health insurer.
Dutch basic/public health insurance is compulsory for people who work in the Netherlands. This health insurance is different from the International Insurance that international students have.
If you have a part-time job or if you are doing an internship for which you are paid at least as much as the Dutch minimum wage (click here for more information on the minimum wage), you are required to take out a Dutch basic/public health insurance. Even if you have not received a letter from CAK, you are strongly advised to take out the health insurance or risk getting a fine of €402.24. If you do receive the letter from CAK, please take action within the 3 months or any given period indicated in the letter.
However, if you work on a self-employed basis or if you have received the letter from CAK incorrectly (because you don't have a part-time job or paid internship), or if you are in doubt whether you really need to arrange for a Dutch basic/public health insurance for yourself, you can contact SVB and start the Wlz assessment (also called the SVB investigation). You can do so by following the instructions below: Keep in mind that it might take 6-8 weeks before you receive the outcome of the Wlz assessment. Therefore, take action immediately after receiving the letter from the CAK.
1) Contact the Sociale Verzekeringsbank (SVB) to request (free of charge) an investigation of your insurance position under the Wlz scheme. For this request, you can either do (A) or (B):
(A) Send by post: Complete the pdf document attached below Assessment of Wlz Insurance Position form (pdf) and send it together with all necessary documentary evidence to: SVB, Postbus 18607, 3501 CR Utrecht.
(B) Do it online. Click on this link Requesting an assessment of your Wlz insurance position online, and login using your DigiD. You can then submit your application quickly and easily.
2) Make a copy of the completed and signed 'Assessment of Wlz insurance position' form and send it immediately to the CAK as this proves that you have taken the necessary action.
3) If the SVB decision is that you are not to be insured (that means you don’t have to take the Dutch Health Insurance), send a copy of the decision from SVB to the CAK. Use this Contact Form and choose the option ‘regeling onverzekerden’. CAK will then close your file and you can continue with your international health insurance (AON ICS).
4) If the outcome of the
Wlz assessment states that you are to be insured with a Dutch public health
insurance, do so immediately within the time frame given by the CAK.
Question:(Last edited: Wednesday, 10 March 2021, 2:46 PM)
Health:Where can I get help for mental health problems?
If you have mental health problems you can get support from your GP by making an appointment with them. They can provide treatment or refer you to other mental health professionals, depending on the nature of your problems and their complexity. Please check AON Complete+ for insurance coverage information.
On the other hand, there are some other institutions which offer free mental health services and support through chats and phone calls.
113 Suicide Prevention: It is the national Dutch suicide prevention centre financed mainly by the Dutch Ministry of Health, Welfare and Sport. Phone numbers are 113 and 0800 – 0113. The organization employs psychologists and psychiatrists and a large group of fully trained volunteers who provide round-the-clock confidential support through chats and phone calls, also in English.
The Listen Line: The organization has a call centre 24 hours a day, all year round. The telephone support service has existed for more than 60 years and the number is 088 0767 000. Also the chat service is available through their website every day of the week from 10:00 to 22:00. The assistance is non-binding and anonymous.MIND: The MIND Korrelatie is a national organization which provides anonymous and professional psychological assistance. The organization has a call centre (0900-1450), chat service on their website and e-mail support. They also offer WhatsApp support by chatting with a counsellor through 0613863803. Please check their website for the service hours of each service.
Question:(Last edited: Thursday, 18 June 2020, 9:29 AM)
Heating System: Is there a heating system available in my house?
Yes. Each Wittenborg Student Housing comes with a heating system installed. The temperature is set to 21 degrees celsius and this temperature must always be maintained. Please avoid unnecessary use of energy and gas as it may cause additional expenses for the university.
Help us in creating a more sustainable environment by avoiding unnecessary usage of energy and gas.
Question:(Last edited: Wednesday, 18 November 2020, 4:55 PM)
Helpdesk: How can I access the Helpdesk, If I have a query?
A ticketing system is used at Helpdesk and you can easily create a ticket for different types of issues that may incur. A direct link to the Helpdesk is available on your dashboard on Wittenborg-Online, alternatively you can click here
Question:(Last edited: Thursday, 18 June 2020, 9:31 AM)
High School Diploma: Due to COVID-19, I might not receive my high school diploma. Does this have an impact on my application?
No, in most cases. Wittenborg understands that this is an exceptional situation we are currently in. We are aware that schools worldwide have postponed or cancelled high school final exams. Should you be unable to obtain your high school diploma, or you will receive a different statement of completion of your studies, please inform our Admissions Department at email@example.com to see how they can assist you further.
Question:(Last edited: Wednesday, 11 November 2020, 2:13 PM)
Housing Moving Out: Can I move out of the student housing before the end of the package period?
You can move out of the Wittenborg student housing before the end of the package period but there will be no refund allowed in general.
Please refer to the student housing Rules and Regulations for further details or contact firstname.lastname@example.org and email@example.com.
Question:(Last edited: Wednesday, 26 August 2020, 3:29 PM)
In-Company Training/Work Placement/Internship: My In-Company Training or Work Placement is terminated or suspended due to the COVID-19 pandemic. What can I do?
Please fill in this FORM. One of the External Relations & Work Placement team members will provide you with advice by email within 3 working days.
Question:(Last edited: Thursday, 25 February 2021, 8:33 AM)
IND Registration: What is a V number and where can I find my V number?
The 10-digit V-number is indicated at the bottom of the residence permit. This number is after the letters VNR. Your V-number is also indicated on correspondence that you receive from the IND. You will only receive this number after your application has been approved by the visa department and is received by the IND.
The V-number is your unique IND registration number.
Note: You can find your V-number on the back of your residence card and on correspondence you may have received once your visa application has been approved by the IND.
Question:(Last edited: Monday, 9 November 2020, 10:06 AM)
Insurance - AON Student Insurance: Can I make reimbursement claims for dental expenses?
Under AON Student Insurance, ICS Complete and ICS Start+ insurance, the maximum insured amount for dental costs to relieve acute dental pain is EUR 350 per insurance year and the maximum insured amount for dental costs due to an accident is EUR 1,100 per insurance year.
Question:(Last edited: Monday, 8 March 2021, 6:00 PM)
Insurance Coverage: What medical costs does my AON Student insurance cover?
Wittenborg works with AON, one of the largest insurance companies in the world, to ensure our students get a quality insurance service. Wittenborg students are covered by the most comprehensive package of AON Complete+.
Examples of AON Student Insurance coverage are:
Below you can find more detailed documents about your insurance:
Question:(Last edited: Tuesday, 11 August 2020, 2:51 PM)
Insurance Reimbursements: How can I get reimbursements from my insurance for my medical expenses?
International students have to pay for their medical bills before they can approach the insurance company for reimbursements. This means that for all medical appointments, students have to pay for it first, then, they can submit request for reimbursements (or claims) at the insurance company's website. Make sure you have the receipt for the payment of your medical bills. You may need to upload this receipt as proof of payment.
For AON insurance, paid bills can be reimbursed at the website: https://www.aonstudentinsurance.com/students/en/claims/.
Question:(Last edited: Monday, 16 November 2020, 4:24 PM)
Insurance: Do I need to have a valid insurance even if I am temporarily outside of Netherlands?
If you are registered in the Netherlands, it is compulsory for you to take out Dutch health insurance. You should still keep your insurance even if you are temporarily abroad. Healthcare insurance from your home country is not sufficient.
Question:(Last edited: Monday, 8 March 2021, 6:02 PM)
Insurance: Does AON Complete+. cover mental health care?
The insurance covers a maximum. of 9 treatments per Insured year, provided the insured person has been referred by a qualified physician for treatment. Treatment is provided by a first-line Psychiatrist or Psychologist. The insurance provides cover for Psychotherapy if permission has been granted in advance by the Insurer. You will be informed about this by Aon.
Pre-existing conditions are also covered provided that the student is fit to study. If more treatments are necessary, permission for this must be requested from the Insurer in advance based on a treatment plan from the Insured Person’s practitioner. The Insurer’s Medical Adviser will assess the treatment plan and the Medical Need for further treatment.
Question:(Last edited: Monday, 9 November 2020, 11:05 AM)
Insurance: How can I buy Dutch Basic Health Insurance?
You can find more information on how to take out the Dutch public health insurance from here: https://www.studyinholland.nl/plan-your-stay/insurance.
After you have taken the Dutch basic/public health insurance, you must inform Wittenborg's Registrar Department (firstname.lastname@example.org) about your new insurance by completing this online form 'Apply/Update Insurance Form'.
If you have a low income, you can apply for Dutch healthcare allowance (or benefits) called zorgtoeslag after buying your insurance. Click on the links below to find out more about this benefit.
Question:(Last edited: Thursday, 22 April 2021, 3:42 PM)
Insurance: If I have arranged a Dutch basic health insurance for myself, how do I cancel the current AON insurance arranged by Wittenborg?
current AON insurance has been arranged by Wittenborg and you have now arranged
insurance by yourself, we can cancel the AON insurance for you upon your
request. This request will only be taken into consideration if you can provide
proof that your new insurance has already started. Please fill in this online form 'Apply/Update Insurance Form', so that our Registrar Department can cancel your current AON
insurance. The results of this form are processed every Wednesday and refunds are made within 8 weeks. You will receive a confirmation of the cancellation of your insurance by
email. You can fill in the Refund Request Form.
Question:(Last edited: Wednesday, 26 August 2020, 3:29 PM)
Internship/Work Placement Duration: What is the minimum duration of an internship?
The EEG Part 7 Work Placement Handbook, page 3, mentions “The duration of the WP is minimum of 3 months full-time”. In EEG Part 7a Work Placement Handbook “In-Company Training takes at least 4 months full-time.”
Question:(Last edited: Tuesday, 13 October 2020, 5:59 PM)
Internship/Work Placement Waiver: Will my prior work experience be counted as an internship?
There are no exceptions offered by Wittenborg for the work placement. All regular students must fulfil the conditions of this module. All regular students will have to go through the assessment of this module (Weekly and Monthly Journals, Work Evaluation Report and Work Evaluation Report Oral Defence).
The Graduation and Examination Board recognises that students can ask at the entry of the programme to be deemed as having done the work placement module. This will only be considered if the following has been fulfilled:
1. The student has done a prior WP which had at least the same duration of a normal Wittenborg WP and was done not more than two years prior to the date of admission to the respective programme.
2. This prior WP has not been credited before, by another education institute.
3. The student is able to provide the WP Coordinator with:
4. The WP Coordinator will contact the company with regards to the recommendation letter.
5. If all conditions have been met, the WP Coordinator will formally recommend to the Graduation and Examination Board of the student’s request of compensating the WP duration period.
6. If approved, the student will need to write the Work Evaluation Report (WER) and defend it.
7. The final approval is given by the Graduation and Examination Board.
To start this process, you need to fill in this FORM. the link for the form is: https://forms.office.com/Pages/ResponsePage.aspx?id=yh8AaY_RGU2WLpSbUdTbiWxJ6X7XPuBJrlEkDjQgDONUNkgxVzBUVUdNSDk0SDNPQUVGMzlQT1hGQyQlQCN0PWcu
Question:(Last edited: Wednesday, 26 August 2020, 3:30 PM)
Internship/Work Placement: Can I get multiple full-time internships?
No. Only one internship counts towards your studies.
Question:(Last edited: Wednesday, 26 August 2020, 3:30 PM)
Internship/Work Placement: Can I undertake an internship in my home country?
While the university guidelines do not allow you to go back to your home country to do an internship, an individual mitigating circumstance request could be considered, though it is not
Question:(Last edited: Wednesday, 26 August 2020, 3:31 PM)
Internship/Work Placement: Can I work at Wittenborg as an intern?
Wittenborg has rolling internship positions available for its students. You must check WittenborgConnect and Wittenborg student and staff facebook group to check for any open internship positions.
Question:(Last edited: Wednesday, 26 August 2020, 3:31 PM)
Internship/Work Placement: Do I have to study during an ongoing internship?
No, you don’t need to
study, but you can plan school activities during the internship,
which needs to be communicated clearly with the university and company of your ongoing internship.
It is advised to inform your process tutor in such cases, at all times.
Question:(Last edited: Wednesday, 26 August 2020, 3:32 PM)
Internship/Work Placement: Do I need to do an internship within a specific time?
No, but you are advised to discuss your study plan with your Process Tutor. Take note that delaying your internship means delaying your graduation, which could mean that you may need to pay extra tuition fees. The internship is a compulsory module and if it is not completed, you will not be allowed to complete your final thesis.
Question:(Last edited: Wednesday, 26 August 2020, 3:33 PM)
Internship/Work Placement: Do I need to inform the university if I want to apply for an internship?
Yes. Your internship will officially and legally
start only if you have completed the application procedure and it has been agreed and signed
by the university.
Question:(Last edited: Wednesday, 26 August 2020, 3:52 PM)
Internship/Work Placement: I am a Phase 1 student. When can I start with the internship (Work Placement)?
For a Bachelor's student, to be eligible for Internship/Work Placement (WP), he/she must satisfy the following requirements:
1. Have passed PDP1 (Personal Development Programme) in Phase (Year) 1 and PDP2 (in Phase (Year) 2.
3. Have obtained a minimum of 160 EC (European Credits) or completed Phases (Year) 1 and 2 of the Bachelor's Programme in full OR
4. Have obtained 80 EC for EBA (Entrepreneurial Business Administration) double-degree programme.
Question:(Last edited: Monday, 22 March 2021, 5:24 PM)
Internship/Work Placement: I have received an internship offer from a company. What should I do now?
As soon as you have received an offer of internship from an employer, you have to complete the following process:
1. Get a signed internship contract from the employer.
2. Register for the work placement module using the enrolment key.
3. Complete and submit the online Work Placement Request form via the link below:
You also need to upload several documents together with the form.4. A downloadable Nuffic agreement template is attached. The form must be filled and signed by you and your employer.
5. Submit the original Nuffic agreement hard copy to External Relations, or digitally via email to email@example.com or upload it together with the online Work Placement Request Form.
6. You may start your internship upon completion of the above steps.
Question:(Last edited: Tuesday, 16 February 2021, 5:29 PM)
Internship/Work Placement: Internship cannot be found due to COVID-19. Can I take modules to replace it?
Please complete the form via the link below. One of the External Relations & Work Placement team members will provide you with advice by email within 3 working days.
We understand that it is not easy at the moment to find an internship but it is not impossible. Therefore we strongly advise you trying to apply first before filling in this form. At the end of the form, we asked IBA, MCI and EBA pathways to provide a proof/screenshot of emails/application to show that you have put enough effort trying to apply for an internship.
*For HBA pathway students, the proof is not necessary considering the safety of students - as the nature of the hospitality industry requires more direct contact and is not possible to do an online internship.
Question:(Last edited: Tuesday, 20 October 2020, 1:38 PM)
Internship/Work Placement: Is it possible to do a part-time internship?
Yes, it is possible to do a part-time internship, as long as you have fulfilled the academic requirements written in EEG Part 7. The duration of the Work Placement is a minimum of 3 months full-time, therefore, the part-time Work Placement should have equivalent working hours.
Question:(Last edited: Tuesday, 25 August 2020, 7:03 AM)
Internship/Work Placement: Where can I find Work Placement Supervisor evaluation form?
You can find the Supervisor Evaluation Form HERE. It is student's responsibility to make sure that his/her supervisor fill in the form at the end of the internship/work placement. The Supervisor Evaluation Form must be attached together with your Work Evaluation Report.
Question:(Last edited: Wednesday, 26 August 2020, 3:38 PM)
Internship/Work Placement: Whom can I contact to discuss more about the HBA internship and job information?
All information regarding Internship/Work Placement is in the EEG part 7. It clearly details all the necessary steps involved from before the internship starts until the completion of the internship. All requirements must be fulfilled before you can start the internship. If after reading the EEG you still have any doubts, you can contact your Process Tutor or the External Relations & WP team at firstname.lastname@example.org.
Question:(Last edited: Thursday, 4 June 2020, 1:44 PM)
Internships in Holidays: Can I apply for internship during the summer holidays?
Yes, you can apply for internship or work during summer holidays. However, please notice that the administrative process might be slower than usual during the holiday period.
Question:(Last edited: Friday, 19 June 2020, 4:24 PM)
Internships: Can I register for internships even after completing my studies?
Internships are only possible and allowed while you are still registered at the university. You can do your internship only during your study and not after the completion of your studies.
Question:(Last edited: Friday, 19 June 2020, 4:25 PM)
Internships: Do I need to inform the university before applying for an internship?
Your internship will
officially and legally begin only if you have completed the application
procedure which should be agreed and signed by the university.
As a first step, begin by contacting your process tutor to discuss about the internship opportunities that you may come across.
Question:(Last edited: Monday, 13 July 2020, 11:28 AM)
Intranet: How can I start using the university Intranet?
You can login with your username and password provided by the Administration Office. You
will then be asked to edit your profile, which happens only one time. After you have logged in
for the first time, the Webmaster will add your account under 'Students'. Students will be placed in their relevant classes.
Sign-in in Office 365 System
With your student number and password login combination, you can login to the 365 Office
Exchange Email and Exchange System.
Intranet is used more and more by Wittenborg to allow students to upload their assignments.
The intranet enables students and their teachers to keep an accurate record of progress and
to communicate with each other about students’ studies.
Question:(Last edited: Tuesday, 14 July 2020, 10:13 AM)
Introduction Days: Why should I attend the Introduction Days?
Wittenborg offers students an introduction day to make sure students have all the information and documents they need to start their education at the university.
Introduction Week consists of three parts.
Wednesday: For International Students
International students will receive all information and documentation regarding registration in the Netherlands. The Wittenborg Front Desk will also provide information about living in the city, and all legal registration information. On this day, there is an ICT session for all new students to learn how to use Online area and know about their specialisation and modules. This is a very important session and students should not miss it.
Thursday: General Introduction Day
The general introduction is mandatory for all students of Wittenborg. Front Desk will collect the names of all students for attendance. They will also explain what can be expected on the day. On the introduction day there will also be a lunch arranged with pictures.
MBA students will also have the opportunity for book pick up.
Introduction day will end around 14:00.
Friday morning: For IBA Students
IBA students will have two sessions: academic English and Harvard referencing. The English writing diagnostic test will also take place on Friday of the introduction week. IBA students will also have the opportunity for book pick up.
If students have missed parts of the introduction day, catch-up may be done in Project Week.
Question:(Last edited: Monday, 13 July 2020, 5:01 PM)
Introduction Week: How will the Introduction Week be organised?
Question:(Last edited: Friday, 9 October 2020, 4:12 PM)
Library Books: Can I still borrow books from the library in during the Hybrid learning?
During the online delivery period the book lending system remains suspended and all module reading will be provided online by lecturers in the module areas, through e-books, cases, journals and articles.
The Online Library Resources can be accessed by clicking the following link: https://www.wittenborg-online.com/course/view.php?id=18
Students will be asked to retain their Block 5 books until a new time is announced for returning them. Please await more announcements during Block 6.” https://www.wittenborg-online.com/mod/forum/discuss.php?d=4672
Question:(Last edited: Friday, 19 June 2020, 4:37 PM)
Library: How can I borrow a book from the library?
Students will receive all information about book lending through emails. The emails are usually sent by the library assistant before the start of each block; therefore, it is important to keep track of all emails through your student account.
All students must make sure that they are registered for all exams/modules in advance. Registration allows students to collect books for the modules and take the exams. No registration means no books!
Question:(Last edited: Wednesday, 10 February 2021, 11:37 AM)
Links: How to access useful links?
Please find some useful links below:
For study-related questions please contact your Process Tutor through the online area.
Process Tutor Areas (links)
Source: Wittenborg Online: www.wittenborg-online.com
Question:(Last edited: Friday, 5 March 2021, 2:03 PM)
Living Expenses: How can I receive the monthly living expenses initially paid along with the main invoice?
Step2: You open a bank account in the Netherlands.
Step3: You provide the Finance Department or Registry Office (email@example.com) your bank account number and the name in which the account was opened, on or before the 20th of the month.
expenses will be paid on the 1st of each month upon receiving the bank details
on time in the previous month. Delayed information will lead to a delay of
commencement of payment by one month.
Question:(Last edited: Friday, 5 March 2021, 2:05 PM)
Living Expenses: How much will I receive as monthly living expenses?
initial lump sum payment of living expenses will be paid in 12 equal monthly
installments. It is possible to receive up to a maximum of 3 months of living
expenses in the first installment upon your request based on the
start date of your degree program.
Question:(Last edited: Friday, 19 June 2020, 4:39 PM)
Living in Amsterdam: How can I find student housing in Amsterdam?
Finding a place to live in Amsterdam can be quite a challenge; therefore, we recommend you to look for your new home as early as possible. Although Wittenborg does not offer student housing in Amsterdam, we can recommend you some websites and organisations that can help you in your search.
Student housing corporation
Here are three non-profit social housing corporations in Amsterdam:
De Key owns more than 33,000 rental units in and around Amsterdam. https://www.studentenwoningweb.nl/
DUWO is the largest provider of student accommodation in the Netherlands. https://www.duwo.nl/en/home/
Ymere offers properties in Amsterdam, Haarlem, Leiden, Alkmaar and surrounding areas. https://www.ymere.nl/
Websites for finding student housing
The Student Hotel is somewhere in between a hotel and student accommodation. You can book a room for a week or whole semester. Website: https://www.thestudenthotel.com/
Amsterdam Apartments 4 Rent: https://www.facebook.com/groups/amsterdam.apartments
Kamer gezocht in Amsterdam: https://www.facebook.com/kamergezochtinamsterdam
Woningen te huur in Amsterdam: https://www.facebook.com/groups/woningeninamsterdam
Question:(Last edited: Friday, 19 June 2020, 4:41 PM)
Living in the Netherlands: I will soon arrive in the Netherlands. Is it a safe country to live in?
Yes, the Netherlands is one of the safest countries to live in. You have to take certain precautions, i.e. do not leave your phone, suitcase, or wallet unattended. The city of
Apeldoorn in general is a very safe place to live.
Question:(Last edited: Wednesday, 10 February 2021, 12:20 PM)
Login to Office 365: I am not able to login to office365. What should I do?
Please note that we have multi-factor authentication for your Wittenborg office365 account. You have to login via text on your phone or Authenticator app. If you are still facing issues, you need to inform firstname.lastname@example.org or Helpdesk.
Question:(Last edited: Monday, 22 June 2020, 1:29 PM)
Maximum Duration of Stay: What is the maximum duration in Wittenborg student housing?
The maximum duration of stay in Wittenborg housing facilities is one year.
Question:(Last edited: Thursday, 25 February 2021, 9:28 AM)
MBA/MBM Students: Is there a deadline to register for Project Weeks?
Yes, we have created Project week registrations for each block in the course area. once you enrol yourself in to Project week course area, you should be able to see the Registration link. The deadline is Monday of the Lesson Week 1 at 08:30. If you missed to register yourself, you will not be allowed to participate in the Project week for that block.
Please note that enrolments and Registrations for project weeks are not the same. You can only do the registration after enrolling in to the course area.
Question:(Last edited: Thursday, 20 August 2020, 10:33 PM)
Meeting Staff: Can I schedule a face-to-face meeting with my process tutor or other university staff during COVID19 period?
No, currently face-to-face meetings are not possible as per instructions from the Dutch government. Any meetings will be held only online (through Skype or Teams).
Question:(Last edited: Wednesday, 10 February 2021, 12:22 PM)
Microsoft Teams Meeting: How to set your background image to Wittenborg logo during meetings?
You can click on the 3 (…) dots appearing on your screen, You should then see an option with "Show Background Effects". Once you click this option, you’ll see a list appear on the right-hand side of the screen. You can select the image set to be as your background.
The Wittenborg logo image is attached here, you can save it and select it as background image of your meetings.
Source: Microsoft Support Service
Question:(Last edited: Monday, 22 June 2020, 1:33 PM)
Module Classes: Can I access classes through the online area during the ongoing Covid-19 crisis?
The modules will be delivered online and the lecturers will upload all requisite materials like articles, videos, recorded explanations, etc., and will encourage participation through forums, chats and presentations. The lessons will not be delivered in the traditional classroom setting during the ongoing crisis. Students can reach the lecturers through Teams in the scheduled time of the lessons for answering questions.
Question:(Last edited: Wednesday, 2 September 2020, 5:26 PM)
Module Enrolment Key: What is the Module Enrolment Key and where can I find it?
Each module that you take has an online area on the Moodle where the lecturers share the presentations, assignments and all other related contents. In order to have access to this module online area, you need to enrol or register yourself. To enrol in each module, you need the enrolment key. Take note that each module has its own unique enrolment key. Please refer to the attached PDF document on how to find the enrolment keys of the various modules and how to enrol/register in the respective modules.
Take note of the following:
1) Please do not enrol in a module that you are not planning to attend. If you have accidentally enrolled yourself in the wrong module, you can unenroll by clicking the 'gear' button at the top right hand corner of the page and click 'unenroll me'. Or find the 'Administration' section on the right side of the page and click 'unenrol' me.
2) You will be unenrolled if you are not active within the module area for a period of 3 weeks.
3) Languages, Project Weeks and PDPs modules, can be found under University Wide Modules instead of the specific Programme Modules.
4) Foundation and Pre-Master courses can be found under Preparation Modules.
Question:(Last edited: Monday, 22 June 2020, 1:33 PM)
Module Enrolment: How can I know which modules to enrol in?
order to know the modules you have in each block, please check your study
Please refer to Part 3 of the EEG for the exact details of your modules.
Question:(Last edited: Friday, 19 June 2020, 4:47 PM)
Module Enrolment: I have enrolled for a module I was not planning to attend.
Please do not enrol for a module that you are not planning to attend. If you do you will be marked as absent and this will result in a '0' mark, This might affect your study progress. Please only enrol for modules that you are definitely planning to attend.
You will be unenrolled if you are not active within the module area during a period of 3 weeks.
Question:(Last edited: Tuesday, 14 July 2020, 9:55 AM)
Module Enrolment: Should I enrol for all modules at once or only block-specific modules?
encourage all students to enrol for block-specific modules only, as class attendance is directly linked to enrolled modules and
will be marked accordingly.
Question:(Last edited: Tuesday, 14 July 2020, 10:08 AM)
Module List: Where can I find my complete module list?
You can find your study programme curriculum in Part 3 of the EEG. Please check your programme EEG on the Moodle area.
The EEG provides students with all relevant information programme curriculum. For year planning, timetabling, tutoring, assignment submission requirements, the use of Turnitin and information about the online learning resources, use Moodle (Blackboard at the University of Brighton if applicable).
Question:(Last edited: Tuesday, 14 July 2020, 10:09 AM)
Module List: Where can I find my specialisation modules and curriculum?
You can find your specialisation modules and curriculum in the EEG – Part 3 Education and Examination Guides. In addition, you can also find additional information about examination type and ECs for each module in the EEG. You can find all module guides in the Module Guides for All Programmes online area.
Question:(Last edited: Wednesday, 7 October 2020, 8:51 AM)
Module Unenrolment: How can I unenrol from a module?
In case of a situation where you wish to unenrol from a module you will need to visit the 'My Courses' section on wittenborg-online. Click the module that you wish to unenrol from. You will now be able to view an option 'Unenrol me from' under the Course administration section. Click on this and you will be able to enrol that particular module.
Question:(Last edited: Monday, 22 June 2020, 3:05 PM)
Modules: How can I add individual modules to my timetable?
Once you access your timetable from https://timetable.wittenborg.eu, follow these steps:
The buttons Modules & Programmes of Study can be found at the top of the screen (mobiles), or in the box List Types (computer).
Question:(Last edited: Monday, 13 July 2020, 5:02 PM)
Modules/Curriculum: How to find my Curriculum (list of all modules)?
can find your study programme curriculum in Part 3 of EEG. Please check your programme
EEG on Moodle area.
Question:(Last edited: Tuesday, 14 July 2020, 10:00 AM)
Moodle: What is Moodle and how can I download it?
Moodle is a university-wide platform where you can find all the information on your modules, assignments, exam results and all other information in their latest versions. It’s a great communication tool to be in touch with the greater university community. You can use Moodle from any device as long as you have access to the Internet.
There is an app available both on App Store and Google Play that you can download for free.
Question:(Last edited: Wednesday, 13 January 2021, 6:30 PM)
MVV Collection: I am unable to make an appointment with the Dutch embassy for the collection of my MVV due to COVID. What can I do?
The current IND regulations state that you must pick up your MVV within 3 months after receiving the IND decision/approval letter. This letter has been forwarded to your private email address by Wittenborg University of Applied Sciences.
If you are unable to pick up your MVV within the required 3 months, please contact the Dutch embassy in your home country to request for another 3-month extension on top of these 3 months already provided to you (https://ind.nl/en/pages/coronavirus.aspx). Please know that you can request a 3-month extension only if it is impossible for you to make an appointment with the Dutch embassy for the collection of your MVV within 3 months. Since some of the Dutch embassies are on temporary lockdown, they are less accessible by email or phone, so do not wait until the last moment to contact them.
Don't forget to keep us informed at all times by emailing us at email@example.com or calling us on +31 886672688 if there is a change in your plans for coming to the Netherlands.More information can be found here: https://ind.nl/en/pages/coronavirus.aspx
Question:(Last edited: Tuesday, 14 July 2020, 9:34 AM)
MVV Sticker: I have already collected my MVV / visa sticker, but I am unable to travel to the Netherlands within the 3 months stated on the MVV sticker in my passport. What can I do?
Please contact the Dutch embassy to request another MVV sticker in your passport if you are unable to travel to the Netherlands within the 3 months as stated on the MVV sticker in your passport. As some of the Dutch embassies are on temporary lockdown they are less accessible by email or phone, don't wait until the last moment to contact them.
Do not forget to keep us informed at all times by calling emailing us at firstname.lastname@example.org or calling us at +31 886672688 if there is a change in your plans for coming to the Netherlands.
Question:(Last edited: Tuesday, 14 July 2020, 9:35 AM)
MVV Sticker: I have collected my MVV already, however, the access conditions for people who want to travel to the Netherlands have been tightened. Is this restriction also applicable to me if I want to enter the Netherlands with an MVV?
From Thursday 19 March 2020 at 6 p.m., the access conditions for people who want to travel to the Netherlands have been tightened. This means that persons who do not fall under the exception categories will not enter the Netherlands and they will be refused entry. In principle, this measure applies for a period of 30 days. This measure does not apply to:
Question:(Last edited: Wednesday, 5 August 2020, 1:24 PM)
MVV: I am a US citizen. Do I need to obtain an MVV visa in advance or am I exempted from it?
You are exempted from the requirement of an MVV visa along with the citizens of the following countries: Australia, New Zealand, Canada, Japan, Monaco, Vatican City, or South Korea. This means that you can enter the Netherlands with just your passport.
However, you are still required to have a study residence permit to study in the Netherlands. Once you arrive in the Netherlands, you will be informed on when you can collect your study residence permit from the IND desk.
Please note that as a general rule, your passport should have at least six months of validity when travelling internationally.
Question:(Last edited: Wednesday, 5 August 2020, 12:13 PM)
MVV: What is MVV (Regular Provisional Residence Permit)
If you want to stay in the Netherlands for longer than 90 days, you may need a residence permit (Dutch ID card for non Dutch residence). But before you can travel to the Netherlands, you will have to apply for a long-stay visa. This visa is called an authorisation for temporary stay (or the MVV).
The MVV is a special entrance visa. Your nationality defines whether you have to apply for an MVV or not. For some nationalities and in some situations, an exemption applies and you do not need an MVV.
If you want to apply for an MVV, you need a purpose of stay in the Netherlands. This could be stay with a family member, study or work. Each purpose of stay has specific requirements you have to meet. There are also a number of general conditions that apply to everyone, regardless of the purpose of the stay.
Usually it is the sponsor in the Netherlands who applies for the MVV. The sponsor is the person you are going to stay with in the Netherlands (example spouse) or the organisation that arranges your stay (e.g. a university or employer). The sponsor applies for the MVV at the Immigration and Naturalisation Service (IND) which is basically the Dutch Immigration Authorities.
For non-EU students, your MVV and residence permit will be applied by the university on your behalf. Once it is approved, you will receive a letter from the university informing you to make an appointment at the Dutch embassy in your country to have your passport stamped with the MVV visa sticker. Once the visa is stamped in your passport, you can travel to the Netherlands. Once you arrive in the Netherlands, the IND will inform the university when your residence permit can be collected. This residence permit is a study residence permit with an expiry date.
For more information on the MVV and the conditions that apply, please visit the IND website at https://ind.nl/en/Pages/mvv.aspx.
Question:(Last edited: Wednesday, 5 August 2020, 12:56 PM)
MVV: Why is my MVV visa only valid for 90 days?
The MVV is a special entrance visa which is needed by a non EU/EEA resident to enter the Netherlands. It is valid for 90 days and will only be issued in combination with a residence permit.
Once your application for an MVV and residence permit is approved, the IND (Dutch Immigration Authority) will inform the Dutch embassy or consulate in your home country. You will then have to arrange an appointment with the Dutch embassy or consulate general to have your passport stamped with the MVV visa and also to provide your biometric information (fingerprints, passport photo and signature) in order for the IND to make your residence permit.
The 90 days cap is to allow time for you to make an appointment at the Dutch embassy (which normally can take more than 2 weeks) and prepare for your departure to the Netherlands. You have to travel to the Netherlands within the 90 days. Once you arrive in the Netherlands, you will have to wait for an additional 2 weeks before your residence permit can be collected. It is important that you ensure your MVV has not expired before you receive your residence permit.
Take note that you cannot request for an extension of the 90 days. If your MVV visa has expired (the 90 days is over), your sponsor will have to submit for a new application and you will have to pay for this new application.
COVID-19 situation: In view of the COVID-19 situation, new rules have been set by the IND. You can check for additional information from the IND website at https://ind.nl/en/Pages/Coronavirus.aspx
Question:(Last edited: Monday, 22 June 2020, 3:47 PM)
Networking for Internships: How can I connect with others and look for internships?
Upon completion of the introduction session, please try to register via WittenborgConnect first, which includes current students and alumni as its members. Wittenborg Connect allows you to both re-connect with old classmates as well as utilising the trusted Wittenborg University of Applied Sciences environment for expanding your professional network.
You may visit WittenborgConnect regularly by clicking on the link https://wittenborgconnect.com/, and check for updates on job placements and/or internships.
Question:(Last edited: Thursday, 13 August 2020, 2:20 PM)
New address registration: How long can I wait before registering my new address in the Netherlands?
You must inform the municipality of your change of address anywhere between 4 weeks prior to moving and 5 days after moving. The moving date that you provide will be treated as the day on which your address changed. If you inform the municipality more than 5 days after moving, the date on which you inform the municipality will be treated as the moving date. Municipalities can impose a fine of up to €325 if you do not inform them in time of important changes to your personal information.
The following link is the page on the city hall website, which guides you how to change your address online. This link is only for students living in Apeldoorn city.https://iburgerzaken.apeldoorn.nl/gaas-web/server/continue/StartVerhuizing;jsessionid=8C22DB3273EA4687ACA6B5DB4096CB48#burgerzaken
Question:(Last edited: Monday, 13 July 2020, 11:46 AM)
News@Wittenborg: How can I stay in touch with the latest information and news at Wittenborg?
To stay informed at Wittenborg, students will be kept up to date of all news, events
and study information through Wittenborg’s own online information system. All news posts
will be automatically e-mailed to all students and staff who have registered their profiles on
In any modern learning environment, online information plays an important role. At
Wittenborg, students can access course information, modules, web mail, their
account information and many other utilities, through the intranet. www.wittenborg-online.com
Logging in www.wittenborg-online.com
Login is done by using your assigned user name (email@example.com) and password. See Part 4 of the EEG for more technical information. Wittenborg's Intranet can be accessed from school and from
home, or from anywhere in the world where there is internet connection. All you have to do is to log in using your Wittenborg credentials.
Question:(Last edited: Monday, 22 March 2021, 5:25 PM)
Nuffic: What is a Nuffic agreement?
It is a document legitimising your internship. It must be signed by you, your company and the university. You are not allowed to start your internship without the signed Nuffic agreement. Any hours worked prior to the signed Nuffic agreement will not count towards the hours necessary to fulfil this work placement module. Working without a Nuffic agreement is considered illegal in the Netherlands and Wittenborg will not be responsible for any legal issues arising in this case.
Question:(Last edited: Friday, 24 April 2020, 3:08 PM)
Office Hours in Corona Crises: Are Admissions Officers at Wittenborg still working despite its closure of two of its campuses?
Yes. Wittenborg's Amsterdam location, and the Spoorstraat location in Apeldoorn are closed. However, the main Wittenborg Aventus campus in Apeldoorn is still open from 07:30-16:00 daily. Wittenborg's Admissions Team is continuously processing applications as they normally do. If you would like to submit your application, you have a question, or you would like to have a chat via phone, our Admissions Team will be happy to assist you.
Question:(Last edited: Friday, 9 October 2020, 3:21 PM)
Online Lectures: How to attend online lectures during the Block?
The online lectures are done in MS Teams. Once the session is started by your teacher at the scheduled time, you should be able to see a Join Tab in the relevant course team chat area. You can join the session by clicking on this Join Tab.
Question:(Last edited: Thursday, 19 November 2020, 10:08 AM)
Online Presentation: I am invited for an online presentation but I get an error message everytime I click to join the online meeting.
When you receive an outlook invitation you might receive the following message:
“A custom mail flow rule created by an admin at wittenborg.eu has blocked your message.”Any time you receive an invitation in Microsoft Outlook or 365 and accept it, the invitation will be visible from then on in your calendar. Therefore, even if you close the window that pops up while you have accepted the invitation, you can always go to your Outlook calendar and join the communication channel again.
If the problem persists you may contact Helpdesk for further assistance.
Question:(Last edited: Friday, 18 September 2020, 2:09 PM)
Open Day: Can I attend a Wittenborg Open Day or visit the campus?
Currently, all on-campus events including open days and campus tours have been cancelled due to Covid-19 restrictions. However, we are very pleased to inform you that Wittenborg hosts regular Virtual Open Days with Admissions Officers & current students. Our Virtual Open Day dates can be found here: https://www.wittenborg.eu/wittenborg-open-day-online.htm
Question:(Last edited: Friday, 17 April 2020, 1:17 PM)
Open Days- Can I still attend open day events at the university?
Currently, all on-campus events including open days and campus tours have been cancelled. However, we are very pleased to inform you that Wittenborg will host its very first Virtual Open Day on 29th of April.
Question:(Last edited: Wednesday, 10 February 2021, 12:25 PM)
Oral Defence for Graduation Assignment: How can I hold my graduation defence presentation online?
The Graduation Assignment (GA) Oral Defence will be conducted approximately 2 weeks after you submitted your GA assignment via Turnitin. These two weeks are for your Academic Supervisor and an External Marker to mark your assignment. If you receive an initial pass by both your Academic Supervisor and External Marker, you will receive an email regarding your Oral Defence. In the email, you can find details about the Oral Defence such as:
1) the day, date and time of your Oral Defence
2) the deadline to upload your presentation (PowerPoint, Prezi etc.) on the online submission area
3) when you should send a copy of your presentation to your Academic Supervisor
4) the link to the Oral Defence Meeting at MS Teams
5) any other relevant information/instruction
You are advised to try clicking on the link to ensure that you will be able to access the meeting and to see whether your microphone works. If you do not have MS Teams, you can download the app on your laptop or iPad or mobile phone. If you face any problems, please contact Front Desk as early as possible.
Question:(Last edited: Thursday, 4 June 2020, 12:57 PM)
Orientation Year: Can I use my orientation year after 2 years of finishing education?
Yes, you can still apply for the orientation year within 3 years after finishing your education.
Question:(Last edited: Wednesday, 15 July 2020, 5:12 PM)
Orientation Year: Can I use my orientation year/search year residence permit to work outside the Netherlands?
No, you can only use your orientation year residence permit to work in the Netherlands.
The Dutch residence permit for the orientation year (oriëntatiejaar or zoekjaar - search year) does not give you the right to work in other countries, even in the Schengen area. If you want to work in another (Schengen member) state, you will have to apply for a residence permit and/or a work permit in that state. Take note that your stay in other Schengen member states is limited to a maximum of 90 days within a period of 180 days. If you intend to stay in another Schengen member state longer, you must comply with the immigration regulations of that country. Take note also that if you do not have and keep your main residence in the Netherlands during the orientation year, your residence permit can be revoked. Having main residence in the Netherlands is a key requirement to retain a Dutch residence permit.
Question:(Last edited: Wednesday, 24 March 2021, 12:45 PM)
Orientation Year: I am graduating soon. How can I apply for a search year (zoekjaar) visa?
If you have successfully completed your studies and like to stay in the Netherlands to find a job or start up your own company, you have to apply for the search year (Zoekjaar) visa. Once you have passed your Graduation Assignment (GA) Oral Defence, Wittenborg University of Applied Sciences (WUAS) will start your de-registration process and inform the Immigration and Naturalisation Service (IND) as we are legally bound to do so within 4 weeks from the Oral Defence day. The procedure to withdraw the permit will be commenced by IND accordingly.
During this 4-week period, WUAS will prepare and sign your 'Declaration of Study Completion'. You will require this document to apply for your Zoekjaar on the IND site (Alternatively, you can use the copy of your Graduation Diploma if you have received it.) If you would like this Declaration, please send us an email at firstname.lastname@example.org with your current registered address details. We will send you this document by e-mail within two weeks after your Oral Defence.
IND grants the graduates three months to apply for Zoekjaar after graduation date ( i.e. Oral Defence date for WUAS students). If the Zoekjaar Application is not received by the IND within three months, then you will face a residence gap.
Two exceptions should be considered in this regard to avoid the residence gap:
More information and the application procedures can be found at:
FAQ about the topic on IND’s website can be found at https://ind.nl/en/Documents/FAQ_orientation_year_highly_educated_persons.pdf
Question:(Last edited: Monday, 22 June 2020, 4:00 PM)
OV-Chipcard (OV-Chipkaart): What is an OV-chipcard and how can I use it in the Netherlands?
In the Netherlands, the easiest way to take the bus, train, subway, or tramway is to use an OV-Chipcard (PT Smart Card). The costs for the OV-Chipkaart itself is €7,50 and can be bought at https://www.ov-chipkaart.nl/purchase-an-ov-chipkaart.htm or at the local NS-service points. There are two different OV cards.
Note: Season tickets can only be loaded on the personalised card.
Further details on 'How to use the OV-chipcard' can be accessed via: https://www.wittenborg-online.com/mod/glossary/showentry.php?eid=221.
Question:(Last edited: Monday, 22 June 2020, 4:02 PM)
Ov-Chipkaart Lost: I have lost my OV-Chipkaart. Who should I contact?
If you have lost your OV-Chipkaart or if it is defective, then you will have to cancel the travel product via the OV-Chipkaart Customer Service Department. Contact them by dialling 0900-0980 (normal call charges apply).
Question:(Last edited: Tuesday, 23 June 2020, 4:54 PM)
Part Time Jobs: What kind of jobs can I apply for as a student in the Netherlands?
There are mainly operational jobs available, but it is also depends
on the market situation and your own experience/qualifications.
Question:(Last edited: Monday, 22 March 2021, 5:39 PM)
Part-Time Jobs: Can I find part-time jobs on WittenborgConnect?
No, the option of WittenborgConnect (https://wittenborgconnect.com/) is only for internships. For part-time jobs, you can go through www.indeed.nl or you can build your network connection with fellow students or companies via LinkedIn.
Question:(Last edited: Tuesday, 23 June 2020, 4:55 PM)
Part-Time Jobs: Do I need to inform the university for a work permit if I get a part-time job?
No, if it is a part-time job, and not an internship, the student need not inform Wittenborg. The employer will apply for the work permit for you.
Question:(Last edited: Saturday, 11 July 2020, 10:07 AM)
Part-time/Online Job: Can I find an online part-time job in the Netherlands? Due to COVID-19, I am not able to travel to the Netherlands.
Most of the part-time jobs in NL require you to be physically in NL, so it is nearly impossible to find an online part-time job.
Suggestion: It is highly unlikely that you will be able to find an online part-time job in the Netherlands. Most jobs require you to be physically present in the Netherlands. Furthermore, to be able to work in the Netherlands, you need a residence permit and/or a work permit (TWV). If you are a new student from a non-EU country, you would not have your resident permit card, and BSN (Social Security No.) yet until you arrive in the Netherlands. These two are prerequisites for being employed in the Netherlands. You can find more details from the IND website: https://ind.nl/en/work
Question:(Last edited: Tuesday, 23 June 2020, 4:58 PM)
PDP Registrations: Do I need to register for PDP?
PDP consists of three main sections: Academic English, Seminars and Portfolio.
You are required to register for Academic English.
Find more detailed information
in PDP AE module guide in the online area. Module
Guides for All Programmes.
Question:(Last edited: Tuesday, 23 June 2020, 5:00 PM)
Personal Support: How can I seek personal support while in the Netherlands?
Student Support is organised through the Front Desk. Staff are able to manage all general questions regarding the university and living in the Netherlands. Front Desk staff also assist students in the submission and collection of documents, including all aspects of registration and residence permits.
Student Support assists with the following:
We are here to help, just ask!!
The Student Services Desk is open from 8 a.m. to 5 p.m. Monday to Friday.
Question:(Last edited: Wednesday, 13 January 2021, 6:34 PM)
Pick Up service: Will there be a pick service when I arrive at Schiphol airport?
Yes. You will be received by one of our current student volunteers at Schiphol on your arrival and bring you to your room by train. You should have filled in the arrival notification form which you should have already received earlier in order for us to make the arrangements.
Further, fellow students in the student housing will be informed of your arrival and help you move in. The housing coordinator Maria Acosta will meet you on the first working day of the week and help you with any remaining formalities or assistance that you may need". In case of any difficulties please contact the University by telephone number: +3188 6672 688 (during working hours) or the Wittenborg Student Housing: +316 137 236 08.
Note: If you do not inform Wittenborg on time, your airport pick up service will possibly not be arranged. If your flight schedule has been changed, you are also required to inform Wittenborg at least 3 working days prior to your departure in order to make the necessary adjustments.
Steps to follow on arrival at student housing due to ongoing corona virus restrictions:
Question:(Last edited: Wednesday, 3 March 2021, 10:46 AM)
Plagiarism: What happens if two or more students were observed to have been cooperating during exams?
During the grading process, if the similarity in assessments between two or more students is identified it will result in an automatic failure (for all parties involved) and will be reported to the Graduation and Examination Board to take actions accordingly. You must ensure that you do not work together with other students in a group/team or share any information related to your home assignment for any module submission. This is very important and your own responsibility to protect your work being copied by other students. Our plagiarism policy is available in Part 5 of the EEG.
Question:(Last edited: Thursday, 11 February 2021, 1:44 PM)
Plagiarism/Turnitin Similarity Score: Does Turnitin show percentage of similarity and plagiarism? Or any highlighted area for plagiarism?
When a paper is submitted via Turnitin, an overall percentage of similarity or originality score (with colour code) is shown (see picture below). The similarity score is just a percentage of text in the student’s paper that matches sources in the Turnitin database. Turnitin does not detect nor check for plagiarism but it highlights the text in the student’s paper that is similar to or matches against another source. The picture below shows a Turnitin Originality Report in the Document Viewer window. On the right of the image, you will see a numbered list of matched sources. Each of these is allocated a colour and number and these correspond to the number and colour in the student’s text. A high percentage does not mean there is plagiarism and a low match score does not mean there is no plagiarism. However, a large percentage could indicate that the student has used too much from one source, or a direct copying of text from that source – see the red highlighted text numbered 1. A high percentage could also mean poor paraphrasing by student – see the pink highlighted text numbered 2. Both these high percentages are grounds for further investigation by the teacher on the student’s paper as direct copying and insufficient paraphrasing, even with proper referencing are considered as plagiarism.
At Wittenborg, up to 20% similarity is acceptable for all submissions through Turnitin as long as the submission is properly referenced as per Harvard referencing style. Above 20% but no more than 30% similarity must be motivated/justified by the student to be accepted for assessment. The 20% similarity does not automatically imply the submission is plagiarism-free as there could also be cases of plagiarism with less than 20% similarity. The submission must be properly referenced as per Harvard referencing style.
Question:(Last edited: Thursday, 11 February 2021, 1:46 PM)
Plagiarism/Turnitin Similarity Score: How will I know what changes I need to make after I viewed the Turnitin Originality Report and how can I lower the similarity score?
Check the ‘Match Overview’ of the Originality Report (picture shown below) and take note of sources which have more than 1% similarity. Make changes to your text, not only to lower your overall similarity score but also to lower the similarity of each source higher than 1%. Here are some suggestions on what you can do:
1) Remove or change strings of commonly used phrases or text (5-8 words) such as 'Sustainability is important for the environment', as such phrase is very common in the internet and will show up in the similarity score.
2) Put all exact words in quotation marks, or in an indented paragraph. Then use the filter key in Turnitin and exclude 'quotes' and 'bibliography'. (Refer to this link on how to use the filter function: https://help.turnitin.com/ithenticate/ithenticate-user/the-similarity-report/filters-and-exclusions.htm). However, a better way is to paraphrase everything in your own words, even if it is a definition, and provide the references. Make sure you don't just find synonyms of words or change few words here and there because Turnitin can detect similarity in sentences too.
3) Check the individual percentages of the sources. If the percentage for one or more of the sources are 2% or more (see the example in the picture below), reduce or paraphrase the text from that source. For example, referring to the picture below, reduce text from Sources no. 1, 2, 3 and 4.
These are some ways in which you can reduce the similarity score, but take note that a low similarity score does not definitely mean that your assignment is plagiarism-free. In addition to the above, you have to ensure that you have not committed any of the possible cases of plagiarism. For this, you have to check the EEG Part 5b. You can also refer to the attached document 'A Guide to Plagiarism - for students' on how to avoid plagiarism.
Question:(Last edited: Tuesday, 14 July 2020, 10:10 AM)
Pre-Master Curriculum: Which Pre-Master's curriculum should I follow in the timetable?
You should select the relevant Pre-Master's programme in your timetable depending on the Master's Programme you are planning to undertake once you complete the Pre-Master's programme.
Question:(Last edited: Tuesday, 23 June 2020, 5:07 PM)
Pre-Master's: Is there an internship requirement for pre-master's students?
No, pre-master's is considered part of the master's programme; therefore, it is not a compulsory module. However, master's or pre-master's students can only do their internships during the last semester of their study programmes.
Question:(Last edited: Thursday, 7 January 2021, 3:12 PM)
Printer Facilities: Where can I print documents?
For any printing needs, students can avail of the multiple printers in the Aventus building. For the exact locations at Aventus, as well as registering for this service, please click the link https://www.wittenborg-online.com/mod/resource/view.php?id=57959.
Wittenborg also recommends students to visit CopyService Apeldoorn for making copies of required documents. The location of CopyService Apeldoorn can be found easily with a Google search.
Question:(Last edited: Wednesday, 24 February 2021, 6:55 PM)
Profile Picture: How to change your profile picture.
Source: Wittenborg Webforms
Question:(Last edited: Tuesday, 14 July 2020, 10:15 AM)
Programmes: Will programmes at Wittenborg start as scheduled (6 starting dates)?
Yes all programmes are running as planned, online. Immediately after the announcement from the Dutch government that schools and universities must close, Wittenborg launched its education online. From Block 6 (30 March) until at least 17 May (Block 7) all studies and teaching are carried out through our developed Moodle on Wittenborg Online and Office365 Groups and Teams system. Timetables are running as planned. Please check http://timetable.wittenborg.eu/ for
the up-to-date info”.
Prospective students are still welcome to apply for all upcoming starting dates. A full overview of our starting dates can be found here: https://www.wittenborg.eu/entry-dates-application-deadlines.htm.
Question:(Last edited: Tuesday, 28 April 2020, 3:25 PM)
Project Week: Will project week affect my grade or is the final examination grade solely important for passing the block?
Project weeks are part of the curriculum and it will affect your ECs and ultimately the progress of your studies.
Question:(Last edited: Tuesday, 23 June 2020, 5:12 PM)
Project Week: Do I need to complete all Project Weeks?
you are required to attend and pass all Project Weeks in the given academic
Question:(Last edited: Tuesday, 23 June 2020, 5:13 PM)
Project Weeks: How can I attend the Project Weeks?
At least 6 times a year, Wittenborg students are involved in a project week that challenges them through real-life, real-time projects organised by the university in cooperation with various companies and organisations, both locally, nationally and sometimes internationally.
Students are divided into project groups and are given an assignment to be completed in a short period of time, usually one or two weeks. This means dealing with deadlines and pressure while working for a real client. At the end of the project week, findings are presented in a professional setting at Wittenborg University: an opportunity to hone consulting and presenting skills. In short: a stimulating and educational experience that prepares students for the reality of their future careers.
For more information about participation and project weeks, email email@example.com.
Question:(Last edited: Tuesday, 14 July 2020, 9:31 AM)
Project Weeks: How will the project weeks be delivered?
As is the case with the rest of the modules, project weeks will be delivered through online activities, i.e. online groups and team sessions will be conducted. Teams will be given the responsibility to collaborate outside the scheduled sessions. At the end, the teams will present their deliverables, while the university will make all the material and resources needed online for the students.
International trips have been cancelled.
Question:(Last edited: Tuesday, 23 June 2020, 5:15 PM)
Redirecting Post: How can I get my post redirected to my new residence overseas?
It can always be a hassle if your post gets misplaced after you have moved abroad. It may also be difficult for your friends or relatives to contact you if you have moved without letting them know in advance. There is a smart way to ensure any lost or misplaced posts by applying for this service on the Postnl website. This will enable all posts to your old address to be automatically redirected to the new address abroad. This service from Postnl is free of charge.
To avoid confusion because the website is mainly in Dutch, there is the option of visiting a Postnl office in your area and activating this service.
You can apply for this service online by visiting their Postnl website at: https://www.postnl.nl/ontvangen/post-doorsturen/doorzendservice/.
Question:(Last edited: Thursday, 22 April 2021, 4:12 PM)
Refund: How can I claim a refund?
Please fill in the Refund Request Form. If the request has been approved by the Finance Department, the payment would be made within 8 weeks. If your refund request has been rejected, you will be informed via e-mail latest within 8 weeks after receiving the refund request. If you have any further questions, you can contact firstname.lastname@example.org.
Question:(Last edited: Tuesday, 23 June 2020, 5:17 PM)
Registration at Municipality: When should I register at the municipality?
After receiving a residence permit, foreign students can register in their municipality. All students must be registered at their local City Hall. Just call your local City Hall for an appointment.
The Front Desk can make an appointment with the Gemeente (City Hall) for registration of the newly arrived students from abroad in Apeldoorn. For the appointment, students should bring the following documents:
Citizen Service Number (BSN)
“Burgerservicenummer” (BSN) is a unique personal number that enables reliable and efficient data exchange between citizens and government. In the Netherlands, all residents must have their own BSN if they wish to engage in either part-time or full-time work or studies, and for administrative issues, such as opening a bank account.
Question:(Last edited: Tuesday, 4 August 2020, 12:53 PM)
Registration Letter: How can I get my registration letter?
If you need your registration letter, please send an email to email@example.com with your full name and student number. We will send it to you after checking your educational status and financial requirements.
Question:(Last edited: Friday, 11 September 2020, 8:56 AM)
Registration: I am unable to meet the study credit requirement to continue my registration at WUAS, what do I do?
The Wittenborg EEG rules and regulations state that, in order to continue a successful registration, a student must obtain at least 30 European study credits (ECs) within 12 months.
Only where there are mitigating circumstances preventing the student from successful studying and, therefore, leaving the student unable to gain sufficient credits to continue their studies, can exemption to the credit requirement be requested. The request must be submitted by filling in this webform. Please be aware that an exemption to the credit requirement can only be requested once within the duration of the degree programme.
The Student Registrar will evaluate the request based on the explanation and documentation provided and will inform the student and the Process Tutor of the final decision within 2 weeks after the request has been submitted. The request will only be taken into consideration if the request has been submitted at least 1 block before the 12 months have passed.
If a student does not meet the credit requirement
by the end of the 12 months and did not have any mitigating circumstances
preventing the student from obtaining the credits, the deregistration process
will be set into motion within 4 weeks after the 12 months have passed. For EU
students, the deregistration will be communicated to the Dienst Uitvoering
Onderwijs (DUO). For non-EU/EER students, WUAS will inform the Immigration and
Naturalisation Service (IND) of deregistration, leading to a revocation of the
study residence permit.
Question:(Last edited: Friday, 29 January 2021, 1:26 PM)
Residence Permit (RP): what shall I do if my RP is going to expire soon? How do I extend my RP?
In principle, you will be notified by Immigration and Naturalisation Service (IND) when your residence permit will expire soon (within 3 months). It is fully your own responsibility to notify Registrar Office and submit required information and documents completely to extend your residence permit on time to avoid residency gap in your residency in the Netherlands.
Kindly refer the webform and upload all necessary documents to request for an RP extension: https://form.wittenborg.eu/visa-application-RP-extension.htm. Please submit the form at least 6 weeks prior to your RP expiration date. Then the Registrar Office could have sufficient time to review your files, prepare your RP extension application and send to IND.
Should you have any question concerning this email, feel free to contact us directly via email: firstname.lastname@example.org.
Question:(Last edited: Tuesday, 14 July 2020, 10:04 AM)
Residence Permit Expired: What should I do if my residence permit has expired but I cannot leave the Netherlands at this moment?
Submit an extension application at the IND desk where possible. If this is not possible, you can ask for a return decision at the counter. With a return decision, you then have an additional 28 days to leave the country. You can make appointments at the counter in the usual way, but bear in mind the currently limited services at the IND counters.
Question:(Last edited: Tuesday, 9 March 2021, 10:59 AM)
Residence Permit Gap: What is the "residence permit gap" and the consequences if I have a gap in the residence permit period?
A residence gap is an interruption in your continuous stay and may cause problems later on if you want to apply for a Dutch permanent residence. In general, a residence permit gap has affects in the longer term, if you decide to apply for a Dutch permanent residence permit in the future. In order to apply for a permanent residence permit, one of the requirements is that you have legally resided in the Netherlands for an uninterrupted period of five years or more before you make the permanent residence permit application. This means that you require to have had a valid residence permit for the full five years, without interruptions or gaps within this period. You have thus always applied for extension of your residence permit on time. Another requirement is that within these five consecutive years you have not stayed outside the Netherlands for six or more consecutive months, or three years in a row for four or more consecutive months.
The consequence of a residence permit gap is that the period of legal residence in the Netherlands before this gap will not be taken into consideration. This means that you will have to start again building up a five-year uninterrupted period in the Netherlands to obtain permanent residency.
For example: If your first residence permit is issued
from 01-09-2009 till 31-08-2013, and if you apply for residence permit
extension later than your expiration date (31-08-2013), then residency gap is
created, and the IND starts counting from that day onwards -- that day your application
form is received by the IND. Even a single day difference is recognised as a
For more information and other requirements for applying the permanent residence permit, please visit: https://ind.nl/en/permanent-residence/Pages/permanent-residence-after-5-years.aspx
Question:(Last edited: Tuesday, 28 April 2020, 10:36 AM)
Residence Permit: Do I need a new residence permit after graduating from Wittenborg?
If students wish to stay in the Netherlands after graduating, they must apply for a new residence permit. They cannot stay on their study permit.
Information about the conditions of a search year and applying for a new residence permit are on the website of the IND: https://ind.nl/en/work/Pages/Looking-for-a-job-after-study-promotion-or-research.aspx. After being hired by a Dutch company, the company will apply for a work permit for the student.
Question:(Last edited: Wednesday, 3 March 2021, 9:54 AM)
Residence Permit: How can I collect my Residence Permit from IND?
You will need to make an appointment to collect your residence permit, please make an online appointment via this link: Appointment to collect your residence document or original document | Immigration and Naturalisation Service (IND)
Question:(Last edited: Tuesday, 23 June 2020, 5:32 PM)
Residence Permit: How will travelling back to my home country affect my residence permit?
You are allowed to stay outside of the Netherlands for either a maximum of 6 months in a row, or 3 years in a row each calendar year for a maximum of 4 months in a row.
For detailed info, please check via: https://ind.nl/en/Pages/main-residence.aspx.
Question:(Last edited: Tuesday, 23 June 2020, 5:38 PM)
Residence Permit: I am from the UK. Am I exempt from applying for a residence permit in the Netherlands post Brexit?
No. As you will know, the UK left the EU on 31 January 2020. Because your right of residence has changed as a result of Brexit, you have to arrange your residence after Brexit.
The Immigration and Naturalisation Service (IND) has come up with
a Withdrawal Agreement with the UK. This agreement consists of a transition period from 1 February, 2020, up to and including 31 December, 2020, during which UK nationals who are already here in the Netherlands
must take action to make sure they can also stay in the Netherlands after 31
December, 2020, by submitting an application for
residence. To make sure you are ready to submit your application online, please
first take care of the next few things first:
If you have not already done so, register yourself in person in the Personal Records Database (Basisregistratie Personen or BRP) at your town hall. The IND is linked to the BRP. If you register in the BRP, the IND can get in touch with you.
It is very important that your personal details in the Personal Records Database (BRP) are correct, as based on these details the IND will send invitation letters. In this letter, the IND will invite you to submit an application for residence after 31 December, 2020. If your application is approved you will receive a (new) residence document, which you will need to continue to live, work and study in the Netherlands. The application costs €58 for adults and €31 for children under 18.
Question:(Last edited: Tuesday, 14 July 2020, 9:34 AM)
Residence Permit: I have arrived in the Netherlands, but I cannot collect my residence permit, as IND has limited their office hours. What can I do?
If your residence permit is ready to be collected at the IND office, Wittenborg will have informed you of the collection of your residence permit by email.
The current IND regulations state that you must pick up your residence permit within 3 months as stated on your MVV sticker. However, if you are unable to do so, as the IND states that the residence permits cannot be picked up at the IND office until 6th of April, please inform us (email email@example.com) if you cannot meet the 3-months deadline. Wittenborg will then request IND for an extension of these 3 months, so that you can collect your residence permit later at the IND office.
Question:(Last edited: Tuesday, 23 June 2020, 5:41 PM)
Results: How can I check my results online?
Results details are available for current students in Osiris. All current students will have the option to check their results and transcripts and the option to print it.
Question:(Last edited: Tuesday, 14 July 2020, 9:48 AM)
Results: How does My Results page work?
My Results page gives you a complete overview of your study progress. The option further allows you enrolment and un-enrolment from courses, exams, specialisations, giving you access to the entire range of courses on offer.
Question:(Last edited: Thursday, 22 October 2020, 12:20 PM)
Retake: For Type 2 Exams, can I revise my original assignment and submit it during the retake?
Starting from Block 2 (2020-2021), for retakes: students are NOT allowed to revise their original assingments submitted at the end of the respective teaching block. They must hand in a ‘new’ assignment. This is because the final submission of a Type 2 assignment is supported with a feedback that is provided on the draft (as a compulsory requirement) within the block. The retake submission will be based on the same exam Type 2 instructions provided during the teaching block but using a different topic/case/context/company etc.
There are however, exceptions to this rule:
Question:(Last edited: Thursday, 29 April 2021, 4:16 PM)
Retake: When can I retake my failed exams?
Bachelor EEG Part 5 EXAM WEEKS AND RETAKES
Note: Re-take exam weeks offer exams from the 3 blocks up to and including the immediately preceding block. i.e. Block 4, retakes are offered for blocks 7, 1 and 2 and while block 8 retakes are offered for blocks 3, 5 and 6. The exception to this is Phase 3 students, who have failed the exam in block 3 can retake the exam at the regular exam in block 7 (never in block 8) and who have failed the exam in block 7 can retake the exam at the regular block in block 3 (never in block 4).
Master EEG Part 5 EXAM WEEKS AND RETAKES
Note: Retake exam weeks offer exams from the 3 blocks up to and including the immediately preceding block. i.e. Block 4, retakes are offered for blocks 7, 1 and 2 and while block 8 retakes are offered for blocks 3, 5 and 6. The exception to this is who have failed the exam in block 3 can retake the exam at the regular exam in block 7 (never in block 8) and who have failed the exam in block 7 can retake the exam at the regular block in block 3 (never in block 4).
Question:(Last edited: Friday, 22 May 2020, 11:00 AM)
Room Key Lost: What can I do if I lose my key?
Anyone can lose a key and it may happen with you too. If you lose a key please contact firstname.lastname@example.org and the student coordinator will arrange for a new key for you to enter your room. Please note that you will have to pay for this new key. https://www.wittenborg.eu/accomodation-contract-and-regulations.htm
Question:(Last edited: Wednesday, 24 February 2021, 2:08 PM)
RPs: How the procedure for Research Proposal work?
Please see below the flowchart for the procedure of Research proposals.
Source: Part of the EEG
Question:(Last edited: Monday, 13 July 2020, 5:02 PM)
School Holidays: How to know my school holidays: general year planning?
All year plannings are published on the wittenborg.eu website: https://www.wittenborg.eu/downloads.htm
You can find study period, exam period and vacation plannings there.
Question:(Last edited: Friday, 5 February 2021, 10:21 AM)
Second Foreign Language: Which module can I select as second foreign language?
Second foreign language modules are offered when there is enough interest from students. We need minimum 5 students to offer the module.
At the moment you can choose from the following foreign language modules:
Question:(Last edited: Wednesday, 24 June 2020, 8:10 AM)
Seminars: Do I need to pass all the seminars?
There are different requirements for Phase 1 and Phase 2 students. Please read the module guide for more detailed information by clicking Module Guides for All Programmes.
Question:(Last edited: Wednesday, 24 June 2020, 12:04 PM)
Sharing room: do you offer single room or do I have to share my room?
Wittenborg Housing department provides living student housing service in Apeldoorn. Most of the bedrooms are single bedrooms, though you may have to share a large bedroom with another student, depending on the accommodation available and your budget. Usually younger student, just graduated from high school, is advised to take share room.
Question:(Last edited: Wednesday, 24 June 2020, 8:13 AM)
Smoking Policy: Am I allowed to smoke inside the student housing?
No. Smoking is strictly not allowed inside Wittenborg student accommodation.
Question:(Last edited: Wednesday, 24 June 2020, 8:16 AM)
Soft Drugs in Accommodation: Is it allowed to use or possess soft drugs in the student housing?
Dealing in, using or possessing soft or hard drugs is forbidden in all Wittenborg housing.
Using, growing, or dealing drugs, as per Dutch Law, or possession thereof, is strictly forbidden, as is any other illegal activity. This will lead to a fine of €100, immediate eviction from Wittenborg housing and the matter will be reported to the police.
Question:(Last edited: Monday, 14 September 2020, 11:04 PM)
Special Seat: What is a special seat and how does it work?
On condition that a student has a mitigating circumstance and/or a minimum of 210ECs (Bachelors) and 50ECs (Masters), a request can be made via the Special Seat Request Form if the remaining module is not within the block(s) prior to Graduation. A Maximum of 2 modules can be requested. A student is permitted to do a special seat only once. Otherwise reverts to the normal planning of the module.
Special Seat requests are made not later than Lesson Week 1 of the block before the planned special seat i.e. For a special seat of Block 2: the request has to be made in Lesson Week 1 of Block 1.
Question:(Last edited: Monday, 13 July 2020, 11:52 AM)
Student Account: How do I activate my Student Account?
Once you are accepted to Wittenborg University you will receive an email with your student account details (login and password). You need to log in with these credentials via office.wittenborg.eu. Please remember to change your password once you have activated your account.
Question:(Last edited: Thursday, 19 November 2020, 10:09 AM)
Student Account: Who can I contact in case of loss of access to my student account?
If a student’s account denies access, this can have multiple reasons. Below the 3 most common reasons are highlighted.
Question:(Last edited: Wednesday, 24 June 2020, 8:24 AM)
Student Card Lost: I lost my student card. How can I get a new one?
In the event of losing a student card, you must go to the Aventus main reception on the ground floor for a replacement card at a charge of €7.50 by debit card. Cash will not be accepted.
Without a student card, you cannot enter an exam room or certain parts of the Wittenborg campus.
Question:(Last edited: Wednesday, 24 June 2020, 8:44 AM)
Student Card: I am a new student and wish to obtain a new student card.
A student card is an identification card to show that someone is enrolled as a student of Wittenborg. A student card also allows students to use the elevator in the Aventus building and to access the rooms downstairs in the Aventus building.
Some companies give discounts to students if they can show their student ID.
How to obtain a student card
The Front Office will apply for student cards for new students.Once you have taken all the steps on the new student checklist, go to the Front Desk to collect the pick-up slip. With this pick-up slip, you can go to the central reception area of Aventus to have your student card made immediately.
Question:(Last edited: Wednesday, 24 June 2020, 8:29 AM)
Student Housing in Apeldoorn: What types of housing options can I choose from in the university housing in Apeldoorn?
Wittenborg offers accommodation in a number of different types and places, all enjoying close proximity to the university:
Dutch or other EU-national students are encouraged to find their own accommodation; however, they can opt for Wittenborg’s own accommodation if available.
If you are a non-EU, ‘package-fee’-paying student who needs Wittenborg to arrange your study visa to be able to join us in Apeldoorn, part of your package fee is the first 4 months* of your accommodation fee, plus administration fee for new-arrival students.
You will be allocated a room in either an apartment or a house sharing a common area and all facilities, such as a bathroom, toilet, kitchen, etc., with other students, both male and female.
After the first 4 months* you are free to move out of Wittenborg accommodation and move into other housing of your choice.
For more details please click on the link: https://www.wittenborg.eu/student-accommodation.htm.
Question:(Last edited: Friday, 9 April 2021, 1:38 PM)
Student Housing WiFi: Will I be able to use WiFi while staying in Wittenborg student housing?
Yes. All dorms as well as the school facilities have a WiFi connection. For more details as well as the signing in procedure, please check the information displayed in the student housing that you are currently living in.
For further details or issues about the WiFi or other facilities send an email to: email@example.com.
Question:(Last edited: Thursday, 8 April 2021, 3:00 PM)
Student Housing; Can my spouse/ partner stay with me in the student housing?
No. Unfortunately we do not support couples in Wittenborg student housing unless both of them happen to be registered students with us. These properties have been specifically built for students.
Question:(Last edited: Wednesday, 4 November 2020, 11:31 AM)
Student Housing; What should I bring with me to the student housing?
Wittenborg University student housing provides you with the basics items before you move in. This means you won’t need to carry items like a bed, wardrobe, bed cover/ bed sheets, pillow and pillow cover. There is also a blanket provided by Wittenborg student housing department. Some useful things like cups, bowl and plate is provided for each student on arrival in the student housing.
It is always worthy to check on Wittenborg’s website what your accommodation includes. Please click on Wittenborg Student Housing Fact Sheet for more information.
Question:(Last edited: Wednesday, 24 June 2020, 8:34 AM)
Student Housing: How can I find suitable housing while in the Netherlands?
Finding accommodation as a student is always an exciting but sometimes daunting task! At Wittenborg we assist our students in finding suitable, local accommodation, often managed by the university.
For student housing in Amsterdam please refer to the relevant pages by clicking on the link: https://www.wittenborg.eu/student-accommodation.htm for further details about Wittenborg student housing.
Question:(Last edited: Friday, 21 August 2020, 12:00 PM)
Student Housing: How can I see more details about the student housing rooms and facilities provided?
Apeldoorn Student Housing
Wittenborg offers accommodation in a number of different places in Apeldoorn, all relatively close to the university (1-5 km):
Please go to https://www.wittenborg.eu/sites/default/files/wittenborg/pdf/downloads/Other%20documents/2020_Student%20Housing%20Factsheet_v1.pdf to be able to see further details about each student housing facility provided by Wittenborg university.
Question:(Last edited: Tuesday, 12 January 2021, 11:25 AM)
Student Housing: I have undergone the PCR test before arriving at Schiphol airport. Do I still need to undergo the mandatory 10 days self quarantine upon arriving in the student housing? (COVID-19)
Yes. A negative test result is not a substitute for self-quarantining. People with a negative test result should still self-quarantine for 10 days on arrival in the Netherlands.
Question:(Last edited: Friday, 21 August 2020, 2:20 PM)
Student Housing: What steps should newly arrived students follow at the Student Housing during the ongoing corona virus?
Steps to follow on arrival at Wittenborg Student Housing due to ongoing corona virus restrictions.
more details on the guidelines during corona virus can be assessed on the
Question:(Last edited: Wednesday, 23 September 2020, 8:52 AM)
Study Agreement Update from 2020-2021
From the academic year 2020-2021, Registrar's Office provides students with the most up-to-date study credit overview and the newest Study Agreement (Study Advice) for students to sign.
A study agreement is a formal requirement towards the fulfilment of the tutoring process for all students.Contact the firstname.lastname@example.org.
Question:(Last edited: Tuesday, 14 July 2020, 9:35 AM)
Study Progress: I have questions regarding my study progress.
Question:(Last edited: Wednesday, 10 February 2021, 12:37 PM)
Submission Deadline: My submission deadline is at 16:00. How late can I submit my assignment on Turnitin?
Submissions of assignments just a few minutes before the deadline can be a risky issue. This is because it can take a few minutes before the system registers your uploaded work. Therefore, the student must always upload all assignments with sufficient time left in order for the work to be stamped in time. Submitting with sufficient time will also allow the student to correct any mistakes in the assignment. Consigning submissions at least 24 hours before the actual deadline may be a safe measure and can prevent any last-minute stress or failure of submissions.
For any technical reason for non-submission or failure to upload assignments, please contact your teacher and Helpdesk.
Source: The EEG Part 4 - Practical Information Guide
Question:(Last edited: Wednesday, 24 June 2020, 8:42 AM)
Submission Deadline: What should I do if I miss my submission deadline?
Contact your process tutor as well as the module teacher in the case of missing a submission deadline. They will decide on the next course of action. You cannot submit your work once the submission due deadline has passed.
Question:(Last edited: Tuesday, 14 July 2020, 9:54 AM)
Support English: Is the Support English Assessment (SEA) connected to the Academic English Classes?
SEA has no direct connection to the Academic English classes of the PDP1 or PDP 2 modules. Whether pass or fail in SEA, students must attend Academic English classes, a component of PDP – entry points only in Bocks 1 and 5.
Question:(Last edited: Wednesday, 21 October 2020, 12:32 PM)
Support English: Where can I find information to help me understand about Support English (SE) and Support English Assessment (SEA)?
Support English Assessment (SEA) is a mandatory Diagnostic Writing Test that every new student has to take. The purpose of this test is to recognise, at an early stage, the students who exhibit weak writing skills. Students who fail this test are then directed to join the Support English module in order to raise their English standards to enable them to take the Academic English module.
Wittenborg's Support English portal can be visited via your phone, tablet or computer. You have to enrol in the module using the enrolment key. For Apeldoorn campus, please click this link: https://www.wittenborg-online.com/course/view.php?id=1191. For Amsterdam campus, please click this link: https://www.wittenborg-online.com/course/view.php?id=1199.
Question:(Last edited: Monday, 29 June 2020, 4:10 PM)
Timetable Access: I am trying to access my timetable on my mobile phone but can't see the class details. What should I do?
When accessing your timetable from mobile phones, users will need to scroll down to see the button. On the next page, you will have different options to view the calendar: month view, week view, day view, etc.
Question:(Last edited: Thursday, 25 February 2021, 4:51 PM)
Timetable: How can I access my timetable?
For accessing and creating your course timetable please go to https://timetable.wittenborg.eu.
You can find and add modules in 2 ways.
Question:(Last edited: Monday, 29 June 2020, 4:33 PM)
Timetable: How can I add courses in the timetable?
order to add courses to your timetable please go to timetable.wittenborg.eu,
log in with your student account and choose your study programme and phase (for bachelor's degree students only). Once the courses are selected add them to your
timetable. Then you will be able to view your schedule in a day/week/month
Question:(Last edited: Monday, 13 July 2020, 11:53 AM)
Timetable: How often should I update my timetable?
We strongly recommend updating your timetable at the beginning of each block to ensure you have an up-to-date class schedule and at least one week before exam week for the most up-to-date exam location/timing.
Question:(Last edited: Monday, 29 June 2020, 4:31 PM)
Top-Up Student: Is it compulsory for Top-Up students to do internships?
students have 3 options that they can choose from. They can take on an internship, or choose modules to replace
the equivalent ECs (European credits), or request the internship exemption
Question:(Last edited: Monday, 29 June 2020, 4:28 PM)
Travel Discount: Can I avail of discounts while travelling in the Netherlands?
You can get more information or apply
for the travel card at www.duo.nl (ONLY for EU
Question:(Last edited: Monday, 29 June 2020, 4:34 PM)
Travel during Corona: Can I go back to my country during the ongoing corona crisis?
You can follow the modules online from the Netherlands or another country. However, it is the student’s responsibility if he/she wishes to travel to the high-risk countries/areas at the moment, as the university and Dutch authorities have highly discouraged doing so. During the crisis there will be NO study-intermission option offered, nor can the tuition fee be frozen in such a situation. As long as the student is registered at the university and IND, the financial requirements must be fulfilled.
Question:(Last edited: Monday, 29 June 2020, 4:34 PM)
Travel during Corona: Can I travel outside the Netherlands during the ongoing crisis?
During the ongoing Coronavirus crisis, as per the Dutch government's advice, any overseas travel must be avoided unless extremely necessary. More importantly it must be kept in mind that the current circumstances have made it even more difficult to return to the Netherlands due to strict travel blockages introduced by several countries across the globe.
The university advises students against any overseas travel until further notice.
Question:(Last edited: Monday, 29 June 2020, 4:35 PM)
Travel Information: Do I need to inform the university if I have travelled back to my country?
Question:(Last edited: Friday, 5 February 2021, 9:33 AM)
Travel to Netherlands: Can I still travel to the Netherlands during the corona crisis?
At the moment, due to Covid19, the Netherlands has strict conditions for those who wish to travel to the country.
These measures do not apply to:
You are requested to follow the link https://www.government.nl/topics/coronavirus-covid-19/visiting-the-netherlands-from-abroad/negative-test-result-and-declaration/travellers-from-outside-eu-and-schengen-countries in order to keep yourself updated with the latest rules in place during the ongoing Corona pandemic.Wittenborg University still continues the procedure of visa application as normal.
Question:(Last edited: Tuesday, 30 June 2020, 8:33 AM)
Travel to Netherlands: When can I book my flight tickets for travelling to the Netherlands?
Do not confirm your travel booking until the visa has been obtained. However, as soon as the visa is received successfully, students MUST inform Wittenborg of their travel arrangements in order to arrange the accommodation and other legal registration procedures. Please arrive shortly before the start of the Wittenborg Introduction Week.
Students must bring their original birth certificate in English while travelling to the Netherlands. If it is in a different language, please arrange for a legalised translation in English. The birth certificate (both original and translation) must be stamped by the Foreign Ministry of your home country.
Question:(Last edited: Tuesday, 30 June 2020, 8:36 AM)
Travel: I am a new student. How can I travel in the Netherlands?
The Netherlands is a small country and its size makes it easy to get around.
While it is extremely easy to use public transport to get around the Netherlands, it is most well known for bicycles. Bike rentals here are easy and can be rented for as little as €10 EUR ($11 USD) per day. You may have to pay a deposit, which is refunded once you return the bike undamaged.
Some of the other common and cheaper modes of travel are:
The OV-chip card
Question:(Last edited: Tuesday, 30 June 2020, 8:37 AM)
Travelling to the university: How can I reach the university campus in Apeldoorn easily?
Most of the Wittenborg student housing/dorms are within a radius
of 2 km of the university and Apeldoorn has an excellent public transport
system. If you are used to cycling, you can buy or rent a bicycle. Second-hand bicycles are available for less than €100.
Question:(Last edited: Tuesday, 30 June 2020, 8:42 AM)
Tuberculosis (TB) Test: Do I need to take a TB test?
Almost all non-Dutch passport holders who will stay in the Netherlands for more than 3 months are obliged to make an appointment at GGD "Gemeentelijke Gezondheidsdienst” (Area Health Service) to undergo a checkup for TBC (Tuberculosis). Wittenborg Administration checks whether students are obliged to have the TB test or not, and you will be informed accordingly. If you live in Amsterdam, you can make an appointment on your own. If you live in another city, please let the Front Desk know and they will help you to arrange it.
Most non-EU students and students from some other countries do not need to have a tuberculosis test. You can click on the following link to find out which countries' nationals are exempt from the test https://ind.nl/Formulieren/7144.pdf
For students who live in Amsterdam, please note that you can only be seen if you have an appointment. You can call 020-555 5240 Monday to Friday, between 09:00 and 11:00, and between 13:30 and 16:30.
Please complete the referral form before you make an appointment. Here is the link: https://ind.nl/en/forms/7604.pdf
Question:(Last edited: Wednesday, 16 September 2020, 7:51 PM)
Tuition Fee: Do I have to pay full tuition fee to Wittenborg until block 8 if I am following single degree Brighton or Double degree Brighton?
If you are a double degree student and has just started the double degree programme, you will need at least a full year to graduate. This is because the modules from Brighton are spread across the year, and Brighton does not work with the block system, so you cannot graduate earlier. Even if your classes end in June and you have handed in your thesis, you will still be registered as a student. You will officially graduate only when all the results are published, which will be in July/August. Therefore you will be invoiced until block 8.
If you are following a single degree Brighton programme, you still need to pay the full tuition fee to us until block 8. This is because in order to follow the Brighton program you have to be fully registered at Wittenborg officially and legally as a student. The modules are also co-taught by Wittenborg and Brighton. The annual tuition fee for both single degree and double degree is the same so whichever degree you are following, you will pay the same fee.
Question:(Last edited: Tuesday, 30 June 2020, 8:44 AM)
Tuition Fees: Do I need to pay the tuition fees during an internship?
It is important to note that internships are part
of the education programme. Therefore, yes, as long as you are registered at the
university, all financial requirements need to be fulfilled.
Question:(Last edited: Thursday, 19 November 2020, 10:10 AM)
Turnitin Assignment Submissions: What are my responsibilities as a student while submitting a file to Turnitin?
It is your responsibility to ensure that the electronic submission of your work is successful and completed on time.
Not knowing what is expected of you is not an excuse for a late submission, make sure you understand what to do, well before the deadline and read the Assignment Submission Help provided.
Question:(Last edited: Wednesday, 24 February 2021, 2:55 PM)
Turnitin Feedback/Comments: How to check comments and feedback in Turinitin?
You can find the comments by clicking on the submitted file. please note that the comments can be find inside the submitted file body.
The feedback icon can be find on the right hand side, once you open the submitted file.
Source: Turnitin Guide
Question:(Last edited: Thursday, 19 November 2020, 10:11 AM)
Turnitin Report: I cannot see my originality report even after 24 hours. What should I do?
Please contact Helpdesk and your (teacher) @wittenborg.eu for further resolution to the problem.
Question:(Last edited: Tuesday, 30 June 2020, 8:46 AM)
Turnitin Sign In: How do I sign in into Turnitin?
You can make all Turnitin submissions on the module area in wittenborg-online and you do not need to sign in separately. It is your teacher's responsibility to place the Turnitin submission area inside the module. Always ask the teacher/lecturer in case of doubt or inability to find the upload area.
Question:(Last edited: Wednesday, 24 February 2021, 2:13 PM)
Turnitin Submission Deadlines GAs: How can we know the exact dates for our GAs submission?
The submission deadlines are set a year in advance and can always be seen in the online area. Please note that these dates cannot be changed/extended.
Below is an example for Block 6:
We have the same information in the EEG and you can find it in Part 8 of the EEG
Source: Part 8 of the EEG
Question:(Last edited: Thursday, 19 November 2020, 10:11 AM)
Turnitin Submissions: Why can't I upload my assignment on Turnitin while there is still sufficient time for the deadline?
There could be errors in the upload area. Should you face this difficulty, contact your module teacher as soon as possible, as well as Helpdesk.
Question:(Last edited: Thursday, 19 November 2020, 10:12 AM)
Turnitin Upload: Why does the upload status show "processing" even after I have submitted my work?
If you are getting a status report "processing", it means your work has yet to be checked by Turnitin. Therefore, the work has been submitted but not yet checked. During the first 3 submissions, it takes anywhere between a
few seconds to a few hours to see your report. It will take 24 hours for the 4th submission onward to reflect the report.
You can write to email@example.com or put a request to Helpdesk to share any further concerns.
Question:(Last edited: Friday, 18 September 2020, 1:59 PM)
Turnitin: How to access the Turnitin Guide
All students are required to submit their written reports/assignments/exams through the Turnitin plagiarism software. This is considered part of the formal submission requirements.
Turnitin is used by Wittenborg University of Applied Science to detect cases of plagiarism. The software compares the writing used within any document to other sources, for instance, websites on the Internet, journal articles, books, and other student work from other universities. Further details of the Turnitin submission process are provided during Wittenborg Introduction Week.
In the attached document you will see the detailed guide.
Question:(Last edited: Wednesday, 28 April 2021, 8:17 AM)
Unenrolment: I am unenrolled from my course automatically and I cannot see the course on my Dashboard neither I can access the course Team
Students get unenrolled automatically from the course area, if they are inactive in the course area for 21 consecutive days.
You can always re-enrol yourself, if it is required.
Question:(Last edited: Tuesday, 30 June 2020, 8:54 AM)
Virtual Events: I am interested participating in the virtual events. What steps should I follow?
You may join the event that you are interested in by following the steps below.
Monday DanceFit with Wilma Albertus: LINK Update your Facebook info and show that you are one of Wittenborg's current students or staff for speedy approval.
#WorkoutWednesday with Sepanta Zamani: LINK
#FridayLunch chit-chat with students, teachers and other Wittenborg staff: LINK
Please send an email to firstname.lastname@example.org for the ID and password to join an event.
The video platform Zoom is being used for this non-educational, online-socialising event. Zoom collects user details and shares them with third parties. Wittenborg cannot be held liable in any way for Zoom’s data collection. For more information, please read: https://www.wittenborg.eu/wuas-abandons-using-videoconferencing-tool-zoom-due-privacy-fears.htm.
Question:(Last edited: Monday, 20 April 2020, 9:18 AM)
Visa Collection: How can I pick up my visa?
Please contact the local embassy/consulate directly for an appointment via their website or by e-mail, and at the same time inform Wittenborg of the progress. This appointment can be a document collection procedure, therefore, students need to prepare all original and copies of required documents in advance (including all the documents which are also sent to Wittenborg).
Our Admissions Team will inform students by email which embassy/consulate they need to attend and will send the MVV Issue form beforehand.
A complete list of Dutch embassies and consulates around the world can be found on the Dutch Foreign Ministry website:
Students should bring the following documents to the embassy:
Question:(Last edited: Tuesday, 14 July 2020, 9:49 AM)
Weather in the Netherlands: What sort of weather can I expect in the Netherlands?
The type of weather depends on the wind direction: east winds in summer can be hot, around 30 degrees Celsius or more, and cold in winter around minus 10 Celsius or less. West winds in general are mild but can produce rain. The Netherlands is quite green. All four seasons have their own character.
Question:(Last edited: Tuesday, 22 September 2020, 2:45 PM)
Website: Whom I can contact to update my Background and Expertise information on Wittenborg Website?
You should send all updates and any change requests to WebsitePagesandUpdates@wittenborg.eu.
Additionally, any changes to the CV can be sent to email@example.com.
Question:(Last edited: Monday, 13 July 2020, 11:52 AM)
Wi-Fi: How can i use Wi-Fi in the library?
All students can use Wi-Fi via the network Eduroam. All necessary information is available on the Wi-Fi information page of Radboud ICT service. Wi-Fi is also available for visitors outside Radboud University but they need to request a login code with the library staff or with the ICT service point in the hall of the Central Library.
Question:(Last edited: Thursday, 2 July 2020, 9:55 AM)
Wittenborg Intake: Can I defer my Wittenborg offer to a later intake?
Yes, you can. Wittenborg's Bachelor, MBA and MBM programmes all have 6 starting dates per year, allowing flexibility not only in starting your studies, but also graduating from your programme. If you would like to defer your starting date after you have received an acceptance letter, please inform the Registrar Department at firstname.lastname@example.org with your request. Please do not forget to mention your student number when you send an email.
Question:(Last edited: Monday, 22 March 2021, 5:35 PM)
WittenborgConnect: What is WittenborgConnect?
WittenborgConnect (https://wittenborgconnect.com/) is a career searching platform, which covers all business fields in general. Students searching for a work placement or internship opportunities can register on this platform. They can then search for suitable companies of their choices and send their CVs and cover letters directly to the companies. Please refer to the Work Placement Handbook (EEG Part 7) for more details.
Question:(Last edited: Wednesday, 15 July 2020, 5:01 PM)
Work Permit: How can I get a work permit?
If you are from the EU/EEA or Switzerland, you are free to work without restrictions. You do not need a work permit and there are no restrictions regarding working hours, other than the restrictions and rules stipulated by Dutch law in the Working Hours Act (ATW).
If you are not from the EU/EEA or Switzerland, there are some restrictions if you want to work alongside your studies. Your employer has to provide you with a personal work permit. You can only work if you have this specific work permit and you can either work part-time for a maximum of 16 hours a week during the year, or full-time (40 hours a week) in summer, during the months of June, July and August. The employer needs to apply for your work permit, called TWV (tewerkstellingsvergunning) at least 5 weeks prior to the start of your employment. You can inform the company that if they do not know what to do they can refer to the websites Werk.nl and IND.nl for clear instructions. It will take between 2 to 5 weeks before approval is given. The application is free of charge. You cannot apply for the permit yourself, but you need to ask your employer a copy of the permit, after they have received the approval. The organization that issues work permits is called the Employee Insurance Agency (UWV). You can have the permit for 16 hours a week, or have the permit for full-time during summer. These are two different requests. If you need your registration letter to prove that you are a student at Wittenborg, please contact our Registrar department (email@example.com ).
Question:(Last edited: Wednesday, 2 September 2020, 4:29 PM)
Work Placement Preparation Online Session: Where can I find the information/teams meeting link for Work Placement Preparation Online Session?
The Work Placement Preparation Online
session is scheduled in blocks 1 and 5. This session is open to all
students. If you cannot find it in your timetable, you can manually add it
in your timetable. Once you are logged-in in the timetable, you need to click ‘Module”
(right side) and then search for ‘Work Placement’. Click on the 'Work Placement Preparation Online' and click next. From there, you can easily find the teams
Question:(Last edited: Monday, 31 August 2020, 2:37 PM)
Work Placement: Where can I find the work placement information?
You can find the work placement-related information in the Education and Examination Guide, EEG PART 7 - Work Placement
Handbook of the respective Bachelor and Master's EEG. You can access these documents on your Wittenborg-online dashboard.
Question:(Last edited: Wednesday, 2 December 2020, 2:38 PM)
Work Placement/Internship and Part-Time Jobs: Is there any difference between internships and part-time jobs?
A Work Placement (WP) is a curriculum module for all Bachelor students and is an essential part of your study programme, however, a part-time job is an additional extracurricular option. During the WP, you will be assigned a company supervisor who will monitor your progress throughout the internship. The company supervisor will update the Work Placement Coordinator at the university of your progress periodically. You will also be assessed at the end of your internship by the company supervisor and the grade will be included in your WP final mark. As for a part-time job, there is no assessment and it is purely your own personal undertaking. Students can take a part-time job while doing a Work Placement/Internship.
Take note that you will not be allowed to present your Graduation Assignment if you have not passed your Work Placement/Internship module.
Question:(Last edited: Monday, 31 August 2020, 1:40 PM)
Work Placement/Internship: Can I as an EBA student request to do the work placement in my own start-up company during the corona outbreak?
Yes, theoretically it is possible. You need to consider how the decisions adopted by the Dutch Government will affect your business and if you will be able to operate or not.
External Relations department will assess case by case, email them on firstname.lastname@example.org.
Question:(Last edited: Tuesday, 16 March 2021, 12:37 PM)
Work Placement/Internship: Can I replace Work Placement credits with other modules?
Replacement of credits is ONLY applicable for Direct Entry Final Year students. Students can take modules from phase 2 in their own specialisation and/or phase 3 modules from other specialisations to replace the Work Placement with equivalent ECs. Please notice that students cannot choose modules and specialisation across different campuses (e.g. Apeldoorn student cannot choose EBA modules offered in Amsterdam). Student must make an agreement for possible modules with their process tutor. Once the modules have been chosen, the student needs to send an email to email@example.com and CC process tutor with the subject: Replace Work Placement_snumber or Replace In-company Training. List the modules with the full module name and module code in the email.
*COVID-19 period: students who have been granted to replace Work Placement and/or In-company Training can take modules from different specialisation phase 2 and/or phase 3 to replace the Work Placement and/or In-company Training with equivalent ECs. Please notice that students cannot choose modules and specialisation across different campuses (e.g. Apeldoorn student cannot choose EBA modules offered in Amsterdam). Student must make an agreement for possible modules with their process tutor. Once the modules have been chosen, the student needs to send an email to firstname.lastname@example.org and CC process tutor with the subject: Replace Work Placement_snumber or Replace In-company Training. List the modules with the full module name and module code in the email.
Question:(Last edited: Thursday, 29 October 2020, 5:15 PM)
Work Placement/Internship: Can I still do an internship/WP after graduation?
No, you cannot do an internship/work placement after graduation. For an internship in the Netherlands, Dutch law requires applicants to be either a European Citizen OR to be currently enrolled in an educational institution as a student. It should be noted that after graduation, you will in general no longer be able to take an internship in the Netherlands. Your Work Placement ending date must be within the period of your registration at Wittenborg.
What shall I do if it's not possible to do so?
You are highly recommended to discuss your situation of the current student status and changes in the near future and come up with a feasible solution with your Internship company. And then come back to email@example.com for paper works if your internship duration has been revised to meet the requirement.
Question:(Last edited: Monday, 22 March 2021, 5:38 PM)
Work Placement/Internship: Does Wittenborg provide placements for internship or do I have to find it myself?
Wittenborg has a platform where internship vacancies are published: WittenborgConnect (www.wittenborgconnect.com). However, it is the responsibility of the student to contact the internship company personally.
Question:(Last edited: Thursday, 2 July 2020, 10:02 AM)
Work Placement/Internship: How shall I prepare for the Work Placement if I am a top-up, direct-entry student?
Work placement is not obligatory for students with direct entry into the final phase (Phase 3). However, they must complete 15 ECs for this module, either by undertaking a standard internship as per our procedure, or they can replace these credits with other taught modules. For this they must make an agreement for possible modules with their process tutor through their study agreement.
Please refer to the Bachelor's EEG PART 7 - Work Placement Handbook Bachelor's, Page 9.
Question:(Last edited: Thursday, 2 July 2020, 10:00 AM)
Work Placement/Internship: Is the Work Placement compulsory for master's students?
No, the Work Placement is a non-curriculum required activity, thus it is not compulsory for master's students.
Question:(Last edited: Thursday, 2 July 2020, 3:33 PM)
Work Placement/Internship: When can I undertake the mandatory internship?
Internships for IBA students will begin in Phase 3, while the in-company training for HBA students will begin in Phase 2 and the Work Placement will begin in Phase 3.
Question:(Last edited: Tuesday, 14 July 2020, 10:11 AM)
Work Placement/Internship: Who can I contact if my In-Company Training or Work Placement gets disrupted due to the ongoing Covid-19 crises?
Students who are currently doing or about to begin an In-Company Training or a Work Placement in Block 6 or 7 and might be affected by the hospitality industry closing down due to the ongoing coronavirus pandemic can fill in the form (http://tiny.cc/tn97lz). It is also recommended to keep your process tutor informed.
Once the form is completely filled in and submitted, the External Relations & Work Placement teams will contact your Work Placement company and Education Department for a feasible solution to avoid any delays in your graduation.
Question:(Last edited: Thursday, 2 July 2020, 10:04 AM)
Work Placement/Internship: Work during summer
If you are an international student residing in the Netherlands, holding a residence card for study purposes, you are allowed to work up to a maximum of 16 hours every week right through the year, or you could work full-time during the summer months (June, July & August).
Question:(Last edited: Monday, 22 March 2021, 5:29 PM)
Work Placement/Internships: How can I apply for internships?
An important step in Wittenborg studies is the internship/work placement and achieving work experience related to your studies at Wittenborg. You can find information pertaining to Work Placement/Internship on the Work Placement (WP) Module online area. You need to first enrol in this module using the enrolment key. It is important that you thoroughly familiarise yourself with the pre-requisites, procedures and instructions before starting the WP/Internship. The Work Placement Handbook (EEG Part 7), which can be found on the online area, contain all the necessary information.
Basically, these are the steps that you need to follow:
1) Enrol in the WP Module using the enrolment key
2) Read the WP Handbook and ensure that you have met all the pre-requisites. You cannot start your WP if you have not fulfilled all the required pre-requisites
3) Register on the search platforms and search for suitable internship opportunities: Wittenborgconnect: www.wittenborgconnect.com.
Students can also use other external platforms such as LinkedIn, Indeed.nl, or other employment agencies (take note that these agencies may charge a service fee)
4) Once you've found a suitable internship opportunity, send your application and CV directly to the employer. If you are accepted, the employer should provide you with a signed acceptance letter/contract
5) Send your WP request to external relations via the online WP Request Form. You need to submit this form and upload all the required documents
6) Once your WP request is approved (the processing period can take between 3-5 days) and the Nuffic Agreement is signed, you can officially start your WP
If you still have questions even after reading the WP Handbook, contact the WP team at firstname.lastname@example.org. When sending queries, always provide your full name and student number. If necessary, you can set an appointment to meet with any of the staffs.
Important: Always try to find the answers to your questions by first using the official information provided online - this is also a key element of acquiring professionalism.
Question:(Last edited: Tuesday, 14 July 2020, 9:50 AM)
Work Placement/Internships: Where can I find the placement request form?
You need first to enrol in the WP module using the Enrolment key. Once in the work placement online area, you will find the Work Placement Request Form.
Question:(Last edited: Thursday, 2 July 2020, 3:22 PM)
Work Rules: I have been living in the Netherlands and was already working here before my admission to Wittenborg university. Do the working conditions still apply to me?
No. The working conditions for students do not apply to you. You have to follow the part-time regulation for international students only in case of having a student resident permit.
Question:(Last edited: Thursday, 2 July 2020, 3:23 PM)
Working in Netherlands: Can I work in the Netherlands after my graduation?
Students who graduate from Wittenborg University with a bachelor's or master's degree are allowed to search for a job in the Netherlands for a maximum period of one year, known as the 'Zoekjaar".
In order to do so, you should change the purpose of your stay by completing and submitting the appropriate IND form. (The application form is called: "Application residence permit without MVV or change of purpose of stay.)
Check the IND website for more information on this topic.
Question:(Last edited: Thursday, 2 July 2020, 3:24 PM)
Working in the Netherlands: I am interested to know more about salary, minimum wages and payslips in the Netherlands.
It is always a challenge to learn about salaries, wages and reading pay slips when you start a job in the Netherlands.
more information by visiting iamexpat.nl/career/working-in-the-netherlands/salary-payslip-dutch-minimum-wage.
Question:(Last edited: Wednesday, 10 February 2021, 2:28 PM)
Zoom Meetings: How to set your background image to Wittenborg logo during meetings?
You need to go to settings of your Zoom, click on settings. Turn on the Virtual Background and then you can select the image for your meeting background.
The Wittenborg logo image is attached here, you can save it and select it as background image of your meetings.
Source: Zoom Technical Support