FAQ Studying @ Wittenborg


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CURRENT STUDENT SUPPORT

Question:

Submission Deadline: My submission deadline is at 16:00. How late can I submit my assignment on Turnitin?

(Last edited: Wednesday, 24 June 2020, 8:39 AM)
Answer:

Submissions of assignments just a few minutes before the deadline can be a risky issue. This is because it can take a few minutes before the system registers your uploaded work. Therefore, the student must always upload all assignments with sufficient time left in order for the work to be stamped in time. Submitting with sufficient time will also allow the student to correct any mistakes in the assignment.  Consigning submissions at least 24 hours before the actual deadline may be a safe measure and can prevent any last-minute stress or failure of submissions.

Note:

For any technical reason for non-submission or failure to upload assignments, please contact your teacher and healpdesk@wittenborg.eu.


Question:

Submission Deadline: What should I do if I miss my submission deadline?

(Last edited: Wednesday, 24 June 2020, 8:42 AM)
Answer:

Contact your process tutor as well as the module teacher in the case of missing a submission deadline. They will decide on the next course of action. You cannot submit your work once the submission due deadline has passed. 


Question:

Support English: Where can I find information to help me understand about Support English (SE) and Support English Assessment (SEA)?

(Last edited: Wednesday, 21 October 2020, 12:32 PM)
Answer:

Support English Assessment (SEA) is a mandatory Diagnostic Writing Test that every new student has to take. The purpose of this test is to recognise, at an early stage, the students who exhibit weak writing skills. Students who fail this test are then directed to join the Support English module in order to raise their English standards to enable them to take the Academic English module. 

Wittenborg's Support English portal can be visited via your phone, tablet or computer. You have to enrol in the module using the enrolment key. For Apeldoorn campus, please click this link: https://www.wittenborg-online.com/course/view.php?id=1191. For Amsterdam campus, please click this link: https://www.wittenborg-online.com/course/view.php?id=1199.


Question:

Timetable Access: I am trying to access my timetable on my mobile phone but can't see the class details. What should I do?

(Last edited: Monday, 29 June 2020, 4:10 PM)
Answer:

When accessing your timetable from mobile phones, users will need to scroll down to see the button. On the next page, you will have different options to view the calendar: month view, week view, day view, etc.


Question:

Timetable: How can I add courses in the timetable?

(Last edited: Monday, 29 June 2020, 4:33 PM)
Answer:

In order to add courses to your timetable please go to timetable.wittenborg.eu, log in with your student account and choose your study programme and phase (for bachelor's degree students only). Once the courses are selected add them to your timetable. Then you will be able to view your schedule in a day/week/month mode.


Question:

Top-Up Student: Is it compulsory for Top-Up students to do internships?

(Last edited: Monday, 29 June 2020, 4:31 PM)
Answer:

Top-Up students have 3 options that they can choose from. They can take on an internship, or choose modules to replace the equivalent ECs (European credits), or request the internship exemption duration.


Question:

Travel Discount: Can I avail of discounts while travelling in the Netherlands?

(Last edited: Monday, 29 June 2020, 4:28 PM)
Answer:

You can get more information or apply for the travel card at www.duo.nl (ONLY for EU STUDENTS).


Question:

Travel during Corona: Can I go back to my country during the ongoing corona crisis?

(Last edited: Monday, 29 June 2020, 4:34 PM)
Answer:

You can follow the modules online from the Netherlands or another country. However, it is the student’s responsibility if he/she wishes to travel to the high-risk countries/areas at the moment, as the university and Dutch authorities have highly discouraged doing so. During the crisis there will be NO study-intermission option offered, nor can the tuition fee be frozen in such a situation. As long as the student is registered at the university and IND, the financial requirements must be fulfilled.



Question:

Travel Information: Do I need to inform the university if I have travelled back to my country?

(Last edited: Monday, 29 June 2020, 4:35 PM)
Answer:

Yes, students who have travelled back to their home country and/or have specific questions for their process tutors on study progress, should fill in the Form (http://tiny.cc/y6nslz). The process tutor will get back to you as soon as possible



Question:

Travel to Netherlands: Can I still travel to the Netherlands during the corona crisis?

(Last edited: Monday, 29 June 2020, 4:37 PM)
Answer:

At the moment, due to Covid19, the Netherlands has strict conditions for those who wish to travel to the country. 

These measures do not apply to:

  • Holders of an MVV or Dutch residence permit, regardless of the purpose of the residence.
  • 3rd-country nationals in possession of a residence permit from a Schengen or EU member state.
  • Holders of a residence permit as long-term residents.
Wittenborg University still continues the procedure of visa application as normal.


Question:

Tuition Fees: Do I need to pay the tuition fees during an internship?

(Last edited: Tuesday, 30 June 2020, 8:44 AM)
Answer:

It is important to note that internships are part of the education programme. Therefore, yes, as long as you are registered at the university, all financial requirements need to be fulfilled.


Question:

Turnitin Assignment Submissions: What are my responsibilities as a student while submitting a file to Turnitin?

(Last edited: Thursday, 19 November 2020, 10:10 AM)
Answer:

It is your responsibility to ensure that the electronic submission of your work is successful and completed on time.

  1. Different assessments may have different compulsory requirements that will activate the upload link. These requirements are visible to students in the course area. Failure to fulfil these criteria will not permit you to submit your work
  2. We strongly recommend that the final submission to be done at least 30 minutes before the deadline. Leaving the submission for the last minutes could result in failure to submit your work. If you’re not sure what the deadline date and time is click on the submission link where the details will be displayed
  3. In case of technical issues, please contact Helpdesk only.
  4. Make sure you are submitting the correct file type. We recommend to upload pdf files to Turn-it-in.
  5. Once you have submitted your assignment, make sure the submission was successful. You will receive an email confirmation if the submission to Turn-it-in was successful (in your university email address). You can also click on the submission link to ensure if the file listed/visible is the correct file.

Not knowing what is expected of you is not an excuse for a late submission, make sure you understand what to do, well before the deadline and read the Assignment Submission Help provided.



Question:

Turnitin Report: I cannot see my originality report even after 24 hours. What should I do?

(Last edited: Thursday, 19 November 2020, 10:11 AM)
Answer:

Please contact Helpdesk and your (teacher) @wittenborg.eu for further resolution to the problem.


Question:

Turnitin Sign In: How do I sign in into Turnitin?

(Last edited: Tuesday, 30 June 2020, 8:46 AM)
Answer:

You can make all Turnitin submissions on the module area in wittenborg-online and you do not need to sign in separately. It is your teacher's responsibility to place the Turnitin submission area inside the module. Always ask the teacher/lecturer in case of doubt or inability to find the upload area.


Question:

Turnitin Submissions: Why can't I upload my assignment on Turnitin while there is still sufficient time for the deadline?

(Last edited: Thursday, 19 November 2020, 10:11 AM)
Answer:

There could be errors in the upload area. Should you face this difficulty, contact your module teacher as soon as possible, as well as Helpdesk.


Question:

Turnitin Upload: Why does the upload status show "processing" even after I have submitted my work?

(Last edited: Thursday, 19 November 2020, 10:12 AM)
Answer:

If you are getting a status report "processing", it means your work has yet to be checked by Turnitin. Therefore, the work has been submitted but not yet checked. During the first 3 submissions, it takes anywhere between a few seconds to a few hours to see your report. It will take 24 hours for the 4th submission onward to reflect the report.

Note:

You can write to ict@wittenborg.eu or put a request to Helpdesk to share any further concerns.


Question:

Virtual Events: I am interested participating in the virtual events. What steps should I follow?

(Last edited: Tuesday, 30 June 2020, 8:54 AM)
Answer:

You may join the event that you are interested in by following the steps below.
 

Monday DanceFit with Wilma Albertus: LINK Update your Facebook info and show that you are one of Wittenborg's current students or staff for speedy approval. 

#WorkoutWednesday with Sepanta Zamani: LINK  

#FridayLunch chit-chat with students, teachers and other Wittenborg staff: LINK

Note:

Please send an email to communication@wittenborg.eu for the ID and password to join an event.

Disclaimer:   

The video platform Zoom is being used for this non-educational, online-socialising event. Zoom collects user details and shares them with third parties. Wittenborg cannot be held liable in any way for Zoom’s data collection. For more information, please read: https://www.wittenborg.eu/wuas-abandons-using-videoconferencing-tool-zoom-due-privacy-fears.htm

 


Question:

Work Placement: Where can I find the work placement information?

(Last edited: Monday, 31 August 2020, 2:37 PM)
Answer:

You can find the work placement-related information in the Education and Examination Guide, EEG PART 7 - Work Placement Handbook of the respective Bachelor and Master's EEG. You can access these documents on your Wittenborg-online dashboard.


Question:

Work Placement/Internship: Can I as an EBA student request to do the work placement in my own start-up company during the corona outbreak?

(Last edited: Monday, 31 August 2020, 1:40 PM)
Answer:

Yes, theoretically it is possible. You need to consider how the decisions adopted by the Dutch Government will affect your business and if you will be able to operate or not. 

Note:

External Relations department will assess case by case, email them on externalrelations@wittenborg.eu.



Question:

Work Placement/Internship: Can I replace Work Placement credits with other modules?

(Last edited: Tuesday, 10 November 2020, 4:15 PM)
Answer:

Replacement of credits is ONLY applicable for Direct Entry Final Year students. Students can take specialisation modules from phase 2 in their own specialisation and/or phase 3 modules from other specialisations to replace the Work Placement with equivalent ECs. Please notice that students cannot choose modules and specialisation across different campuses (e.g. Apeldoorn student cannot choose EBA modules offered in Amsterdam). Once the modules have been chosen, the student needs to send an email to examresults@wittenborg.eu with the subject: Replace Work Placement_snumber. List the modules with the full module name and module code in the email.

 *COVID-19 period: students who have been granted to replace Work Placement and In-company Training also need to follow the above rules and send an email to examresults@wittenborg.eu with the subject: Replace Work Placement_snumber. List the modules with a full module name and module code in the email.




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