FAQ Studying @ Wittenborg

All Academic year calendars are accessible via the link https://www.wittenborg.eu/downloads.htm. You will find it under the section ‘WUAS Year Planning’

You can also access it in the section 'Student Resources - General Information for all Students' on Wittenborg-online 

One of the fundamental purposes of the Graduation Assignment/Final Project is to ensure students carry out original applied research in a field that is related to their specialisation. This is done with the guidance of an academic supervisor, who is appointed in the final phase of a bachelor's degree programme, or from the first semester of the master's degree programme. Academic supervisors are always members of the academic staff at WUAS, appointed by the Graduation and Examination Board (GEB).

Academic supervisors will be allocated according to various criteria including their familiarity with the proposed topic, their knowledge of the relevant methodologies, their experience in conducting and supervising applied research projects and their workloads.

You can request an Academic Supervisor when you meet the following pre-requisites:

•         For bachelor’s students: you have obtained 180 ECs (credits);
•         For master’s students: you have received approval on your Research Topic in Semester 1;

To request an Academic Supervisor, please complete the Online Academic Supervisor Request Form via the links below. You will receive a confirmation email approximately between 3-7 working days after submitting the form completely. Once an Academic Supervisor is assigned to you, please make contact with your Academic Supervisor by making an appointment using the Microsoft Office Calendar.

Bachelor Students: Academic Supervisor Request Form (Rene Rijnders, the Head of Academic Supervisor, Bachelor Programme)

Master students: Academic Supervisor Request Form (Dadi Chen, the Head of Academic Supervisor, Master Programme)

Please note that we have activated Multi-Factor Authentication (MFA) on all Wittenborg accounts. You have to login via text on your phone or Authenticator app. Please refer to the attached document on how to activate your MFA. 

There are other possible reasons why you cannot access your account, besides the MFA activation. The 3 most common reasons are as follows:

• Entering the wrong password: A password may have been changed recently or the student may have simply entered the wrong password. Passwords are case sensitive.
• Inactivity for a long period of time: If a student does not access his/her student account for a few months, the account will be blocked. The account has to be re-setted. Please contact Wittenborg Helpdesk to help reset the account. Helpdesk or Front Desk will send to the student’s alternative email information to have the account reset.
• Outstanding invoice tuition fee: If a student has not yet paid the tuition fees, the student’s account will be blocked. The account will be reactivated once the outstanding tuition fees have been paid.

Sometimes there are technical issues with your account. Please contact ict@wittenborg.eu or Helpdesk to assist you further. 

If any question remains, students can contact the front desk for support. This can be done either via an email to frontdesk@wittenborg.eu or by phone: (088) 6672688.

Source: A Password is not enough...we are starting to implement multi-factor authentication (sharepoint.com)

You can register for modules other than your own specialisation, by following the same procedures as when you enrol for your own module; i.e. you need the enrolment key and to go to the respective areas. If you have trouble enrolling, please send a request to Helpdesk in order to get things sorted.

Wittenborg University of Applied Sciences has its main campus in Apeldoorn, which consists of two separate buildings within walking distance from one another. Both locations share a central telephone number +31 (0)88 6672 688. Both Wittenborg campuses are conveniently accessible by public transport and are just 3-4 minutes walking distance from the Apeldoorn train and bus station.

• Brinklaan building: Brinklaan 268, 7311 JD Apeldoorn.

• Spoorstraat building: Spoorstraat 23, 7311 PE Apeldoorn.

The Brinklaan building

The Brinklaan building is just across the road from the Amaliapark and is accessible via foot, car, bike and public transport. The building is only a 15-minute stroll from Apeldoorn Central Train Station. It is recognisable by the large blue "Wittenborg University of Applied Sciences" sign on the front of the building.

The Spoorstraat building

The Spoorstraat building is located on the north side of the Apeldoorn Central Train Station and is about 3 minutes' walking distance. It can be recognised by the Wittenborg flags and the Wittenborg logo at the top of the building.

You can find some practical information guide from the link here.

The deadlines to upload assignments are clearly shown in the Module Guide, the Online Module course area and in the Turnitin submission page. The upload area is visible to everyone who is enrolled at the online module area of the course. Please take note that the responsibility of checking the assignment submission deadline lies on the student. So always check the Module Online Area.

You also need to consider the difference in the time zone that you are located in (for those who are not physically present in the Netherlands). Rules and regulations regarding deadlines to upload assignments at Turnitin are clearly indicated in the EEG guide of Wittenborg (Part 5 - General Assessment Policy).

Should you face any technical issues, you need to contact Helpdesk at least 30 minutes before the deadline with the assignment and screenshot(s) of the exact technical issue. Requests put after the deadline will not be attended to.

If you miss the deadline to upload an assignment on Turnitin, you will have to wait for the next retake opportunity.

Note:

You are highly advised not to upload your assignment in the last minute.

Source: EEG Part 5 - General Assessment Policy

Turnitin at Wittenborg allows you to resubmit your assignment multiple times by overwriting the previous submissions, until the due date. This means that if you have submitted a wrong document, you can resubmit again by uploading the correct document. The newly uploaded document will overwrite the previous one. You can resubmit multiple times until the deadline. This feature of overwriting previous submissions ensures that your module teacher will only receive the latest submission for checking.

If you check that you submitted the wrong paper after the deadline has passed, the helpdesk cannot make any changes and you will not be eligible for a retake block.

There is no extension of deadline for submitting assignments online. It is the student's responsibility to submit the assignment on time. Many problems can surface at the last minute, such as technical glitches, failed internet connection, system or software failure etc.

It is better to upload your assignment one or two days before the deadline, so that in case you encounter technical problems, you have sufficient time to find alternative ways to submit your assignment. If the internet connection in your area is weak or unstable, it is best to find a library or a computer shop as an alternative. 

If you are still not able to solve your technical issue, please contact Helpdesk at least 30 minutes before the deadline, with the name of the module assignment and screenshot(s) of the exact technical issue. Request put after the deadline will not be attended to.

From academic year 2022-2023 (starting Monday, 29 August 2022), there is 75% obligatory class attendance for all modules for all programmes. Students will NOT be allowed to take the exams if they do not obtain 75% class attendance.

You can refer to the EEG Part 5: General Assessment Policy for more information.

Before you go to open your bank account, you need to choose which bank suits your needs or principles. You should also take into account that most banks charge a yearly fee for having an account with them. Most banks have packages specifically for students or young people. You can ask about this while setting up your account.

Biggest banks in the Netherlands

• ABN AMRO
• Rabobank
• ING
• SNS Bank
• ASN Bank
• Triodos

To open a private bank account in the Netherlands you will need to either make an appointment online, or simply walk into your nearest branch with all of your details.

To open a bank account in the Netherlands you will need the following:

• Your BSN number (Burgerservicenummer)
• A valid form of ID (passport or identity card - often a drivers licence is not acceptable)
• Proof of address (i.e. a rental contract)
• Residency permit if you come from outside of the EU

IBAN stands for International Bank Account Number and is a number attached to all accounts in the EU countries. It is made up of a unique code that identifies the country in which the account is opened, the account holder's bank and the account number. The IBAN helps to make the process of cross-border payments easier and faster. The bank assigns an IBAN to your account. You need to use the IBAN when sending interbank transfers or wiring money from one bank account to another, especially across international borders.

The structure of the IBAN is as follows: The country code NL / 2-digit control number / 4 letters that identify the bank / 10 digits, which consist of the current account number supplemented with zeros.

Example of a Dutch IBAN:  NL73 INGB 123 456 78 00

Documents

Students should bring the following documents in hand luggage:

• Valid passport (with a valid visa for non-EU/EEA students)
• Medical records and vaccination reports (if relevant)
• Wittenborg Admission Letter
• Original birth certificate in English or with a certified legalised English translation
• Passport-type photos

 Clothes

The Netherlands is a country with a pleasant, temperate maritime climate. Daytime temperatures vary from 3°C-37°F in the winter and 19°C-66°F in the summer. As a result, you will need to pack an assortment of clothes, such as:

• Winter coat and winter accessories, like gloves, scarf, warm headgear
• Summer clothes
• Waterproof jacket and shoes (+ umbrella)
• Business attire for formal occasions, company meetings, presentations, and events

Money

Please bring enough money in cash to cover the first weeks’ expenses, since it may take a few weeks to open a bank account. Foreign currency can be changed to Euro at Grenswisselkantoren. For information and locations, visit https://www.gwktravelex.nl/en.

Electrical equipment

• Computer/laptop/tablet + charger
• Mobile phone + charger
• Power adapter if needed. The Netherlands uses Type C&F Euro electricity outlets with 230 V with 50 HZ frequency. Some appliances do not need a converter. If the label states 'INPUT: 100-240V, 50/60 Hz' the appliance can be used in all countries in the world and is standard for chargers of tablets/laptops and phones

If you wish to speak to any of the Wittenborg staff, please invite them for an appointment using the Outlook Calendar. You can find the email addresses of all staff in your Outlook address book.

If you want to make an appointment with your process tutor, you need to fill in the form provided to you in your process tutor area.

In the attached document you will find a detailed guide.

Please note that the meetings with your process tutor are only online and will be held on MS Teams. 

Source: Course: Student Resources - General Information for all Students |STU001| (wittenborg-online.com)

The “Burgerservicenummer” (BSN) is a unique personal number that enables reliable and efficient data exchange between residents, the government and various other organizations. In the Netherlands, you need the BSN for opening a bank account, visiting a doctor, getting health insurance, receiving your salary (if you are working part-time while studying), applying for tax benefits and many other administrative processes.

The requirements and process:

Whether you are a Dutch citizen or an international, everyone living in the Netherlands is required to be registered at their home address. You need to register (inschrijven) at the town hall in the municipality (gemeente) where you are living. 

To register your address and get a BSN from the gemeente, you need to make an appointment. 

If you live in Apeldoorn: the University Front Desk will make the appointment with the Gemeente (City Hall) on your behalf. For the appointment, students should bring the following documents:

• Residence permit
• Passport (original copy)
• Birth Certificate (with legalised translation in Dutch or English) (if applicable)
• Accommodation contract

The process of registration will take between 20 to 30 minutes. Once you are registered at the municipality, you will receive a document which states your particulars and your BSN. An official welcome letter will be mailed to you at your home address.

Take note that you cannot open a bank account unless you have your BSN. So ensure that you have sufficient cash with you when you arrive.

Step 1: Go to OSIRIS

Log in to the OSIRIS portal using your credentials.

Step 2: Select "Progress"

On the tabs above, select the "Progress" tab.

Under that section, go to "Study Progress Overview"

Step 3: Filter Results:

Select the option "Only print test results that count".

Step 4: Download the File

Download the file containing your grades and course information.

Step 5: Sum the Grades

Add all the grades together for the modules that you have passed (grades above 5.5).

Ensure you only include each module once, removing any duplicates.

Step 6: Count the Modules

Determine how many unique modules you have completed and cleared (passed with a grade above 5.5).

Divide the total sum of the grades by the number of unique modules.

 Example Calculation

Let's assume you have the following grades for your modules:

• BL11: 7.0
• BL12: 8.0
• FIN11: 6.5
• FIN22: 7.5
• Duplicate of BL11 (should be removed)
• Sum the Grades:
• 7.0 (BL11) + 8.0 (BL12) + 6.5 (FIN11) + 7.5 (FIN22) = 29.0
• Count the Modules:
• 4 unique modules (BL11, BL12, FIN11, FIN22)
• Calculate the GPA:
• GPA = 29.0 / 4 = 7.25

The GPA would be 7.25.

By following these steps, you can accurately calculate your GPA using the grades retrieved from OSIRIS.

Students who are enrolled in a programme with a given specialisation, will earn ONLY one degree with ONE specialisation.

Students, who would like to attend and complete additional modules from other specialisations would do it at their own discretion. Students can take as many additional modules as they wish. However, the diploma will only mention one specialisation.

All additional modules that the student has completed and passed will be added and will be visible on the transcript only. Students will be able to promote these additional modules to their future employers via the transcript of records.

Yes, if you stay at your family/friend's home in the Netherlands, you can register at the same city hall. For this,  you must have a written declaration of consent from the person who is living at said address.

No lessons are facilitated online from academic year 2022-2023. 

Wittenborg is an experiential institute, thus, students need to physically interact with each other. The teachers will conduct all lessons in the classrooms and the study materials will be available for students via the online course areas on Wittenborg-Online, as usual. Note that no lessons will be streamed live.

At Wittenborg, students signed up for a programme that is planned and offered with lessons, projects, and other educational activities delivered in-campus on full-time basis. Therefore, all students are expected to effectively participate in the classes and fulfil all study requirements.

If you have travelled outside the Netherlands for mitigating reasons (e.g medical) please note that you are eligible to request for Leave of absence/study freeze. You can find more information on this in the FAQs. https://www.wittenborg-online.com/mod/glossary/showentry.php?eid=848

Online lessons since Pandemic times have changed our habituality. A common challenge faced by all education institutions around the world is the integrity and validity of the online examinations and assessments. Various software, online platforms and individual service providers have established themselves on paraphrasing existing text and ghost writing as business models. Note that these attempts are categorised as “Academic Malpractice” in the Education and Examination Guide (EEG).

Turn-it-in has implemented a new algorithm in their latest upgrade. This upgrade has improved the similarity function and the detection of the usage of paraphrasing tools/services amongst many other additional features to support the examiners identify these attempts.

We would like to urge all student to avoid using these tools when developing their work as it is important for you all to put the required efforts to ensure you have obtained the required knowledge and skills for each study component.

1. If you move within or to the municipality of Apeldoorn, you are legally obliged to inform the city hall. 

a.       Firstly, please send us your new address by writing to frontdesk@wittenborg.eu

b.       Secondly, you need to change your address online with your DigiD code.  Completing this process is your own responsibility.

The following link is the page on the city hall website, which informs how to change your address online. 

https://iburgerzaken.apeldoorn.nl/gaas-web/server/continue/StartVerhuizing;jsessionid=8C22DB3273EA4687ACA6B5DB4096CB48#burgerzaken

Note:

You must inform the municipality of your change of address anywhere between 4 weeks prior to moving and 5 days after moving. The moving date that you provide will be treated as the day on which your address changed. If you inform the municipality more than 5 days after moving, the date on which you inform the municipality will be treated as the moving date. Municipalities can impose a fine of up to €325 if you do not inform them in time of important changes to your personal information.

We highly recommend the students to pick up the residence permit from the IND office as scheduled because changing the location can take a long time and is often not accepted by the IND. Even if accepted, this might delay the completion of your registration requirements.

Travel with a mobile phone, tablet or laptop can be difficult without the right adapter. Make sure you bring a European adapter from home, or buy one at any of the local shops once you arrive in the Netherlands. In the Netherlands the power plugs and sockets are of type C and F. The standard voltage is 230 V and the standard frequency is 50 Hz.

Please visit https://www.power-plugs-sockets.com/netherlands-holland/ for more details on using the right power adapter in the Netherlands.

Yes. Residents must give at least four weeks’ notice in advance to Wittenborg Housing of their intended check-out date and time, so a mutually suitable pre-check-out time can be agreed by both parties. The intended check-out date and time can be on or before the last date of the housing package.

At check-in, residents are provided with an inventory checklist, the Check-In Form*. Please use this document to report any issues within your apartment and submit it signed to the front office within 3 working days of your arrival. If this document is not submitted, it is taken as confirmation that all items, and dormitory, as set out in the inventory checklist, are present and in good condition. Residents must pay for any damages incurred outside normal ‘wear and tear’.

*This list is used again when checking out. The items on the back of the form must be present when checking out. All missing items are to be paid for by the leaving student. The personal items on the list must be removed from the room.

If students are sick, or have another serious reason for not attending class, they should contact their module teacher by sending an email directly, with a copy to their process tutor/study advisor. 

Take note that no lessons will be facilitated online. All students are expected to attend all classes on-campus. 

Read the EEG Part 5: General Assessment Policy.

You will be notified of any changes in your classes if you activate the notification setting in your time table. Activating the notifications in your timetable will enable you to keep track of changes in the room and time or cancellation of your classes. You will receive a notification via your student email account. 

To activate the notification, follow the steps below:

At your Timetable page,

• Click the Profile icon on the left side. Mobile users will need to open this column by clicking on the top left icon on the screen and click My Profile in the column.
• Deselect the 'I don’t want to receive notifications' button and enter an email address for notifications. Now you will receive a notification every time there is a room change, cancellation of a lecture or rescheduling of classes!

You can communicate with Wittenborg teachers and staff via Email, Teams or Phone. Teachers usually provide their email addresses to students during the first lesson, so do take down their email addresses when given. Additionally, you can find email addresses of Wittenborg staff in your Outlook address book. You can also find the teachers/staff by typing their names in Teams and you can directly communicate with them.

If you are unsure, you can always contact front desk for help at frontdesk@wittenborg.eu.

All students are required to use their Wittenborg student email with S#@student.wittenborg.eu for any official communication. 

Note:

In relation to the GDPR (General Data Protection Regulation) it is essential that students only send university-related material and emails through the official student email account (@student.wittenborg.eu).

Source: The EEG Part 4 - Practical Information Guide

The cost of living as a student in the Netherlands is estimated to be around €800 to €1,100 per month according to the Study in NL website, an initiative by Nuffic.

These main costs include:

• Accommodation
• Food
• Transport

Tuition fees do not form part of living costs.

Apeldoorn versus Amsterdam

Experience has shown that students living and studying in Apeldoorn tend to spend less than those in Amsterdam, where cost of living is higher. This amount is needed to cover daily expenses, meals, accommodation costs, insurance, study books, etc. This estimate does not include tuition fees and unforeseen costs and should be used as a general indication of the costs of living. How much money you will actually need depends on your lifestyle. The costs for housing, for example, may differ considerably. Also, if you plan to travel during your stay, you will obviously need more money.

You can access and go through all the details including curriculum plan and timeline in the HBA EEG Part 3.

NOTE:

You can access the EEG in the online area after signing in with your student account.

You can visit https://www.dentalclinics.nl/dentist/ and register yourself. Once you have registered on their website, you will receive a confirmation email and then you can mention your preferred dates for making an appointment with the dentist.

DigiD (short for Digital Identification) is a form of online ID that allows you to access many services and government websites in the Netherlands. It is like a digital version of your passport. The DigiD consists of a username and password that are linked to your personal citizen service number (BSN) which you have to apply for via your local municipality. You need your DigiD to do your administration online in the Netherlands. This includes doing your taxes, applying for benefits and allowances, and many other necessary transactions.

How to apply for a DigiD?

You can apply for the DigiD for free on the DigiD website https://www.digid.nl/en/. You need to have your BSN. After filling in the application, you will receive an SMS code on your mobile phone. This is to verify your mobile number. Then you will receive another code via email. This is to verify your email address. Finally, you will receive a letter by post with the final activation code. This is to verify your registered home address and also to ensure security of your final activation code. Use the code to activate your DigiD within 20 days. Activate your DigiD via the DigiD activation webpage https://digid.nl/en/inloggen.

Remember that your DigiD grants access to many aspects of your life online, so you should take care to keep it secret and also not to lose it. If you forget your DigiD username or password, you can visit the DigiD contact page for help https://www.digid.nl/en/contact/

The costs are indexed annually. For 2023, the cost of a first screening photo will be €51.06. These costs can only be paid by debit card.

Students who are living in Apeldoorn and seeking a doctor's appointment need to first send an email to frontdesk@wittenborg.eu.

If you live in any other city, then you need to contact the clinic (Huisarts) nearest to your postal code and arrange the appointment by yourself. 

You will be requested to fill in a password encrypted form and send it to the Front Desk. 

Please remember to mention the following details in your form:

• Your last name and initials
• Your date of birth
• BSN number
• Address and Postcode
• Telephone number and email address
• Insurance policy number
• The symptoms you have been experiencing and for how long

For emergency appointments, please go to https://www.wittenborg-online.com/mod/glossary/showentry.php?eid=486  for further instructions.

Note: We will share only your limited and relevant personal information with the General Practitioner in accordance with their requirements for making an appointment.

In the event of you having objections to sharing of your personal information, you can choose to call any General Practitioner and make an appointment on your own.

If you live in Amsterdam, you need to register with a home doctor (GP) as soon as you are settled and make an appointment by yourself when you need medical help. 

Yes, tap water in the whole of the Netherlands is safe to drink. Not only will you save money by not buying bottled water, but you can also help towards keeping the environment clean by reducing plastic waste.

Please know that the arrangement of a study finance/ study loan is always between the student and DUO. So if you have any questions whether you are entitled to receive study finance/ study loan in the Netherlands as a foreign student or regarding your monthly allowance, please check the Rijksoverheid website and/ or the DUO website. In case you are unable to find the answers you are looking for on any of the websites, you are advised to give DUO a call.

If you are entitled to apply for a DUO study loan/study finance, you can request a Tuition Fee Statement form ("Verklaring Instellingscollegegeld" form) from us, by (digitally) completing only section 1 of the attached form and sending it to registrar@wittenborg.eu. We will complete the rest of the form for you, sign and stamp it, and send it back to you by email so that you can upload it in your "Mijn DUO". Or in case of any complications with the upload, send it by email to DUO via documenten@duo.nl.

Take note that this whole process goes together with your enrolment in our system, as well as the DUO system. That is why we need to check from our system if you are enrolled for the period you have provided to DUO a Tuition Fee Statement form for. If for whatever reason you have not/ cannot be enrolled yet for the new period as stated in the form (e.g. because of any outstanding fees), we will contact you. 

Two important things to keep in mind:

• Please only request a Tuition Fee Statement form from us, at the moment you have received a new invoice from us, for the new period of your enrolment. If you have still not received an invoice from us for the new period of your enrolment, by latest one month before your current enrolment will end, please send an email to registrar@wittenborg.eu.
• Please keep in mind that you do not receive a Tuition Fee Statement form automatically from us, without a request by email, even if we have previously provided you with one. So please do not forget to send us an email (registrar@wittenborg.eu) on time with your request, as it is your own responsibility to make sure that all the arrangements have been taken care of ahead of time.
  

We have partnered with Perlego, EBSCO, Willey, Vital Source, and other publishers to ensure over 1,000,000 different titles of books and over 2,000,000 journal articles are available for our students and teachers. Students and staff can access these resources via the "Online Library Resources" on Wittenborg-Online. A special search function is created in this page to search all journal articles in our database (see Figure 1 below).

Moreover, together with our partner, EBSCO we have developed a special widget on EBSCO search engine which will also assist you to find articles on open source publishers such as Google Scholar  (see Figure 2 below).. We highly recommend students to use these resources before browsing through other external sources for the same articles or books.  

Figure 1

Figure 2

While the Education Department office is open daily for short questions, for consultations please make an appointment by email to education@wittenborg.eu and you will receive a confirmation within 3 working days.

Contacting Lecturers

All lecturers can be contacted through their Wittenborg email generally by putting their firstnames.lastname@wittenborg.eu

The Education and Examination Guide (EEG) is the first thing you need to read before you start your classes. The EEG consists of all the crucial information you need for your studies, including handbooks on work placement, graduation assignment, academic writing, etc. 

EEGs are available for each study programme and can be found in the online Moodle area (https://www.wittenborg-online.com).

If students have questions about a section in the EEG, they can contact their process tutor to guide them. Process tutors will be allocated by Wittenborg and during the Introduction Week, students will be informed on how to contact their process tutor, to make an appointment.

Before students arrive at Wittenborg, we recommend reading a few sections of the EEG to get an impression of the education system at our university. The following sections are recommended:

• Part 2: Education Guide
• Part 3: Programme curriculum- Specialisation-related curriculum
• Part 4: Practical information guide- Grading system in the Netherlands, Attendance & exams – important notice

An email receipt is sent to your S#@student.wittenborg.eu account each time the assignment has been submitted on Turnitin.  

If you are staying at Wittenborg’s accommodation, the student housing information booklet placed inside your room and in the common area also contains emergency numbers in case of urgent needs. This information can be found in the first page and contains numbers of Wittenborg Housing Department, Police, Fire Brigade and Hospital.

• (Urgent Emergency) Police, Ambulance, Fire Brigade: 112

Note: Only call 112 when there is an urgent matter that cannot wait. Calling 112 unnecessarily is a crime in the Netherlands, and you may be fined for wasting the time of the emergency services. The person who answers your call will ask your name, location of the emergency and what kind of emergency is taking place. If they deem it necessary, they will send the relevant emergency services.

• (Non-Emergency) Medical Services Apeldoorn: 0900-600 9000
• (Non-Emergency) Medical Services Amsterdam: 088-00 30 600

In case of non-emergency health problems, you can call the office of the doctor you are registered at. They will tell you what to do from then. If you are not registered with a doctor, make sure to ask the Front Desk to organise that for you at frontdesk@wittenborg.eu. If someone has a major health issue out of office hours or is not registered with a doctor, they can call the Huisartsenpost in Apeldoorn Huisartsenpost in Amsterdam. They will give you instructions on what to do next.

Note: Do not go to the emergency room/hospital without calling the Huisartsenpost first. This will not be covered by the insurance and it will take a lot of time before they can help.

• (Non-Emergency) Police: 0900 8844
• (Non-Emergency) Fire Brigade Apeldoorn: 055-548 3555
  
• (Non-Emergency) Fire Brigade Whole of the Netherlands: 0900-0904

Note: You can call the non-emergency Fire Brigade number for things like fallen trees, cats stuck in trees for longer than 48 hours or other non-life threatening occurrences which require the Fire Brigade to visit the scene. In the event of all fires, no matter how small, always call 112. 

• Suicide Prevention: 113 or 0800-0113

Note: This number is for people experiencing distressing thoughts of self-harm. For active medical emergencies, always call 112. For help in your own language, you may find resources here and here.

You can find more basic information about living in the Netherlands from Wittenborg-online, on your Dashboard under the title ‘Information for International Students in the Netherlands or through this link: https://www.wittenborg-online.com/enrol/index.php?id=1183

At Wittenborg, we have modules which help you develop your English Language competency. These are as follows: 
a) Mandatory PDP (Personal Development Planning) module which includes Academic English, as well as TIPS (Training in Interpersonal Skills) module. These two modules are mandatory for Phase 1 and Phase 2 Bachelor students but optional for Master students. These modules help you to develop your academic writing skills as well as presentation skills. You will have opportunities to practice these skills by participating in the lessons, activities and seminars.
b) For students who failed the Support English Assessment (the Diagnostic Writing Test carried out during Introduction Day), they have to attend the Support English module. This support module will help to raise your English standards to a level where the general English is solid enough to eventually incorporate the more specific skills of Academic English.

Apart from the above, you can also do your own self-study through relevant reading materials or referring to English/Grammar/Vocabulary online sources. Try the following:
i) Check the EEG Part 5a Academic Writing Handbook for guides on the language and how to do referencing 

ii) Read this News article which gives suggestions on how you can improve your English

iii) Visit the website BBC: Go the Distance: Academic Writing

iv) Visit the website Harvard College Writing Centre: Strategies for Essay Writing

If you need further help, contact your English teacher or your process tutor/study advisor.

This can be done by clicking the 'Personal details' option on the http://myresults.wittenborg.eu. The 'Personal details' option shows only your active programmes.

In order to know what modules you have to attend in each block please check your study programme curriculum. This can be found in your programme's Education and Examination Guide (EEG) online (Part 3)

If you cannot find an exam result or grade, please contact Exam Results via this email: examresults@wittenborg.eu or contact your process tutor for further assistance.

The exam results can be found in http://myresults.wittenborg.eu. Students can click on the 'Study Progress Review' by clicking on the 'Progress' tab.

Steps

• Go to http://myresults.wittenborg.eu.
  
• Log in with your Wittenborg credentials (same as Wittenborg Online & timetable).
• Click on Progress and choose Only print contributing test results.
• Select Show on screen to view the results on screen or Download file to download your results.

Note: If results are missing on MyResults, please send an email to examresults@wittenborg.eu

As described in the General Assessment Policy, in Part 5 of the EEG, students will be given an opportunity to review their made exams and they can discuss the grading with the exam review organizer. Any questions or doubts about the marking criteria can be raised during this session and registered for further review or appeal that will be forwarded to the respective teacher. No extended opportunities are organised outside these sessions scheduled during the project week, under general circumstances.

Exam Reviews are organised per phase and students are advised to check the timetable for specific information such as the exact date, time and location. 

Kindly note the Exam Review Rules below.

Exam Review Instructions 

• All examination Hall rules apply to exam reviewers. 
• Students are NOT allowed to take partial or complete exam papers outside the room. 
• Making notes from any exams is NOT allowed. 
• Photocopying or taking pictures of exams is NOT allowed. 
• Sharing of exams among other students is NOT allowed.  
• Pens/erasers are NOT allowed when reviewing exams. 
• Students are NOT allowed to write, add or erase anything on their exam papers.  
• A student can only review ONE exam at a time. A student must return the first exam paper before being allowed to review another exam paper. 
• Students are NOT allowed to talk to each other or hold discussions during the exam review.  

 Some useful tips: 

• Verify marks per question. 
• Count/confirm the final mark. 
• For discrepancies raise your hand and exam organizer will attend to you. 
• After analysing the paper and an issue is found, fill in the exam review form completely with all the required information and write in readable English. Partially filled or difficult to read forms will not be handled. 
• If necessary to discuss any raised issues, a meeting with the teacher concerned can also be arranged within two weeks. Please indicate this in the form with your questions.  

 Note (!) Violation of the rules can lead to serious consequences as per the Examination rules stated in the EEG. Such cases will be referred to the Graduation & Examination board for the decision.  

All students should be given the opportunity to review their marked exam papers.
If a student does not agree with the grade and the feedback given by the faculty member for the online assignment submitted, the student must first contact and discuss it with the faculty member. A formal appeal can be made and sent to examresults@wittenborg.eu where there is further disagreement on the grade. The appeal email must contain the name of the module and name of the relevant examiner and the grounds for the appeal. It is obligatory for the appealing student to enclose all the email correspondences with the lecturer in which their initial appeal was declined. Once the complete formal appeal is received, it will be processed internally, and the student will be notified about the outcome.

As a standard quality control procedure, a moderation process is conducted by the exam committee prior to the results released to students for consistency in grading. And if inefficiencies of grading are found, corrective measures will be taken. This process is put in place to ensure that the students are not disadvantaged. 

Note: Students can only send appeal request within 1 week after receiving the results.

You need to login in the timetable, select your programme, then save timetable. Now, you can find your examination dates.

https://timetable.wittenborg.eu is the webpage that has all scheduled classes & exams for all programmes. You need to access it to find information on the scheduled class & exam location, date and time and lecturer details.

We would like to offer our students the opportunity to meet fellow students and staff in an informal way, even before arrival. This is why we suggest joining Wittenborg's Facebook group.

Login or create a Facebook account: www.facebook.com. Search 'Wittenborg Students+Staff+Alumni' on the Facebook website or app. Click 'Join group'. Make sure to provide your s-number, or you will not be allowed to join. You will also not be allowed to join if you use the s-number of a different student than yourself. 

After approval, students can receive the latest information on their personal accounts. If you have sent a request to 'Wittenborg Students+Staff+Alumni' on Facebook and have not received any feedback (approval) for long time (more than 1 week), you can send an email to frontdesk@wittenborg.eu. 

Unfortunately Wittenborg does not provide assistance with this procedure. Additionally, student housing is afforded only to students who are fully registered at Wittenborg.

Students who wish to bring along their family members can apply for a dependent visa at the IND (Immigratie en Naturalisatiedienst). More information about the conditions and requirements for this visa can be obtained via the IND website at Family | Immigration and Naturalisation Service (IND).

Timetable conflicts or clashes occur when students take modules scheduled in different phases or semesters. The timetabling department cannot make adjustments for individual circumstances. Adjustments are only considered for conflicts between modules within the same phase or semester. In a situation where you encounter a timetable conflict between modules/exams from different semesters, you are required to prioritize the lower phase or semester module first. For example, bachelor’s student should complete the Phase 1 module before moving on to the Phase 3 module. Similarly, master’s students should complete Semester 1 modules before proceeding to Semester 2 modules.

You should contact your process tutor or study advisor to discuss the possibilities and find a suitable resolution for any scheduling conflicts. They can provide guidance and help you navigate the possible options.

While certain, less-well known products may be difficult to find, the Netherlands does have international grocery stores in most cities, where you can find a variety of products from all over the world. Mainstream Dutch supermarkets like Albert Heijn, Boni, Hoojvliet, Jumbo or Coop often have "international" sections with foods from various cultures, while "Tokos" usually sell exclusively international products. 

Additionally, nearly every city has Turkish or Arab supermarkets, street markets and butchers like Özbaktat in Apeldoorn.

Yes, you can. But it is advised only to choose this option if you have specific plans to start the company you want to write the Business Plan for. This is because writing a Business Plan is the most challenging option and it requires a lot of reading and research with such an in-depth engagement in finance that it is only worthwhile to go the extra mile when you actually need that information for your future plan.

The deadlines are clearly stated in the EEG in tabulated form and on the online area, so that students can plan and meet the exact deadlines looking backwards from the expected block of graduation. However, if you feel you are not able to submit your final GA or any of the parts of the GA at the specific date, you need to discuss with your Academic Supervisor in advance.

As per the rules, the student should have completed 220 European Credits (ECs) to submit and defend the Graduation Assignment/Final Project (GA/FP). These ECs including the obtained grades are locked in order to allow him/her to proceed with the GA/FP submission. We do not expect any changes in these grades at the time of defence or afterwards. A student could even fail a module in a worst-case scenario attempting to upgrade his/her mark. We cannot work with any uncertainties/probabilities, though in the case of failure in a reattempt a previous pass grade will remain intact.

We are happy to facilitate such upgrade attempts, but they must be completed before the GA/FP final submission as per the rules. The student cannot proceed with a GA/FP defence in the case of any pending results. Therefore, it is the student’s choice and decision to proceed with the GA/FP defence without upgrades or wait for the upgrades before proceeding with the defence. Please note the extra tuition and fees it may cost if your graduation gets delayed.

You can check the similarity in detail of your submitted file by clicking on “Match Overview” at the right side of the file submitted to Turnitin.

Please also note that if the similarity is from your own submitted paper, it will not be an issue.

All students who have reached one of the two criteria below are advised to apply for an Academic Supervisor.

• Bachelor (BBA) students who have reached the 180EC 
• Master (MBA/MSc) students who received an approval on their research topic

You can find the Academic Supervisor Request from and additional information from the links below:

• Bachelor (BBA) students Course: Graduation Assignment (Bachelor) |GA32_FP_All| (wittenborg-online.com) 
• Master (MBA/MSc) students Course: Graduation Assignment (Master) |GA43_FP_All| (wittenborg-online.com)

There are two graduation ceremonies per year, i.e. Winter Graduation Ceremony (February) & Summer Graduation Ceremony (July).

Students who graduated in blocks 1, 2 & 3 will be invited to the winter graduation and students who graduated in blocks 5, 6 & 7 will be invited to the summer graduation.

Note:

Students can invite their family members to come to the graduation ceremony. A graduation ceremony signifies a close to your study journey at Wittenborg. It is a day full of joy, the perfect opportunity to see your fellow graduates one more time and celebrate your graduation together.

There is no specific limit, but you can always contact your Academic Supervisor if it is required. However, according to the EEG Part 8, "Supervisors are allocated a total of 14 hours per student, which includes marking. Supervisors can expect regular, punctual attendance at Academic Supervisorial meetings. Try to avoid 'dropping in' to supervisors’ offices and quickly asking for advice since the supervisor may need time to reflect on your questions.

Students must come fully prepared to Academic Supervisorial meetings, which means that you have read around the subject area, and/or have drafts of material that need to be consulted." It is advisable to send the materials for discussion to the supervisors at least one or two working days before the meeting (depending on the working routine of the supervisors).

Ideally: One block for the topic, one block for the research proposal and two blocks for the Graduation Assignment.

The timeline is available in the EEG, Part 8.

Please inform the Helpdesk and include the link to the wrong submission area. We will delete the wrong paper for you and you can then upload it to the correct area.

Please note that you should inform us before the deadline. It will not be possible once the deadline to the specific submission area has passed.

All bachelor's students are now added to a common GA area, where we have provided links to each specialisation GA course area. Course: Graduation Assignment (Bachelor) |GA32_FP_All| (wittenborg-online.com)

All master's students are now added to a common GA area, where we have provided links to each specialisation GA course area. Course: Graduation Assignment (Master) |GA43_FP_All| (wittenborg-online.com)

Once you want to access your GA area, you can simply click on it in the table. If you are no more enrolled there, it will ask for an enrolment key and you can find the enrolment keys in Process Tutor areas. It has not changed.

No, but do realise that these are the only two opportunities that students get to have in-depth feedback on the content of their work. Missing out on this feedback seriously reduces the chance of a pass. Do keep in mind that you can only ask for a ‘free’ block after a fail on the Graduation Assignment when these upload opportunities are used.

A 30-second video which gives an overview of the topic/content of your Graduation Assignment, and must be added to the presentation slides.

You can find the updated information here.

The deadline is Monday of Week 4 at 16:00 CET in each teaching block. If you miss the deadline you will need to submit your Graduation Assignment/Final Project in the upcoming teaching block submission area.

When: For bachelor's students, it depends on your European Credits. For master's students, it depends if your research proposal topic has been passed.

How: For bachelor's students, fill out the request form.  For master's students, contact your preferred supervisor and ask whether he/she would like to become your supervisor before filling out the request form.

Normally, diplomas and transcripts are ready for collection within 3 months after the graduation date. However, you can check with the registrar in case you need the documents earlier by sending an email to: registrar@wittenborg.eu.

Please be informed that the deadline to upload Chapter 1-3 is Monday, Week 1 of the previous block (If you are planning to graduate in Block 6, the deadline will be Monday, Week 1 of Block 5). Students can find all the information on deadlines in Part 8 of the EEG.

Please be informed that the deadline to upload Chapter 1-4 is Monday, Week 7 of the previous block. For master’s students this deadline is Monday, Week 5 of the previous block. Students can find all the information on deadlines in Part 8 of the EEG.

Please see the flow chart below which will give you a complete understanding of the timings and process.

Bachelor's students: upload your Research Proposal to the respective pathway of GA32 in the module online area. E.g. GA32_RP_IBA Research Proposal |GA32_RP_IBA|.

Master's students: upload your Research Proposal Topic in Semester 1 and Research Proposal in Semester 2 in the GA41 Research Methods assessment area.

Chapter 1-3, Chapter 1-4 and final version Graduation Assignment/Final Project: on the Graduation Assignment online area in the block you plan to graduate (check out the deadlines in the submission areas).

Students can find it challenging to find a printing shop in their city due to many of them having closed their businesses recently. In case of being unable to find a printing shop the students may also opt for printing and binding the GAs from online printing websites e.g. https://www.printenbind.nl/. For any further information (e.g. cost, duration, delivery, data/research confidentiality, etc.), please contact the company directly. 

Note: Using the above website is your own responsibility and Wittenborg University of Applied Sciences does not take any responsibility nor has any affiliation with it whatsoever. 

Yes, you may use any equipment or request for special arrangements. However, please arrange this either through your Academic Supervisor or Process Tutor or the Education Department at least one week in advance of the time of the Oral Defence.

Students are required to print and submit 2 properly bound hardcopies of their GA/FP to Wittenborg's Front Desk. Please check the EEG Part 8 'GRADUATION ASSIGNMENT & FINAL PROJECT HANDBOOK’ and the Module Online Area for instructions on printing and submission requirements.

Students must submit two properly bound (NO SPIRAL BINDING) copies of their GA/FP to the Front Desk at Brinklaan 268 building. You will receive email giving instructions on when and how to send the hard copies after you receive the Oral Defence Schedule on Tuesday of the last block. 

The Turnitin Upload area for GA Final Version of a block closes at 4 p.m. CET (16:00 Dutch Time) on the Monday of Week 4 of a block. Once it has closed, it will become hidden to students and the upload area in the next block will open. If you miss the deadline you will need to submit in the next block's submission area.

Please see below the flowchart for the procedure of GAs/Final Projects.

Source: www.wittenborg-online.com

There are two graduation ceremonies per year. One in February and the other is held in July. Students who graduate in blocks 1, 2 & 3 will be invited to the winter graduation (in February). Students who graduate in blocks 5, 6 & 7 will be invited to the summer graduation (in July).

Note:

Students can invite their family members to come to the graduation ceremony. A graduation ceremony signifies a close to your study journey at Wittenborg. It is a day full of joy, and the perfect opportunity to see your fellow graduates one more time and celebrate your graduation together.

From the academic year 2022-2023, you have to submit the clearance form before submitting your final GA/FP. Please follow the instructions given in the online area of when and how to submit the form. 

Please check this link GA/FP Clearance Form (office.com). Note that the clearance form gives an indication of the below eligibilities: 

• A student has completed all the required exams except the GA/FP and has achieved 220 European Credits for Bachelors, and 65 European Credits for Masters.
• All liabilities like library books and any other borrowed materials are returned by the student. 
• There are no financial dues to Wittenborg University of Applied Sciences by the student. 

Please refer to the EEG Part 8 for more information.

In order to graduate, students have to complete all European Credit (EC) modules. Once all ECs are achieved and you have passed the GA Oral Defence, you will be invited to the graduation ceremony by the Events Coordinator, via email.

In the email, you will find all information and instructions pertaining to the ceremony. Please follow all instructions given in the email. Among others, you will be required to:

1) Provide information on your guest list (the number of guests who will be attending the ceremony)

2) Complete the graduation questionnaire

3) Submit a photograph of yourself. This photograph will be shown on the screen during the ceremony.

This statement of contribution is for a group assignment which is part of the assessment requirements of any module that has a group assignment. 

If you have received a letter from the CAK (CAK - Centraal Administratiekantoor, is the government organisation that administers Dutch health insurance) that say that you are ‘not insured’, it means that you do not have health insurance with a Dutch health insurer. 

Dutch basic/public health insurance is compulsory for people who work in the Netherlands. This health insurance is different from the International Insurance that international students have. 

If you have a part-time job or if you are doing an internship for which you are paid at least as much as the Dutch minimum wage (click here for more information on the minimum wage), you are required to take out a Dutch basic/public health insurance. Even if you have not received a letter from CAK, you are strongly advised to take out the health insurance or risk getting a fine of hundreds of euros. If you do receive the letter from CAK, please take action within the 3 months or any given period indicated in the letter. 

However, if you work on a self-employed basis or if you have received the letter from CAK incorrectly (because you don't have a part-time job or paid internship), or if you are in doubt whether you really need to arrange for a Dutch basic/public health insurance for yourself, you can contact SVB and start the Wlz assessment (also called the SVB investigation). You can do so by following the instructions below: Keep in mind that it might take 6-8 weeks before you receive the outcome of the Wlz assessment. Therefore, take action immediately after receiving the letter from the CAK.

1) Contact the Sociale Verzekeringsbank (SVB) to request (free of charge) an investigation of your insurance position under the Wlz scheme. For this request, you can either do (A) or (B):

(A) Send by post: Complete the pdf document attached below Assessment of Wlz Insurance Position form (pdf) and send it together with all necessary documentary evidence to: SVB, Postbus 18607, 3501 CR Utrecht.

OR

(B) Do it online. Click on this link Requesting an assessment of your Wlz insurance position online, and login using your DigiD. You can then submit your application quickly and easily.

2) Make a copy of the completed and signed 'Assessment of Wlz insurance position' form and send it immediately to the CAK as this proves that you have taken the necessary action. 

3) If the SVB decision is that you are not to be insured (that means you don’t have to take the Dutch Health Insurance), send a copy of the decision from SVB to the CAK. Use this Contact Form and choose the option ‘regeling onverzekerden’. CAK will then close your file and you can continue with your international health insurance (AON ICS).

4) If the outcome of the Wlz assessment states that you are to be insured with a Dutch public health insurance, do so immediately within the time frame given by the CAK. 

If you have mental health problems you can get support by finding a GP/ family doctor. They can provide treatment or refer you to other mental health professionals, depending on the nature of your problems and their complexity. Please check AON Full Degree Students Insurance for insurance coverage information.

On the other hand, there are some other institutions which offer free mental health services and support through chats and phone calls.

113 Suicide Prevention: It is the national Dutch suicide prevention centre financed mainly by the Dutch Ministry of Health, Welfare and Sport. Phone numbers are 113 and 0800 – 0113. The organization employs psychologists and psychiatrists and a large group of fully trained volunteers who provide round-the-clock confidential support through chats and phone calls, also in English.

The Listen Line: The organization has a call centre 24 hours a day, all year round. The telephone support service has existed for more than 60 years and the number is 088 0767 000. Also the chat service is available through their website every day of the week from 10:00 to 22:00. The assistance is non-binding and anonymous.

MIND: The MIND Korrelatie is a national organization which provides anonymous and professional psychological assistance. The organization has a call centre (0900-1450), chat service on their website and e-mail support. They also offer WhatsApp support by chatting with a counsellor through 0613863803. Please check their website for the service hours of each service.

Yes. Each Wittenborg Student Housing comes with a heating system installed. The temperature is set to 21 degrees celsius and this temperature must always be maintained. Please avoid unnecessary use of energy and gas as it may cause additional expenses for the university. 

Note

Help us in creating a more sustainable environment by avoiding unnecessary usage of energy and gas.

A ticketing system is used at Helpdesk and you can easily create a ticket for different types of issues that may incur. A direct link to the Helpdesk is available on your dashboard on Wittenborg-Online, alternatively you can click here.

You can move out of the Wittenborg student housing before the end of the package period, presuming that prior notice was given for the check-out, however there will be no refund for early check-out. 

Please refer to the student housing Rules and Regulations for further details or contact studenthousing@wittenborg.eu and frontdesk@wittenborg.eu.

If you successfully attend and pass a project week, you should see the grade in Osiris as 1. Similarly if you pass 2 project weeks, you will see a grade of 2. If you attended 3 project weeks and you do not see it graded as 3 then that means that you failed your third project week. 

You should also refer to the comments given by the Project Week supervisor in your report submitted in the TurnitIn area as they give you a clarity if you have been passed or failed. 

Please note that you are not given a grade but rather a count of how many project weeks you have passed.

For the time being only the examiners can see the AI similarity percentage via Turnitin, which we think Turnitin may  make available to students in the future; yet it is their decision.

Students are eligible to take the MEEs if they:

o  started their programmes at Wittenborg in block 1 or block 2 for the academic year 2022-2023 and

o Bachelor students who started their programmes earlier than September 2022 may also opt to take this exam if they have completed at least 80% of the modules in Phase 1.

o Master students who wish to take this exam must have completed and passed all their modules except for GA/FP.

Assignments with AI similarity of up to 3% will be checked by examiners to investigate if there is any attempt of Academic Misconduct. If none is found, the assignments will be assessed as per the standard procedure. In cases where examiners/moderators have doubts on the originality of the work, they may request students to:

• Write a paragraph of text on the same module in front of the teacher;
• Conduct a question and answer session;

Take note that WUAS is not discouraging the use of AI tools (such as ChatGPT) for learning purposes. Nonetheless, misuse of such tools will be considered Academic Misconduct.

Please follow the instruction about how to upload videos and submit them on Moodle:
- Record your Video following the information provided in the exam file. 
- Save the video to your OneDrive or MS Streams.

-Share the video to public

Click on the share button on the top of the right side and choose share option: 

Choose the gear icon next to copy link

And choose the first option:

-After that copy the link of your video and paste it in a word file. 
-Put a title page (Your Names and S-numbers, Teacher's name, Module, Year & Block)
- Attach group contribution statement.  
- Upload the word file to the submission area.
- Double check if the link is working to view the video. 
- Visit My FAQs for more instructions. 

The 10-digit V-number is indicated at the bottom of the residence permit. This number is after the letters VNR. Your V-number is also indicated on correspondence that you receive from the IND. You will only receive this number after your application has been approved by the visa department and is received by the IND.

The V-number is your unique IND registration number.

Note: You can find your V-number on the back of your residence card and on correspondence you may have received once your visa application has been approved by the IND.

Source: https://ind.nl/en/Forms/

Wittenborg works with AON, one of the largest insurance companies in the world, to ensure our students get a quality insurance service. Wittenborg students are covered by the most comprehensive package of AON Full Degree Insurance

Examples of AON Full Degree Students Insurance coverage are:  

• Emergency repatriation (e.g. in the event of unexpectedly having to return to your home country)
• Private liability (e.g. a bike accident damaging a car in the process)
• Home contents and personal property, including baggage (e.g. theft from your room, loss of suitcase during a trip)
• Accidents (e.g. disability through an accident)
• Legal aid (e.g. conflict with a landlord) 

Below you can find more detailed documents about your insurance:

·         Product information
·         Policy term and conditions
·         Summary of insured amounts
·          (Claims)

International students have to pay for their medical bills before they can approach the insurance company for reimbursements. This means that for all medical appointments, students have to pay for it first, then, they can submit request for reimbursements (or claims) at the insurance company's website. Make sure you have the receipt for the payment of your medical bills. You may need to upload this receipt as proof of payment.

For AON insurance, paid bills can be reimbursed at the website: https://www.aonstudentinsurance.com/students/en/claims/.

If you are registered in the Netherlands, it is compulsory for you to take out Dutch health insurance. You should still keep your insurance even if you are temporarily abroad. Healthcare insurance from your home country is not sufficient.

Psychotherapy and psychological treatment are covered up to €3000 per year. To access this coverage, you need a referral from a doctor and prior approval from Aon.

If you require additional treatments beyond the initial coverage, you must request permission from Aon with a progress report or treatment plan from your therapist. Aon's medical advisor will review the report to determine the necessity of further treatment. Aon will then inform you about the coverage for any extra sessions. Pre-existing conditions are also covered provided that the student is fit to study.

You can find more information on how to take out the Dutch public health insurance from here: https://www.studyinholland.nl/plan-your-stay/insurance.

After you have taken the Dutch basic/public health insurance, you must inform Wittenborg's Registrar Department (registrar@wittenborg.eu) about your new insurance by completing this online form 'Apply/Update Insurance Form'.

If you have a low income, you can apply for Dutch healthcare allowance (or benefits) called zorgtoeslag after buying your insurance. Click on the links below to find out more about this benefit.

Healthcare Allowance

Dutch Healthcare Benefit

If your current AON insurance has been arranged by Wittenborg and you have now arranged or wish to arrange insurance by yourself, we can cancel the AON insurance for you upon your request. This request will only be taken into consideration if you can provide proof that your new insurance has already started. Please fill in this online form 'Apply/Update Insurance Form', so that our Registrar Department can cancel your current AON insurance. The results of this form are processed every Wednesday and refunds are made within 8 weeks. You will receive a confirmation of the cancellation of your insurance by email. You can fill in the Refund Request Form.

The EEG Part 7 Work Placement Handbook, page 3, mentions “The duration of the WP is minimum of 3 months full-time”. In EEG Part 7a Work Placement Handbook “In-Company Training takes at least 4 months full-time.”

There are no exceptions offered by Wittenborg for the work placement. All regular students must fulfil the conditions of this module. All regular students will have to go through the assessment of this module (Weekly and Monthly Journals, Work Evaluation Report and Work Evaluation Report Oral Defence).

The Graduation and Examination Board recognises that students can ask at the entry of the programme to be deemed as having done the work placement module. This will only be considered if the following has been fulfilled:

1. The student has done a prior WP which had at least the same duration of a normal Wittenborg WP and was done not more than two years prior to the date of admission to the respective programme.

2. This prior WP has not been credited before, by another education institute.

3. The student is able to provide the WP Coordinator with:

• a. A proper and detailed job description
• b. A recommendation letter from the company

4. The WP Coordinator will contact the company with regards to the recommendation letter.

5. If all conditions have been met, the WP Coordinator will formally recommend to the Graduation and Examination Board of the student’s request of compensating the WP duration period.  

6. If approved, the student will need to write the Work Evaluation Report (WER) and defend it.

7. The final approval is given by the Graduation and Examination Board.

To start this process, you need to fill in this FORM. the link for the form is: https://forms.office.com/Pages/ResponsePage.aspx?id=yh8AaY_RGU2WLpSbUdTbiWxJ6X7XPuBJrlEkDjQgDONUNkgxVzBUVUdNSDk0SDNPQUVGMzlQT1hGQyQlQCN0PWcu

No. Only one internship counts towards your studies.

While the university guidelines do not allow you to go back to your home country to do an internship, an individual mitigating circumstance request could be considered, though it is not encouraged.

Wittenborg has rolling internship positions available for its students. You must check WittenborgConnect and Wittenborg student and staff facebook group to check for any open internship positions.

No, you don’t need to study, but you can plan school activities during the internship, which needs to be communicated clearly with the university and company of your ongoing internship.

Note:

It is advised to inform your process tutor in such cases, at all times.

No, but you are advised to discuss your study plan with your Process Tutor. Take note that delaying your internship means delaying your graduation, which could mean that you may need to pay extra tuition fees. The internship is a compulsory module and if it is not completed, you will not be allowed to complete your final thesis.

Yes. Your internship will officially and legally start only if you have completed the application procedure and it has been agreed and signed by the university.

For a Bachelor's student, to be eligible for Internship/Work Placement (WP), he/she must satisfy the following requirements:

1. Have passed PDP1 (Personal Development Programme) in Phase (Year) 1 and PDP2 (in Phase (Year) 2.

3. Have obtained a minimum of 160 EC (European Credits) or completed Phases (Year) 1 and 2 of the Bachelor's Programme in full OR

4. Have obtained 80 EC for EBA (Entrepreneurial Business Administration) double-degree programme.

Note:

• You are not allowed to start your internship without the signed Nuffic agreement. Any work hours prior to the signed Nuffic agreement will not count for the hours necessary to fulfil this work placement module.
• For an internship in the Netherlands, Dutch law requires applicants to be either a European Citizen OR to be currently enrolled in an educational institution as a student. It should be noted that after graduation, you will in general no longer be able to take an internship in the Netherlands. Your Work Placement ending date must be within the period of your registration at Wittenborg. Please make sure you have an up-to-date Registration Letter which covers your Work Placement duration.
• More importantly, working without a signed Nuffic agreement or a work permit is considered illegal in the Netherlands. Wittenborg will not be responsible for any legal issues arising in this case.

Yes, it is possible to do a part-time internship, as long as you have fulfilled the academic requirements written in EEG Part 7. The duration of the Work Placement is a minimum of 3 months full-time, therefore, the part-time Work Placement should have equivalent working hours. 

All information regarding Internship/Work Placement is in the EEG part 7. It clearly details all the necessary steps involved from before the internship starts until the completion of the internship. All requirements must be fulfilled before you can start the internship. If after reading the EEG you still have any doubts, you can contact your Process Tutor or the External Relations & WP team at externalrelations@wittenborg.eu. 

Yes, you can apply for internship or work during summer holidays. However, please notice that the administrative process might be slower than usual during the holiday period.

Internships are only possible and allowed while you are still registered at the university. You can do your internship only during your study and not after the completion of your studies.

Your internship will officially and legally begin only if you have completed the application procedure which should be agreed and signed by the university.

Note:

As a first step, begin by contacting your process tutor to discuss about the internship opportunities that you may come across.

You can login with your username and password provided by the Administration Office. You will then be asked to edit your profile, which happens only one time. After you have logged in for the first time, the Webmaster will add your account under 'Students'. Students will be placed in their relevant classes.

Sign-in in Office 365 System

With your student number and password login combination, you can login to the 365 Office Exchange Email and Exchange System.

Assignments online

Intranet is used more and more by Wittenborg to allow students to upload their assignments. The intranet enables students and their teachers to keep an accurate record of progress and to communicate with each other about students’ studies.

Wittenborg offers students an introduction day to make sure students have all the information and documents they need to start their education at the university.

Introduction Week consists of three parts.

Wednesday: For International Students

International students will receive all information and documentation regarding registration in the Netherlands. The Wittenborg Front Desk will also provide information about living in the city, and all legal registration information. On this day, there is an ICT session for all new students to learn how to use Online area and know about their specialisation and modules. This is a very important session and students should not miss it.

Thursday: General Introduction Day

The general introduction is mandatory for all students of Wittenborg. Front Desk will collect the names of all students for attendance. They will also explain what can be expected on the day. On the introduction day there will also be a lunch arranged with pictures.

Introduction day will end around 14:00.

Friday morning: For All Students

Students will have two sessions: academic English and Harvard referencing. The English writing diagnostic test will also take place on Friday of the introduction week. 

If students have missed parts of the introduction day, catch-up may be done in Project Week.

This MEE is COMPULSORY for all students who started the programme in September 2022, depending on their eligibility. For students who started before September 2022, it is optional for them to take this exam.

Basic Requirements For bachelor’s students:

· There is a total of 3 compulsory MEEs: Phase 1 MEE, Phase 2 MEE and Phase 3 MEE.

· Students are NOT ALLOWED to start any Phase 3 modules unless they have at least completed the Phase 1 MEE.

· Students are NOT ALLOWED to submit their Graduation Assignment/Final project (GA/FP) unless they have completed both the Phase 1 MEE and Phase 2 MEE.

For master’s students:

· There is only 1 compulsory Master MEE to be taken at the end of Semester 2.

· Students are NOT ALLOWED to submit their GA/FP before completing the Master MEE

Students can receive an exemption from the obligation to study upon application for a leave of absence for one lesson block, or a maximum of two consecutive lesson blocks. A leave of absence request must be submitted at least before the start of the Project Week (W3) prior to the lesson block for which the leave of absence is taken. For example, if the student wants to take a leave of absence in Block Oct, he/she has to send the request before Week 3 of Block Sep. Please contact the Registrar Office at registrar@wittenborg.eu. 

As part of the application for a leave of absence, student will be required to demonstrate the grounds for the request. Student will not lose his/her place to study at WUAS during the leave of absence period and may subsequently continue the study at the end of the leave period.

During the leave of absence, the student remains a registered student at WUAS, and the study visa (if applicable), remains valid during this period. Additionally, as the registration is continuous, the student remains eligible for any DUO study finance/loan during the leave of absence period. For this reason, there is neither a freeze of payment obligations nor refund of the tuition fees.

In case the period exceeds two lesson blocks, Wittenborg will initiate the deregistration process. If student requires a study visa to study in the Netherlands, this means that the study visa will become invalid and the student no longer has the right to stay in the Netherlands based on study at WUAS. If the student wants to restart his/her study, the student has to inform the Registrar Office and he/she will be informed of the formal procedure that needs to be taken.

For more information on leave of absence, please refer to the EEG Part 12c.

 We have 80% of books online now in our database (Perlego & Ebsco). Student's may only borrow physical books if the e-copy is not available in the database. 

Note:

The Online Library Resources can be accessed by clicking the following link: https://www.wittenborg-online.com/course/view.php?id=18

Please find some useful hyperlinks below:

Study information

• Timetable
  
• Office365  
• Exam Results 

For study-related questions please contact your Process Tutor through the online area.

Process Tutor Areas

Websites

• The Wittenborg Website: www.wittenborg.eu
• By the way - your are here! - Wittenborg Online: www.wittenborg-online.com

 Source: Wittenborg Online: www.wittenborg-online.com

Step1: Upon arriving in the Netherlands, you are required to register yourself at the Municipality you live in. Then, you receive the BSN, which is a pre-requisite to open the bank account.    

Step2: You open a bank account in the Netherlands.  

Step3: You provide the Finance Department or Registry Office (registrar@wittenborg.eu) your bank account number and the name in which the account was opened, on or before the 20th of the month. 

Living expenses will be paid on the 1st of each month upon receiving the bank details on time in the previous month. Delayed information will lead to a delay of commencement of payment by one month. 

The initial lump sum payment of living expenses will be paid in 12 equal monthly installments. It is possible to receive up to a maximum of 3 months of living expenses in the first installment upon your request based on the start date of your degree program. 

Wittenborg is continuously looking for possibilities to support students with finding suitable accommodation in Amsterdam. However, the responsibility for finding a room in Amsterdam ultimately lies with the student. Finding a place to live in Amsterdam can be quite a challenge; therefore, we recommend you to look for your new home as early as possible. It is also possible to opt for Student Housing in Apeldoorn. The distance between the Amsterdam campus and Apeldoorn is around 1.5 hours by train and costs around 17 euro one way (www.ns.nl). 

We recommend students to few companies/organizations who can help students in their accommodation. You can find detailed information via Wittenborg main website here. Amsterdam Student Housing (wittenborg.eu)

Source: www.wittenborg.eu

Yes, the Netherlands is one of the safest countries to live in. You have to take certain precautions, i.e. do not leave your phone, suitcase, or wallet unattended. The city of Apeldoorn in general is a very safe place to live. 

Please note that we have multi-factor authentication for your Wittenborg office365 account. You have to login via text on your phone or Authenticator app. If you are still facing issues, you need to inform ict@wittenborg.eu or Helpdesk.

Source: A Password is not enough...we are starting to implement multi-factor authentication (sharepoint.com)

Please go to the city hall of the municipal area in which you found or lost the item, or refer to www.verlorenofgevonden.nl or www.ilost.co. You cannot go to the police for lost and found items. If you have lost one of your belongings, it is not possible to file a report.

Please click this link for more information: https://www.politie.nl/en/themes/lost-and-found.html

Source: Politie.nl

The maximum duration of stay in the new Wittenborg housing accommodation is six months.

https://www.wittenborg.eu/accomodation-contract-and-regulations.htm

Yes, we have created Project week registrations for each block in the course area. Once you have enrolled yourself in the Project week course area, you would be able to see the Registration link. The deadline is Monday of Lesson Week 1 at 16:00. If you missed the deadline to register yourself, you will not be allowed to participate in the Project week for that block.

Please note that enrollment and registration for project weeks are not the same. You can only do the registration after enrolling in to the course area.

If a meeting has been created with any field (Subject, title, or message body) empty, then the recipient will receive the automated error message in reply that their "response was not delivered" after responding to the meeting invitation. However, this may not affect their response and their response may still be recorded. Also, if they have accepted the meeting using their phones, this issue might occur.

In such cases, it is always recommended to confirm with the recipient after, if they have received your response.

You can click on the 3 (…) dots appearing on your screen, You should then see an option with "Show Background Effects". Once you click this option, you’ll see a list appear on the right-hand side of the screen. You can select the image set to be as your background. 

The Wittenborg logo image is attached here, you can save it and select it as background image of your meetings.

 Source: Microsoft Support Service

Deadlines for submission of assignments must not be missed. No extension of deadlines are permitted outside the exam weeks. If due to exceptional circumstances, you are unable to meet the deadline, which prevents you from graduating on time, you may request an extension via Mitigating Circumstances request form
(Retake of Remaining Module/Mitigating Circumstances Form (office.com)).Supporting evidence will normally be required when applications for extensions are made, such as a medical certificate, doctor’s letter, death certificate, etc. The Exam Board is the only body that can authorise extensions. 

Mitigating Circumstances (during standard exam weeks):

- This form should be submitted at least 3 working days before the exam/deadline.
- This form is not applicable for Project Week/Graduation Assignment/Final Project/Work Placement Report deadline extensions.

Students arriving more than 10 minutes late for the start of a lesson could be barred from entering the
lesson and possibly marked as absent.

Lesson attendance requirement is 75% (The 25% is for mitigating circumstances that arise within the block)
Examination registration but no attendance will result in an exam mark = ‘0’
Exam mark below 4 = compulsory re-attendance of module (retake with attendance)
Exam mark 4 and above gives right to retake the exam without attendance (retake without
attendance)

Please refer to Part Part 5 of the Education & Examination Guide

Each module that you take has an online area on the Moodle where the lecturers share the presentations, assignments and all other related contents. In order to have access to this module online area, you need to enrol or register yourself. To enrol in each module, you need the enrolment key. Take note that each module has its own unique enrolment key. Please refer to the attached PDF document on how to find the enrolment keys of the various modules and how to enrol/register in the respective modules.

Take note of the following:

1) Please do not enrol in a module that you are not planning to attend. If you have accidentally enrolled yourself in the wrong module, you can unenroll by clicking the 'gear' button at the top right hand corner of the page and click 'unenroll me'. Or find the 'Administration' section on the right side of the page and click 'unenrol' me. 

2) You will be unenrolled if you are not active within the module area for a period of 3 weeks.

3) Languages, Project Weeks and PDPs modules, can be found under University Wide Modules instead of the specific Programme Modules.

4) Foundation and Pre-Master courses can be found under Preparation Modules.

In order to know the modules you have in each block, please check your study programme curriculum.

Note:

Please refer to Part 3 of the EEG for the exact details of your modules.

Please do not enrol for a module that you are not planning to attend. This might affect your study progress. Please only enrol for modules that you are definitely planning to attend. 

Note:

Students get unenrolled if they are not active in the course area for 21 consecutive days.

We encourage all students to enrol for block-specific modules only, as class attendance is directly linked to enrolled modules and will be marked accordingly.

You can find your study programme curriculum in Part 3 of the EEG. Please check your programme EEG on the Moodle area.

The EEG provides students with all relevant information programme curriculum. For year planning, timetabling, tutoring, assignment submission requirements, the use of Turnitin and information about the online learning resources, use Moodle (Blackboard at the University of Brighton if applicable).

You can find your specialisation modules and curriculum in the EEG – Part 3 Education and Examination Guides. In addition, you can also find additional information about examination type and ECs for each module in the EEG. You can find all module guides in the Module Guides for All Programmes online area.

In case of a situation where you wish to unenrol from a module you will need to visit the 'My Courses' section on wittenborg-online. Click the module that you wish to unenrol from. You will now be able to view an option 'Unenrol me from' under the Course administration section. Click on this and you will be able to enrol that particular module. 

You should login to Timetable. once you logged in, please follow the steps mentioned in the attached guide

Note: 

The buttons Modules & Programmes of Study can be found at the top of the screen (mobiles), or in the box List Types (computer).

You can find your study programme curriculum in Part 3 of EEG. Please check your programme EEG on Moodle area.

Money exchange companies can be easily found in Apeldoorn city or in other cities in the Netherlands. A quick search on  'Google' will definitely be helpful. You may visit some companies like Goudwisselkantoor , GWK etc.

Source: Currency Exchange , GWK

Moodle is a Virtual Learning Environment where you can find all the information on your modules, assignments, exam results and all other information in their latest versions. It’s a great communication tool to be in touch with the greater university community. You can use Moodle from any device as long as you have access to the Internet.

Note:

There is an app available both on App Store and Google Play that you can download for free.

From Thursday 19 March 2020 at 6 p.m., the access conditions for people who want to travel to the Netherlands have been tightened. This means that persons who do not fall under the exception categories will not enter the Netherlands and they will be refused entry. In principle, this measure applies for a period of 30 days. This measure does not apply to: 

• holders of an MVV or Dutch residence permit, regardless of the purpose of residence; 
• third-country nationals in possession of a residence permit from a Schengen or EU member state; 
• holders of a residence permit as long-term resident. 

You are exempted from the requirement of an MVV visa along with the citizens of the following countries: Australia, New Zealand, Canada, Japan, Monaco, Vatican City, or South Korea. This means that you can enter the Netherlands with just your passport.

However, you are still required to have a study residence permit to study in the Netherlands. Once you arrive in the Netherlands, you will be informed on when you can collect your study residence permit from the IND desk.

Please note that as a general rule, your passport should have at least six months of validity when travelling internationally.

If you want to stay in the Netherlands for longer than 90 days, you may need a residence permit (Dutch ID card for non Dutch residence). But before you can travel to the Netherlands, you will have to apply for a long-stay visa. This visa is called an authorisation for temporary stay (or the MVV).

The MVV is a special entrance visa. Your nationality defines whether you have to apply for an MVV or not. For some nationalities and in some situations, an exemption applies and you do not need an MVV.

If you want to apply for an MVV, you need a purpose of stay in the Netherlands. This could be stay with a family member, study or work. Each purpose of stay has specific requirements you have to meet. There are also a number of general conditions that apply to everyone, regardless of the purpose of the stay.

Usually it is the sponsor in the Netherlands who applies for the MVV. The sponsor is the person you are going to stay with in the Netherlands (example spouse) or the organisation that arranges your stay (e.g. a university or employer). The sponsor applies for the MVV at the Immigration and Naturalisation Service (IND) which is basically the Dutch Immigration Authorities.

For non-EU students, your MVV and residence permit will be applied by the university on your behalf. Once it is approved, you will receive a letter from the university informing you to make an appointment at the Dutch embassy in your country to have your passport stamped with the MVV visa sticker. Once the visa is stamped in your passport, you can travel to the Netherlands. Once you arrive in the Netherlands, the IND will inform the university when your residence permit can be collected. This residence permit is a study residence permit with an expiry date.

For more information on the MVV and the conditions that apply, please visit the IND website at https://ind.nl/en/Pages/mvv.aspx.

The MVV is a special entrance visa which is needed by a non EU/EEA resident to enter the Netherlands. It is valid for 90 days and will only be issued in combination with a residence permit.

Once your application for an MVV and residence permit is approved, the IND (Dutch Immigration Authority) will inform the Dutch embassy or consulate in your home country. You will then have to arrange an appointment with the Dutch embassy or consulate general to have your passport stamped with the MVV visa and also to provide your biometric information (fingerprints, passport photo and signature) in order for the IND to make your residence permit.

The 90 days cap is to allow time for you to make an appointment at the Dutch embassy (which normally can take more than 2 weeks) and prepare for your departure to the Netherlands. You have to travel to the Netherlands within the 90 days. Once you arrive in the Netherlands, you will have to wait for an additional 2 weeks before your residence permit can be collected. It is important that you ensure your MVV has not expired before you receive your residence permit.

Take note that you cannot request for an extension of the 90 days. If your MVV visa has expired (the 90 days is over), your sponsor will have to submit for a new application and you will have to pay for this new application.

COVID-19 situation: In view of the COVID-19 situation, new rules have been set by the IND. You can check for additional information from the IND website at https://ind.nl/en/Pages/Coronavirus.aspx

Upon completion of the introduction session, please try to register via WittenborgConnect first, which includes current students and alumni as its members. Wittenborg Connect allows you to both re-connect with old classmates as well as utilising the trusted Wittenborg University of Applied Sciences environment for expanding your professional network.

You may visit WittenborgConnect regularly by clicking on the link https://wittenborgconnect.com/, and check for updates on job placements and/or internships.

You must inform the municipality of your change of address anywhere between 4 weeks prior to moving and 5 days after moving. The moving date that you provide will be treated as the day on which your address changed. If you inform the municipality more than 5 days after moving, the date on which you inform the municipality will be treated as the moving date. Municipalities can impose a fine of up to €325 if you do not inform them in time of important changes to your personal information.

The following link is the page on the city hall website, which guides you how to change your address online. This link is only for students living in Apeldoorn city.

To stay informed at Wittenborg, students will be kept up to date of all news, events and study information through Wittenborg’s own online information system. All news posts will be automatically e-mailed to all students and staff who have registered their profiles on the Intranet!

In any modern learning environment, online information plays an important role. At Wittenborg, students can access course information, modules, web mail, their account information and many other utilities, through the intranet. www.wittenborg-online.com

Logging in www.wittenborg-online.com

Login is done by using your assigned user name (studentnumber@student.wittenborg.eu) and password. See Part 4 of the EEG for more technical information. Wittenborg's Intranet can be accessed from school and from home, or from anywhere in the world where there is internet connection. All you have to do is to log in using your Wittenborg credentials.

It is a document legitimising your internship. It must be signed by you, your company and the university. You are not allowed to start your internship without the signed Nuffic agreement. Any hours worked prior to the signed Nuffic agreement will not count towards the hours necessary to fulfil this work placement module. Working without a Nuffic agreement is considered illegal in the Netherlands and Wittenborg will not be responsible for any legal issues arising in this case.

When you receive an outlook invitation you might receive the following message:

  “A custom mail flow rule created by an admin at wittenborg.eu has blocked your message.”

Any time you receive an invitation in Microsoft Outlook or 365 and accept it, the invitation will be visible from then on in your calendar. Therefore, even if you close the window that pops up while you have accepted the invitation, you can always go to your Outlook calendar and join the communication channel again.

Note:

If the problem persists you may contact Helpdesk for further assistance.

As all educational activities are now conducted as on-campus activities, we would like to highlight that students must be physically present on campus to defend the Graduation Assignment and Final Project (GA/FP) in addition to the presentations of In-company training and Work Placement modules.

Wittenborg is an experiential institute. At Wittenborg, students sign up for a degree programme with lessons, projects and other educational activities delivered on-campus on a full-time basis. Therefore, all students are expected to be physically present and effectively participate in the classes in order to fulfil all study requirements.

If you have to travel outside the Netherlands for any extended period for mitigating reasons (e.g. medical), please note that you must inform your Process Tutor, Academic Supervisor & the examination department (examresults@wittenborg.eu) at least one block in advance of your Graduation Assignment and Final Project modules.

Yes, you can still apply for the orientation year within 3 years after finishing your education. 

No, you can only use your orientation year residence permit to work in the Netherlands.

The Dutch residence permit for the orientation year (oriëntatiejaar or zoekjaar - search year) does not give you the right to work in other countries, even in the Schengen area. If you want to work in another (Schengen member) state, you will have to apply for a residence permit and/or a work permit in that state. Take note that your stay in other Schengen member states is limited to a maximum of 90 days within a period of 180 days. If you intend to stay in another Schengen member state longer, you must comply with the immigration regulations of that country. Take note also that if you do not have and keep your main residence in the Netherlands during the orientation year, your residence permit can be revoked. Having main residence in the Netherlands is a key requirement to retain a Dutch residence permit.

If you have successfully completed your studies and like to stay in the Netherlands to find a job or start up your own company, you have to apply for the search year (Zoekjaar) visa. Once you have passed your Graduation Assignment (GA) Oral Defence, Wittenborg University of Applied Sciences (WUAS) will start your de-registration process and inform the Immigration and Naturalisation Service (IND) as we are legally bound to do so within 4 weeks from the Oral Defence day.  The procedure to withdraw the permit will be commenced by IND accordingly.  

In the Netherlands, the easiest way to take the bus, train, subway, or tramway is to use an OV-Chipcard (PT Smart Card). The costs for the OV-Chipkaart itself is €7,50 and can be bought at https://www.ov-chipkaart.nl/purchase-an-ov-chipkaart.htm or at the local NS-service points. There are two different OV cards.

• The first is a personalised OV-chipcard, which allows for putting a photo on it and season tickets can be loaded here.
• The second option is an anonymous card, not registered to a name. The company will not be able to know who is traveling with this card.

Note: Season tickets can only be loaded on the personalised card.

Further details on 'How to use the OV-chipcard' can be accessed via: https://www.wittenborg-online.com/mod/glossary/showentry.php?eid=221.

If you have lost your OV-Chipkaart or if it is defective, then you will have to cancel the travel product via the OV-Chipkaart Customer Service Department. Contact them by dialling 0900-0980 (normal call charges apply).

There are mainly operational jobs available, but it is also depends on the market situation and your own experience/qualifications.

No, the option of WittenborgConnect (https://wittenborgconnect.com/) is only for internships. For part-time jobs, you can go through www.indeed.nl or you can build your network connection with fellow students or companies via LinkedIn.

No, if it is a part-time job, and not an internship, the student need not inform Wittenborg. The employer will apply for the work permit for you.

PDP consists of three main sections: Academic English, Seminars and Portfolio. 

You are required to enrol for Academic English in the online course area, as the same as other modules. 

Note:

Find more detailed information in PDP AE module guide in the online area. Module Guides for All Programmes.

Yes, we have copy & paste feature in Perlego. You can open the ereader of any title and simply highlight the text you wish to copy & paste, then click the 'copy & paste' icon (next to the 'add notes' icon) and the text will be copied to your clipboard.

Please note that you can only copy 10% of the book.

Please check the attached screenshot for reference.

Student Support is organised through the Front Desk. Staff are able to manage all general questions regarding the university and living in the Netherlands. Front Desk staff also assist students in the submission and collection of documents, including all aspects of registration and residence permits.

Student Support assists with the following:

• Banking & Finances
• Student Affairs and Travelling
• Medical and Dental
• Health Insurance
• Working in the Netherlands
• Student Housing
• Student Building Access Cards
• Student Code of Behaviour

We are here to help, just ask!!

The Student Services Desk is open from 8 a.m. to 5 p.m. Monday to Friday.

To know more about plagiarism and academic misconduct, here are some suggestions:

1) Refer to the EEG part 5

2) Refer to these guides for students: (video) (Pdf)

3) Check out our FAQ on plagiarism-related questions via FAQ Studying @ Wittenborg

4) Attend the Academic English Workshop (AE) which is held during the Introduction Week in every block. The timetable is available via https://timetable.wittenborg.eu/ or you can refer to WUAS general year planning via 2021-2022 General Year Planning (wittenborg.eu)

5) Consult your Academic English teacher

During the grading process, if the similarity in assessments between two or more students is identified it will result in an automatic failure (for all parties involved) and will be reported to the Graduation and Examination Board to take actions accordingly. You must ensure that you do not work together with other students in a group/team or share any information related to your home assignment for any module submission. This is very important and your own responsibility to protect your work being copied by other students.  Our plagiarism policy is available in Part 5 of the EEG.

When a paper is submitted via Turnitin, an overall percentage of similarity or originality score (with colour code) is shown (see picture below). The similarity score is just a percentage of text in the student’s paper that matches sources in the Turnitin database.  Turnitin highlights the text in the student’s paper that is similar to or matches against another source. The picture below shows a Turnitin Originality Report in the Document Viewer window. On the right of the image, you will see a numbered list of matched sources. Each of these is allocated a colour and number and these correspond to the number and colour in the student’s text. 

Highlighted text may indicate plagiarism and it will be checked by the module teacher. Take note that a high percentage does not mean there is definite plagiarism. There may be cases where the high percentage is due to appendices which are necessary for submission for example the financial statement of a company which is the case study of the assignment.

High similarity percentage may occur if a student copies too much text (exact words and sentences) from another source(s) without paraphrasing. This is called direct copying or verbatim type of plagiarism. See the red highlighted text numbered 1 in the picture. High similarity percentage may also occur if there is poor paraphrasing of text from another source(s) by student – see the pink highlighted text numbered 2. Both these high percentages are grounds for further investigation by the teacher on the student’s paper.

Likewise, a low similarity percentage does not mean there is no plagiarism. It is best that you check your paper thoroughly after submission to ensure that there are not many highlighted text. 

Source: www.wittenborg-online.com

Check the ‘Match Overview’ of the Originality Report (picture shown below) and take note of sources which have more than 1% similarity. Make changes to your text, not only to lower your overall similarity score but also to lower the similarity of each source higher than 1%. Here are some suggestions on what you can do:

1) Remove or change strings of commonly used phrases or text (5-8 words) such as 'Sustainability is important for the environment', as such phrase is very common in the internet and will show up in the similarity score.

2) Put all exact words in quotation marks, or in an indented paragraph. Then use the filter key in Turnitin and exclude 'quotes' and 'bibliography'. (Refer to this link on how to use the filter function: https://help.turnitin.com/ithenticate/ithenticate-user/the-similarity-report/filters-and-exclusions.htm). However, a better way is to paraphrase everything in your own words, even if it is a definition, and provide the references. Make sure you don't just find synonyms of words or change few words here and there because Turnitin can detect similarity in sentences too.

3) Check the individual percentages of the sources. If the percentage for one or more of the sources are 2% or more (see the example in the picture below), reduce or paraphrase the text from that source. For example, referring to the picture below, reduce text from Sources no. 1, 2, 3 and 4.

 These are some ways in which you can reduce the similarity score, but take note that a low similarity score does not definitely mean that your assignment is plagiarism-free. In addition to the above, you have to ensure that you have not committed any of the possible cases of plagiarism. For this, you have to check the EEG Part 5b. You can also refer to the attached document 'A Guide to Plagiarism - for students' on how to avoid plagiarism. 

You should select the relevant Pre-Master's programme in your timetable depending on the Master's Programme you are planning to undertake once you complete the Pre-Master's programme.

No, pre-master's is considered part of the master's programme; therefore, it is not a compulsory module. However, master's or pre-master's students can only do their internships during the last semester of their study programmes. 

No prinitng facility is available at the University premises. The recommended place for printing/copying/binding is CopyService Apeldoorn in the city centre. 

Please use this form to upload your new profile image!

Project weeks are part of the curriculum and it will affect your ECs and ultimately the progress of your studies.

Yes, you are required to attend and pass all Project Weeks in the given academic year.

Master's students are required to complete a total of three (3) Project Weeks (PW) in order to receive a pass in this module. The PW topic of blocks 1 & 5 are similar, while the PW topic of blocks 2 & 6 are similar and the PW topic of blocks 3 & 7 are similar. Students must ensure that the three PWs taken are not a duplicate of another. For example, once a student has a Pass for PW block 1, they can no longer take the PW in block 5 because the topic is similar. If taken, the mark will not be registered in Osiris. Only ONE PW can be taken per block. For example if students join the campus-wide Bachelor's PW like the Climate Change PW, students will not be allowed to join the Master's PW for that block.

At least 6 times a year, Wittenborg students are involved in a project week that challenges them through real-life, real-time projects organised by the university in cooperation with various companies and organisations, both locally, nationally and sometimes internationally.

Students are divided into project groups and are given an assignment to be completed in a short period of time, usually one or two weeks. This means dealing with deadlines and pressure while working for a real client. At the end of the project week, findings are presented in a professional setting at Wittenborg University: an opportunity to hone consulting and presenting skills. In short: a stimulating and educational experience that prepares students for the reality of their future careers.

For more information about participation and project weeks, email projectweek@wittenborg.eu.