FAQ Studying @ Wittenborg


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C

Question:

Campus Location: How can I find the exact location of the Apeldoorn campuses by public transport?

(Last edited: Tuesday, 16 June 2020, 5:58 PM)
Answer:

The Aventus building by public transport

Wittenborg is perfectly accessible by public transport. The Aventus building is just across the road on the south side of the railway station and is accessible via the pedestrian and bicycle subway underneath the railway tracks.

Spoorstraat building by public transport

When you arrive at Apeldoorn railway station please follow “centrum-zijde” towards the buses. From there it is a 3-minute walk to the right-hand side, crossing the bus station.

Note:

https://www.wittenborg-online.com/mod/glossary/showentry.php?eid=218



Question:

Charging Equipments: How can I charge my laptop or mobile phone once I arrive in the Netherlands?

(Last edited: Tuesday, 16 June 2020, 5:43 PM)
Answer:

You need to have the right plug/adapter. In the Netherlands we use 220 volts with a two-plug socket. You may buy one at home. If not, the front office can tell you where to buy one.

For more details write to frontdesk@wittenborg.eu or studenthousing@wittenborg.eu


Question:

Check Out Notice: Should I give prior notice of my intention to check out?

(Last edited: Friday, 22 May 2020, 11:42 AM)
Answer:

Yes. Residents must give at least four weeks’ notice in advance to Wittenborg Housing of their intended check-out date and time, so a mutually suitable pre-check-out time can be agreed by both parties. The intended check-out date and time can be on or before the last date of the housing package.


Question:

Check-in Rules: I have moved into Wittenborg student housing recently. What should I do next?

(Last edited: Tuesday, 16 June 2020, 5:45 PM)
Answer:

At check-in, residents are provided with an inventory checklist, the Check-In Form*. Please use this document to report any issues within your apartment and submit it signed to the front office within 3 working days of your arrival. If this document is not submitted, it is taken as confirmation that all items, and dormitory, as set out in the inventory checklist, are present and in good condition. Residents must pay for any damages incurred outside normal ‘wear and tear’.

*This list is used again when checking out. The items on the back of the form must be present when checking out. All missing items are to be paid for by the leaving student. The personal items on the list must be removed from the room.



Question:

Class Attendance: Who can I contact if I cannot attend the classes?

(Last edited: Tuesday, 14 July 2020, 10:11 AM)
Answer:

If you are sick, or have another serious reason for not attending class, you should contact your teacher by sending an email directly, and cc your process tutor.

Note:

Students arriving more than 10 minutes late for the start of a lesson could be barred from entering the lesson and possibly marked as absent.

Further details can be found in EEG, Part 5.

Registering for exams.

Students have to register online for their examinations (for each module separately), if they fail to do so they will not be allowed to take part at the examination.

General rules pertaining to Classes and Examinations

The following rules apply in all cases: 

  • Lesson attendance requirement: 75% 
  • Examination registration & no attendance will result in an exam mark = ‘0’ 
  • Exam mark under 4 = compulsory re-attendance of module (retake with attendance) 
  • Only mark 4 and above gives right to a retake exam without attendance

Question:

Class Notifications: Can I receive notifications about any changes in my classes?

(Last edited: Tuesday, 16 June 2020, 5:47 PM)
Answer:

Make sure you are at the right campus, at the right class, at the right room and at the right time by activating notifications. Setting notifications in your timetable will enable you to keep track in case of room or time changes or teacher absence.

At your Timetable page,

  • Click the Profile icon on the left side. Mobile users will need to open this column by clicking on the top left icon on the screen and click My Profile in the column.
  • Deselect the 'I don’t want to receive notifications' button and enter an email address for notifications. Now you will receive a notification every time there is a room change, cancellation of a lecture, or rescheduling!

Question:

Class Participation Requirements: Is it necessary/compulsory to participate in class participation activities when doing a retake?

(Last edited: Tuesday, 14 July 2020, 9:41 AM)
Answer:

Yes, it is compulsory to fulfil all standard module requirements including online class participation set for block 6 & 7 delivery if the previous grade is below 4.0 or if previously it was an exam Type 1, i.e. written exam. 

If the previous grade for an exam Type 2 is higher than 4.0, then the student can upload the final assignment as retake submission on or before the exam submission deadline.



Question:

Contact University - How can I contact the University for questions during the COVID-19 pandemic?

(Last edited: Wednesday, 20 May 2020, 9:27 PM)
Answer:

We understand you may have questions and concerns about the current situation. Wittenborg's mainline telephone number +31 088 667 2688 remains available at all times during working hours (CET). Email support_covid19@wittenborg.eu for all urgent questions about health and the effect of coronavirus. Email helpdesk@wittenborg.eu for all IT and online login assistance.



Question:

Contact: Who do I need to contact before I start my studies at Wittenborg University?

(Last edited: Tuesday, 14 July 2020, 10:12 AM)
Answer:

As a new student the first person you should get in touch with is your process tutor. Your process tutor is your contact person and advisor during your studies. At the introduction week you will be informed about your process tutor. As soon as you receive your student account, you need to send an email to your process tutor and arrange a meeting with him/her so as to sign the study agreement.

Note:

A study agreement is a formal requirement towards the fulfilment of the tutoring process for all students.

Contact the Front Desk (frontdesk@wittenborg.eu) in case of any further issues that may remain.

Question:

Contacting Lecturers: How can I reach the lecturers?

(Last edited: Saturday, 11 July 2020, 10:03 AM)
Answer:

The lecturers will be available online as per the schedules shown in the timetables for all modules.

Communication will take place through the individual Forum and through the Chat function. Lecturers and support staff can set up Skype calls in teams with students and groups during the timetabled hours.

https://www.wittenborg-online.com/mod/forum/discuss.php?d=4627#p5178




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