FAQ Studying @ Wittenborg


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E

Question:

Education Department- How can I contact the education department?

(Last edited: Thursday, 18 June 2020, 8:58 AM)
Answer:

While the Education Department office is open daily for short questions, for consultations please make an appointment by email to education@wittenborg.eu and you will receive a confirmation within 3 working days.

Contacting Lecturers

All lecturers can be contacted through their Wittenborg email generally by putting their firstnames.lastname@wittenborg.eu


Question:

EEG: What is the EEG and where can I find it?

(Last edited: Tuesday, 14 July 2020, 10:03 AM)
Answer:

The Education and Examination Guide (EEG) is the first thing you need to read before you start your classes. The EEG consists of all the crucial information you need for your studies, including handbooks on work placement, graduation assignment, academic writing, etc. 

EEGs are available for each study programme and can be found in the online Moodle area (https://www.wittenborg-online.com).



Question:

EEG: Whom can I contact for clarifying doubts on the EEG?

(Last edited: Monday, 13 July 2020, 10:15 AM)
Answer:

If students have questions about a section in the EEG, they can contact their process tutor to guide them. Process tutors will be allocated by Wittenborg and during the Introduction Week, students will be informed on how to contact their process tutor, to make an appointment.

Before students arrive at Wittenborg, we recommend reading a few sections of the EEG to get an impression of the education system at our university. The following sections are recommended:

  • Part 2: Education Guide
  • Part 3: Programme curriculum- Specialisation-related curriculum
  • Part 4: Practical information guide- Grading system in the Netherlands, Attendance & exams – important notice


Question:

Email Receipt: Where will I get the submission receipt?

(Last edited: Thursday, 18 June 2020, 9:02 AM)
Answer:

An email receipt is sent to your S#@student.wittenborg.eu account each time the assignment has been submitted on Turnitin.  Should you provide any other email ID, it is wise to check the spam/junk folder. 


Question:

Emergency Contact: Where can I find important telephone numbers in case of emergencies?

(Last edited: Thursday, 9 July 2020, 1:05 PM)
Answer:

You can find basic information about living in the Netherlands from Wittenborg-online, on your Dashboard under the title ‘Information for International Students in the Netherlands or through this link: https://www.wittenborg-online.com/enrol/index.php?id=1183

All information pertaining to your living in the Netherlands, from the time before your arrival to after you graduate can be found here. If you are staying at Wittenborg’s accommodation, the student housing information booklet placed inside your room and in the common area contains emergency numbers in case of urgent needs. This information can be found in the first page and contains numbers of Wittenborg Housing Department, Police, Fire Brigade and Hospital.

Generally, the Dutch emergency number for police, fire department and ambulance is 112. The Call Centre respondent will respond to the call and ask who you are, where the emergency takes place and what the emergency is. They will then send the right forces (police, ambulance or fire service) to the scene.

Note: Only call these numbers if the matter cannot wait another minute with the issue. The Netherlands has a strict policy on emergency numbers. It is considered a crime to unnecessarily call 112. They will charge the person who calls the emergency number for nothing.

If someone needs the police for something else than an urgent crime, they can be reached at 0900-8844. For minor issues destined to be solved by the fire department, the phone number of the Apeldoorn fire department is 055-548 3555. 

In case of health issues, if one is not in immediate life danger, do not call 112. Call the Family doctor’s office and press 1 for emergency. They will tell you what to do next. If someone has a major health issue out of office hours, they can call the Apeldoorn Huisartsenpost. The telephone number is 0900 - 600 9000. They will give you instructions on what to do next.

 Note: Do not go to the emergency room/hospital without calling the Huisartsenpost first. This will not be covered by the insurance and it will take a lot of time before they can help.


Question:

Enrolled Programmes: How can I see the details of enrolled programmes on my results page?

(Last edited: Thursday, 18 June 2020, 9:03 AM)
Answer:

This can be done by clicking the 'Personal details' option on the http://myresults.wittenborg.eu. The 'Personal details' option shows only your active programmes.


Question:

Enrolment in Modules: How should I know which modules to enrol in?

(Last edited: Monday, 13 July 2020, 11:54 AM)
Answer:

In order to know what modules you have to attend in each block please check your study programme curriculum. This can be found in your programme's Education and Examination Guide (EEG) online (Part 3)



Question:

Enrolment Key: How to access Module Enrolment Key?

(Last edited: Thursday, 9 July 2020, 5:19 PM)
Answer:

Module enrolment key gives you access to modules you have to take in each block.  They can be accessed via the steps below:

1)      Sign in to your student account at wittenborg-online.com

2)      Go to Process Tutor Areas

3)      Select your programme specialisation

4)      You will see the list of all the modules with enrolment keys

5)      Select the enrolment key for the modules you have registered

Note: Each module has its own enrolment key.



Question:

Enrolment Keys: Where can I find the module enrolment keys?

(Last edited: Thursday, 9 July 2020, 5:16 PM)
Answer:

Module enrolment key gives you access to modules you have to take in each block.  They can be accessed via the steps below:

1)      Sign in to your student account at wittenborg-online.com

2)      Go to Process Tutor Areas

3)      Select your programme specialisation

4)      You will see the list of all the modules with the enrolment keys

Note: Each module has its own enrolment key.

Important: 

Please do not enrol for a module that you are not planning to attend. If you do so, then you will be marked absent and this will result in a '0' mark and might affect your study progress. Please only enrol for modules that you are definitely planning to attend. Also, please note that you will be un-enrolled if you are not active within the module area for a period of 3 weeks.


Question:

Exam Registration: What happens if I forget to register for the exams?

(Last edited: Tuesday, 14 July 2020, 10:00 AM)
Answer:

It is compulsory to register for standard/retake exams. If you forget to register for the exam, you should get in contact with your process tutor as soon as possible. Otherwise, you cannot take the exam.




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