Account Access: Why can't I access my online student account?
(Last edited: Tuesday, 8 September 2020, 9:50 PM)
Please note that we have activated Multi-Factor Authentication (MFA) on all Wittenborg accounts. You have to login via text on your phone or Authenticator app. Please refer to the attached document on how to activate your MFA.
There are other possible reasons why you cannot access your account, besides the MFA activation. The 3 most common reasons are as follows:
Entering the wrong password: A password may
have been changed recently or the student may have simply entered the
wrong password. Passwords are case sensitive.
for a long period of time: If a student does not access his/her student account
for a few months, the account will be blocked. The account has to be
re-setted. Please contact Wittenborg Helpdesk to help reset the account. Helpdesk
or Front Desk will send to the student’s alternative email information to
have the account reset.
Outstanding invoice tuition fee: If a student
has not yet paid the tuition fees, the student’s account will be blocked.
The account will be reactivated once the outstanding tuition fees have
Sometimes there are technical issues with your account. Please contact firstname.lastname@example.org or email@example.com with your full name and student number, in order for them to assist you further.
question remains, students can contact the front desk for support. This can be
done either via an email to firstname.lastname@example.org or by phone: (088)