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Question:(Last edited: Tuesday, 4 April 2023, 3:36 PM)
Changing the location to collect the Residence Permit: Can I change my appointment to collect my Residence Permit to a different city?
We highly recommend the students to pick up the residence permit from the IND office as scheduled because changing the location can take a long time and is often not accepted by the IND. Even if accepted, this might delay the completion of your registration requirements.
Question:(Last edited: Tuesday, 4 April 2023, 3:40 PM)
Charging Equipments: How can I charge my laptop or mobile phone once I arrive in the Netherlands?
Travel with a mobile phone, tablet or laptop can be difficult without the right adapter. Make sure you bring a European adapter from home, or buy one at any of the local shops once you arrive in the Netherlands. In the Netherlands the power plugs and sockets are of type C and F. The standard voltage is 230 V and the standard frequency is 50 Hz.
Please visit https://www.power-plugs-sockets.com/netherlands-holland/ for more details on using the right power adapter in the Netherlands.
Question:(Last edited: Friday, 22 May 2020, 11:42 AM)
Check Out Notice: Should I give prior notice of my intention to check out?
Yes. Residents must give at least four weeks’ notice in advance to Wittenborg Housing of their intended check-out date and time, so a mutually suitable pre-check-out time can be agreed by both parties. The intended check-out date and time can be on or before the last date of the housing package.
Question:(Last edited: Tuesday, 16 June 2020, 5:45 PM)
Check-in Rules: I have moved into Wittenborg student housing recently. What should I do next?
At check-in, residents are provided with an inventory checklist, the Check-In Form*. Please use this document to report any issues within your apartment and submit it signed to the front office within 3 working days of your arrival. If this document is not submitted, it is taken as confirmation that all items, and dormitory, as set out in the inventory checklist, are present and in good condition. Residents must pay for any damages incurred outside normal ‘wear and tear’.
*This list is used again when checking out. The items on the back of the form must be present when checking out. All missing items are to be paid for by the leaving student. The personal items on the list must be removed from the room.
Question:(Last edited: Friday, 26 August 2022, 8:48 PM)
Class Attendance: Whom can I contact if I cannot attend the classes?
If students are sick, or have another serious reason for not attending class, they should contact their module teacher by sending an email directly, with a copy to their process tutor/study advisor.
Take note that no lessons will be facilitated online. All students are expected to attend all classes on-campus.
Read the EEG Part 5: General Assessment Policy.
Question:(Last edited: Tuesday, 4 April 2023, 3:41 PM)
Class Cancellations/Changes Notifications: How can I receive notifications about any cancellations/changes in my classes?
You will be notified of any changes in your classes if you activate the notification setting in your time table. Activating the notifications in your timetable will enable you to keep track of changes in the room and time or cancellation of your classes. You will receive a notification via your student email account.
To activate the notification, follow the steps below:
At your Timetable page,
Question:(Last edited: Wednesday, 10 February 2021, 11:57 AM)
Contacting Staff - How can I communicate with the Wittenborg teachers and staff?
You can communicate with Wittenborg teachers and staff via Email, Teams or Phone. Teachers usually provide their email addresses to students during the first lesson, so do take down their email addresses when given. Additionally, you can find email addresses of Wittenborg staff in your Outlook address book. You can also find the teachers/staff by typing their names in Teams and you can directly communicate with them.
If you are unsure, you can always contact front desk for help at email@example.com.
All students are required to use their Wittenborg student email with Sfirstname.lastname@example.org for any official communication.
In relation to the GDPR (General Data Protection Regulation) it is essential that students only send university-related material and emails through the official student email account (@student.wittenborg.eu).
Source: The EEG Part 4 - Practical Information Guide
Question:(Last edited: Wednesday, 5 April 2023, 10:17 AM)
Cost of Living: What is the cost of living in Apeldoorn?
The cost of living as a student in the Netherlands is estimated to be around €800 to €1,100 per month according to the Study in NL website, an initiative by Nuffic.
These main costs include:
Tuition fees do not form part of living costs.
Apeldoorn versus Amsterdam
Experience has shown that students living and studying in Apeldoorn tend to spend less than those in Amsterdam, where cost of living is higher. This amount is needed to cover daily expenses, meals, accommodation costs, insurance, study books, etc. This estimate does not include tuition fees and unforeseen costs and should be used as a general indication of the costs of living. How much money you will actually need depends on your lifestyle. The costs for housing, for example, may differ considerably. Also, if you plan to travel during your stay, you will obviously need more money.
Question:(Last edited: Tuesday, 16 June 2020, 6:04 PM)
Curriculum Plan and Timeline: I have applied for the final year phase 3 in HBA. How can I know the details about my internship period, my work permit as well as the complete curriculum plan?
You can access and go through all the details including curriculum plan and timeline in the HBA EEG Part 3.
You can access the EEG in the online area after signing in with your student account.
Question:(Last edited: Tuesday, 4 April 2023, 3:51 PM)
Dentist: How can I make an appointment to visit the Dentist?
You can visit https://www.dentalclinics.nl/dentist/ and register yourself. Once you have registered on their website, you will receive a confirmation email and then you can mention your preferred dates for making an appointment with the dentist.
Question:(Last edited: Tuesday, 4 April 2023, 3:53 PM)
DigiD: What is a DigiD and how do I get one?
DigiD (short for Digital Identification) is a form of online ID that allows you to access many services and government websites in the Netherlands. It is like a digital version of your passport. The DigiD consists of a username and password that are linked to your personal citizen service number (BSN) which you have to apply for via your local municipality. You need your DigiD to do your administration online in the Netherlands. This includes doing your taxes, applying for benefits and allowances, and many other necessary transactions.
How to apply for a DigiD?
You can apply for the DigiD for free on the DigiD website https://www.digid.nl/en/. You need to have your BSN. After filling in the application, you will receive an SMS code on your mobile phone. This is to verify your mobile number. Then you will receive another code via email. This is to verify your email address. Finally, you will receive a letter by post with the final activation code. This is to verify your registered home address and also to ensure security of your final activation code. Use the code to activate your DigiD within 20 days. Activate your DigiD via the DigiD activation webpage https://digid.nl/en/inloggen.
Remember that your DigiD grants access to many aspects of your life online, so you should take care to keep it secret and also not to lose it. If you forget your DigiD username or password, you can visit the DigiD contact page for help https://www.digid.nl/en/contact/
Question:(Last edited: Monday, 26 June 2023, 9:25 AM)
Do I have to pay for the TB test?
As of August 1, 2023, expatriates and immigrants will pay for their first tuberculosis screening done with an X-ray.
The costs are indexed annually. For 2023, the cost of a first screening photo will be €51.06. These costs can only be paid by debit card.
Question:(Last edited: Tuesday, 5 September 2023, 9:57 AM)
Doctor's Appointment: How can I make an appointment with the Doctor?
Students who are living in Apeldoorn and seeking a doctor's appointment need to first send an email to email@example.com.
If you live in any other city, then you need to contact the clinic (Huisarts) nearest to your postal code and arrange the appointment by yourself.
You will be requested to fill in a password encrypted form and send it to the Front Desk.
Please remember to mention the following details in your form:
For emergency appointments, please go to https://www.wittenborg-online.com/mod/glossary/showentry.php?eid=486 for further instructions.
Note: We will share only your limited and relevant personal information with the General Practitioner in accordance with their requirements for making an appointment.
In the event of you having objections to sharing of your personal information, you can choose to call any General Practitioner and make an appointment on your own.
If you live in Amsterdam, you need to register with a home doctor (GP) as soon as you are settled and make an appointment by yourself when you need medical help.
To search for a local doctor:
Or simply search "huisarts" on Google Maps.
Question:(Last edited: Monday, 29 June 2020, 9:57 AM)
Drinking Water: Is tap water in the Netherlands safe to drink?
Yes, tap water in the whole of the Netherlands is safe to drink. Not only will you save money by not buying bottled water, but you can also help towards keeping the environment clean by reducing plastic waste.
Question:(Last edited: Wednesday, 21 October 2020, 5:06 PM)
DUO: How and when to apply for a DUO's Tuition Fee Statement form (Verklaring Instellingscollegegeld form)?
Please know that the arrangement of a study finance/ study loan is always between the student and DUO. So if you have any questions whether you are entitled to receive study finance/ study loan in the Netherlands as a foreign student or regarding your monthly allowance, please check the Rijksoverheid website and/ or the DUO website. In case you are unable to find the answers you are looking for on any of the websites, you are advised to give DUO a call.
If you are entitled to apply for a DUO study loan/study finance, you can request a Tuition Fee Statement form ("Verklaring Instellingscollegegeld" form) from us, by (digitally) completing only section 1 of the attached form and sending it to firstname.lastname@example.org. We will complete the rest of the form for you, sign and stamp it, and send it back to you by email so that you can upload it in your "Mijn DUO". Or in case of any complications with the upload, send it by email to DUO via email@example.com.
Take note that this whole process goes together with your enrolment in our system, as well as the DUO system. That is why we need to check from our system if you are enrolled for the period you have provided to DUO a Tuition Fee Statement form for. If for whatever reason you have not/ cannot be enrolled yet for the new period as stated in the form (e.g. because of any outstanding fees), we will contact you.
Two important things to keep in mind:
Question:(Last edited: Tuesday, 21 February 2023, 3:24 PM)
E-Library: How can I access books and journal articles online?
We have partnered with Perlego, EBSCO, Willey, Vital Source, and other publishers to ensure over 1,000,000 different titles of books and over 2,000,000 journal articles are available for our students and teachers. Students and staff can access these resources via the "Online Library Resources" on Wittenborg-Online. A special search function is created in this page to search all journal articles in our database (see Figure 1 below).
Moreover, together with our partner, EBSCO we have developed a special widget on EBSCO search engine which will also assist you to find articles on open source publishers such as Google Scholar (see Figure 2 below).. We highly recommend students to use these resources before browsing through other external sources for the same articles or books.
Question:(Last edited: Thursday, 18 June 2020, 8:58 AM)
Education Department- How can I contact the education department?
While the Education Department office is open daily for short questions, for consultations
please make an appointment by email to firstname.lastname@example.org and you will receive a confirmation within 3 working days.
All lecturers can be contacted through their Wittenborg email generally by putting their email@example.com
Question:(Last edited: Tuesday, 14 July 2020, 10:03 AM)
EEG: What is the EEG and where can I find it?
The Education and Examination Guide (EEG) is the first thing you need to read before you start your classes. The EEG consists of all the crucial information you need for your studies, including handbooks on work placement, graduation assignment, academic writing, etc.
EEGs are available for each study programme and can be found in the online Moodle area (https://www.wittenborg-online.com).
Question:(Last edited: Monday, 13 July 2020, 10:15 AM)
EEG: Whom can I contact for clarifying doubts on the EEG?
If students have questions about a section in the EEG, they can contact their process tutor to guide them. Process tutors will be allocated by Wittenborg and during the Introduction Week, students will be informed on how to contact their process tutor, to make an appointment.
Before students arrive at Wittenborg, we recommend reading a few sections of the EEG to get an impression of the education system at our university. The following sections are recommended: