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NEW STUDENT SUPPORT

Question:

Health:Where can I get help for mental health problems?

(Last edited: Wednesday, 10 March 2021, 2:46 PM)
Answer:

If you have mental health problems you can get support from your GP by making an appointment with them. They can provide treatment or refer you to other mental health professionals, depending on the nature of your problems and their complexity. Please check AON Complete+ for insurance coverage information.

On the other hand, there are some other institutions which offer free mental health services and support through chats and phone calls.

113 Suicide Prevention: It is the national Dutch suicide prevention centre financed mainly by the Dutch Ministry of Health, Welfare and Sport. Phone numbers are 113 and 0800 – 0113. The organization employs psychologists and psychiatrists and a large group of fully trained volunteers who provide round-the-clock confidential support through chats and phone calls, also in English.

The Listen Line: The organization has a call centre 24 hours a day, all year round. The telephone support service has existed for more than 60 years and the number is 088 0767 000. Also the chat service is available through their website every day of the week from 10:00 to 22:00. The assistance is non-binding and anonymous.

MIND: The MIND Korrelatie is a national organization which provides anonymous and professional psychological assistance. The organization has a call centre (0900-1450), chat service on their website and e-mail support. They also offer WhatsApp support by chatting with a counsellor through 0613863803. Please check their website for the service hours of each service.
Entry link: Health:Where can I get help for mental health problems?

Question:

Housing Moving Out: Can I move out of the student housing before the end of the package period?

(Last edited: Tuesday, 20 June 2023, 2:18 PM)
Answer:

You can move out of the Wittenborg student housing before the end of the package period, presuming that prior notice was given for the check-out, however there will be no refund for early check-out. 

Please refer to the student housing Rules and Regulations for further details or contact studenthousing@wittenborg.eu and frontdesk@wittenborg.eu.

Entry link: Housing Moving Out: Can I move out of the student housing before the end of the package period?

Question:

IND Registration: What is a V number and where can I find my V number?

(Last edited: Thursday, 25 February 2021, 8:33 AM)
Answer:

The 10-digit V-number is indicated at the bottom of the residence permit. This number is after the letters VNR. Your V-number is also indicated on correspondence that you receive from the IND. You will only receive this number after your application has been approved by the visa department and is received by the IND.

The V-number is your unique IND registration number.

Note: You can find your V-number on the back of your residence card and on correspondence you may have received once your visa application has been approved by the IND.

Source: https://ind.nl/en/Forms/


Entry link: IND Registration: What is a V number and where can I find my V number?

Question:

Insurance Reimbursements: How can I get reimbursements from my insurance for my medical expenses?

(Last edited: Tuesday, 11 August 2020, 2:51 PM)
Answer:

International students have to pay for their medical bills before they can approach the insurance company for reimbursements. This means that for all medical appointments, students have to pay for it first, then, they can submit request for reimbursements (or claims) at the insurance company's website. Make sure you have the receipt for the payment of your medical bills. You may need to upload this receipt as proof of payment.

For AON insurance, paid bills can be reimbursed at the website: https://www.aonstudentinsurance.com/students/en/claims/.


Entry link: Insurance Reimbursements: How can I get reimbursements from my insurance for my medical expenses?

Question:

Insurance: Does AON Complete+. cover mental health care?

(Last edited: Monday, 8 March 2021, 6:02 PM)
Answer:

The insurance covers a maximum. of 9 treatments per Insured year, provided the insured person has been referred by a qualified physician for treatment. Treatment is provided by a first-line Psychiatrist or Psychologist. The insurance provides cover for Psychotherapy if permission has been granted in advance by the Insurer. You will be informed about this by Aon.  

Pre-existing conditions are also covered provided that the student is fit to study. If more treatments are necessary, permission for this must be requested from the Insurer in advance based on a treatment plan from the Insured Person’s practitioner. The Insurer’s Medical Adviser will assess the treatment plan and the Medical Need for further treatment.


Entry link: Insurance: Does AON Complete+. cover mental health care?

Question:

Internship/Work Placement Duration: What is the minimum duration of an internship?

(Last edited: Wednesday, 26 August 2020, 3:29 PM)
Answer:

The EEG Part 7 Work Placement Handbook, page 3, mentions “The duration of the WP is minimum of 3 months full-time”. In EEG Part 7a Work Placement Handbook “In-Company Training takes at least 4 months full-time.”


Entry link: Internship/Work Placement Duration: What is the minimum duration of an internship?

Question:

Internship/Work Placement Waiver: Will my prior work experience be counted as an internship?

(Last edited: Tuesday, 13 October 2020, 5:59 PM)
Answer:

There are no exceptions offered by Wittenborg for the work placement. All regular students must fulfil the conditions of this module. All regular students will have to go through the assessment of this module (Weekly and Monthly Journals, Work Evaluation Report and Work Evaluation Report Oral Defence).

The Graduation and Examination Board recognises that students can ask at the entry of the programme to be deemed as having done the work placement module. This will only be considered if the following has been fulfilled:

1. The student has done a prior WP which had at least the same duration of a normal Wittenborg WP and was done not more than two years prior to the date of admission to the respective programme.

2. This prior WP has not been credited before, by another education institute.

3. The student is able to provide the WP Coordinator with:

  • a. A proper and detailed job description
  • b. A recommendation letter from the company

4. The WP Coordinator will contact the company with regards to the recommendation letter.

5. If all conditions have been met, the WP Coordinator will formally recommend to the Graduation and Examination Board of the student’s request of compensating the WP duration period.  

6. If approved, the student will need to write the Work Evaluation Report (WER) and defend it.

7. The final approval is given by the Graduation and Examination Board.

To start this process, you need to fill in this FORM. the link for the form is: https://forms.office.com/Pages/ResponsePage.aspx?id=yh8AaY_RGU2WLpSbUdTbiWxJ6X7XPuBJrlEkDjQgDONUNkgxVzBUVUdNSDk0SDNPQUVGMzlQT1hGQyQlQCN0PWcu




Entry link: Internship/Work Placement Waiver: Will my prior work experience be counted as an internship?

Question:

Internship/Work Placement: Can I get multiple full-time internships?

(Last edited: Wednesday, 26 August 2020, 3:30 PM)
Answer:

No. Only one internship counts towards your studies.

Entry link: Internship/Work Placement: Can I get multiple full-time internships?

Question:

Internship/Work Placement: Can I work at Wittenborg as an intern?

(Last edited: Wednesday, 26 August 2020, 3:31 PM)
Answer:

Wittenborg has rolling internship positions available for its students. You must check WittenborgConnect and Wittenborg student and staff facebook group to check for any open internship positions.

Entry link: Internship/Work Placement: Can I work at Wittenborg as an intern?

Question:

Internship/Work Placement: Do I have to study during an ongoing internship?

(Last edited: Wednesday, 26 August 2020, 3:31 PM)
Answer:

No, you don’t need to study, but you can plan school activities during the internship, which needs to be communicated clearly with the university and company of your ongoing internship.

Note:

It is advised to inform your process tutor in such cases, at all times.

Entry link: Internship/Work Placement: Do I have to study during an ongoing internship?

Question:

Internship/Work Placement: Do I need to do an internship within a specific time?

(Last edited: Wednesday, 26 August 2020, 3:32 PM)
Answer:

No, but you are advised to discuss your study plan with your Process Tutor. Take note that delaying your internship means delaying your graduation, which could mean that you may need to pay extra tuition fees. The internship is a compulsory module and if it is not completed, you will not be allowed to complete your final thesis.

Entry link: Internship/Work Placement: Do I need to do an internship within a specific time?

Question:

Internship/Work Placement: Do I need to inform the university if I want to apply for an internship?

(Last edited: Wednesday, 26 August 2020, 3:33 PM)
Answer:

Yes. Your internship will officially and legally start only if you have completed the application procedure and it has been agreed and signed by the university.

Entry link: Internship/Work Placement: Do I need to inform the university if I want to apply for an internship?

Question:

Internship/Work Placement: I am a Phase 1 student. When can I start with the internship (Work Placement)?

(Last edited: Wednesday, 26 August 2020, 3:52 PM)
Answer:

For a Bachelor's student, to be eligible for Internship/Work Placement (WP), he/she must satisfy the following requirements:

1. Have passed PDP1 (Personal Development Programme) in Phase (Year) 1 and PDP2 (in Phase (Year) 2.

3. Have obtained a minimum of 160 EC (European Credits) or completed Phases (Year) 1 and 2 of the Bachelor's Programme in full OR

4. Have obtained 80 EC for EBA (Entrepreneurial Business Administration) double-degree programme.


Entry link: Internship/Work Placement: I am a Phase 1 student. When can I start with the internship (Work Placement)?

Question:

Internship/Work Placement: I have received an internship offer from a company. What should I do now?

(Last edited: Friday, 12 August 2022, 3:02 PM)
Answer:

As soon as you have received an offer of internship from an employer, you have to complete the following process:
1. Get a signed internship contract from the employer.
2. Register for the work placement module using the enrolment key.
3. Complete and submit the online Work Placement Request form via the link below:
You also need to upload several documents together with the form.
4. A downloadable Nuffic agreement template is attached. The form must be filled and signed by you and your employer.
5. Submit the original Nuffic agreement hard copy to External Relations, or digitally via email to externalrelations@wittenborg.eu or upload it together with the online Work Placement Request Form.
6. You may start your internship upon completion of the above steps.

Note:
  • You are not allowed to start your internship without the signed Nuffic agreement. Any work hours prior to the signed Nuffic agreement will not count for the hours necessary to fulfil this work placement module.
  • For an internship in the NetherlandsDutch law requires applicants to be either a European Citizen OR to be currently enrolled in an educational institution as a student. It should be noted that after graduation, you will in general no longer be able to take an internship in the Netherlands. Your Work Placement ending date must be within the period of your registration at Wittenborg. Please make sure you have an up-to-date Registration Letter which covers your Work Placement duration.
  • More importantly, working without a signed Nuffic agreement or a work permit is considered illegal in the Netherlands. Wittenborg will not be responsible for any legal issues arising in this case.

Entry link: Internship/Work Placement: I have received an internship offer from a company. What should I do now?

Question:

Internship/Work Placement: Whom can I contact to discuss more about the HBA internship and job information?

(Last edited: Wednesday, 26 August 2020, 3:38 PM)
Answer:

All information regarding Internship/Work Placement is in the EEG part 7. It clearly details all the necessary steps involved from before the internship starts until the completion of the internship. All requirements must be fulfilled before you can start the internship. If after reading the EEG you still have any doubts, you can contact your Process Tutor or the External Relations & WP team at externalrelations@wittenborg.eu. 

Entry link: Internship/Work Placement: Whom can I contact to discuss more about the HBA internship and job information?

Question:

Introduction Days: Why should I attend the Introduction Days?

(Last edited: Monday, 31 January 2022, 4:50 PM)
Answer:

Wittenborg offers students an introduction day to make sure students have all the information and documents they need to start their education at the university.

 

Introduction Week consists of three parts.

Wednesday: For International Students

International students will receive all information and documentation regarding registration in the Netherlands. The Wittenborg Front Desk will also provide information about living in the city, and all legal registration information. On this day, there is an ICT session for all new students to learn how to use Online area and know about their specialisation and modules. This is a very important session and students should not miss it.

Thursday: General Introduction Day

The general introduction is mandatory for all students of Wittenborg. Front Desk will collect the names of all students for attendance. They will also explain what can be expected on the day. On the introduction day there will also be a lunch arranged with pictures.

Introduction day will end around 14:00.

Friday morningFor All Students

Students will have two sessions: academic English and Harvard referencing. The English writing diagnostic test will also take place on Friday of the introduction week. 

If students have missed parts of the introduction day, catch-up may be done in Project Week.

 

Entry link: Introduction Days: Why should I attend the Introduction Days?

Question:

Living Expenses: How can I receive the monthly living expenses initially paid along with the main invoice?

(Last edited: Friday, 5 March 2021, 2:03 PM)
Answer:

Step1: Upon arriving in the Netherlands, you are required to register yourself at the Municipality you live in. Then, you receive the BSN, which is a pre-requisite to open the bank account.    

Step2: You open a bank account in the Netherlands.  

Step3: You provide the Finance Department or Registry Office (registrar@wittenborg.eu) your bank account number and the name in which the account was opened, on or before the 20th of the month. 

Living expenses will be paid on the 1st of each month upon receiving the bank details on time in the previous month. Delayed information will lead to a delay of commencement of payment by one month. 

Entry link: Living Expenses: How can I receive the monthly living expenses initially paid along with the main invoice?

Question:

Living Expenses: How much will I receive as monthly living expenses?

(Last edited: Friday, 5 March 2021, 2:05 PM)
Answer:

The initial lump sum payment of living expenses will be paid in 12 equal monthly installments. It is possible to receive up to a maximum of 3 months of living expenses in the first installment upon your request based on the start date of your degree program. 

Entry link: Living Expenses: How much will I receive as monthly living expenses?

Question:

Living in the Netherlands: I will soon arrive in the Netherlands. Is it a safe country to live in?

(Last edited: Friday, 19 June 2020, 4:41 PM)
Answer:

Yes, the Netherlands is one of the safest countries to live in. You have to take certain precautions, i.e. do not leave your phone, suitcase, or wallet unattended. The city of Apeldoorn in general is a very safe place to live. 

Entry link: Living in the Netherlands: I will soon arrive in the Netherlands. Is it a safe country to live in?

Question:

Lost Items: I lost my personal items. What should I do now?

(Last edited: Wednesday, 13 October 2021, 9:32 AM)
Answer:

Please go to the city hall of the municipal area in which you found or lost the item, or refer to www.verlorenofgevonden.nl or www.ilost.co. You cannot go to the police for lost and found items. If you have lost one of your belongings, it is not possible to file a report.

Please click this link for more information: https://www.politie.nl/en/themes/lost-and-found.html

Source: Politie.nl

Entry link: Lost Items: I lost my personal items. What should I do now?


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