FAQ Studying @ Wittenborg


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ICT SUPPORT

Question:

Online Presentation: I am invited for an online presentation but I get an error message everytime I click to join the online meeting.

(Last edited: Monday, 17 January 2022, 3:47 PM)
Answer:

 

When you receive an outlook invitation you might receive the following message:

  “A custom mail flow rule created by an admin at wittenborg.eu has blocked your message.”

Any time you receive an invitation in Microsoft Outlook or 365 and accept it, the invitation will be visible from then on in your calendar. Therefore, even if you close the window that pops up while you have accepted the invitation, you can always go to your Outlook calendar and join the communication channel again.

 
Note:

If the problem persists you may contact Helpdesk for further assistance.


Question:

Perlego: Does Perlego has a Copy & Paste feature available in books?

(Last edited: Friday, 10 September 2021, 2:28 PM)
Answer:

Yes, we have copy & paste feature in Perlego. You can open the ereader of any title and simply highlight the text you wish to copy & paste, then click the 'copy & paste' icon (next to the 'add notes' icon) and the text will be copied to your clipboard.

Please note that you can only copy 10% of the book.

Please check the attached screenshot for reference.


Question:

Plagiarism/Turnitin Similarity Score: Does Turnitin show percentage of similarity and plagiarism? Or any highlighted area for plagiarism?

(Last edited: Friday, 26 November 2021, 1:42 PM)
Answer:

 

When a paper is submitted via Turnitin, an overall percentage of similarity or originality score (with colour code) is shown (see picture below). The similarity score is just a percentage of text in the student’s paper that matches sources in the Turnitin database. Turnitin does not detect nor check for plagiarism but it highlights the text in the student’s paper that is similar to or matches against another source. The picture below shows a Turnitin Originality Report in the Document Viewer window. On the right of the image, you will see a numbered list of matched sources. Each of these is allocated a colour and number and these correspond to the number and colour in the student’s text. A high percentage does not mean there is plagiarism and a low match score does not mean there is no plagiarism. However, a large percentage could indicate that the student has used too much from one source, or a direct copying of text from that source – see the red highlighted text numbered 1. A high percentage could also mean poor paraphrasing by student – see the pink highlighted text numbered 2. Both these high percentages are grounds for further investigation by the teacher on the student’s paper as direct copying and insufficient paraphrasing, even with proper referencing are considered as plagiarism. 

 

At Wittenborg, up to 20% similarity is acceptable for all submissions through Turnitin as long as the submission is properly referenced as per Harvard referencing style. Above 20% but no more than 30% similarity must be motivated/justified by the student to be accepted for assessment. The 20% similarity does not automatically imply the submission is plagiarism-free as there could also be cases of plagiarism with less than 20% similarity. The submission must be properly referenced as per Harvard referencing style.

 

Turnitin example

 

Source: www.wittenborg-online.com


Question:

Profile Picture: How to change your profile picture.

(Last edited: Wednesday, 16 March 2022, 10:33 AM)
Answer:

Source: Wittenborg Webforms

 


Question:

RPs: How the procedure for Research Proposal work?

(Last edited: Wednesday, 24 February 2021, 2:08 PM)
Answer:

 

Please see below the flowchart for the procedure of Research proposals.

Source: Part of the EEG


Question:

Similarity Report: How much time will Turnitin take to generate similarity report for my submitted file?

(Last edited: Friday, 25 June 2021, 2:22 PM)
Answer:

Students are eligible for a similarity report within 30 minutes (by standard) for the first three uploads of the assignment via Turn-it-in. However, from the 4th submission, the similarity report may take up to 24 hours to generate.

Students are strongly advised to upload their final reports at least 30 minutes before the deadline.

Source: www.wittenborg-online.com


Question:

Student Account: Who can I contact in case of loss of access to my student account?

(Last edited: Thursday, 10 February 2022, 1:17 PM)
Answer:

 

If a student’s account denies access, this can have multiple reasons. Below the 3 most common reasons are highlighted.

 

  • Password change. Students have to regularly change their password to secure their account.
  • Inactivity for a longer period of time. If a student does not access his school account for a few months, the account will be blocked. The account has to be reset. The Wittenborg Front Desk can do this - send an email to have your account reset.
  • Outstanding invoice tuition fee. If a student has not yet paid the tuition fees, an account will be blocked. After receiving the payment, the account will be reactivated.

For further information ask the Front Desk for support. This can be done either via email to frontdesk@wittenborg.eu or contact Helpdesk or by going to the Front Desk in person.

 


Question:

Submission Deadline: My submission deadline is at 16:00. How late can I submit my assignment on Turnitin?

(Last edited: Thursday, 10 February 2022, 1:19 PM)
Answer:

 

Submissions of assignments just a few minutes before the deadline can be a risky issue. This is because it can take a few minutes before the system registers your uploaded work. Therefore, the student must always upload all assignments with sufficient time left in order for the work to be stamped in time. Submitting with sufficient time will also allow the student to correct any mistakes in the assignment.  Consigning submissions at least 24 hours before the actual deadline may be a safe measure and can prevent any last-minute stress or failure of submissions.

Note:

For any technical reason for non-submission or failure to upload assignments, please contact your teacher and Helpdesk.

Source: The EEG Part 4 - Practical Information Guide


Question:

Teams Notifications: How can the notification/Preview be turned off in teams?

(Last edited: Thursday, 9 June 2022, 11:19 AM)
Answer:

When a new message is received in Teams, the user always get a notification and there is a pop-up message with preview. 

This can be turned off in two ways:

1. If the notifications needs to be turned off during the meetings only, the status should be changed to "Do not disturb" and then there will be no notifications/pop-up messages during the meetings.

2. You can turn off the notifications/preview from the settings in Teams app.

  • Open Microsoft Teams desktop or web client.
  • Click on the user icon, located in the right hands side of upper Teams bar.
  • Then click Manage Account to open the Teams Settings.
  • From the left hands side of the Settings dialog, select Notifications.
  • Then click the Custom button and you can see the option to Turn off the notifications/preview. Please see the attached image.

 


Question:

Timetable: How can I add courses in the timetable?

(Last edited: Thursday, 10 February 2022, 1:36 PM)
Answer:

In order to add courses to your timetable, please go to timetable.wittenborg.eu, log in with your student account and choose your study programme and phase (for bachelor's degree students only). Once the courses are selected add them to your timetable. Then you will be able to view your schedule in a day/week/month mode.


Question:

Turnitin Feedback/Comments: How to check comments and feedback in Turinitin?

(Last edited: Wednesday, 24 February 2021, 2:55 PM)
Answer:

 

You can find the comments by clicking on the submitted file. please note that the comments can be find inside the submitted file body.

The feedback icon can be find on the right hand side, once you open the submitted file. 

Source: Turnitin Guide


Question:

Turnitin Report: I cannot see my originality report even after 24 hours. What should I do?

(Last edited: Friday, 14 January 2022, 4:39 PM)
Answer:

Please contact Helpdesk and your (teacher) @wittenborg.eu for further resolution to the problem.


Question:

Turnitin Submission Deadlines GAs: How can we know the exact dates for our GAs submission?

(Last edited: Wednesday, 24 February 2021, 2:13 PM)
Answer:

 

The submission deadlines are set a year in advance and can always be seen in the online area. Please note that these dates cannot be changed/extended.

Below is an example for Block 6:

We have the same information in the EEG and you can find it in Part 8 of the EEG

Source: Part 8 of the EEG


Question:

Turnitin Submissions: Why can't I upload my assignment on Turnitin while there is still sufficient time for the deadline?

(Last edited: Friday, 14 January 2022, 4:40 PM)
Answer:

There could be errors in the upload area. Should you face this difficulty, contact your module teacher as soon as possible, as well as Helpdesk.


Question:

Turnitin Upload: Why does the upload status show "processing" even after I have submitted my work?

(Last edited: Friday, 14 January 2022, 4:41 PM)
Answer:

If you are getting a status report "processing", it means your work has yet to be checked by Turnitin. Therefore, the work has been submitted but not yet checked. During the first 3 submissions, it takes anywhere between a few seconds to a few hours to see your report. It will take 24 to 48 hours for the 4th submission onward to reflect the report.

Note:

You can write to ict@wittenborg.eu or put a request to Helpdesk to share any further concerns.


Question:

Unenrolment: I am unenrolled from my course automatically and I cannot see the course on my Dashboard neither I can access the course Team

(Last edited: Thursday, 10 February 2022, 1:21 PM)
Answer:

 

Students get unenrolled automatically, if they are inactive in the course area for 21 consecutive days.

Students can always re-enrol themselves using the enrolment keys from the process tutor area, if it is required.


Question:

Zoom Meetings: How to set your background image to Wittenborg logo during meetings?

(Last edited: Wednesday, 10 February 2021, 2:28 PM)
Answer:

You need to go to settings of your Zoom, click on settings. Turn on the Virtual Background and then you can select the image for your meeting background.

The Wittenborg logo image is attached here, you can save it and select it as background image of your meetings.

Source: Zoom Technical Support


NEW STUDENT SUPPORT

Question:

Academic Calendar: How can I find the academic year calendar?

(Last edited: Wednesday, 9 February 2022, 11:53 AM)
Answer:

All Academic year calendars are accessible via the link https://www.wittenborg.eu/downloads.htm. You will find it under the section ‘WUAS Year Planning’

You can also access it in the section 'Student Resources - General Information for all Students' on Wittenborg-online 

 

 


Question:

Admission/Application: Is Wittenborg University of Applied Sciences still considering applications from students residing in countries that are affected by the COVID-19 outbreak?

(Last edited: Tuesday, 14 July 2020, 10:22 AM)
Answer:

Yes, Wittenborg is processing all applications as normal. Wittenborg is closely monitoring the current COVID-19 situation and follows the guidelines as implemented by the Dutch government and the Dutch National Institute for Public Health and the Environment. However, Wittenborg Admissions continues processing applications for its next intakes, regardless of your nationality or the country you are residing in.


Question:

Apeldoorn Campus: How can I find the Wittenborg location in Apeldoorn?

(Last edited: Thursday, 10 September 2020, 11:38 PM)
Answer:

Wittenborg University of Applied Sciences has its main campus in Apeldoorn, which consists of two separate buildings within walking distance from one another. Both locations share a central telephone number +31 (0)88 6672 688. Both Wittenborg campuses are conveniently accessible by public transport and are just 3-4 minutes walking distance from the Apeldoorn train and bus station.

  • Aventus building: Laan van de Mensenrechten 500, 7331 VZ Apeldoorn.
  • Spoorstraat building: Spoorstraat 23, 7311 PE Apeldoorn.

The Aventus building

The Aventus building is just across the road on the south side of the railway station and is accessible via the pedestrian and bicycle subway. Wittenborg is located on the 3rd floor of the Aventus building. Upon entering the main entrance of the Aventus building, turn right where there is a café/brasserie. Walk past it and access the door on your left towards the stairs and walk up the stairs to the 3rd floor.

Note: The elevator is only accessible with a student card.

The Spoorstraat building

The Spoorstraat building is located on the north side of the railway station and is about 3 minutes' walking distance. It can be recognised by the Wittenborg flags and the Wittenborg logo at the top of the building.

You can find some practical information guide from the link below.

https://www.wittenborg-online.com/enrol/index.php?id=1130



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