FAQ Studying @ Wittenborg


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COVID19 - FAQ SUPPORT FOR STUDENTS

Question:

PCR Tests: Where can I find answers on PCR Tests, quarantine and vaccinations?

(Last edited: Wednesday, 23 June 2021, 9:11 AM)
Answer:

Information about negative PCR tests, quarantine requirements and vaccinations required inside the Netherlands or during entry into the Netherlands can be found on www.rijksoverheid.nl. The IND does not provide answers to this question.


Question:

Programmes: Will programmes at Wittenborg start as scheduled (6 starting dates)?

(Last edited: Tuesday, 14 July 2020, 10:15 AM)
Answer:

Yes all programmes are running as planned, online. Immediately after the announcement from the Dutch government that schools and universities must close, Wittenborg launched its education online. From Block 6 (30 March) until at least 17 May (Block 7) all studies and teaching are carried out through our developed Moodle on Wittenborg Online and Office365 Groups and Teams system. Timetables are running as planned. Please check http://timetable.wittenborg.eu/ for the up-to-date info”. 

Note:

Prospective students are still welcome to apply for all upcoming starting dates. A full overview of our starting dates can be found here: https://www.wittenborg.eu/entry-dates-application-deadlines.htm.  


Question:

Project Weeks: How will the project weeks be delivered?

(Last edited: Tuesday, 14 July 2020, 9:31 AM)
Answer:

As is the case with the rest of the modules, project weeks will be delivered through online activities, i.e. online groups and team sessions will be conducted. Teams will be given the responsibility to collaborate outside the scheduled sessions. At the end, the teams will present their deliverables, while the university will make all the material and resources needed online for the students.

Note:

International trips have been cancelled. 



Question:

Residence Permit Expired: What should I do if my residence permit has expired but I cannot leave the Netherlands at this moment?

(Last edited: Tuesday, 14 July 2020, 10:04 AM)
Answer:

Submit an extension application at the IND desk where possible. If this is not possible, you can ask for a return decision at the counter. With a return decision, you then have an additional 28 days to leave the country. You can make appointments at the counter in the usual way, but bear in mind the currently limited services at the IND counters.




Question:

Residence Permit: How will travelling back to my home country affect my residence permit?

(Last edited: Tuesday, 23 June 2020, 5:32 PM)
Answer:

You are allowed to stay outside of the Netherlands for either a maximum of 6 months in a row, or 3 years in a row each calendar year for a maximum of 4 months in a row. 

For detailed info, please check via: https://ind.nl/en/Pages/main-residence.aspx.

 


Question:

Student Housing: I have undergone the PCR test before arriving at Schiphol airport. Do I still need to undergo the mandatory 10 days self quarantine upon arriving in the student housing? (COVID-19)

(Last edited: Tuesday, 12 January 2021, 11:25 AM)
Answer:

Yes. A negative test result is not a substitute for self-quarantining. People with a negative test result should still self-quarantine for 10 days on arrival in the Netherlands


Question:

Student Housing: What steps should newly arrived students follow at the Student Housing during the ongoing corona virus?

(Last edited: Wednesday, 2 June 2021, 9:43 AM)
Answer:

Steps to follow on arrival at Wittenborg Student Housing due to ongoing corona virus restrictions.  

  • All newly arriving students are required to self-quarantine in their Wittenborg student housing room for the first 10 days after arrival.  
  • Please avoid visiting Wittenborg during the first 10 days after arrival. You can call 0031 886672688 during office hours for any urgent matters. Latest Self Quarantine guidelines . 
  • All new arrivals need to monitor their health.  
  • No visitor or relative is allowed during the self-quarantine period.  
  • Avoid contact with others unless seeking medical help.  
  • Use face mask to cover your mouth and nose when you have to go out for grocery shopping and please maintain 1.5 meters distance from others.  
  • In case you need medical care, please write to frontdesk@wittenborg.eu from your student email preferably. 

For more details on the guidelines during corona virus can be accessed on the www.nederlandwereldwijd.nl link .



Question:

Study Progress: I have questions regarding my study progress.

(Last edited: Tuesday, 14 July 2020, 9:35 AM)
Answer:

Please, fill in the Form (http://tiny.cc/y6nslz). The process tutor will get back to you as soon as possible.



Question:

Travel during Corona: Can I go back to my country during the ongoing corona crisis?

(Last edited: Monday, 29 June 2020, 4:34 PM)
Answer:

You can follow the modules online from the Netherlands or another country. However, it is the student’s responsibility if he/she wishes to travel to the high-risk countries/areas at the moment, as the university and Dutch authorities have highly discouraged doing so. During the crisis there will be NO study-intermission option offered, nor can the tuition fee be frozen in such a situation. As long as the student is registered at the university and IND, the financial requirements must be fulfilled.



Question:

Travel during Corona: Can I travel outside the Netherlands during the ongoing crisis?

(Last edited: Monday, 29 June 2020, 4:34 PM)
Answer:

During the ongoing Coronavirus crisis, as per the Dutch government's advice, any overseas travel must be avoided unless extremely necessary. More importantly it must be kept in mind that the current circumstances have made it even more difficult to return to the Netherlands due to strict travel blockages introduced by several countries across the globe.

The university advises students against any overseas travel until further notice.


Question:

Travel Information: Do I need to inform the university if I have travelled back to my country?

(Last edited: Monday, 29 June 2020, 4:35 PM)
Answer:

Yes, students who have travelled back to their home country and/or have specific questions for their process tutors on study progress, should fill in the Form (http://tiny.cc/y6nslz). The process tutor will get back to you as soon as possible



Question:

Travel to Netherlands: Can I still travel to the Netherlands during the corona crisis?

(Last edited: Friday, 5 February 2021, 9:33 AM)
Answer:

At the moment, due to Covid19, the Netherlands has strict conditions for those who wish to travel to the country. 

These measures do not apply to:

  • Holders of an MVV or Dutch residence permit, regardless of the purpose of the residence.
  • 3rd-country nationals in possession of a residence permit from a Schengen or EU member state.
  • Holders of a residence permit as long-term residents.

You are requested to follow the link https://www.government.nl/topics/coronavirus-covid-19/visiting-the-netherlands-from-abroad/negative-test-result-and-declaration/travellers-from-outside-eu-and-schengen-countries in order to keep yourself updated with the latest rules in place during the ongoing Corona pandemic.

Wittenborg University still continues the procedure of visa application as normal.


Question:

Vaccination: Can I be vaccinated in the Netherlands with my MVV visa/ Residence Permit?

(Last edited: Monday, 16 August 2021, 9:23 AM)
Answer:

Yes, for more information check the Dutch Vaccination Program:

https://prikkenzonderafspraak.rijksoverheid.nl/nl/


Question:

Virtual Events: I am interested participating in the virtual events. What steps should I follow?

(Last edited: Tuesday, 30 June 2020, 8:54 AM)
Answer:

You may join the event that you are interested in by following the steps below.
 

Monday DanceFit with Wilma Albertus: LINK Update your Facebook info and show that you are one of Wittenborg's current students or staff for speedy approval. 

#WorkoutWednesday with Sepanta Zamani: LINK  

#FridayLunch chit-chat with students, teachers and other Wittenborg staff: LINK

Note:

Please send an email to communication@wittenborg.eu for the ID and password to join an event.

Disclaimer:   

The video platform Zoom is being used for this non-educational, online-socialising event. Zoom collects user details and shares them with third parties. Wittenborg cannot be held liable in any way for Zoom’s data collection. For more information, please read: https://www.wittenborg.eu/wuas-abandons-using-videoconferencing-tool-zoom-due-privacy-fears.htm

 


Question:

Work Placement/Internship: Can I replace Work Placement credits with other modules?

(Last edited: Wednesday, 1 September 2021, 3:39 PM)
Answer:

Replacement of credits is ONLY applicable for Direct Entry Final Year students. Students can take modules from phase 2 in their own specialisation and/or phase 3 modules from other specialisations to replace the Work Placement with equivalent ECs. Please notice that students cannot choose modules and specialisation across different campuses (e.g. Apeldoorn students cannot choose EBA modules offered in Amsterdam). Students must make an agreement for possible modules with their process tutor. Once the modules have been chosen, the student needs to send an email to examresults@wittenborg.eu and CC process tutor with the subject: Replace Work Placement_snumber or Replace In-company Training. List the modules with the full module name and module code in the email.



CURRENT STUDENT SUPPORT

Question:

Academic Calendar: How can I find the academic year calendar?

(Last edited: Friday, 18 September 2020, 11:51 AM)
Answer:

You can access the academic year calendar by clicking on the link https://www.wittenborg.eu/downloads.htm. You will find it under the section ‘WUAS Year Planning’

You can also access it via your dashboard at Wittenborg-online under the section 'Student Resources - General Information for all Students'.

 

 


Question:

Account Access: Why can't I access my online student account?

(Last edited: Wednesday, 10 February 2021, 2:38 PM)
Answer:

 

Please note that we have activated Multi-Factor Authentication (MFA) on all Wittenborg accounts. You have to login via text on your phone or Authenticator app. Please refer to the attached document on how to activate your MFA. 

There are other possible reasons why you cannot access your account, besides the MFA activation. The 3 most common reasons are as follows:

  • Entering the wrong password: A password may have been changed recently or the student may have simply entered the wrong password. Passwords are case sensitive.
  • Inactivity for a long period of time: If a student does not access his/her student account for a few months, the account will be blocked. The account has to be re-setted. Please contact Wittenborg Helpdesk to help reset the account. Helpdesk or Front Desk will send to the student’s alternative email information to have the account reset.
  • Outstanding invoice tuition fee: If a student has not yet paid the tuition fees, the student’s account will be blocked. The account will be reactivated once the outstanding tuition fees have been paid.

Sometimes there are technical issues with your account. Please contact ict@wittenborg.eu or Helpdesk to assist you further. 

If any question remains, students can contact the front desk for support. This can be done either via an email to frontdesk@wittenborg.eu or by phone: (088) 6672688.

Source: A Password is not enough...we are starting to implement multi-factor authentication (sharepoint.com)


Question:

Additional Modules: How can I register for additional modules other than my own specialization?

(Last edited: Thursday, 19 November 2020, 9:54 AM)
Answer:

You can register for modules other than your own specialization, by following the same procedures as when you enrol for your own module; i.e. you need the enrolment key and to go to the respective areas. If you have trouble enrolling, please send a request to Helpdesk in order to get yourself enrolled.


Question:

Assignment Deadline: When is the deadline to submit my Type 2 Exams? What happens if I miss a deadline to upload an assignment on Turnitin?

(Last edited: Thursday, 11 February 2021, 1:28 PM)
Answer:

 

The deadlines to upload assignments are clearly shown in the Module Guide, the Online Module course area and in the Turnitin submission page. The upload area is visible to everyone who is enrolled at the online module area of the course. Please take note that the responsibility of checking the assignment submission deadline lies on the student. So always check the Module Online Area.

You also need to consider the difference in the time zone that you are located in (for those who are not physically present in the Netherlands). Rules and regulations regarding deadlines to upload assignments at Turnitin are clearly indicated in the EEG guide of Wittenborg (Part 5 - General Assessment Policy).

Should you face any technical issues, you need to contact Helpdesk at least 30 minutes before the deadline with the assignment and screenshot(s) of the exact technical issue. Requests put after the deadline will not be attended to.

If you miss the deadline to upload an assignment on Turnitin, you will have to wait for the next retake opportunity.

Note:

You are highly advised not to upload your assignment in the last minute.

Source: EEG Part 5 - General Assessment Policy


Question:

Assignment Submission: What should I do if I have uploaded the wrong assignment?

(Last edited: Saturday, 8 August 2020, 9:34 PM)
Answer:

Turnitin at Wittenborg allows you to resubmit your assignment multiple times by overwriting the previous submissions, until the due date. This means that if you have submitted a wrong document, you can resubmit again by uploading the correct document. The newly uploaded document will overwrite the previous one. You can resubmit many times until the deadline. This feature of overwriting previous submissions ensures that your module teacher will only receive the latest submission for checking.



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