FAQ Studying @ Wittenborg



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Question:

Intranet: How can I start using the university Intranet?

(Last edited: Monday, 13 July 2020, 11:28 AM)
Answer:

You can login with your username and password provided by the Administration Office. You will then be asked to edit your profile, which happens only one time. After you have logged in for the first time, the Webmaster will add your account under 'Students'. Students will be placed in their relevant classes.

Sign-in in Office 365 System

With your student number and password login combination, you can login to the 365 Office Exchange Email and Exchange System.

Assignments online

Intranet is used more and more by Wittenborg to allow students to upload their assignments. The intranet enables students and their teachers to keep an accurate record of progress and to communicate with each other about students’ studies.


Question:

News@Wittenborg: How can I stay in touch with the latest information and news at Wittenborg?

(Last edited: Monday, 13 July 2020, 11:46 AM)
Answer:

To stay informed at Wittenborg, students will be kept up to date of all news, events and study information through Wittenborg’s own online information system. All news posts will be automatically e-mailed to all students and staff who have registered their profiles on the Intranet!

In any modern learning environment, online information plays an important role. At Wittenborg, students can access course information, modules, web mail, their account information and many other utilities, through the intranet. www.wittenborg-online.com

Logging in www.wittenborg-online.com

Login is done by using your assigned user name (studentnumber@student.wittenborg.eu) and password. See Part 4 of the EEG for more technical information. Wittenborg's Intranet can be accessed from school and from home, or from anywhere in the world where there is internet connection. All you have to do is to log in using your Wittenborg credentials.


Question:

Graduation Assignment Clearance Form:How can I upload my Graduation Clearance Form?

(Last edited: Monday, 13 July 2020, 11:49 AM)
Answer:

No student is allowed to upload and defend their Graduation Assignment/Final Project unless they have uploaded a completed and signed clearance form at the time of submission of the final version (the deadline is same for the final version of GA/FP submission and clearance form). The clearance form shows that a student has completed all the required exams except the Final Project and have achieved 60 European Credits, and paid all outstanding dues to the institution.

A scanned copy of the properly filled out and signed Clearance Form (check EEG, Part 8) by all departments should be uploaded by the student in the Master's GA/FP online area before the deadline (Check module online area for exact time and date).

However, during this COVID-19 situation, this practice has been suspended until further notice. Students can check the status of this requirement via the GA (Final Project) module online area.


Question:

Wi-Fi: How can i use Wi-Fi in the library?

(Last edited: Monday, 13 July 2020, 11:52 AM)
Answer:

All students can use Wi-Fi via the network Eduroam. All necessary information is available on the Wi-Fi information page of Radboud ICT service. Wi-Fi is also available for visitors outside Radboud University but they need to request a login code with the library staff or with the ICT service point in the hall of the Central Library.


Question:

Student Account: How do I activate my Student Account?

(Last edited: Monday, 13 July 2020, 11:52 AM)
Answer:

Once you are accepted to Wittenborg University you will receive an email with your student account details (login and password). You need to log in with these credentials via office.wittenborg.eu. Please remember to change your password once you have activated your account.



Question:

Timetable: How often should I update my timetable?

(Last edited: Monday, 13 July 2020, 11:53 AM)
Answer:

We strongly recommend updating your timetable at the beginning of each block to ensure you have an up-to-date class schedule and at least one week before exam week for the most up-to-date exam location/timing.



Question:

Enrolment in Modules: How should I know which modules to enrol in?

(Last edited: Monday, 13 July 2020, 11:54 AM)
Answer:

In order to know what modules you have to attend in each block please check your study programme curriculum. This can be found in your programme's Education and Examination Guide (EEG) online (Part 3)



Question:

Links: How to access useful links?

(Last edited: Monday, 13 July 2020, 11:54 AM)
Answer:

Please find some useful links below:

Study information

For study-related questions please contact your Process Tutor through the online area.

Process Tutor Areas (links)


Websites


Question:

Online Lectures: How to attend online lectures during Block 6?

(Last edited: Monday, 13 July 2020, 11:55 AM)
Answer:

There will not be a compulsory live video. The teacher may post some videos and files to the online area. You can participate in the class via online chat and through the participation assignments. The teacher will be online during the scheduled hours.



Question:

Introduction Week: How will the Introduction Week be organised?

(Last edited: Monday, 13 July 2020, 5:01 PM)
Answer:

If you are starting your studies in Block 7 of the academic year 2019/2020, the introduction days will be held online as webinar sessions. 

All students who have planned a Block 7 arrival must contact the Registrar (registrar@wittenborg.eu) to make all arrangements well in advance.


Question:

Modules/Curriculum: How to find my Curriculum (list of all modules)?

(Last edited: Monday, 13 July 2020, 5:02 PM)
Answer:

You can find your study programme curriculum in Part 3 of EEG. Please check your programme EEG on Moodle area.


Question:

School Holidays: How to know my school holidays: general year planning?

(Last edited: Monday, 13 July 2020, 5:02 PM)
Answer:

All year plannings are published on the wittenborg.eu website: https://www.wittenborg.eu/downloads.htm

You can find study period, exam period and vacation plannings there.


Question:

COVID-19 Matters - Residence Permit:How will it affect my residence permit if I decide to leave the Netherlands due to the Covid-19 crises?

(Last edited: Monday, 13 July 2020, 5:03 PM)
Answer:

During the residence permit study, you may stay outside the Netherlands for a maximum of 6 months in a row or 3 years in a row each year for a maximum of 4 months in a row. 

Note:

For detailed info, please check https://ind.nl/en/Pages/main-residence.aspx.



Question:

Project Weeks: How will the project weeks be delivered?

(Last edited: Tuesday, 14 July 2020, 9:31 AM)
Answer:

As is the case with the rest of the modules, project weeks will be delivered through online activities, i.e. online groups and team sessions will be conducted. Teams will be given the responsibility to collaborate outside the scheduled sessions. At the end, the teams will present their deliverables, while the university will make all the material and resources needed online for the students.

Note:

International trips have been cancelled. 



Question:

Online Presentation: I am invited for an online presentation but I get an error message everytime I click to join the online meeting.

(Last edited: Tuesday, 14 July 2020, 9:32 AM)
Answer:

When you receive an outlook invitation you might receive the following message:

  “A custom mail flow rule created by an admin at wittenborg.eu has blocked your message.”

Any time you receive an invitation in Microsoft Outlook or 365 and accept it, the invitation will be visible from then on in your calendar. Therefore, even if you close the window that pops up while you have accepted the invitation, you can always go to your Outlook calendar and join the communication channel again.

Note:

If the problem persists you may email helpdesk@wittenborg.eu for further assistance.


Question:

Exam Results: I cannot see my exam results.

(Last edited: Tuesday, 14 July 2020, 9:33 AM)
Answer:

If you cannot find an exam result or grade, please contact Exam Results via this email: examresults@wittenborg.eu or contact your process tutor for further assistance.


Question:

MVV Sticker: I have already collected my MVV / visa sticker, but I am unable to travel to the Netherlands within the 3 months stated on the MVV sticker in my passport. What can I do?

(Last edited: Tuesday, 14 July 2020, 9:34 AM)
Answer:

Please contact the Dutch embassy to request another MVV sticker in your passport if you are unable to travel to the Netherlands within the 3 months as stated on the MVV sticker in your passport. As some of the Dutch embassies are on temporary lockdown they are less accessible by email or phone, don't wait until the last moment to contact them. 

Do not forget to keep us informed at all times by calling emailing us at registrar@wittenborg.eu or calling us at +31 886672688 if there is a change in your plans for coming to the Netherlands. 



Question:

Residence Permit: I have arrived in the Netherlands, but I cannot collect my residence permit, as IND has limited their office hours. What can I do?

(Last edited: Tuesday, 14 July 2020, 9:34 AM)
Answer:

If your residence permit is ready to be collected at the IND office, Wittenborg will have informed you of the collection of your residence permit by email.  

The current IND regulations state that you must pick up your residence permit within 3 months as stated on your MVV sticker. However, if you are unable to do so, as the IND states that the residence permits cannot be picked up at the IND office until 6th of April, please inform us (email registrar@wittenborg.eu) if you cannot meet the 3-months deadline. Wittenborg will then request IND for an extension of these 3 months, so that you can collect your residence permit later at the IND office. 



Question:

MVV Sticker: I have collected my MVV already, however, the access conditions for people who want to travel to the Netherlands have been tightened. Is this restriction also applicable to me if I want to enter the Netherlands with an MVV?

(Last edited: Tuesday, 14 July 2020, 9:35 AM)
Answer:

From Thursday 19 March 2020 at 6 p.m., the access conditions for people who want to travel to the Netherlands have been tightened. This means that persons who do not fall under the exception categories will not enter the Netherlands and they will be refused entry. In principle, this measure applies for a period of 30 days. This measure does not apply to: 

  • holders of an MVV or Dutch residence permit, regardless of the purpose of residence; 
  • third-country nationals in possession of a residence permit from a Schengen or EU member state; 
  • holders of a residence permit as long-term resident. 


Question:

Study Progress: I have questions regarding my study progress.

(Last edited: Tuesday, 14 July 2020, 9:35 AM)
Answer:

Please, fill in the Form (http://tiny.cc/y6nslz). The process tutor will get back to you as soon as possible.




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