FAQ Studying @ Wittenborg

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Admission/Application: Is Wittenborg University of Applied Sciences still considering applications from students residing in countries that are affected by the COVID-19 outbreak?

(Last edited: Tuesday, 14 July 2020, 10:22 AM)

Yes, Wittenborg is processing all applications as normal. Wittenborg is closely monitoring the current COVID-19 situation and follows the guidelines as implemented by the Dutch government and the Dutch National Institute for Public Health and the Environment. However, Wittenborg Admissions continues processing applications for its next intakes, regardless of your nationality or the country you are residing in.


Assignment Submission: Will I get an extension in assignment submissions if the quality of Internet in my home country is poor?

(Last edited: Friday, 14 January 2022, 3:12 PM)


There is no extension of deadline for submitting assignments online. It is the student's responsibility to submit the assignment on time. Many problems can surface at the last minute, such as technical glitches, failed internet connection, system or software failure etc.

It is better to upload your assignment one or two days before the deadline, so that in case you encounter technical problems, you have sufficient time to find alternative ways to submit your assignment. If the internet connection in your area is weak or unstable, it is best to find a library or a computer shop as an alternative. 

If you are still not able to solve your technical issue, please contact Helpdesk at least 30 minutes before the deadline, with the name of the module assignment and screenshot(s) of the exact technical issue. Request put after the deadline will not be attended to.


Contact Wittenborg University of Applied Sciences - How can I contact WUAS for questions during the COVID-19 pandemic?

(Last edited: Friday, 14 January 2022, 3:17 PM)

We understand you may have questions and concerns about the current situation. Wittenborg's mainline telephone number +31 088 667 2688 remains available at all times during working hours (CET). Email support_covid19@wittenborg.eu for all urgent questions about health and the effect of coronavirus. Contact Helpdesk for all IT and online login assistance.



COVID-19 Matters - Residence Permit: How will it affect my student residence permit if I decide to stay outside of the Netherlands?

(Last edited: Wednesday, 31 March 2021, 2:42 PM)

When you are holding a residence permit for study purpose, you may stay outside the Netherlands for a maximum of 6 months in a row or 3 years in a row each year for a maximum of 4 months in a row. 

As of 19-03-2021, the flexibility introduced by IND after COVID-19 that made it possible for the students to stay outside the Netherlands for a maximum of 12 months, comes to an end. Accordingly, the student who stays outside the Netherlands for more than 6 months is considered that he/she moved his/her main residence unless it is demonstrated in that individual case that student could not return to the Netherlands earlier due to unforeseeable circumstances, i.e. “force majeure”.

A student who relocates his/her main residence loses the right to the residence permit.

When should I come back?

  • Departure: between March 2020 and September 1, 2020
  • Back in the Netherlands: maximum 12 months after departure
  • Departure: between 1 September 2020 and 1 March 2021
  • Back in the Netherlands: no later than 1 September 2021
  • Departure: after March 1, 2021
  • Back in the Netherlands: no later than 6 months after departure

Please note: It is not possible to return to the Netherlands after your main residency is withdrawn by the IND. This means that you cannot enter the Netherlands anymore. Consequently, a new visa application (TEV or VVR without MVV) must be submitted, which costs extra time and money for you.

If you have any further questions, please contact Registry Department via registrar@wittenborg.eu.


COVID-19 Matters: Where can I find the updated information regarding Wittenborg’s policy on COVID-19?

(Last edited: Sunday, 19 December 2021, 12:33 AM)

You can follow our up-to-date news by clicking on the following link: 

COVID-19 FAQ (wittenborg.eu)


Doctor's Appointment: Can I still request a doctor's appointment during the ongoing corona virus crisis?

(Last edited: Tuesday, 6 July 2021, 12:17 PM)

Students who are living in Apeldoorn and seeking a doctor's appointment during the ongoing COVID-19 situation need to first send an email to frontdesk@wittenborg.eu.

Students who live in other cities need to arrange the doctor's appointment by themselves. 

Please remember to mention the following details in your email:

  • Your full name and student number
  • Your local telephone number
  • The symptoms you have been experiencing
  • If you have been taking any medication
  • What type of medication
  • How long you have been taking the medication
  • If you have experienced any improvement or change in your health
The Front Desk will call the doctor on your behalf after which you will soon receive a phone call from the doctor's clinic who will provide you with further instructions.

Note: If you have symptoms like cold, runny nose, sneezing, sore throat, constant dry cough, fever, sudden loss of smell or taste, you must contact GGD by making an appointment on https://www.ggdnog.nl/corona/alles-over-corona/coronatest-wanneer-hoe-en-waar




Exam Type1: What are the new changes to exam type 1 in 2020-21?

(Last edited: Thursday, 29 October 2020, 12:07 PM)

Type 1 assessments are closed or open book examinations held in school ​under invigilation​. After having experimented with online ​exam type 1 examinations, uploaded answers and the management of these during the retake weeks of block 8 (which were held at the end of August) we have identified various issues with ​organizing a traditional open book exam online.

Therefore, we have decided to implement the following ​for the complete academic year 2020-21:

  • From Block 1, all Type 1 assessments will now follow the following format:
    • Type 1 assessments will now be assignments given in the form of open-book questions. The questions should result in a report that is uploaded through Turnitin;
    • ​The examiner could ask either similar questions on a certain topic or could be a different set of questions to effectively cover the module aims and objectives. It will not be a standard type 2 exam report, project and/or theoretical paper but open-ended questions with an application, reasoning, reflection etc.; 
    • Per question, there should be a description/instructions on what the student is expected to do, plus a maximum and minimum word count for all questions.  The Type 1 assignment will be created in a ready to use a Word template that the student downloads and completes. This will provide uniformity;
    • The assignment ​with questions for ​final module assessments should be made available to students as of 4 pm on the Friday of week five of the block;
    • The deadline for submission of the assignment through turning it in should be set as 4 pm on the Friday of exam week of the block (week 6);

Type 2 assignments have no changes to the standard assessment as described in the relevant EEG and module guides.


Flight Cancelled: My flight to the Netherlands is cancelled/postponed due to COVID-19. What do I need to do?

(Last edited: Monday, 20 April 2020, 5:28 PM)

In such a situation, please call the Wittenborg University of Applied Sciences telephone number +31886672688 (weekends: +31613723608) to inform Wittenborg's staff members so that they can take the necessary action. After your call please also send a short e-mail to this address: registrar@wittenborg.eu, mentioning your student number and explaining your situation.  

Please follow the same procedure if you face any difficulties that prevent you from travelling to the airport of your departure point that is caused by airport authorities or airline company staff. 


High School Diploma: Due to COVID-19, I might not receive my high school diploma. Does this have an impact on my application?

(Last edited: Thursday, 18 June 2020, 9:31 AM)

No, in most cases. Wittenborg understands that this is an exceptional situation we are currently in. We are aware that schools worldwide have postponed or cancelled high school final exams. Should you be unable to obtain your high school diploma, or you will receive a different statement of completion of your studies, please inform our Admissions Department at admission@wittenborg.eu to see how they can assist you further.


Insurance Coverage: What costs does my AON Student insurance cover?

(Last edited: Thursday, 20 May 2021, 7:51 AM)

Wittenborg works with AON, one of the largest insurance companies in the world, to ensure our students get a quality insurance service. Wittenborg students are covered by the most comprehensive package of AON Complete+.

Examples of AON Student Insurance coverage are:  

  • Emergency repatriation (e.g. in the event of unexpectedly having to return to your home country)
  • Private liability (e.g. a bike accident damaging a car in the process)
  • Home contents and personal property, including baggage (e.g. theft from your room, loss of suitcase during a trip)
  • Accidents (e.g. disability through an accident)
  • Legal aid (e.g. conflict with a landlord)  
  •  Your AON Student Insurance offers worldwide coverage for a period of at most eight consecutive weeks during a temporary stay outside your destination country, also in your home country, in connection with a trip.

Below you can find more detailed documents about your insurance:

Product information

Policy term and conditions

Summary of insured amounts

Aon Student Insurance (Claims)


Insurance: Does AON Complete+. cover mental health care?

(Last edited: Monday, 8 March 2021, 6:02 PM)

The insurance covers a maximum. of 9 treatments per Insured year, provided the insured person has been referred by a qualified physician for treatment. Treatment is provided by a first-line Psychiatrist or Psychologist. The insurance provides cover for Psychotherapy if permission has been granted in advance by the Insurer. You will be informed about this by Aon.  

Pre-existing conditions are also covered provided that the student is fit to study. If more treatments are necessary, permission for this must be requested from the Insurer in advance based on a treatment plan from the Insured Person’s practitioner. The Insurer’s Medical Adviser will assess the treatment plan and the Medical Need for further treatment.


Meeting Staff: Can I schedule a face-to-face meeting with my process tutor or other university staff during COVID19 period?

(Last edited: Friday, 14 January 2022, 4:01 PM)


Yes, currently face-to-face meetings are possible but the situation may change as per instructions from the Dutch government. 


Module Classes: Can I access classes through the online area during the ongoing Covid-19 crisis?

(Last edited: Monday, 22 June 2020, 1:33 PM)

The modules will be delivered online and the lecturers will upload all requisite materials like articles, videos, recorded explanations, etc., and will encourage participation through forums, chats and presentations. The lessons will not be delivered in the traditional classroom setting during the ongoing crisis. Students can reach the lecturers through Teams in the scheduled time of the lessons for answering questions.


MVV Collection: I am unable to make an appointment with the Dutch embassy for the collection of my MVV due to COVID. What can I do?

(Last edited: Wednesday, 13 January 2021, 6:30 PM)

The current IND regulations state that you must pick up your MVV within 3 months after receiving the IND decision/approval letter. This letter has been forwarded to your private email address by Wittenborg University of Applied Sciences. 

If you are unable to pick up your MVV within the required 3 months, please contact the Dutch embassy in your home country to request for another 3-month extension on top of these 3 months already provided to you (https://ind.nl/en/pages/coronavirus.aspx). Please know that you can request a 3-month extension only if it is impossible for you to make an appointment with the Dutch embassy for the collection of your MVV within 3 months. Since some of the Dutch embassies are on temporary lockdown, they are less accessible by email or phone, so do not wait until the last moment to contact them. 

Don't forget to keep us informed at all times by emailing us at registrar@wittenborg.eu or calling us on +31 886672688 if there is a change in your plans for coming to the Netherlands. 

More information can be found here: https://ind.nl/en/pages/coronavirus.aspx        


Open Day: Can I attend a Wittenborg Open Day or visit the campus?

(Last edited: Friday, 18 September 2020, 2:09 PM)

Currently, all on-campus events including open days and campus tours have been cancelled due to Covid-19 restrictions. However, we are very pleased to inform you that Wittenborg hosts regular Virtual Open Days with Admissions Officers & current students. Our Virtual Open Day dates can be found here: https://www.wittenborg.eu/wittenborg-open-day-online.htm


Part-time/Online Job: Can I find an online part-time job in the Netherlands? Due to COVID-19, I am not able to travel to the Netherlands.

(Last edited: Saturday, 11 July 2020, 10:07 AM)

Most of the part-time jobs in NL require you to be physically in NL, so it is nearly impossible to find an online part-time job.

Suggestion: It is highly unlikely that you will be able to find an online part-time job in the Netherlands. Most jobs require you to be physically present in the Netherlands. Furthermore, to be able to work in the Netherlands, you need a residence permit and/or a work permit (TWV). If you are a new student from a non-EU country, you would not have your resident permit card, and BSN (Social Security No.) yet until you arrive in the Netherlands. These two are prerequisites for being employed in the Netherlands. You can find more details from the IND website: https://ind.nl/en/work


PCR Tests: Where can I find answers on PCR Tests, quarantine and vaccinations?

(Last edited: Wednesday, 23 June 2021, 9:11 AM)

Information about negative PCR tests, quarantine requirements and vaccinations required inside the Netherlands or during entry into the Netherlands can be found on www.rijksoverheid.nl. The IND does not provide answers to this question.


Project Weeks: How will the project weeks be delivered?

(Last edited: Tuesday, 14 July 2020, 9:31 AM)

As is the case with the rest of the modules, project weeks will be delivered through online activities, i.e. online groups and team sessions will be conducted. Teams will be given the responsibility to collaborate outside the scheduled sessions. At the end, the teams will present their deliverables, while the university will make all the material and resources needed online for the students.


International trips have been cancelled. 


Residence Permit Expired: What should I do if my residence permit has expired but I cannot leave the Netherlands at this moment?

(Last edited: Tuesday, 14 July 2020, 10:04 AM)

Submit an extension application at the IND desk where possible. If this is not possible, you can ask for a return decision at the counter. With a return decision, you then have an additional 28 days to leave the country. You can make appointments at the counter in the usual way, but bear in mind the currently limited services at the IND counters.


Residence Permit: How will travelling back to my home country affect my residence permit?

(Last edited: Friday, 21 January 2022, 4:35 PM)

  • You stay outside the Netherlands for more than 6 months in a row. due to circumstances beyond your control.

  • For 3 consecutive years you have been outside the Netherlands for more than 4 months in a row. The IND only counts these 4 months per calendar year (January to December).  We do not add up individual periods you spend abroad over these 3 years. You have moved the centre of your activities abroad. This means that you cannot prove that you carry out most of your activities in the Netherlands. The IND looks at this case by case.

For detailed info, please check via: https://ind.nl/en/Pages/main-residence.aspx.


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