FAQ Studying @ Wittenborg


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A

Question:

Academic Calendar: How can I find the academic year calendar?

(Last edited: Monday, 15 June 2020, 4:24 PM)
Answer:

Wittenborg University prides itself in providing education through regular contact with lecturers, tutors, and professionals from business and industry. The year programme is flexible as each course is fully modularised and implemented in a systematic way that allows future expansion and development. Each typical year at Wittenborg consists of 40 academic weeks and is divided into two terms, Winter Term and Summer Term, with six main blocks of six weeks each.

You can access the academic year calendar by clicking on the link below, under the section ‘WUAS Year Planning’https://www.wittenborg.eu/downloads.htm.



Question:

Accommodation: If I start block 6 (or block 7) from my home country, can I use the 4 months’ accommodation I paid for, later when I come to the Netherlands?

(Last edited: Saturday, 8 August 2020, 9:26 PM)
Answer:

Yes you can. Please inform our Registrar's Department at registrar@wittenborg.eu at least 15 working days before your arrival date so we can arrange your accommodation accordingly. 


Question:

Account Access: Why can't I access my online student account?

(Last edited: Saturday, 8 August 2020, 9:28 PM)
Answer:

If a student is denied access to his/her student’s account, this can be due to a few reasons. The 3 most common reasons are as follows:

  • Entering the wrong password: A password may have been changed recently or the student may have simply entered the wrong password. Passwords are case sensitive.
  • Inactivity for a long period of time: If a student does not access his/her student account for a few months, the account will be blocked. The account has to be reset. Please contact Wittenborg Helpdesk to help reset the account. Helpdesk or Front Desk will send to the student’s alternative email information to have the account reset.
  • Outstanding invoice tuition fee: If a student has not yet paid the tuition fees, the student’s account will be blocked. The account will be reactivated once the outstanding tuition fees have been paid.

If any question remains, students can contact the front desk for support. This can be done either via an email to frontdesk@wittenborg.eu or by phone: (088) 6672688.



Question:

Admission/Application: Is Wittenborg University of Applied Sciences still considering applications from students residing in countries that are affected by the COVID-19 outbreak?

(Last edited: Tuesday, 14 July 2020, 10:22 AM)
Answer:

Yes, Wittenborg is processing all applications as normal. Wittenborg is closely monitoring the current COVID-19 situation and follows the guidelines as implemented by the Dutch government and the Dutch National Institute for Public Health and the Environment. However, Wittenborg Admissions continues processing applications for its next intakes, regardless of your nationality or the country you are residing in.


Question:

Apeldoorn Campus: How can I find the Wittenborg location in Apeldoorn?

(Last edited: Monday, 15 June 2020, 4:35 PM)
Answer:

Wittenborg University of Applied Sciences has its main campus in Apeldoorn, which consists of two separate buildings within walking distance from one another. Both locations share a central telephone number +31 (0)88 6672 688. Both Wittenborg campuses are conveniently accessible by public transport and are just 3-4 minutes walking distance from the Apeldoorn train and bus station.

  • Aventus building: Laan van de Mensenrechten 500, 7331 VZ Apeldoorn.
  • Spoorstraat building: Spoorstraat 23, 7311 PE Apeldoorn.

The Aventus building

The Aventus building is just across the road on the south side of the railway station and is accessible via the pedestrian and bicycle subway. 

New students are always expected at the 3rd floor of the Aventus building. Upon entering the main entrance of the Aventus building, turn right where there is a café/brasserie. Walk past it and access the door on your left towards the stairs and walk up the stairs to the 3rd floor.

Note: The elevator is only accessible with a student card.

The Spoorstraat building

The Spoorstraat building is located on the north side of the railway station and is about 3 minutes' walking distance. It can be recognised by the Wittenborg flags and the Wittenborg logo at the top of the building.






Question:

Assignment Deadline: What happens if I miss a deadline to upload an assignment on Turnitin?

(Last edited: Tuesday, 14 July 2020, 11:02 AM)
Answer:

Rules and regulations regarding deadlines to upload assignments at Turnitin are clearly indicated in the EEG guide of Wittenborg (Part 5 - General Assessment Policy). The deadlines to upload assignments are also clearly shown in the Online Module course area and in the Turnitin submission page. The upload area is visible to everyone who is enrolled at the online module area of the course. 

You also need to consider the difference in the time zone that you are located in (for those who are not physically present in the Netherlands). Should you have technical issues, you need to contact helpdesk@wittenborg.eu at least 30 minutes before the deadline with the assignment and screenshot(s) of the exact technical issue. Emails sent after the deadline will not be attended to.

If you miss the deadline to upload an assignment on Turnitin, you will have to wait for the retake possibility.

Note:

You are highly advised not to upload your assignment in the last minute.




Question:

Assignment Submission: What should I do if I have uploaded the wrong assignment?

(Last edited: Saturday, 8 August 2020, 9:34 PM)
Answer:

Turnitin at Wittenborg allows you to resubmit your assignment multiple times by overwriting the previous submissions, until the due date. This means that if you have submitted a wrong document, you can resubmit again by uploading the correct document. The newly uploaded document will overwrite the previous one. You can resubmit many times until the deadline. This feature of overwriting previous submissions ensures that your module teacher will only receive the latest submission for checking.


Question:

Assignment Submission: When can I submit my assignment?

(Last edited: Tuesday, 14 July 2020, 11:17 AM)
Answer:

The window period to upload assignments is open at least two weeks in advance of the due date. Avoid uploading your assignment at the last minute. Make sure to upload the assignment a day earlier to avoid complications such as technical glitches, lost internet connection, system overload etc. Submitting your assignment early also helps you to view your Similarity Index Report and ensure that the similarity index is below the 20% limit set by Wittenborg (Refer to EEG for more details). This allows you time to amend your assignment if necessary.

In case of technical issues, contact: helpdesk@wittenborg.eu at least 30 minutes before the deadline, with the name of the module and screenshot(s) of the exact technical issue. Email sent after the deadline will not be attended to.



Question:

Assignment Submission: When should I submit my assignments for Type 2 exams?

(Last edited: Tuesday, 14 July 2020, 10:08 AM)
Answer:

You can find submission deadlines in your module online area for Type 2 exams.





Question:

Assignment Submission: Will I get an extension in assignment submissions if the quality of Internet in my home country is poor?

(Last edited: Tuesday, 14 July 2020, 1:16 PM)
Answer:

There is no extension of deadline for submitting assignments online. It is the student's responsibility to submit the assignment on time. Many problems can surface at the last minute, such as technical glitches, failed internet connection, system or software failure etc.

If you are aware that you might encounter technical problems from your home country, it is best that you find alternative ways to submit your assignment before the deadline.

If you are still not able to solve your technical issue, please contact helpdesk@wittenborg.eu at least 30 minutes before the deadline, with the name of the module assignment and screenshot(s) of the exact technical issue. Email sent after the deadline will not be attended to.




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