FAQ Studying @ Wittenborg

Please see below the flowchart for the procedure of GAs/Final Projects.

Source: www.wittenborg-online.com

There are two graduation ceremonies per year. One in February and the other is held in July. Students who graduate in blocks 1, 2 & 3 will be invited to the winter graduation (in February). Students who graduate in blocks 5, 6 & 7 will be invited to the summer graduation (in July).

Note:

Students can invite their family members to come to the graduation ceremony. A graduation ceremony signifies a close to your study journey at Wittenborg. It is a day full of joy, and the perfect opportunity to see your fellow graduates one more time and celebrate your graduation together.

From the academic year 2022-2023, you have to submit the clearance form before submitting your final GA/FP. Please follow the instructions given in the online area of when and how to submit the form. 

Please check this link GA/FP Clearance Form (office.com). Note that the clearance form gives an indication of the below eligibilities: 

• A student has completed all the required exams except the GA/FP and has achieved 220 European Credits for Bachelors, and 65 European Credits for Masters.
• All liabilities like library books and any other borrowed materials are returned by the student. 
• There are no financial dues to Wittenborg University of Applied Sciences by the student. 

Please refer to the EEG Part 8 for more information.

In order to graduate, students have to complete all European Credit (EC) modules. Once all ECs are achieved and you have passed the GA Oral Defence, you will be invited to the graduation ceremony by the Events Coordinator, via email.

In the email, you will find all information and instructions pertaining to the ceremony. Please follow all instructions given in the email. Among others, you will be required to:

1) Provide information on your guest list (the number of guests who will be attending the ceremony)

2) Complete the graduation questionnaire

3) Submit a photograph of yourself. This photograph will be shown on the screen during the ceremony.

This statement of contribution is for a group assignment which is part of the assessment requirements of any module that has a group assignment. 

If you have received a letter from the CAK (CAK - Centraal Administratiekantoor, is the government organisation that administers Dutch health insurance) that say that you are ‘not insured’, it means that you do not have health insurance with a Dutch health insurer. 

Dutch basic/public health insurance is compulsory for people who work in the Netherlands. This health insurance is different from the International Insurance that international students have. 

If you have a part-time job or if you are doing an internship for which you are paid at least as much as the Dutch minimum wage (click here for more information on the minimum wage), you are required to take out a Dutch basic/public health insurance. Even if you have not received a letter from CAK, you are strongly advised to take out the health insurance or risk getting a fine of hundreds of euros. If you do receive the letter from CAK, please take action within the 3 months or any given period indicated in the letter. 

However, if you work on a self-employed basis or if you have received the letter from CAK incorrectly (because you don't have a part-time job or paid internship), or if you are in doubt whether you really need to arrange for a Dutch basic/public health insurance for yourself, you can contact SVB and start the Wlz assessment (also called the SVB investigation). You can do so by following the instructions below: Keep in mind that it might take 6-8 weeks before you receive the outcome of the Wlz assessment. Therefore, take action immediately after receiving the letter from the CAK.

1) Contact the Sociale Verzekeringsbank (SVB) to request (free of charge) an investigation of your insurance position under the Wlz scheme. For this request, you can either do (A) or (B):

(A) Send by post: Complete the pdf document attached below Assessment of Wlz Insurance Position form (pdf) and send it together with all necessary documentary evidence to: SVB, Postbus 18607, 3501 CR Utrecht.

OR

(B) Do it online. Click on this link Requesting an assessment of your Wlz insurance position online, and login using your DigiD. You can then submit your application quickly and easily.

2) Make a copy of the completed and signed 'Assessment of Wlz insurance position' form and send it immediately to the CAK as this proves that you have taken the necessary action. 

3) If the SVB decision is that you are not to be insured (that means you don’t have to take the Dutch Health Insurance), send a copy of the decision from SVB to the CAK. Use this Contact Form and choose the option ‘regeling onverzekerden’. CAK will then close your file and you can continue with your international health insurance (AON ICS).

4) If the outcome of the Wlz assessment states that you are to be insured with a Dutch public health insurance, do so immediately within the time frame given by the CAK. 

If you have mental health problems you can get support from your GP by making an appointment with them. They can provide treatment or refer you to other mental health professionals, depending on the nature of your problems and their complexity. Please check AON Complete+ for insurance coverage information.

On the other hand, there are some other institutions which offer free mental health services and support through chats and phone calls.

113 Suicide Prevention: It is the national Dutch suicide prevention centre financed mainly by the Dutch Ministry of Health, Welfare and Sport. Phone numbers are 113 and 0800 – 0113. The organization employs psychologists and psychiatrists and a large group of fully trained volunteers who provide round-the-clock confidential support through chats and phone calls, also in English.

The Listen Line: The organization has a call centre 24 hours a day, all year round. The telephone support service has existed for more than 60 years and the number is 088 0767 000. Also the chat service is available through their website every day of the week from 10:00 to 22:00. The assistance is non-binding and anonymous.

Yes. Each Wittenborg Student Housing comes with a heating system installed. The temperature is set to 21 degrees celsius and this temperature must always be maintained. Please avoid unnecessary use of energy and gas as it may cause additional expenses for the university. 

Note

Help us in creating a more sustainable environment by avoiding unnecessary usage of energy and gas.

A ticketing system is used at Helpdesk and you can easily create a ticket for different types of issues that may incur. A direct link to the Helpdesk is available on your dashboard on Wittenborg-Online, alternatively you can click here.

You can move out of the Wittenborg student housing before the end of the package period, presuming that prior notice was given for the check-out, however there will be no refund for early check-out. 

Please refer to the student housing Rules and Regulations for further details or contact studenthousing@wittenborg.eu and frontdesk@wittenborg.eu.

If you successfully attend and pass a project week, you should see the grade in Osiris as 1. Similarly if you pass 2 project weeks, you will see a grade of 2. If you attended 3 project weeks and you do not see it graded as 3 then that means that you failed your third project week. 

You should also refer to the comments given by the Project Week supervisor in your report submitted in the TurnitIn area as they give you a clarity if you have been passed or failed. 

Please note that you are not given a grade but rather a count of how many project weeks you have passed.

For the time being only the examiners can see the AI similarity percentage via Turnitin, which we think Turnitin may  make available to students in the future; yet it is their decision.

Students are eligible to take the MEEs if they:

o  started their programmes at Wittenborg in block 1 or block 2 for the academic year 2022-2023 and

o Bachelor students who started their programmes earlier than September 2022 may also opt to take this exam if they have completed at least 80% of the modules in Phase 1.

o Master students who wish to take this exam must have completed and passed all their modules except for GA/FP.

Assignments with AI similarity of up to 3% will be checked by examiners to investigate if there is any attempt of Academic Misconduct. If none is found, the assignments will be assessed as per the standard procedure. In cases where examiners/moderators have doubts on the originality of the work, they may request students to:

• Write a paragraph of text on the same module in front of the teacher;
• Conduct a question and answer session;

Take note that WUAS is not discouraging the use of AI tools (such as ChatGPT) for learning purposes. Nonetheless, misuse of such tools will be considered Academic Misconduct.

Please follow the instruction about how to upload videos and submit them on Moodle:
- Record your Video following the information provided in the exam file. 
- Save the video to your OneDrive or MS Streams.

-Share the video to public

Click on the share button on the top of the right side and choose share option: 

Choose the gear icon next to copy link

And choose the first option:

-After that copy the link of your video and paste it in a word file. 
-Put a title page (Your Names and S-numbers, Teacher's name, Module, Year & Block)
- Attach group contribution statement.  
- Upload the word file to the submission area.
- Double check if the link is working to view the video. 
- Visit My FAQs for more instructions. 

The 10-digit V-number is indicated at the bottom of the residence permit. This number is after the letters VNR. Your V-number is also indicated on correspondence that you receive from the IND. You will only receive this number after your application has been approved by the visa department and is received by the IND.

The V-number is your unique IND registration number.

Note: You can find your V-number on the back of your residence card and on correspondence you may have received once your visa application has been approved by the IND.

Source: https://ind.nl/en/Forms/

Under AON Student Insurance, ICS Complete and ICS Start+ insurance, the maximum insured amount for dental costs to relieve acute dental pain is EUR 350 per insurance year and the maximum insured amount for dental costs due to an accident is EUR 1,100 per insurance year.

Wittenborg works with AON, one of the largest insurance companies in the world, to ensure our students get a quality insurance service. Wittenborg students are covered by the most comprehensive package of AON Complete+.

Examples of AON Student Insurance coverage are:  

• Emergency repatriation (e.g. in the event of unexpectedly having to return to your home country)
• Private liability (e.g. a bike accident damaging a car in the process)
• Home contents and personal property, including baggage (e.g. theft from your room, loss of suitcase during a trip)
• Accidents (e.g. disability through an accident)
• Legal aid (e.g. conflict with a landlord)  
•  Your AON Student Insurance offers worldwide coverage for a period of at most eight consecutive weeks during a temporary stay outside your destination country, also in your home country, in connection with a trip.
  

Below you can find more detailed documents about your insurance:

Product information

Policy term and conditions

Summary of insured amounts

Aon Student Insurance (Claims)

International students have to pay for their medical bills before they can approach the insurance company for reimbursements. This means that for all medical appointments, students have to pay for it first, then, they can submit request for reimbursements (or claims) at the insurance company's website. Make sure you have the receipt for the payment of your medical bills. You may need to upload this receipt as proof of payment.

For AON insurance, paid bills can be reimbursed at the website: https://www.aonstudentinsurance.com/students/en/claims/.

If you are registered in the Netherlands, it is compulsory for you to take out Dutch health insurance. You should still keep your insurance even if you are temporarily abroad. Healthcare insurance from your home country is not sufficient.