FAQ Studying @ Wittenborg


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COVID19 - FAQ SUPPORT FOR STUDENTS

Question:

Accommodation: If I start block 6 (or block 7) from my home country, can I use the 4 months’ accommodation I paid for, later when I come to the Netherlands?

(Last edited: Tuesday, 14 July 2020, 9:39 AM)
Answer:

Yes. Make sure to inform our Registrar's Department at registrar@wittenborg.eu at least 15 working days before your arrival date so we can arrange your accommodation accordingly. 


Question:

Admission/Application: Is Wittenborg University of Applied Sciences still considering applications from students residing in countries that are affected by the COVID-19 outbreak?

(Last edited: Tuesday, 14 July 2020, 10:22 AM)
Answer:

Yes, Wittenborg is processing all applications as normal. Wittenborg is closely monitoring the current COVID-19 situation and follows the guidelines as implemented by the Dutch government and the Dutch National Institute for Public Health and the Environment. However, Wittenborg Admissions continues processing applications for its next intakes, regardless of your nationality or the country you are residing in.


Question:

Assignment Submission: Will I get an extension in assignment submissions if the quality of Internet in my home country is poor?

(Last edited: Tuesday, 14 July 2020, 1:16 PM)
Answer:

There is no extension of deadline for submitting assignments online. It is the student's responsibility to submit the assignment on time. Many problems can surface at the last minute, such as technical glitches, failed internet connection, system or software failure etc.

If you are aware that you might encounter technical problems from your home country, it is best that you find alternative ways to submit your assignment before the deadline.

If you are still not able to solve your technical issue, please contact helpdesk@wittenborg.eu at least 30 minutes before the deadline, with the name of the module assignment and screenshot(s) of the exact technical issue. Email sent after the deadline will not be attended to.



Question:

Attendance: Will the attendance be mandatory in Blocks 6 and 7?

(Last edited: Tuesday, 14 July 2020, 10:16 AM)
Answer:

Attendance during the ongoing crises is not mandatory. Wittenborg University of Applied Sciences will continue offering its programmes at least till the end of Block 6 and is already making preparations to deliver the last block of the academic year online (Block 7)

https://www.wittenborg.eu/all-hands-deck-wittenborg-ensures-continued-education-its-1000-students.htm



Question:

Class Participation Requirements: Is it necessary/compulsory to participate in class participation activities when doing a retake?

(Last edited: Tuesday, 14 July 2020, 9:41 AM)
Answer:

Yes, it is compulsory to fulfil all standard module requirements including online class participation set for block 6 & 7 delivery if the previous grade is below 4.0 or if previously it was an exam Type 1, i.e. written exam. 

If the previous grade for an exam Type 2 is higher than 4.0, then the student can upload the final assignment as retake submission on or before the exam submission deadline.



Question:

Contact University - How can I contact the University for questions during the COVID-19 pandemic?

(Last edited: Wednesday, 20 May 2020, 9:27 PM)
Answer:

We understand you may have questions and concerns about the current situation. Wittenborg's mainline telephone number +31 088 667 2688 remains available at all times during working hours (CET). Email support_covid19@wittenborg.eu for all urgent questions about health and the effect of coronavirus. Email helpdesk@wittenborg.eu for all IT and online login assistance.



Question:

Contacting Lecturers: How can I reach the lecturers?

(Last edited: Saturday, 11 July 2020, 10:03 AM)
Answer:

The lecturers will be available online as per the schedules shown in the timetables for all modules.

Communication will take place through the individual Forum and through the Chat function. Lecturers and support staff can set up Skype calls in teams with students and groups during the timetabled hours.

https://www.wittenborg-online.com/mod/forum/discuss.php?d=4627#p5178



Question:

COVID-19 Matters - New Student: I am a new student for block 6 / block 7, but I have decided to stay in my home country due to COVID-19. Can I join classes online or defer my studies to a later intake?

(Last edited: Monday, 13 July 2020, 10:12 AM)
Answer:

Yes, you are most welcome to join classes online! If you planned to start your studies in block 6 2020 (30th March), you can join our introduction week on 25th and 26th of March online. In this case, you should have received an email from our Front Desk team (frontdesk@wittenborg.eu) inviting you for the introduction week. Please let us know if you have not received your invitation for the introduction week if you are scheduled to start your studies in block 6 by emailing frontdesk@wittenborg.eu

In preparation for the introduction week, please make sure that you have a stable internet connection along with a computer so that you can follow and execute the instructions (such as activating your student account) at the same time. During the introduction week, our Front Desk will explain in detail how you can join our online learning environment. 

Alternatively, you can also defer your application to a later intake. Make sure to inform our Registrar Department at registrar@wittenborg.eu accordingly. 



Question:

COVID-19 Matters - Residence Permit:How will it affect my residence permit if I decide to leave the Netherlands due to the Covid-19 crises?

(Last edited: Monday, 13 July 2020, 5:03 PM)
Answer:

During the residence permit study, you may stay outside the Netherlands for a maximum of 6 months in a row or 3 years in a row each year for a maximum of 4 months in a row. 

Note:

For detailed info, please check https://ind.nl/en/Pages/main-residence.aspx.



Question:

COVID-19 Matters: Where can I find the updated information regarding Wittenborg’s policy on COVID-19?

(Last edited: Tuesday, 14 July 2020, 10:09 AM)
Answer:

You can follow our up-to-date news by clicking on the following link: 

https://www.wittenborg.eu/faq-corona-admissions-and-information-new-students.htm




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