FAQ Studying @ Wittenborg


Student Housing

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Question:

Accommodation: If I start a block from my home country, can I use the 4 months’ accommodation I paid for, later when I come to the Netherlands?

(Last edited: Friday, 4 September 2020, 4:33 PM)
Answer:

Yes you can. Please inform our Registrar's Department at registrar@wittenborg.eu at least 15 working days before your arrival date so we can arrange your accommodation accordingly. 


Question:

Change of Address deadline: I have checked out from student housing. Do I have to register my new address immediately?

(Last edited: Thursday, 13 August 2020, 2:19 PM)
Answer:

1. If you move within or to the municipality of Apeldoorn, you are legally obliged to inform the city hall. 

a.       Firstly, please send us your new address by writing to frontdesk@wittenborg.eu

b.       Secondly, you need to change your address online with your DigiD code.  Completing this process is your own responsibility.

The following link is the page on the city hall website, which informs how to change your address online. 

https://iburgerzaken.apeldoorn.nl/gaas-web/server/continue/StartVerhuizing;jsessionid=8C22DB3273EA4687ACA6B5DB4096CB48#burgerzaken

Note:

You must inform the municipality of your change of address anywhere between 4 weeks prior to moving and 5 days after moving. The moving date that you provide will be treated as the day on which your address changed. If you inform the municipality more than 5 days after moving, the date on which you inform the municipality will be treated as the moving date. Municipalities can impose a fine of up to €325 if you do not inform them in time of important changes to your personal information.



Question:

Charging Equipments: How can I charge my laptop or mobile phone once I arrive in the Netherlands?

(Last edited: Friday, 14 August 2020, 12:43 PM)
Answer:

Travel with a mobile phone, tablet or laptop can be difficult without the right adapter. Make sure you bring a European adapter from home, or buy one at any of the local shops once you arrive in the Netherlands. In the Netherlands (Holland) the power plugs and sockets are of type C and F. The standard voltage is 230 V and the standard frequency is 50 Hz.

Please visit https://www.power-plugs-sockets.com/netherlands-holland/ for more details on using the right power adapter in the Netherlands.


Question:

Check Out Notice: Should I give prior notice of my intention to check out?

(Last edited: Friday, 22 May 2020, 11:42 AM)
Answer:

Yes. Residents must give at least four weeks’ notice in advance to Wittenborg Housing of their intended check-out date and time, so a mutually suitable pre-check-out time can be agreed by both parties. The intended check-out date and time can be on or before the last date of the housing package.


Question:

Check-in Rules: I have moved into Wittenborg student housing recently. What should I do next?

(Last edited: Tuesday, 16 June 2020, 5:45 PM)
Answer:

At check-in, residents are provided with an inventory checklist, the Check-In Form*. Please use this document to report any issues within your apartment and submit it signed to the front office within 3 working days of your arrival. If this document is not submitted, it is taken as confirmation that all items, and dormitory, as set out in the inventory checklist, are present and in good condition. Residents must pay for any damages incurred outside normal ‘wear and tear’.

*This list is used again when checking out. The items on the back of the form must be present when checking out. All missing items are to be paid for by the leaving student. The personal items on the list must be removed from the room.



Question:

Drinking Water: Is tap water in the Netherlands safe to drink?

(Last edited: Monday, 29 June 2020, 9:57 AM)
Answer:

Yes, tap water in the whole of the Netherlands is safe to drink. Not only will you save money by not buying bottled water, but you can also help towards keeping the environment clean by reducing plastic waste.


Question:

Emergency Contact: Where can I find important telephone numbers in case of emergencies?

(Last edited: Thursday, 9 July 2020, 1:05 PM)
Answer:

You can find basic information about living in the Netherlands from Wittenborg-online, on your Dashboard under the title ‘Information for International Students in the Netherlands or through this link: https://www.wittenborg-online.com/enrol/index.php?id=1183

All information pertaining to your living in the Netherlands, from the time before your arrival to after you graduate can be found here. If you are staying at Wittenborg’s accommodation, the student housing information booklet placed inside your room and in the common area contains emergency numbers in case of urgent needs. This information can be found in the first page and contains numbers of Wittenborg Housing Department, Police, Fire Brigade and Hospital.

Generally, the Dutch emergency number for police, fire department and ambulance is 112. The Call Centre respondent will respond to the call and ask who you are, where the emergency takes place and what the emergency is. They will then send the right forces (police, ambulance or fire service) to the scene.

Note: Only call these numbers if the matter cannot wait another minute with the issue. The Netherlands has a strict policy on emergency numbers. It is considered a crime to unnecessarily call 112. They will charge the person who calls the emergency number for nothing.

If someone needs the police for something else than an urgent crime, they can be reached at 0900-8844. For minor issues destined to be solved by the fire department, the phone number of the Apeldoorn fire department is 055-548 3555. 

In case of health issues, if one is not in immediate life danger, do not call 112. Call the Family doctor’s office and press 1 for emergency. They will tell you what to do next. If someone has a major health issue out of office hours, they can call the Apeldoorn Huisartsenpost. The telephone number is 0900 - 600 9000. They will give you instructions on what to do next.

 Note: Do not go to the emergency room/hospital without calling the Huisartsenpost first. This will not be covered by the insurance and it will take a lot of time before they can help.


Question:

Food in the Netherlands: Can I buy the food that I am used to while staying in the Netherlands?

(Last edited: Saturday, 11 July 2020, 10:05 AM)
Answer:

Yes, in general everything is available in the markets. There are plenty of supermarkets you can choose from, though sometimes you may have to go to a specialised shop to buy a specific item, e.g. Asian food. Rice is a common product in the supermarkets. Black Bean sauce can be found in Asian shops.  


Question:

Heating System: Is there a heating system available in my house?

(Last edited: Thursday, 18 June 2020, 9:29 AM)
Answer:

Yes. Each Wittenborg Student Housing comes with a heating system installed. The temperature is set to 21 degrees celsius and this temperature must always be maintained. Please avoid unnecessary use of energy and gas as it may cause additional expenses for the university. 

Note

Help us in creating a more sustainable environment by avoiding unnecessary usage of energy and gas.


Question:

Housing Moving Out: Can I move out of the student housing before the end of the package period?

(Last edited: Wednesday, 11 November 2020, 2:13 PM)
Answer:

You can move out of the Wittenborg student housing before the end of the package period but there will be no refund allowed in general.

Please refer to the student housing Rules and Regulations for further details or contact studenthousing@wittenborg.eu and frontdesk@wittenborg.eu.


Question:

Living in Amsterdam: How can I find student housing in Amsterdam?

(Last edited: Friday, 19 June 2020, 4:39 PM)
Answer:

Finding a place to live in Amsterdam can be quite a challenge; therefore, we recommend you to look for your new home as early as possible. Although Wittenborg does not offer student housing in Amsterdam, we can recommend you some websites and organisations that can help you in your search.

Student housing corporation

Here are three non-profit social housing corporations in Amsterdam:

De Key owns more than 33,000 rental units in and around Amsterdam. https://www.studentenwoningweb.nl/

DUWO is the largest provider of student accommodation in the Netherlands. https://www.duwo.nl/en/home/

Ymere offers properties in Amsterdam, Haarlem, Leiden, Alkmaar and surrounding areas. https://www.ymere.nl/

Websites for finding student housing

Kamernet. https://kamernet.nl/en

Studentkamers: https://www.studenten.net/wonen

KamersAmsterdam: https://www.kameramsterdam.nl/

The Student Hotel is somewhere in between a hotel and student accommodation. You can book a room for a week or whole semester. Website: https://www.thestudenthotel.com/

Facebook group

Amsterdam Apartments 4 Rent: https://www.facebook.com/groups/amsterdam.apartments

Kamer gezocht in Amsterdam: https://www.facebook.com/kamergezochtinamsterdam

Woningen te huur in Amsterdam: https://www.facebook.com/groups/woningeninamsterdam


Question:

Living in the Netherlands: I will soon arrive in the Netherlands. Is it a safe country to live in?

(Last edited: Friday, 19 June 2020, 4:41 PM)
Answer:

Yes, the Netherlands is one of the safest countries to live in. You have to take certain precautions, i.e. do not leave your phone, suitcase, or wallet unattended. The city of Apeldoorn in general is a very safe place to live. 


Question:

Maximum Duration of Stay: What is the maximum duration in Wittenborg student housing?

(Last edited: Monday, 22 June 2020, 1:29 PM)
Answer:

The maximum duration of stay in Wittenborg housing facilities is one year.

https://www.wittenborg.eu/accomodation-contract-and-regulations.htm



Question:

New address registration: How long can I wait before registering my new address in the Netherlands?

(Last edited: Thursday, 13 August 2020, 2:20 PM)
Answer:

You must inform the municipality of your change of address anywhere between 4 weeks prior to moving and 5 days after moving. The moving date that you provide will be treated as the day on which your address changed. If you inform the municipality more than 5 days after moving, the date on which you inform the municipality will be treated as the moving date. Municipalities can impose a fine of up to €325 if you do not inform them in time of important changes to your personal information.

The following link is the page on the city hall website, which guides you how to change your address online. This link is only for students living in Apeldoorn city.

https://iburgerzaken.apeldoorn.nl/gaas-web/server/continue/StartVerhuizing;jsessionid=8C22DB3273EA4687ACA6B5DB4096CB48#burgerzaken

Question:

Pick Up service; Will there be a pick service when I arrive at Schiphol airport?

(Last edited: Thursday, 27 August 2020, 9:36 AM)
Answer:

Yes. You will be received by one of our current student volunteers at Schiphol on your arrival and bring you to your room by train. You should have filled in the arrival notification form which you have already received earlier in order for us to make the arrangements.


Question:

Room Key Lost: What can I do if I lose my key?

(Last edited: Friday, 22 May 2020, 11:00 AM)
Answer:

Anyone can lose a key and it may happen with you too. If you lose a key please contact studenthousing@wittenborg.eu and the student coordinator will arrange for a new key for you to enter your room. Please note that you will have to pay for this new key. https://www.wittenborg.eu/accomodation-contract-and-regulations.htm


Question:

Sharing room: do you offer single room or do I have to share my room?

(Last edited: Wednesday, 24 June 2020, 12:04 PM)
Answer:

Wittenborg Housing department provides living student housing service in Apeldoorn. Most of the bedrooms are single bedrooms, though you may have to share a large bedroom with another student, depending on the accommodation available and your budget. Usually younger student, just graduated from high school, is advised to take share room.

https://www.wittenborg.eu/apeldoorn-student-housing.htm


Question:

Smoking Policy: Am I allowed to smoke inside the student housing?

(Last edited: Wednesday, 24 June 2020, 8:13 AM)
Answer:

No. Smoking is strictly not allowed inside Wittenborg student accommodation.


Question:

Soft Drugs in Accommodation: Is it allowed to use or possess soft drugs in the student housing?

(Last edited: Wednesday, 24 June 2020, 8:16 AM)
Answer:

Dealing in, using or possessing soft or hard drugs is forbidden in all Wittenborg housing.

Using, growing, or dealing drugs, as per Dutch Law, or possession thereof, is strictly forbidden, as is any other illegal activity. This will lead to a fine of €100, immediate eviction from Wittenborg housing and the matter will be reported to the police.



Question:

Student Housing WiFi: Will I be able to use WiFi while staying in Wittenborg student housing?

(Last edited: Wednesday, 24 June 2020, 8:43 AM)
Answer:

Yes. All dorms as well as the school facilities have a WiFi connection. For more details as well as the signing in procedure, please read the student housing information booklet placed inside the university student housing that you are currently living in.

Note:

For further details about the WiFi or other facilities send an email to: studenthousing@wittenborg.eu.



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