Welcome to Wittenborg Online

You can access the academic year calendar by clicking on the link https://www.wittenborg.eu/downloads.htm. You will find it under the section ‘WUAS Year Planning’

You can also access it via your dashboard at Wittenborg-online under the section 'Student Resources - General Information for all Students'.

One of the fundamental purposes of the Graduation Assignment is to ensure students carry out original applied research in a field that is related to their specialisation. This is done with the guidance of an academic supervisor, who is appointed in the final phase of a bachelor's degree programme, or from the first semester of the master's degree programme. Academic supervisors are always members of the academic staff at WUAS, appointed by the Graduation and Examination Board (GEB).

Academic supervisors will be allocated according to various criteria including their familiarity with the proposed topic, their knowledge of the relevant methodologies, their experience in conducting and supervising applied research projects and their workloads.

You can request for an Academic Supervisor when you meet the following pre-requisites:

•         For bachelor’s students: you have obtained 140 ECs (credits);
•         For master’s students: you have received approval on your Research Topic in Semester 1;

To request an Academic Supervisor, please complete the Online Academic Supervisor Request Form via the links below. You will receive a confirmation email approximately between 3-7 working days after submitting the form completely. Once an Academic Supervisor is assigned to you, please make contact with your Academic Supervisor by making an appointment using the Microsoft Office Calendar.

Apeldoorn Bachelor’s Students: Academic Supervisor Request Form

Apeldoorn Master’s Students: Academic Supervisor Request Form

Amsterdam Academic Supervisor Request Form

Yes you can. Please inform our Registrar's Department at registrar@wittenborg.eu at least 15 working days before your arrival date so we can arrange your accommodation accordingly. 

Please note that we have activated Multi-Factor Authentication (MFA) on all Wittenborg accounts. You have to login via text on your phone or Authenticator app. Please refer to the attached document on how to activate your MFA. 

• Entering the wrong password: A password may have been changed recently or the student may have simply entered the wrong password. Passwords are case sensitive.
• Inactivity for a long period of time: If a student does not access his/her student account for a few months, the account will be blocked. The account has to be re-setted. Please contact Wittenborg Helpdesk to help reset the account. Helpdesk or Front Desk will send to the student’s alternative email information to have the account reset.
• Outstanding invoice tuition fee: If a student has not yet paid the tuition fees, the student’s account will be blocked. The account will be reactivated once the outstanding tuition fees have been paid.

Sometimes there are technical issues with your account. Please contact ict@wittenborg.eu or helpdesk@wittenborg.eu with your full name and student number, in order for them to assist you further. 

If any question remains, students can contact the front desk for support. This can be done either via an email to frontdesk@wittenborg.eu or by phone: (088) 6672688.

You can register for modules other than your own specialization, by following the same procedures as when you enrol for your own module; i.e. you need the enrolment key and to go to the respective areas. If you have trouble enrolling, please send a request to helpdesk@wittenborg.eu in order to get yourself enrolled.

Yes, Wittenborg is processing all applications as normal. Wittenborg is closely monitoring the current COVID-19 situation and follows the guidelines as implemented by the Dutch government and the Dutch National Institute for Public Health and the Environment. However, Wittenborg Admissions continues processing applications for its next intakes, regardless of your nationality or the country you are residing in.

Wittenborg University of Applied Sciences has its main campus in Apeldoorn, which consists of two separate buildings within walking distance from one another. Both locations share a central telephone number +31 (0)88 6672 688. Both Wittenborg campuses are conveniently accessible by public transport and are just 3-4 minutes walking distance from the Apeldoorn train and bus station.

• Aventus building: Laan van de Mensenrechten 500, 7331 VZ Apeldoorn.

• Spoorstraat building: Spoorstraat 23, 7311 PE Apeldoorn.

The Aventus building

The Aventus building is just across the road on the south side of the railway station and is accessible via the pedestrian and bicycle subway. Wittenborg is located on the 3rd floor of the Aventus building. Upon entering the main entrance of the Aventus building, turn right where there is a café/brasserie. Walk past it and access the door on your left towards the stairs and walk up the stairs to the 3rd floor.

Note: The elevator is only accessible with a student card.

The Spoorstraat building

The Spoorstraat building is located on the north side of the railway station and is about 3 minutes' walking distance. It can be recognised by the Wittenborg flags and the Wittenborg logo at the top of the building.

You can find some practical information guide from the link below.

https://www.wittenborg-online.com/enrol/index.php?id=1130

The deadlines to upload assignments are clearly shown in the Module Guide, the Online Module course area and in the Turnitin submission page. The upload area is visible to everyone who is enrolled at the online module area of the course. 

You also need to consider the difference in the time zone that you are located in (for those who are not physically present in the Netherlands). Rules and regulations regarding deadlines to upload assignments at Turnitin are clearly indicated in the EEG guide of Wittenborg (Part 5 - General Assessment Policy).

Should you face any technical issues, you need to contact helpdesk@wittenborg.eu at least 30 minutes before the deadline with the assignment and screenshot(s) of the exact technical issue. Emails sent after the deadline will not be attended to.

If you miss the deadline to upload an assignment on Turnitin, you will have to wait for the next retake opportunity.

Note:

You are highly advised not to upload your assignment in the last minute.

Turnitin at Wittenborg allows you to resubmit your assignment multiple times by overwriting the previous submissions, until the due date. This means that if you have submitted a wrong document, you can resubmit again by uploading the correct document. The newly uploaded document will overwrite the previous one. You can resubmit many times until the deadline. This feature of overwriting previous submissions ensures that your module teacher will only receive the latest submission for checking.

There is no extension of deadline for submitting assignments online. It is the student's responsibility to submit the assignment on time. Many problems can surface at the last minute, such as technical glitches, failed internet connection, system or software failure etc.

It is better to upload your assignment one or two days before the deadline, so that in case you encounter technical problems, you have sufficient time to find alternative ways to submit your assignment. If the internet connection in your area is weak or unstable, it is best to find a library or a computer shop as an alternative. 

If you are still not able to solve your technical issue, please contact helpdesk@wittenborg.eu at least 30 minutes before the deadline, with the name of the module assignment and screenshot(s) of the exact technical issue. Email sent after the deadline will not be attended to.

Due to the current situation, attendance requirement will not be re-introduced. The participation requirement has been revised as follows:

•  The participation requirement for modules that are assessed using a submission: Submission of a draft of the assignment by Friday of Week 4 of the Block (after the Project Week)
•  The participation requirement for modules that are assessed using a Type 1 assessment (written exam): Submission of an assignment, chosen by the teacher by Friday of Week 4 of the Block (after Project Week). The assignment can be powerpoint slides, digital/handwritten poster, a video presentation etc.

Students must have completed this participation requirement (sufficiently) in order to be allowed to submit the final assignment.

Please refer to the information in the respective Module Online Area for more details about the participation requirement.

IBAN stands for International Bank Account Number and is a number attached to all accounts in the EU countries. It is made up of a unique code that identifies the country in which the account is opened, the account holder's bank and the account number. The IBAN helps to make the process of cross-border payments easier and faster. The bank assigns an IBAN to your account. You need to use the IBAN when sending interbank transfers or wiring money from one bank account to another, especially across international borders.

The structure of the IBAN is as follows: The country code NL / 2-digit control number / 4 letters that identify the bank / 10 digits, which consist of the current account number supplemented with zeros.

Example of a Dutch IBAN:  NL73 INGB 123 456 78 00

Documents

Students should bring the following documents in hand luggage:

• Valid passport (with a valid visa for non-EU/EEA students)
• Medical records and vaccination reports (if relevant)
• Wittenborg Admission Letter
• Original birth certificate in English or with a certified legalised English translation
• Passport-type photos

 Clothes

The Netherlands is a country with a pleasant, temperate maritime climate. Daytime temperatures vary from 3°C-37°F in the winter and 19°C-66°F in the summer. As a result, you will need to pack an assortment of clothes, such as:

• Winter coat and winter accessories, like gloves, scarf, warm headgear
• Summer clothes
• Waterproof jacket and shoes (+ umbrella)
• Business attire for formal occasions, company meetings, presentations, and events

Money

Please bring enough money in cash to cover the first weeks’ expenses, since it may take a few weeks to open a bank account. Foreign currency can be changed to Euro at Grenswisselkantoren. For information and locations, visit https://www.gwktravelex.nl/en.

Electrical equipment

• Computer/laptop/tablet + charger
• Mobile phone + charger
• Power adapter if needed. The Netherlands uses Type C&F Euro electricity outlets with 230 V with 50 HZ frequency. Some appliances do not need a converter. If the label states 'INPUT: 100-240V, 50/60 Hz' the appliance can be used in all countries in the world and is standard for chargers of tablets/laptops and phones

If you wish to speak to any of the Wittenborg staff (for example, your process tutor), please invite them for an appointment using the Microsoft Office Calendar.

The “Burgerservicenummer” (BSN) is a unique personal number that enables reliable and efficient data exchange between residents, the government and various other organizations. In the Netherlands, you need the BSN for opening a bank account, visiting a doctor, getting health insurance, receiving your salary (if you are working part-time while studying), applying for tax benefits and many other administrative processes.

The requirements and process:

Whether you are a Dutch citizen or an international, everyone living in the Netherlands is required to be registered at their home address. You need to register (inschrijven) at the town hall in the municipality (gemeente) where you are living. For foreign students, you can only register after you have collected your residence permit.  Being registered allows the Basisregistratie personen (BRP or Municipal Personal Records Database) to better handle emergency situations, to track the size of the Dutch population and to allocate the right municipal taxes to each household.

To register your address and get a BSN from the gemeente, you need to make an appointment. The University Front Desk will make the appointment with the Gemeente (City Hall) on your behalf. For the appointment, students should bring the following documents:

• Residence permit
• Passport (original copy)
• Birth Certificate (with legalised translation in Dutch or English)
• Accommodation contract
  

The process of registration will take between 20 to 30 minutes. Once you are registered at the municipality, you will receive a document which states your particulars and your BSN. An official welcome letter will be mailed to you at your home address.

Take note that you cannot open a bank account unless you have your BSN. So ensure that you have sufficient cash with you when you arrive.

1. If you move within or to the municipality of Apeldoorn, you are legally obliged to inform the city hall. 

a.       Firstly, please send us your new address by writing to frontdesk@wittenborg.eu

b.       Secondly, you need to change your address online with your DigiD code.  Completing this process is your own responsibility.

The following link is the page on the city hall website, which informs how to change your address online. 

https://iburgerzaken.apeldoorn.nl/gaas-web/server/continue/StartVerhuizing;jsessionid=8C22DB3273EA4687ACA6B5DB4096CB48#burgerzaken

Note:

You must inform the municipality of your change of address anywhere between 4 weeks prior to moving and 5 days after moving. The moving date that you provide will be treated as the day on which your address changed. If you inform the municipality more than 5 days after moving, the date on which you inform the municipality will be treated as the moving date. Municipalities can impose a fine of up to €325 if you do not inform them in time of important changes to your personal information.

Travel with a mobile phone, tablet or laptop can be difficult without the right adapter. Make sure you bring a European adapter from home, or buy one at any of the local shops once you arrive in the Netherlands. In the Netherlands (Holland) the power plugs and sockets are of type C and F. The standard voltage is 230 V and the standard frequency is 50 Hz.

Please visit https://www.power-plugs-sockets.com/netherlands-holland/ for more details on using the right power adapter in the Netherlands.

Yes. Residents must give at least four weeks’ notice in advance to Wittenborg Housing of their intended check-out date and time, so a mutually suitable pre-check-out time can be agreed by both parties. The intended check-out date and time can be on or before the last date of the housing package.

At check-in, residents are provided with an inventory checklist, the Check-In Form*. Please use this document to report any issues within your apartment and submit it signed to the front office within 3 working days of your arrival. If this document is not submitted, it is taken as confirmation that all items, and dormitory, as set out in the inventory checklist, are present and in good condition. Residents must pay for any damages incurred outside normal ‘wear and tear’.

*This list is used again when checking out. The items on the back of the form must be present when checking out. All missing items are to be paid for by the leaving student. The personal items on the list must be removed from the room.

Due to the current situation, attendance requirement will not be re-introduced; however, we will maintain the participation requirement for taught modules. We will ensure that teachers make the 'participation' manageable without increasing the study load but adding to the learning experience. Please refer to the respective module online areas for further instructions on participation requirements.

You will be notified of any changes in your classes if you activate the notification setting in your time table. Activating the notifications in your timetable will enable you to keep track of changes in the room and time or cancellation of your classes. You will receive a notification via your student email account. 

To activate the notification, follow the steps below:

At your Timetable page,

• Click the Profile icon on the left side. Mobile users will need to open this column by clicking on the top left icon on the screen and click My Profile in the column.
• Deselect the 'I don’t want to receive notifications' button and enter an email address for notifications. Now you will receive a notification every time there is a room change, cancellation of a lecture, or rescheduling of classes!

Yes, it is compulsory to fulfil all standard module requirements including online class participation set for block 6 & 7 delivery if:

1) the previous grade is below 4.0 or

2) previously it was a Type 1 exam, i.e. written exam. 

Thus, if the previous exam is a Type 2 exam and the grade is higher than 4.0, then the student can upload the final assignment as retake submission on or before the exam submission deadline.

We understand you may have questions and concerns about the current situation. Wittenborg's mainline telephone number +31 088 667 2688 remains available at all times during working hours (CET). Email support_covid19@wittenborg.eu for all urgent questions about health and the effect of coronavirus. Email helpdesk@wittenborg.eu for all IT and online login assistance.

As a new student the first person you should get in touch with is your process tutor. Your process tutor is your contact person and advisor during your studies. At the introduction week you will be informed about your process tutor.

A study agreement is a formal requirement towards the fulfilment of the tutoring process for all students.

The lecturers will be available online as per the schedules shown in the timetables for all modules.

Communication will take place through the individual Forum and through the Chat function. Lecturers and support staff can set up Skype calls in teams with students and groups during the timetabled hours.

https://www.wittenborg-online.com/mod/forum/discuss.php?d=4627#p5178

You can communicate with Wittenborg teachers and staff via email or phone. Teachers usually provide their email addresses to students during the first lesson, so do take down their email addresses when given. If you are unsure, you can always contact front desk for help at frontdesk@wittenborg.eu.

All students are required to use their official email with S#@student.wittenborg.eu for any official communication. 

Note:

In relation to the GDPR (General Data Protection Regulation) it is essential that students only send university-related material and emails through the official student email account (@student.wittenborg.eu).

Students in Apeldoorn can enjoy a very reasonable cost of living. The cost of living in Apeldoorn in the Netherlands is approximately 800 - 900 Euro per month according to the reputable institute NIBUD.nl.

These main costs include:

• Accommodation
• Food
• Transport

Tuition fees do not form part of living costs.

Apeldoorn versus Amsterdam

Experience has shown that students living and studying in Apeldoorn spend approximately €800 a month; however, in Amsterdam this can be up to €1,000 a month. This amount is needed to cover daily expenses, meals, accommodation costs, insurance, study books, etc. This estimate does not include tuition fees and unforeseen costs and should be used as a general indication of the costs of living. How much money you will actually need depends on your lifestyle. The costs for housing, for example, may differ considerably. Also, if you plan to travel during your stay, you will obviously need more money.

Yes, you are most welcome to join classes online! If you planned to start your studies in block 6 2020 (30th March), you can join our introduction week on 25th and 26th of March online. In this case, you should have received an email from our Front Desk team (frontdesk@wittenborg.eu) inviting you for the introduction week. Please let us know if you have not received your invitation for the introduction week if you are scheduled to start your studies in block 6 by emailing frontdesk@wittenborg.eu. 

In preparation for the introduction week, please make sure that you have a stable internet connection along with a computer so that you can follow and execute the instructions (such as activating your student account) at the same time. During the introduction week, our Front Desk will explain in detail how you can join our online learning environment. 

Alternatively, you can also defer your application to a later intake. Make sure to inform our Registrar Department at registrar@wittenborg.eu accordingly. 

During the residence permit study, you may stay outside the Netherlands for a maximum of 6 months in a row or 3 years in a row each year for a maximum of 4 months in a row. 

Note:

For detailed info, please check https://ind.nl/en/Pages/main-residence.aspx.

You can follow our up-to-date news by clicking on the following link: 

https://www.wittenborg.eu/faq-corona-admissions-and-information-new-students.htm

If you have symptoms such as a cold, cough, fever or sudden loss of smell or taste, you can get tested to see if you are infected with coronavirus. This will help us control the spread of the virus and protect one another.

 Register for a coronavirus test

 If you have (mild) symptoms of COVID-19, make an appointment to get tested. Call the toll-free number 0800 1202 (or +31 850 659 063 if you're calling from a foreign phone) or make an appointment online using your DigiD (choose 'English' at the bottom of the page). Be sure to have your citizen service number (BSN) at hand.

 You can only make an appointment if you have one or more symptoms of COVID-19, such as: cold-like symptoms, a stuffy nose, a runny nose, sneezing, a sore throat, a cough, fever, or sudden loss of smell or taste.  If you have severe symptoms or belong to an at-risk group, contact a doctor or A&E department. In a life-threatening situation, always call 112.

 Testing at a GGD test location

 GGD test location in Apeldoorn: Vlijtseweg 106, Apeldoorn

GGD test locations in Amsterdam: https://www.ggd.amsterdam.nl/coronavirus/testen-corona/testlocaties-amsterdam/

 When you call 0800-1202 (or +31 850 659 063 if you're calling from abroad) you’ll be connected to an assistant. This is not a doctor. The assistant will find the first available appointment for you. Some test locations can only be accessed by car.  Once your test appointment is confirmed over the phone, you will receive a confirmation SMS together with the time and address.

 Stay at home until it is time to go to the test location. Bring proof of identity and confirmation of your appointment with you. Your details will be checked when you arrive.  A GGD staff member will use a cotton swab to collect mucus from your throat and nose. The swab will go deep into your nose and throat. It will not hurt, but will probably feel uncomfortable. Go home immediately after the test and stay home until you get the results. 

 Coronavirus test results

 If you made an appointment by telephone, you will receive your result by telephone as soon as possible. If you made an appointment online, you will receive a telephone call only if you test positive. The municipal health service (GGD) will call you. You do not need to call them.

 If your test comes back negative, you can confirm your result by logging in to the coronavirus test website using your DigiD (choose 'English' at the bottom of the page). You will be notified  by email when your result is available on the website, normally within 2 days.  If the test is negative, you are not infected with coronavirus. But you must still continue to observe the general measures. 

If the test shows that you do have COVID-19, someone from the GGD will call you for contact tracing.

 Contact tracing

 Contact tracing means working out where you may have contracted the infection (the source). The GGD also looks at whom you have been in contact with (PDF, 210 KB), and whom you may have infected (your contacts). The purpose of contact tracing is to prevent the virus from spreading further. You and your contacts will be given specific instructions on what to do. You and any other members of your household must in any case stay at home for 10 days. The GGD will explain what this means. It is important that you inform your GP, employer and/or in-house medical officer of the results of the test.

 Coronavirus test at Schiphol Airport

 If you are travelling to the Netherlands from a COVID-19 risk area you can get tested for coronavirus at Schiphol Airport. The municipal health service (GGD) does not test all travellers from COVID-19 risk areas.

 If you are unsure or need any support, please contact the Front Desk at 088 667 2688 or e-mail  support_covid19@wittenborg.eu.

You can access and go through all the details including curriculum plan and timeline in the HBA EEG Part 3.

NOTE:

You can access the EEG in the online area after signing in with your student account.

DigiD (short for Digital Identification) is a form of online ID that allows you to access many services and government websites in the Netherlands. It is like a digital version of your passport. The DigiD consists of a username and password that are linked to your personal public service number (BSN). You need your DigiD to do your administration online in the Netherlands. This includes doing your taxes, applying for benefits and allowances, and many other necessary transactions.

How to apply for a DigiD?

You can apply for the DigiD for free on the DigiD website https://www.digid.nl/en/. You need to have your BSN. After filling in the application, you will receive an SMS code on your mobile phone. This is to verify your mobile number. Then you will receive another code via email. This is to verify your email address. Finally, you will receive a letter by post with the final activation code. This is to verify your registered home address and also to ensure security of your final activation code. Use the code to activate your DigiD within 20 days. Activate your DigiD via the DigiD activation webpage https://digid.nl/en/inloggen.

Remember that your DigiD grants access to many aspects of your life online, so you should take care to keep it secret and also not to lose it. If you forget your DigiD username or password, you can visit the DigiD contact page for help https://www.digid.nl/en/contact/

All students seeking a doctor's appointment during the ongoing COVID-19 situation need to first send an email to frontdesk@wittenborg.eu. Please remember to mention the following details in your email:

• Your full name and student number
• Your local telephone number
• The symptoms you have been experiencing
• If you have been taking any medication
• What type of medication
• How long you have been taking the medication
• If you have experienced any improvement or change in your health

https://www.ggdnog.nl/corona/alles-over-corona/coronatest-wanneer-hoe-en-waar

https://www.ggdnog.nl/corona/alles-over-corona/coronatest-wanneer-hoe-en-waar

Front Desk will make an appointment on your behalf and inform you once the appointment is confirmed. Please send an email to frontdesk@wittenborg mentioning the following details

• Please give an option of 3 days for your availability to go to the doctor's appointment
• Mention the preferred timings when you can go to see the doctor
• Preferably, mention the symptoms you have been experiencing and if you have been taking any medication
• How long have you been taking the medication and if you have experienced any improvement or change in your health

The Front Desk will make an appointment on your behalf and inform you by email once the appointment has been confirmed. You need to confirm attendance of the appointment by replying to the appointment email from the Front Desk.

Yes, tap water in the whole of the Netherlands is safe to drink. Not only will you save money by not buying bottled water, but you can also help towards keeping the environment clean by reducing plastic waste.

While the Education Department office is open daily for short questions, for consultations please make an appointment by email to education@wittenborg.eu and you will receive a confirmation within 3 working days.

Contacting Lecturers

All lecturers can be contacted through their Wittenborg email generally by putting their firstnames.lastname@wittenborg.eu

The Education and Examination Guide (EEG) is the first thing you need to read before you start your classes. The EEG consists of all the crucial information you need for your studies, including handbooks on work placement, graduation assignment, academic writing, etc. 

EEGs are available for each study programme and can be found in the online Moodle area (https://www.wittenborg-online.com).

If students have questions about a section in the EEG, they can contact their process tutor to guide them. Process tutors will be allocated by Wittenborg and during the Introduction Week, students will be informed on how to contact their process tutor, to make an appointment.

Before students arrive at Wittenborg, we recommend reading a few sections of the EEG to get an impression of the education system at our university. The following sections are recommended:

• Part 2: Education Guide
• Part 3: Programme curriculum- Specialisation-related curriculum
• Part 4: Practical information guide- Grading system in the Netherlands, Attendance & exams – important notice

An email receipt is sent to your S#@student.wittenborg.eu account each time the assignment has been submitted on Turnitin.  Should you provide any other email ID, it is wise to check the spam/junk folder. 

You can find basic information about living in the Netherlands from Wittenborg-online, on your Dashboard under the title ‘Information for International Students in the Netherlands or through this link: https://www.wittenborg-online.com/enrol/index.php?id=1183

All information pertaining to your living in the Netherlands, from the time before your arrival to after you graduate can be found here. If you are staying at Wittenborg’s accommodation, the student housing information booklet placed inside your room and in the common area contains emergency numbers in case of urgent needs. This information can be found in the first page and contains numbers of Wittenborg Housing Department, Police, Fire Brigade and Hospital.

Generally, the Dutch emergency number for police, fire department and ambulance is 112. The Call Centre respondent will respond to the call and ask who you are, where the emergency takes place and what the emergency is. They will then send the right forces (police, ambulance or fire service) to the scene.

Note: Only call these numbers if the matter cannot wait another minute with the issue. The Netherlands has a strict policy on emergency numbers. It is considered a crime to unnecessarily call 112. They will charge the person who calls the emergency number for nothing.

If someone needs the police for something else than an urgent crime, they can be reached at 0900-8844. For minor issues destined to be solved by the fire department, the phone number of the Apeldoorn fire department is 055-548 3555. 

In case of health issues, if one is not in immediate life danger, do not call 112. Call the Family doctor’s office and press 1 for emergency. They will tell you what to do next. If someone has a major health issue out of office hours, they can call the Apeldoorn Huisartsenpost. The telephone number is 0900 - 600 9000. They will give you instructions on what to do next.

 Note: Do not go to the emergency room/hospital without calling the Huisartsenpost first. This will not be covered by the insurance and it will take a lot of time before they can help.

This can be done by clicking the 'Personal details' option on the http://myresults.wittenborg.eu. The 'Personal details' option shows only your active programmes.

In order to know what modules you have to attend in each block please check your study programme curriculum. This can be found in your programme's Education and Examination Guide (EEG) online (Part 3)

You are automatically registered for exams once you have enrolled for the modules.

It is compulsory to register for standard/retake exams. If you forget to register for the exam, you should get in contact with your process tutor as soon as possible. Otherwise, you cannot take the exam.

If you cannot find an exam result or grade, please contact Exam Results via this email: examresults@wittenborg.eu or contact your process tutor for further assistance.

You can contact your lecturer if you think that the result is incorrect.

The results would be published in the Osiris ten working days after the date of the exam. If it is not available, students can send an email query to examresults@wittenborg.eu

The exam results can be found in http://myresults.wittenborg.eu. Students can click on the 'Study Progress Review' by clicking on the 'Progress' tab.

Steps

• Go to http://myresults.wittenborg.eu.
  
• Log in with your Wittenborg credentials (same as Wittenborg Online & timetable).
• Click on Progress and choose Only print contributing test results.
• Select Show on screen to view the results on screen or Download file to download your results.

Note: If results are missing on MyResults, please send an email to examresults@wittenborg.eu

You need to login in the timetable, select your programme, then save timetable. Now, you can find your examination dates.

https://timetable.wittenborg.eu is the webpage that has all scheduled classes & exams for all programmes. You need to access it to find information on the scheduled class & exam location, date and time and lecturer details.

During the ongoing COVID-19 situation, the “traditional’’ written exams (Type 1) have been replaced by assignments (Type 2). You will receive feedback and comments on your assignment from the module teacher in Turnitin, approximately two weeks after the deadline of the assignment.

Type 1 exams are the written exams which are traditional classroom-based exams, where students are asked to answer several questions or analyse situations and cases in text form, without any study aids such as notes or textbooks. Written examinations are 3 hours unless otherwise indicated by the lecturer.

Type 2 exams are assignments completed individually or in groups.

We would like to offer our students the opportunity to meet fellow students and staff in an informal way, even before arrival. This is why we suggest joining Wittenborg on Facebook.

Login or create a Facebook account: www.facebook.com. Search 'Wittenborg Students & Staff' on the Facebook website or app. Click 'Join us'. 

After approval, students can receive the latest information on their personal accounts.

In such a situation, please call the Wittenborg University of Applied Sciences telephone number +31886672688 (weekends: +31613723608) to inform Wittenborg's staff members so that they can take the necessary action. After your call please also send a short e-mail to this address: registrar@wittenborg.eu, mentioning your student number and explaining your situation.  

Please follow the same procedure if you face any difficulties that prevent you from travelling to the airport of your departure point that is caused by airport authorities or airline company staff. 

Yes, in general everything is available in the markets. There are plenty of supermarkets you can choose from, though sometimes you may have to go to a specialised shop to buy a specific item, e.g. Asian food. Rice is a common product in the supermarkets. Black Bean sauce can be found in Asian shops.  

Yes, you may use any equipment or request for special arrangements. However, please arrange this either through your Academic Supervisor or Process Tutor or the Education Department at least one week in advance of the time of the Oral Defence.

Students must submit two properly bound (NO SPIRAL BINDING) copies of their GA/FP at least 3 days before the presentation. You can hand them in to the Front Desk at Laan vanMensenrechten 500.

The Turnitin Upload area for GA Final Version of a block closes at 4 p.m. CET (16:00 Dutch Time) on the Monday of Week 4 of a block. Once it has closed, it will become hidden to students and the upload area in the next block will open. If you miss the deadline you will need to submit in the next block's submission area.

No student is allowed to upload and defend their Graduation Assignment/Final Project unless they have uploaded a completed and signed clearance form at the time of submission of the final version (the deadline is same for the final version of GA/FP submission and clearance form). The clearance form shows that a student has completed all the required exams except the Final Project and have achieved 60 European Credits, and paid all outstanding dues to the institution.

A scanned copy of the properly filled out and signed Clearance Form (check EEG, Part 8) by all departments should be uploaded by the student in the Master's GA/FP online area before the deadline (Check module online area for exact time and date).

However, during this COVID-19 situation, this practice has been suspended until further notice. Students can check the status of this requirement via the GA (Final Project) module online area.

There are two graduation ceremonies per year. One in February and the other is held in July. Students who graduate in blocks 1, 2 & 3 will be invited to the winter graduation (in February). Students who graduate in blocks 5, 6 & 7 will be invited to the summer graduation (in July).

Note:

Students can invite their family members to come to the graduation ceremony. A graduation ceremony signifies a close to your study journey at Wittenborg. It is a day full of joy, and the perfect opportunity to see your fellow graduates one more time and celebrate your graduation together.

Normally, diplomas and transcripts are ready for collection within 3 months after the graduation date. However, you can check with the registrar in case you need the documents earlier, by sending them an email: registrar@wittenborg.eu.

In order to graduate, students have to complete all European Credit (EC) modules. Once all ECs are achieved and you have passed the GA Oral Defence, you will be invited to the graduation ceremony by the Events Coordinator, via email.

In the email, you will find all information and instructions pertaining to the ceremony. Please follow all instructions given in the email. Among others, you will be required to:

1) provide information on your guest list (the number of guests who will be attending the ceremony)

2) complete the graduation questionnaire

3) submit a photograph of yourself. This photograph will be shown on the screen during the ceremony.

All guest lectures are cancelled and will be replaced by online films or recorded videos of guest speakers.

Please visit the following link for more details:

https://www.wittenborg-online.com/mod/forum/discuss.php?d=4627#p5178

Under ICS Complete and ICS Start+ insurance, the maximum insured amount for dental costs to relieve acute dental pain is EUR 350 per insurance year and the maximum insured amount for dental costs due to an accident is EUR 1,100 per insurance year.

Yes. Each Wittenborg Student Housing comes with a heating system installed. The temperature is set to 21 degrees celsius and this temperature must always be maintained. Please avoid unnecessary use of energy and gas as it may cause additional expenses for the university. 

Note

Help us in creating a more sustainable environment by avoiding unnecessary usage of energy and gas.

No, in most cases. Wittenborg understands that this is an exceptional situation we are currently in. We are aware that schools worldwide have postponed or cancelled high school final exams. Should you be unable to obtain your high school diploma, or you will receive a different statement of completion of your studies, please inform our Admissions Department at admission@wittenborg.eu to see how they can assist you further.

These two make up Wittenborg's career platforms. HOSCO is specifically for the hospitality industry, while WittenborgConnect covers all business fields in general. Students searching for work placement or internship opportunities can register on these platforms. They can then search for suitable companies of their choice and send their CV's and cover letters directly to the companies. Please refer to the Work Placement Handbook for more details.

Please fill in this FORM. One of the External Relations & Work Placement team members will provide you with advice by email within 3 working days.

Examples of insurances students might need during their stay in the Netherlands besides medical insurance:  

• Emergency costs and repatriation (e.g. in the event of unexpectedly having to return to your home country)
• Private liability (e.g. a bike accident damaging a car in the process)
• Home contents and personal property, including baggage (e.g. theft from your room, loss of suitcase during a trip)
• Accidents (e.g. disability through an accident)
• Legal aid (e.g. conflict with a landlord)  

Note 

If students are not or no longer eligible for Dutch Basic Healthcare Insurance and still a student, a complete insurance package is available via www.aonstudentinsurance.com.

International students have to pay for their medical bills before they can approach the insurance company for reimbursements. This means that for all medical appointments, students have to pay for it first, then, they can submit request for reimbursements (or claims) at the insurance company's website. Make sure you have the receipt for the payment of your medical bills. You may need to upload this receipt as proof of payment.

For AON insurance, paid bills can be reimbursed at the website: https://www.aonstudentinsurance.com/students/en/claims/.

If your current AON insurance has been arranged by Wittenborg and you have now arranged insurance by yourself, we can cancel the AON insurance for you upon your request. This request will only be taken into consideration if you can provide proof that your new insurance has already started. Please fill in this webform, so that our Registrar Department can cancel your current AON insurance. The results of this form are processed every Monday and Thursday of the week. You will receive a confirmation of cancellation of your insurance by email. If you inform us of the cancellation of your insurance before the expiry date, you might be entitled to a refund based on the time remaining before the expiry. You can download the refund form (interactive Word Document) attached below to this FAQ, complete it, and upload it along with your new insurance certificate in the webform.

If your monthly earning is above 150 euros then you need to change your Dutch student health insurance.

Health insurance is compulsory for every person who lives or works in the Netherlands. You are obliged to take out standard health insurance to cover the cost of, for example, consulting a general practitioner, hospital treatment and prescription medication. 

If you are studying here, you can take the AON student insurance. The university will normally arrange this for you upon your application to study at Wittenborg. In case you do not have an insurance, you can contact our registrar's office at registrar@wittenborg.eu and we can help to arrange it for you.

You are required to have a Dutch public health insurance if you have an income from a (part-time) job or internship. You can find more information here: https://www.studyinholland.nl/plan-your-stay/insurance

Yes, non-compliance with this Dutch law means students may be fined by the Centraal Administratiekantoor (CAK). Depending on the period of being uninsured, fines can run into several hundreds of euro.  

Note: 

If students receive a letter from CAK which states that they need Dutch health insurance because of their income, they must act on it, even if the statement is incorrect. If students need help with these issues, frontdesk@wittenborg.eu or registrar@wittenborg.eu can assist in this matter. 

If a student has graduated recently or will graduate soon and will continue to stay in the Netherlands as a 'zoekjaar' (search year) student, a new insurance policy can be applied via the insurance website.

Please note that: 

•  The new insurance policy must start within 3 years after graduation.
•  Students must have had an Aon student insurance for at least six consecutive months.
•  If students apply for the ICS insurance, select home country and destination country (the Netherlands) and select Search year student at Student’s situation. 

Please note that purchasing this insurance is only possible if students have a "search-year permit". Aon may ask for proof of the search year permit or a pending application for one.

The search-year permit is a permit for a maximum period of one year, to enable students to look for a job in the Netherlands after completion of studies. If students find a paid job or internship in the Netherlands, they will need to take out a public Dutch Basic Healthcare Insurance. 

An internship is a compulsory module and is an essential part of your study programme, while a part-time job is an additional extracurricular option. You will be assigned a company supervisor who will monitor your progress throughout the internet. The company supervisor will update the Work Placement Coordinator of your progress from time to time. You will also be assessed at the end of your internship and the grade will be included in your results report. As for part-time job, there is no assessment and it is strictly your own personal undertaking.

Take note that you will not be allowed to present your final thesis if you have not passed your internship or WP module.

The EEG Part 7 Work Placement Handbook, page 3, mentions “The duration of the WP is minimum of 3 months full-time”. In EEG Part 7a Work Placement Handbook “In-Company Training takes at least 4 months full-time.”

Please fill in this FORM. One of our External Relations & Work Placement team members will provide you with advice by email within 3 working days.

There are no exceptions offered by Wittenborg for the work placement. All regular students must fulfill the conditions of this module. All regular students will have to go through the assessment of this module (Weekly and Monthly Journals, Work Evaluation Report and Work Evaluation Report Oral Defence).

The Graduation and Examination Board recognises that students can ask at entry of the programme to be deemed as having done the work placement module. This will only be considered if the following has been fulfilled:

1. The student has done a prior WP which had at least the same duration of a normal Wittenborg WP and was done not more than two years prior to the date of admission to the IBA programme.

2. This prior WP has not been credited before, by another education institute.

3. The student is able to provide the WP Coordinator with:

• a. A proper and detailed job description
• b. A recommendation letter from the company

4. The WP Coordinator will contact the company with regards to the recommendation letter.

5. If all conditions have been met, the WP Coordinator will formally recommend to the Graduation and Examination Board of the student’s request of compensating the WP duration period.  

6. If approved, the student will need to write the Work Evaluation Report (WER) and defend it.

7. The final approval is given by the Graduation and Examination Board.

To start this process, you need to fill in this FORM. the link for the form is: https://forms.office.com/Pages/ResponsePage.aspx?id=yh8AaY_RGU2WLpSbUdTbiWxJ6X7XPuBJrlEkDjQgDONUNkgxVzBUVUdNSDk0SDNPQUVGMzlQT1hGQyQlQCN0PWcu

No. Only one internship counts towards your studies.

Yes. You can.

While the university guidelines do not allow you to go back to your home country to do an internship, an individual mitigating circumstance request could be considered, though it is not encouraged.

Wittenborg has rolling internship positions available for its students. You must check WittenborgConnect and Wittenborg student and staff facebook group to check for any open internship positions.

No, you don’t need to study, but you can plan school activities during the internship, which needs to be communicated clearly with the university and company of your ongoing internship.

Note:

It is advised to inform your process tutor in such cases, at all times.

No, but you are advised to discuss your study plan with your Process Tutor. Take note that delaying your internship means delaying your graduation, which could mean that you may need to pay extra tuition fees. The internship is a compulsory module and if it is not completed, you will not be allowed to complete your final thesis.

Yes. Your internship will officially and legally start only if you have completed the application procedure and it has been agreed and signed by the university.

For a Bachelor's student, to be eligible for Internship/Work Placement (WP), he/she must satisfy the following requirements:

1. Have passed PDP1 (Personal Development Programme) in Phase (Year) 1 and PDP2 (in Phase (Year) 2.

3. Have obtained a minimum of 160 EC (European Credits) or completed Phases (Year) 1 and 2 of the Bachelor's Programme in full OR

4. Have obtained 80 EC for EBA (Entrepreneurial Business Administration) double-degree programme.

A student is allowed to register for internship only when he/she is still registered at the university. This internship or work placement is one of the compulsory modules that student needs to pass before working on the final thesis. Therefore, one can do the internship only during the study and not afterwards.

Note:

Please complete the form via the link below. One of the External Relations & Work Placement team members will provide you with advice by email within 3 working days.

https://forms.office.com/Pages/ResponsePage.aspx?id=yh8AaY_RGU2WLpSbUdTbiWxJ6X7XPuBJrlEkDjQgDONUMkI2N0FRRUxHTVJPMFJFQUpJOE45UVFTWiQlQCN0PWcu

Please fill in this FORM. One of the External Relations & Work Placement team members will provide you with advice by email within 3 working days.

All information regarding Internship/Work Placement is in the EEG part 7. It clearly details all the necessary steps involved from before the internship starts until the completion of the internship. All requirements must be fulfilled before you can start the internship. If after reading the EEG you still have any doubts, you can contact your Process Tutor or the External Relations & WP team at externalrelations@wittenborg.eu. 

Yes, you can apply for internship or work during summer holidays. However, please notice that the administrative process might be slower than usual during the holiday period.

Internships are only possible and allowed while you are still registered at the university. You can do your internship only during your study and not after the completion of your studies.

Your internship will officially and legally begin only if you have completed the application procedure which should be agreed and signed by the university.

Note:

As a first step, begin by contacting your process tutor to discuss about the internship opportunities that you may come across.

You can register via WittenborgConnect first after the introduction session. This platform includes current students and alumni. The job/internship vacancies are posted here regularly.

You can login with your username and password provided by the Administration Office. You will then be asked to edit your profile, which happens only one time. After you have logged in for the first time, the Webmaster will add your account under 'Students'. Students will be placed in their relevant classes.

Sign-in in Office 365 System

With your student number and password login combination, you can login to the 365 Office Exchange Email and Exchange System.

Assignments online

Intranet is used more and more by Wittenborg to allow students to upload their assignments. The intranet enables students and their teachers to keep an accurate record of progress and to communicate with each other about students’ studies.

Wittenborg offers students an introduction day to make sure students have all the information and documents they need to start their education at the university.

Introduction Week consists of three parts.

Wednesday: For International Students

International students will receive all information and documentation regarding registration in the Netherlands. The Wittenborg Front Desk will also provide information about living in the city, and all legal registration information. On this day, there is an ICT session for all new students to learn how to use Online area and know about their specialisation and modules. This is a very important session and students should not miss it.

Thursday: General Introduction Day

The general introduction is mandatory for all students of Wittenborg. Front Desk will collect the names of all students for attendance. They will also explain what can be expected on the day. On the introduction day there will also be a lunch arranged with pictures.

MBA students will also have the opportunity for book pick up. 

Introduction day will end around 14:00.

Friday morning: For IBA Students

IBA students will have two sessions: academic English and Harvard referencing. The English writing diagnostic test will also take place on Friday of the introduction week. IBA students will also have the opportunity for book pick up. 

Note: 

If students have missed parts of the introduction day, catch-up may be done in Project Week.

If you are starting your studies in Block 7 of the academic year 2019/2020, the introduction days will be held online as webinar sessions. 

All students who have planned a Block 7 arrival must contact the Registrar (registrar@wittenborg.eu) to make all arrangements well in advance.

During the online delivery period the book lending system remains suspended and all module reading will be provided online by lecturers in the module areas, through e-books, cases, journals and articles. 

Note:

The Online Library Resources can be accessed by clicking the following link: https://www.wittenborg-online.com/course/view.php?id=18

Students will be asked to retain their Block 5 books until a new time is announced for returning them. Please await more announcements during Block 6.” https://www.wittenborg-online.com/mod/forum/discuss.php?d=4672

Students will receive all information about book lending through emails. The emails are usually sent by the library assistant before the start of each block; therefore, it is important to keep track of all emails through your student account.

Note:

All students must make sure that they are registered for all exams/modules in advance.  Registration allows students to collect books for the modules and take the exams. No registration means no books! 

Please find some useful links below:

Study information

• Timetable: http://timetable.wittenborg.eu
  
• Office365  including your Email: http://office.wittenborg.eu
  
• MyResults / Grades: http://myresults.wittenborg.eu

For study-related questions please contact your Process Tutor through the online area.

Process Tutor Areas (links)

• The Wittenborg Website: www.wittenborg.eu
• By the way - your are here! - Wittenborg Online: www.wittenborg-online.com

Finding a place to live in Amsterdam can be quite a challenge; therefore, we recommend you to look for your new home as early as possible. Although Wittenborg does not offer student housing in Amsterdam, we can recommend you some websites and organisations that can help you in your search.

Student housing corporation

Here are three non-profit social housing corporations in Amsterdam:

De Key owns more than 33,000 rental units in and around Amsterdam. https://www.studentenwoningweb.nl/

DUWO is the largest provider of student accommodation in the Netherlands. https://www.duwo.nl/en/home/

Ymere offers properties in Amsterdam, Haarlem, Leiden, Alkmaar and surrounding areas. https://www.ymere.nl/

Websites for finding student housing

Kamernet. https://kamernet.nl/en

Studentkamers: https://www.studenten.net/wonen

KamersAmsterdam: https://www.kameramsterdam.nl/

The Student Hotel is somewhere in between a hotel and student accommodation. You can book a room for a week or whole semester. Website: https://www.thestudenthotel.com/

Facebook group

Amsterdam Apartments 4 Rent: https://www.facebook.com/groups/amsterdam.apartments

Kamer gezocht in Amsterdam: https://www.facebook.com/kamergezochtinamsterdam

Woningen te huur in Amsterdam: https://www.facebook.com/groups/woningeninamsterdam

Yes, the Netherlands is one of the safest countries to live in. You have to take certain precautions, i.e. do not leave your phone, suitcase, or wallet unattended. The city of Apeldoorn in general is a very safe place to live. 

Please note that we have multi-factor authentication for your Wittenborg office365 account. You have to login via text on your phone or Authenticator app. If you are still facing issues, you need to inform ict@wittenborg.eu or helpdesk@wittenborg.eu.

The maximum duration of stay in Wittenborg housing facilities is one year.

https://www.wittenborg.eu/accomodation-contract-and-regulations.htm

No, currently face-to-face meetings are not possible as per instructions from the Dutch government. Any meetings will be held only online (through Skype or Teams).

You can click on the 3 (…) dots appearing on your screen, You should then see an option with "Show Background Effects". Once you click this option, you’ll see a list appear on the right-hand side of the screen. You can select the image set to be as your background. 

The Wittenborg logo image is attached here, you can save it and select it as background image of your meetings.

The modules will be delivered online and the lecturers will upload all requisite materials like articles, videos, recorded explanations, etc., and will encourage participation through forums, chats and presentations. The lessons will not be delivered in the traditional classroom setting during the ongoing crisis. Students can reach the lecturers through Teams in the scheduled time of the lessons for answering questions.

Each module that you take has an online area on the Moodle where the lecturers share the presentations, assignments and all other related contents. In order to have access to this module online area, you need to enrol or register yourself. To enrol in each module, you need the enrolment key. Take note that each module has its own unique enrolment key. Please refer to the attached PDF document on how to find the enrolment keys of the various modules and how to enrol/register in the respective modules.

Take note of the following:

1) Please do not enrol in a module that you are not planning to attend. If you have accidentally enrolled yourself in the wrong module, you can unenroll by clicking the 'gear' button at the top right hand corner of the page and click 'unenroll me'. Or find the 'Administration' section on the right side of the page and click 'unenrol' me. 

2) You will be unenrolled if you are not active within the module area for a period of 3 weeks.

3) Languages, Project Weeks and PDPs modules, can be found under University Wide Modules instead of the specific Programme Modules.

4) Foundation and Pre-Master courses can be found under Preparation Modules.

In order to know the modules you have in each block, please check your study programme curriculum.

Note:

Please refer to Part 3 of the EEG for the exact details of your modules.

Please do not enrol for a module that you are not planning to attend. If you do you will be marked as absent and this will result in a '0' mark, This might affect your study progress. Please only enrol for modules that you are definitely planning to attend. 

Note:

You will be unenrolled if you are not active within the module area during a period of 3 weeks.

We encourage all students to enrol for block-specific modules only, as class attendance is directly linked to enrolled modules and will be marked accordingly.

You can find your study programme curriculum in Part 3 of the EEG. Please check your programme EEG on the Moodle area.

The EEG provides students with all relevant information programme curriculum. For year planning, timetabling, tutoring, assignment submission requirements, the use of Turnitin and information about the online learning resources, use Moodle (Blackboard at the University of Brighton if applicable).

You can find your specialisation modules and curriculum in the EEG – Part 3 Education and Examination Guides. In addition, you can also find additional information about examination type and ECs for each module in the EEG. You can find all module guides in the Module Guides for All Programmes online area.

Once you access your timetable from https://timetable.wittenborg.eu, follow these steps:

• Select Modules
• Search for the module that you want to add by entering a key word. You can also choose to scroll down the list and look for modules manually. At the bottom of the page you will find “1/# >”, to go to the next page of modules.
  
• Click on the module to add it to the list Currently Selected
• Press Next when all the modules are selected.
• Click Select all for each module.
• Click Preview.
• Click Save and you are done. When adding modules to your timetable where there are already some in it, after clicking Save, select Merge the Calendars to add the module(s) to the ones already in your Calendar. Please be aware that choosing Delete will remove everything you already added before!
  

Note: 

The buttons Modules & Programmes of Study can be found at the top of the screen (mobiles), or in the box List Types (computer).

You can find your study programme curriculum in Part 3 of EEG. Please check your programme EEG on Moodle area.

Moodle is a university-wide platform where you can find all the information on your modules, assignments, exam results and all other information in their latest versions. It’s a great communication tool to be in touch with the greater university community. You can use Moodle from any device as long as you have access to the Internet.

Note:

There is an app available both on App Store and Google Play that you can download for free.

You can move out of the Wittenborg student housing before the end of the package period but there will be no refund allowed in general.

Please refer to the student housing Rules and Regulations for further details or contact studenthousing@wittenborg.eu and frontdesk@wittenborg.eu.

The current IND regulations state that you must pick up your MVV within 3 months after receiving the IND decision/approval letter. This letter has been forwarded to your private email address by Wittenborg University of Applied Sciences. 

If you are unable to pick up your MVV within the required 3 months, please contact the Dutch embassy in your home country to request for another 3-month extension on top of these 3 months already provided to you (https://ind.nl/en/pages/coronavirus.aspx). Please know that you can request a 3-month extension only if it is impossible for you to make an appointment with the Dutch embassy for the collection of your MVV within 3 months. Since some of the Dutch embassies are on temporary lockdown, they are less accessible by email or phone, so do not wait until the last moment to contact them. 

Don't forget to keep us informed at all times by emailing us at registrar@wittenborg.eu or calling us on +31 886672688 if there is a change in your plans for coming to the Netherlands. 

Please contact the Dutch embassy to request another MVV sticker in your passport if you are unable to travel to the Netherlands within the 3 months as stated on the MVV sticker in your passport. As some of the Dutch embassies are on temporary lockdown they are less accessible by email or phone, don't wait until the last moment to contact them. 

Do not forget to keep us informed at all times by calling emailing us at registrar@wittenborg.eu or calling us at +31 886672688 if there is a change in your plans for coming to the Netherlands. 

From Thursday 19 March 2020 at 6 p.m., the access conditions for people who want to travel to the Netherlands have been tightened. This means that persons who do not fall under the exception categories will not enter the Netherlands and they will be refused entry. In principle, this measure applies for a period of 30 days. This measure does not apply to: 

• holders of an MVV or Dutch residence permit, regardless of the purpose of residence; 
• third-country nationals in possession of a residence permit from a Schengen or EU member state; 
• holders of a residence permit as long-term resident. 

You are exempted from the requirement of an MVV visa along with the citizens of the following countries: Australia, New Zealand, Canada, Japan, Monaco, Vatican City, or South Korea. This means that you can enter the Netherlands with just your passport.

However, you are still required to have a study residence permit to study in the Netherlands. Once you arrive in the Netherlands, you will be informed on when you can collect your study residence permit from the IND desk.

Please note that as a general rule, your passport should have at least six months of validity when travelling internationally.

If you want to stay in the Netherlands for longer than 90 days, you may need a residence permit (Dutch ID card for non Dutch residence). But before you can travel to the Netherlands, you will have to apply for a long-stay visa. This visa is called an authorisation for temporary stay (or the MVV).

The MVV is a special entrance visa. Your nationality defines whether you have to apply for an MVV or not. For some nationalities and in some situations, an exemption applies and you do not need an MVV.

If you want to apply for an MVV, you need a purpose of stay in the Netherlands. This could be stay with a family member, study or work. Each purpose of stay has specific requirements you have to meet. There are also a number of general conditions that apply to everyone, regardless of the purpose of the stay.

Usually it is the sponsor in the Netherlands who applies for the MVV. The sponsor is the person you are going to stay with in the Netherlands (example spouse) or the organisation that arranges your stay (e.g. a university or employer). The sponsor applies for the MVV at the Immigration and Naturalisation Service (IND) which is basically the Dutch Immigration Authorities.

For non-EU students, your MVV and residence permit will be applied by the university on your behalf. Once it is approved, you will receive a letter from the university informing you to make an appointment at the Dutch embassy in your country to have your passport stamped with the MVV visa sticker. Once the visa is stamped in your passport, you can travel to the Netherlands. Once you arrive in the Netherlands, the IND will inform the university when your residence permit can be collected. This residence permit is a study residence permit with an expiry date.

For more information on the MVV and the conditions that apply, please visit the IND website at https://ind.nl/en/Pages/mvv.aspx.

The MVV is a special entrance visa which is needed by a non EU/EEA resident to enter the Netherlands. It is valid for 90 days and will only be issued in combination with a residence permit.

Once your application for an MVV and residence permit is approved, the IND (Dutch Immigration Authority) will inform the Dutch embassy or consulate in your home country. You will then have to arrange an appointment with the Dutch embassy or consulate general to have your passport stamped with the MVV visa and also to provide your biometric information (fingerprints, passport photo and signature) in order for the IND to make your residence permit.

The 90 days cap is to allow time for you to make an appointment at the Dutch embassy (which normally can take more than 2 weeks) and prepare for your departure to the Netherlands. You have to travel to the Netherlands within the 90 days. Once you arrive in the Netherlands, you will have to wait for an additional 2 weeks before your residence permit can be collected. It is important that you ensure your MVV has not expired before you receive your residence permit.

Take note that you cannot request for an extension of the 90 days. If your MVV visa has expired (the 90 days is over), your sponsor will have to submit for a new application and you will have to pay for this new application.

COVID-19 situation: In view of the COVID-19 situation, new rules have been set by the IND. You can check for additional information from the IND website at https://ind.nl/en/Pages/Coronavirus.aspx

Upon completion of the introduction session, please try to register via WittenborgConnect first, which includes current students and alumni as its members. Wittenborg Connect allows you to both re-connect with old classmates as well as utilising the trusted Wittenborg University of Applied Sciences environment for expanding your professional network.

You may visit WittenborgConnect regularly by clicking on the link https://wittenborgconnect.com/, and check for updates on job placements and/or internships.

You must inform the municipality of your change of address anywhere between 4 weeks prior to moving and 5 days after moving. The moving date that you provide will be treated as the day on which your address changed. If you inform the municipality more than 5 days after moving, the date on which you inform the municipality will be treated as the moving date. Municipalities can impose a fine of up to €325 if you do not inform them in time of important changes to your personal information.

The following link is the page on the city hall website, which guides you how to change your address online. This link is only for students living in Apeldoorn city.

To stay informed at Wittenborg, students will be kept up to date of all news, events and study information through Wittenborg’s own online information system. All news posts will be automatically e-mailed to all students and staff who have registered their profiles on the Intranet!

In any modern learning environment, online information plays an important role. At Wittenborg, students can access course information, modules, web mail, their account information and many other utilities, through the intranet. www.wittenborg-online.com

Logging in www.wittenborg-online.com

Login is done by using your assigned user name (studentnumber@student.wittenborg.eu) and password. See Part 4 of the EEG for more technical information. Wittenborg's Intranet can be accessed from school and from home, or from anywhere in the world where there is internet connection. All you have to do is to log in using your Wittenborg credentials.

It is a document legitimising your internship. It must be signed by you, your company and the university. You are not allowed to start your internship without the signed Nuffic agreement. Any hours worked prior to the signed Nuffic agreement will not count towards the hours necessary to fulfil this work placement module. Working without a Nuffic agreement is considered illegal in the Netherlands and Wittenborg will not be responsible for any legal issues arising in this case.

Yes. Wittenborg's Amsterdam location, and the Spoorstraat location in Apeldoorn are closed. However, the main Wittenborg Aventus campus in Apeldoorn is still open from 07:30-16:00 daily. Wittenborg's Admissions Team is continuously processing applications as they normally do. If you would like to submit your application, you have a question, or you would like to have a chat via phone, our Admissions Team will be happy to assist you.   

There will not be a compulsory live video. The teacher may post some videos and files to the online area. You can participate in the class via online chat and through the participation assignments. The teacher will be online during the scheduled hours.

When you receive an outlook invitation you might receive the following message:

  “A custom mail flow rule created by an admin at wittenborg.eu has blocked your message.”

Note:

If the problem persists you may email helpdesk@wittenborg.eu for further assistance.

Currently, all on-campus events including open days and campus tours have been cancelled due to Covid-19 restrictions. However, we are very pleased to inform you that Wittenborg hosts regular Virtual Open Days with Admissions Officers & current students. Our Virtual Open Day dates can be found here: https://www.wittenborg.eu/wittenborg-open-day-online.htm

Currently, all on-campus events including open days and campus tours have been cancelled. However, we are very pleased to inform you that Wittenborg will host its very first Virtual Open Day on 29th of April. 

Yes, you can still apply for the orientation year within 3 years after finishing your education. 

No, you can only use your orientation year residence permit to work in the Netherlands.

The Dutch residence permit for the orientation year (oriëntatiejaar or zoekjaar - search year) does not give you the right to work in other countries, even in the Schengen area. If you want to work in another (Schengen member) state, you will have to apply for a residence permit and/or a work permit in that state. Take note that your stay in other Schengen member states is limited to a maximum of 90 days within a period of 180 days. If you intend to stay in another Schengen member state longer, you must comply with the immigration regulations of that country. Take note also that if you do not have and keep your main residence in the Netherlands during the orientation year, your residence permit can be revoked. Having main residence in the Netherlands is a key requirement to retain a Dutch residence permit.

Note: The orientation year or zoekjaar residence permit is only applicable if you have been in the Netherlands on a study visa and you are not an EU/EEA resident.

If you have successfully completed your university studies and you would like to stay in the Netherlands to find a job or start your own company, you have to apply for the orientation (search) year or zoekjar residence permit. Once you have passed your Graduation Assignment (GA) Oral Defence, Wittenborg will start your deregistration process and inform the Dutch Immigration Office (IND) as we are legally bound to do so within 4 weeks of the Oral Defence day. This means that your study visa will be invalid after 4 weeks of your GA Oral Defence. Unfortunately, this period cannot be extended as per the regulations of IND. During this 4-week period, we will prepare and sign your 'Declaration of Study Completion'. You need this document to apply for your orientation year residence permit at IND (alternatively, you can use your Graduation Diploma if you have received it). If you would like this document, please send us an email at registrar@wittenborg.eu with your full name, student number and your current registered address details. We will send you this document within one week after your Oral Defence. Take note that you need to apply for this new residence permit as soon as possible to avoid facing a "residency gap".

Here are some tips on how to apply for the Orientation Year Residence Permit:

1) You can start the online application on the IND website at https://ind.nl/en/work/working_in_the_Netherlands/Pages/Looking-for-a-job-after-study-promotion-or-research.aspx . Click the ‘Apply online’ button. Alternatively you can apply by mail, but this will take a longer processing time.

2) For the online application, you need your DigiD and iDeal

3) There will be a fee charged for your application. Currently, (in  2020), the fee is €174. (Please check the website for any updates on the cost of application).

4) You also need to upload some documents together with your application. You can check the list of documents that you need to upload from the same website.

5) After your application has been received, the IND will send a confirmation letter. The letter will state the date the IND has received the application and the period within which the IND makes a decision. As a rule, the IND has to make a decision within a period of 90 days. However, if you apply online and your application is complete, the IND strives to handle your application in 2 weeks.

6) There are certain conditions which you need to satisfy before applying for this residence permit. Please check for more details from the same website.

You can refer to the attached FAQ document from IND if you have any other queries.

In the Netherlands, the easiest way to take the bus, train, subway, or tramway is to use an OV-Chipcard (PT Smart Card). The costs for the OV-Chipkaart itself is €7,50 and can be bought at https://www.ov-chipkaart.nl/purchase-an-ov-chipkaart.htm or at the local NS-service points. There are two different OV cards.

• The first is a personalised OV-chipcard, which allows for putting a photo on it and season tickets can be loaded here.
• The second option is an anonymous card, not registered to a name. The company will not be able to know who is traveling with this card.

Note: Season tickets can only be loaded on the personalised card.

Further details on 'How to use the OV-chipcard' can be accessed via: https://www.wittenborg-online.com/mod/glossary/showentry.php?eid=221.

If you have lost your OV-Chipkaart or if it is defective, then you will have to cancel the travel product via the OV-Chipkaart Customer Service Department. Contact them by dialling 0900-0980 (normal call charges apply).

There are mainly operational jobs available, but it is also depends on the market situation and your own experience/qualifications.

No, the options of WittenborgConnect and HOSCO are only for internships. For part-time jobs you can go through www.indeed.nl or you can build your network connection with fellow students or companies via LinkedIn.

No, if it is a part-time job, and not an internship, the student need not inform Wittenborg. The employer will apply for the work permit for you.

Most of the part-time jobs in NL require you to be physically in NL, so it is nearly impossible to find an online part-time job.

Suggestion: It is highly unlikely that you will be able to find an online part-time job in the Netherlands. Most jobs require you to be physically present in the Netherlands. Furthermore, to be able to work in the Netherlands, you need a residence permit and/or a work permit (TWV). If you are a new student from a non-EU country, you would not have your resident permit card, and BSN (Social Security No.) yet until you arrive in the Netherlands. These two are prerequisites for being employed in the Netherlands. You can find more details from the IND website: https://ind.nl/en/work

PDP consists of three main sections: Academic English, Seminars and Portfolio. 

You are required to register for Academic English. 

Note:

Find more detailed information in PDP AE module guide in the online area. Module Guides for All Programmes.

Student Support is organised through the Front Desk. Staff are able to manage all general questions regarding the university and living in the Netherlands. Front Desk staff also assist students in the submission and collection of documents, including all aspects of registration and residence permits.

Student Support assists with the following:

• Banking & Finances
• Student Affairs and Travelling
• Medical and Dental
• Health Insurance
• Working in the Netherlands
• Student Housing
• Student Building Access Cards
• Student Code of Behaviour

We are here to help, just ask!!

The Student Services Desk is open from 8 a.m. to 5 p.m. Monday to Friday.

Yes. You will be received by one of our current student volunteers at Schiphol on your arrival and bring you to your room by train. You should have filled in the arrival notification form which you have already received earlier in order for us to make the arrangements.

You should select the relevant Pre-Master's programme in your timetable depending on the Master's Programme you are planning to undertake once you complete the Pre-Master's programme.

No, pre-master's is considered part of the master's programme; therefore, it is not a compulsory module. However, master's or pre-master's students can only do their internships during the last semester of their study programmes. 

For any printing needs, students can avail of the multiple printers in the Aventus building. For the exact locations at Aventus, as well as registering for this service, please click the link https://aventus.mijnnieuweprinten.nl/Login/Login. 

Wittenborg also recommends students to visit Postmasters for making copies of required documents. The location of Postmasters can be found easily with a Google search.

Yes all programmes are running as planned, online. Immediately after the announcement from the Dutch government that schools and universities must close, Wittenborg launched its education online. From Block 6 (30 March) until at least 17 May (Block 7) all studies and teaching are carried out through our developed Moodle on Wittenborg Online and Office365 Groups and Teams system. Timetables are running as planned. Please check http://timetable.wittenborg.eu/ for the up-to-date info”. 

Note:

Prospective students are still welcome to apply for all upcoming starting dates. A full overview of our starting dates can be found here: https://www.wittenborg.eu/entry-dates-application-deadlines.htm.  

Project weeks are part of the curriculum and it will affect your ECs and ultimately the progress of your studies.

Yes, you are required to attend and pass all Project Weeks in the given academic year.

At least 6 times a year, Wittenborg students are involved in a project week that challenges them through real-life, real-time projects organised by the university in cooperation with various companies and organisations, both locally, nationally and sometimes internationally.

Students are divided into project groups and are given an assignment to be completed in a short period of time, usually one or two weeks. This means dealing with deadlines and pressure while working for a real client. At the end of the project week, findings are presented in a professional setting at Wittenborg University: an opportunity to hone consulting and presenting skills. In short: a stimulating and educational experience that prepares students for the reality of their future careers.

For more information about participation and project weeks, email projectweek@wittenborg.eu.

As is the case with the rest of the modules, project weeks will be delivered through online activities, i.e. online groups and team sessions will be conducted. Teams will be given the responsibility to collaborate outside the scheduled sessions. At the end, the teams will present their deliverables, while the university will make all the material and resources needed online for the students.

Note:

International trips have been cancelled. 

It can always be a hassle if your post gets misplaced after you have moved abroad. It may also be difficult for your friends or relatives to contact you if you have moved without letting them know in advance. There is a smart way to ensure any lost or misplaced posts by applying for this service on the Postnl website. This will enable all posts to your old address to be automatically redirected to the new address abroad. This service from Postnl is free of charge. 

To avoid confusion because the website is mainly in Dutch, there is the option of visiting a Postnl office in your area and activating this service.

You can apply for this service online by visiting their Postnl website at: https://www.postnl.nl/ontvangen/post-doorsturen/doorzendservice/.

After receiving a residence permit, foreign students can register in their municipality. All students must be registered at their local City Hall. Just call your local City Hall for an appointment.

The Front Desk can make an appointment with the Gemeente (City Hall) for registration of the newly arrived students from abroad in Apeldoorn. For the appointment, students should bring the following documents:

• Residence permit
• Passport (original copy)
• Birth Certificate (with legalised translation in Dutch or English)
• Accommodation contract

 Citizen Service Number (BSN)  

“Burgerservicenummer” (BSN) is a unique personal number that enables reliable and efficient data exchange between citizens and government. In the Netherlands, all residents must have their own BSN if they wish to engage in either part-time or full-time work or studies, and for administrative issues, such as opening a bank account. 

NOTE:

• A BSN will be issued to all students upon registering at the Gemeente.
• The whole process of the BSN number may take 2 to 3 weeks upon arrival.

The Wittenborg EEG rules and regulations state that, in order to continue a successful registration, a student must obtain at least 30 European study credits (ECs) within 12 months. 

Only where there are mitigating circumstances preventing the student from successful studying and, therefore, leaving the student unable to gain sufficient credits to continue their studies, can exemption to the credit requirement be requested. The request must be submitted by filling in this webform. Please be aware that an exemption to the credit requirement can only be requested once within the duration of the degree programme. 

The Student Registrar will evaluate the request based on the explanation and documentation provided and will inform the student and the Process Tutor of the final decision within 2 weeks after the request has been submitted. The request will only be taken into consideration if the request has been submitted at least 1 block before the 12 months have passed.    

If a student does not meet the credit requirement by the end of the 12 months and did not have any mitigating circumstances preventing the student from obtaining the credits, the deregistration process will be set into motion within 4 weeks after the 12 months have passed. For EU students, the deregistration will be communicated to the Dienst Uitvoering Onderwijs (DUO). For non-EU/EER students, WUAS will inform the Immigration and Naturalisation Service (IND) of deregistration, leading to a revocation of the study residence permit. 

Submit an extension application at the IND desk where possible. If this is not possible, you can ask for a return decision at the counter. With a return decision, you then have an additional 28 days to leave the country. You can make appointments at the counter in the usual way, but bear in mind the currently limited services at the IND counters.

If students wish to stay in the Netherlands after graduating, they must apply for a new residence permit. They cannot stay on their study permit.  

Information about the conditions of a search year and applying for a new residence permit are on the website of the IND: https://ind.nl/en/work/Pages/Looking-for-a-job-after-study-promotion-or-research.aspx. After being hired by a Dutch company, the company will apply for a work permit for the student.  

You will need to make an appointment to collect your residence permit, please make an online appointment via this link:  https://portal.ind.nl/oap/en/#/DOC.

Note:

• Please don't forget to bring your passport and the appointment code with you while going to collect your Residence Permit from IND. 
• At the IND office, please check your Residence Permit for mistakes in spelling, date of birth and all other personal details. If something is incorrect, mention it during the pick-up at the IND office.

You are allowed to stay outside of the Netherlands for either a maximum of 6 months in a row, or 3 years in a row each calendar year for a maximum of 4 months in a row. 

For detailed info, please check via: https://ind.nl/en/Pages/main-residence.aspx.

No. As you will know, the UK left the EU on 31 January 2020. Because your right of residence has changed as a result of Brexit, you have to arrange your residence after Brexit.

The Immigration and Naturalisation Service (IND) has come up with a Withdrawal Agreement with the UK. This agreement consists of a transition period from 1 February, 2020, up to and including 31 December, 2020, during which UK nationals who are already here in the Netherlands must take action to make sure they can also stay in the Netherlands after 31 December, 2020, by submitting an application for residence. To make sure you are ready to submit your application online, please first take care of the next few things first:

_____________________________________________________________________________________________________________

If you have not already done so, register yourself in person in the Personal Records Database (Basisregistratie Personen or BRP) at your town hall. The IND is linked to the BRP. If you register in the BRP, the IND can get in touch with you.

1. Then apply for a DigiD. With your DigiD, you can easily submit an online application to the IND. Do you already have a DigiD but no sms-verification? You can also set this up on My DigiD.
2. Then make sure that you will also receive post from the IND digitally. Use your DigiD to log in to MijnOverheid at https://mijn.overheid.nl/. There you can access your Berichtenbox (message box) where you can receive digital post from government institutions, including the IND. Go to Instellingen (Settings) and under Landelijke Organisaties check Immigratie- en Naturalisatiedienst (Immigration and Naturalisation Service, the IND).
3. Open a Dutch bank account. You need this to set up iDEAL, an online payment method. You will need iDEAL to pay for an online application for a residence document.
4. Do you have another EU/EEA or Swiss nationality? Make sure that nationality is listed in the Personal Records Database (BRP). Then you will not receive an invitation letter because you will not need a residence document.

_______________________________________________________________________________________________________________________

It is very important that your personal details in the Personal Records Database (BRP) are correct, as based on these details the IND will send invitation letters. In this letter, the IND will invite you to submit an application for residence after 31 December, 2020. If your application is approved you will receive a (new) residence document, which you will need to continue to live, work and study in the Netherlands. The application costs €58 for adults and €31 for children under 18.

If your residence permit is ready to be collected at the IND office, Wittenborg will have informed you of the collection of your residence permit by email.  

The current IND regulations state that you must pick up your residence permit within 3 months as stated on your MVV sticker. However, if you are unable to do so, as the IND states that the residence permits cannot be picked up at the IND office until 6th of April, please inform us (email registrar@wittenborg.eu) if you cannot meet the 3-months deadline. Wittenborg will then request IND for an extension of these 3 months, so that you can collect your residence permit later at the IND office. 

Results details are available for current students in Osiris. All current students will have the option to check their results and transcripts and the option to print it.

• Go to http://myresults.wittenborg.eu. Or click 'Online Library and Resources, My Results' from the top menu bar.
  
• Log in with your Wittenborg credentials (same as WB Online & Timetable).
• Click on Progress and choose Only print contributing test results.
• Select Show on screen to view the results on screen or Download file to download your results.

My Results page gives you a complete overview of your study progress. The option further allows you enrolment and un-enrolment from courses, exams, specialisations, giving you access to the entire range of courses on offer.

You will receive feedback and comments on your assignment from the module teacher in Turnitin, approximately two weeks after the deadline of the assignment. You can improve your assignment based on the feedback and upload the improved assignment in the relevant submission area during the next available retake period.

Yes. The university follows the guidelines set by the Dutch Government regarding lecturing and examinations.  Block 8 remains as a retake block. Should there be any change in the situation, the university will put the information on the online area.

According to the EEG, each exam will have a retake option, held in Blocks 4 or 8. Students are only allowed to register for retake exams for modules that have been given in that term. 

 The following rules will apply in all cases:

• Exam marks under 4 - compulsory re-attendance of the module (retake with attendance).
• Marks 4 and above gives right to a retake exam without attendance.

Anyone can lose a key and it may happen with you too. If you lose a key please contact studenthousing@wittenborg.eu and the student coordinator will arrange for a new key for you to enter your room. Please note that you will have to pay for this new key. https://www.wittenborg.eu/accomodation-contract-and-regulations.htm

All year plannings are published on the wittenborg.eu website: https://www.wittenborg.eu/downloads.htm

You can find study period, exam period and vacation plannings there.

There are different requirements for Phase 1 and Phase 2 students. Please read the module guide for more detailed information by clicking Module Guides for All Programmes.

Wittenborg Housing department provides living student housing service in Apeldoorn. Most of the bedrooms are single bedrooms, though you may have to share a large bedroom with another student, depending on the accommodation available and your budget. Usually younger student, just graduated from high school, is advised to take share room.

https://www.wittenborg.eu/apeldoorn-student-housing.htm

No. Smoking is strictly not allowed inside Wittenborg student accommodation.

Dealing in, using or possessing soft or hard drugs is forbidden in all Wittenborg housing.

Using, growing, or dealing drugs, as per Dutch Law, or possession thereof, is strictly forbidden, as is any other illegal activity. This will lead to a fine of €100, immediate eviction from Wittenborg housing and the matter will be reported to the police.

On condition that a student has a mitigating circumstance and/or a minimum of 210ECs (Bachelors) and 50ECs (Masters), a request can be made via the Special Seat Request Form if the remaining module is not within the block(s) prior to Graduation.  A Maximum of 2 modules can be requested. A student is permitted to do a special seat only once. Otherwise reverts to the normal planning of the module.

Special Seat requests are made not later than Lesson Week 1 of the block before the planned special seat i.e. For a special seat of Block 2: the request has to be made in Lesson Week 1 of Block 1.

Once you are accepted to Wittenborg University you will receive an email with your student account details (login and password). You need to log in with these credentials via office.wittenborg.eu. Please remember to change your password once you have activated your account.

If a student’s account denies access, this can have multiple reasons. Below the 3 most common reasons are highlighted.

• Password change. Students have to regularly change their password to secure their account.
• Inactivity for a longer period of time. If a student does not access his school account for a few months, the account will be blocked. The account has to be reset. The Wittenborg Front Desk can do this - send an email to have your account reset.
• Outstanding invoice tuition fee. If a student has not yet paid the tuition fees, an account will be blocked. After receiving the payment, the account will be reactivated.

For further information ask the Front Desk for support. This can be done either via email to frontdesk@wittenborg.eu or helpdesk@wittenborg.eu or by going to the Front Desk in person.

In the event of losing a student card, you must go to the Aventus main reception on the ground floor for a replacement card at a charge of €7.50 by debit card. Cash will not be accepted.

Note: 

Without a student card, you cannot enter an exam room or certain parts of the Wittenborg campus.

Student Card

A student card is an identification card to show that someone is enrolled as a student of Wittenborg. A student card also allows students to use the elevator in the Aventus building and to access the rooms downstairs in the Aventus building.

Note: 

Some companies give discounts to students if they can show their student ID.

How to obtain a student card

The Front Office will apply for student cards for new students.