FAQ Studying @ Wittenborg


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E

Question:

Email Receipt: Where will I get the submission receipt?

(Last edited: Thursday, 18 June 2020, 9:02 AM)
Answer:

An email receipt is sent to your S#@student.wittenborg.eu account each time the assignment has been submitted on Turnitin.  Should you provide any other email ID, it is wise to check the spam/junk folder. 


Question:

Emergency Contact: Where can I find important telephone numbers in case of emergencies?

(Last edited: Thursday, 9 July 2020, 1:05 PM)
Answer:

You can find basic information about living in the Netherlands from Wittenborg-online, on your Dashboard under the title ‘Information for International Students in the Netherlands or through this link: https://www.wittenborg-online.com/enrol/index.php?id=1183

All information pertaining to your living in the Netherlands, from the time before your arrival to after you graduate can be found here. If you are staying at Wittenborg’s accommodation, the student housing information booklet placed inside your room and in the common area contains emergency numbers in case of urgent needs. This information can be found in the first page and contains numbers of Wittenborg Housing Department, Police, Fire Brigade and Hospital.

Generally, the Dutch emergency number for police, fire department and ambulance is 112. The Call Centre respondent will respond to the call and ask who you are, where the emergency takes place and what the emergency is. They will then send the right forces (police, ambulance or fire service) to the scene.

Note: Only call these numbers if the matter cannot wait another minute with the issue. The Netherlands has a strict policy on emergency numbers. It is considered a crime to unnecessarily call 112. They will charge the person who calls the emergency number for nothing.

If someone needs the police for something else than an urgent crime, they can be reached at 0900-8844. For minor issues destined to be solved by the fire department, the phone number of the Apeldoorn fire department is 055-548 3555. 

In case of health issues, if one is not in immediate life danger, do not call 112. Call the Family doctor’s office and press 1 for emergency. They will tell you what to do next. If someone has a major health issue out of office hours, they can call the Apeldoorn Huisartsenpost. The telephone number is 0900 - 600 9000. They will give you instructions on what to do next.

 Note: Do not go to the emergency room/hospital without calling the Huisartsenpost first. This will not be covered by the insurance and it will take a lot of time before they can help.


Question:

Enrolled Programmes: How can I see the details of enrolled programmes on my results page?

(Last edited: Thursday, 18 June 2020, 9:03 AM)
Answer:

This can be done by clicking the 'Personal details' option on the http://myresults.wittenborg.eu. The 'Personal details' option shows only your active programmes.


Question:

Enrolment in Modules: How should I know which modules to enrol in?

(Last edited: Monday, 13 July 2020, 11:54 AM)
Answer:

In order to know what modules you have to attend in each block please check your study programme curriculum. This can be found in your programme's Education and Examination Guide (EEG) online (Part 3)



Question:

Exam Registration: How do I register for the exams?

(Last edited: Monday, 14 September 2020, 10:55 PM)
Answer:

You are automatically registered for exams once you have enrolled for the modules.



Question:

Exam Registration: What happens if I forget to register for the exams?

(Last edited: Tuesday, 14 July 2020, 10:00 AM)
Answer:

It is compulsory to register for standard/retake exams. If you forget to register for the exam, you should get in contact with your process tutor as soon as possible. Otherwise, you cannot take the exam.



Question:

Exam Results: I cannot see my exam results.

(Last edited: Tuesday, 14 July 2020, 9:33 AM)
Answer:

If you cannot find an exam result or grade, please contact Exam Results via this email: examresults@wittenborg.eu or contact your process tutor for further assistance.


Question:

Exam Results: What can I do if I think that my result is incorrect?

(Last edited: Monday, 14 September 2020, 11:00 PM)
Answer:

You can contact your lecturer if you think that the result is incorrect.



Question:

Exam Results: When can I view my exam results?

(Last edited: Monday, 14 September 2020, 10:59 PM)
Answer:

The results would be published in the Osiris ten working days after the date of the exam. If it is not available, students can send an email query to examresults@wittenborg.eu



Question:

Exam Results: Where can I view my exam marks or results?

(Last edited: Tuesday, 28 April 2020, 1:24 PM)
Answer:

The exam results can be found in http://myresults.wittenborg.eu. Students can click on the 'Study Progress Review' by clicking on the 'Progress' tab.

Steps

Note: If results are missing on MyResults, please send an email to examresults@wittenborg.eu



Question:

Exam Timetable: How can I access the examination timetable?

(Last edited: Monday, 14 September 2020, 10:45 PM)
Answer:

You need to login in the timetable, select your programme, then save timetable. Now, you can find your examination dates.

https://timetable.wittenborg.eu is the webpage that has all scheduled classes & exams for all programmes. You need to access it to find information on the scheduled class & exam location, date and time and lecturer details.



Question:

Examinations: How can I review Type 2 exams in blocks 6 and 7?

(Last edited: Monday, 13 July 2020, 11:22 AM)
Answer:

During the ongoing COVID-19 situation, the “traditional’’ written exams (Type 1) have been replaced by assignments (Type 2). You will receive feedback and comments on your assignment from the module teacher in Turnitin, approximately two weeks after the deadline of the assignment.



Question:

Exams: Is there any difference between the Type 1 and Type 2 exams?

(Last edited: Tuesday, 14 July 2020, 9:43 AM)
Answer:

Type 1 exams are the written exams which are traditional classroom-based exams, where students are asked to answer several questions or analyse situations and cases in text form, without any study aids such as notes or textbooks. Written examinations are 3 hours unless otherwise indicated by the lecturer.

Type 2 exams are assignments completed individually or in groups.



F

Question:

Facebook: I wish to join the Wittenborg Facebook page. What should I do?

(Last edited: Thursday, 18 June 2020, 9:15 AM)
Answer:

We would like to offer our students the opportunity to meet fellow students and staff in an informal way, even before arrival. This is why we suggest joining Wittenborg on Facebook.

Login or create a Facebook account: www.facebook.com. Search 'Wittenborg Students & Staff' on the Facebook website or app. Click 'Join us'. 

After approval, students can receive the latest information on their personal accounts.



Question:

Flight Cancelled: My flight to the Netherlands is cancelled/postponed due to COVID-19. What do I need to do?

(Last edited: Monday, 20 April 2020, 5:28 PM)
Answer:

In such a situation, please call the Wittenborg University of Applied Sciences telephone number +31886672688 (weekends: +31613723608) to inform Wittenborg's staff members so that they can take the necessary action. After your call please also send a short e-mail to this address: registrar@wittenborg.eu, mentioning your student number and explaining your situation.  

Please follow the same procedure if you face any difficulties that prevent you from travelling to the airport of your departure point that is caused by airport authorities or airline company staff. 



Question:

Food in the Netherlands: Can I buy the food that I am used to while staying in the Netherlands?

(Last edited: Saturday, 11 July 2020, 10:05 AM)
Answer:

Yes, in general everything is available in the markets. There are plenty of supermarkets you can choose from, though sometimes you may have to go to a specialised shop to buy a specific item, e.g. Asian food. Rice is a common product in the supermarkets. Black Bean sauce can be found in Asian shops.  


G

Question:

Graduation Assignment (GA) Oral Defence/Presentations: Can I use any special equipment or request for special arrangements for my GA Oral Defence/Presentation?

(Last edited: Monday, 13 July 2020, 10:46 AM)
Answer:

Yes, you may use any equipment or request for special arrangements. However, please arrange this either through your Academic Supervisor or Process Tutor or the Education Department at least one week in advance of the time of the Oral Defence.


Question:

Graduation Assignment (GA/FP) Submission:Where can I submit my GA hard copies?

(Last edited: Tuesday, 14 July 2020, 10:10 AM)
Answer:

Students must submit two properly bound (NO SPIRAL BINDING) copies of their GA/FP at least 3 days before the presentation. You can hand them in to the Front Desk at Laan vanMensenrechten 500.


Question:

Graduation Assignment (GA/FP):What is the deadline to upload my GA final version?

(Last edited: Tuesday, 14 July 2020, 10:02 AM)
Answer:

The Turnitin Upload area for GA Final Version of a block closes at 4 p.m. CET (16:00 Dutch Time) on the Monday of Week 4 of a block. Once it has closed, it will become hidden to students and the upload area in the next block will open. If you miss the deadline you will need to submit in the next block's submission area.


Question:

Graduation Assignment Clearance Form:How can I upload my Graduation Clearance Form?

(Last edited: Monday, 13 July 2020, 11:49 AM)
Answer:

No student is allowed to upload and defend their Graduation Assignment/Final Project unless they have uploaded a completed and signed clearance form at the time of submission of the final version (the deadline is same for the final version of GA/FP submission and clearance form). The clearance form shows that a student has completed all the required exams except the Final Project and have achieved 60 European Credits, and paid all outstanding dues to the institution.

A scanned copy of the properly filled out and signed Clearance Form (check EEG, Part 8) by all departments should be uploaded by the student in the Master's GA/FP online area before the deadline (Check module online area for exact time and date).

However, during this COVID-19 situation, this practice has been suspended until further notice. Students can check the status of this requirement via the GA (Final Project) module online area.



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