FAQ Studying @ Wittenborg


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COVID19 - FAQ SUPPORT FOR STUDENTS

Question:

Student Housing: I have undergone the PCR test before arriving at Schiphol airport. Do I still need to undergo the mandatory 10 days self quarantine upon arriving in the student housing? (COVID-19)

(Last edited: Tuesday, 12 January 2021, 11:25 AM)
Answer:

Yes. A negative test result is not a substitute for self-quarantining. People with a negative test result should still self-quarantine for 10 days on arrival in the Netherlands


Question:

Student Housing: What steps should newly arrived students follow at the Student Housing during the ongoing corona virus?

(Last edited: Wednesday, 2 June 2021, 9:43 AM)
Answer:

Steps to follow on arrival at Wittenborg Student Housing due to ongoing corona virus restrictions.  

  • All newly arriving students are required to self-quarantine in their Wittenborg student housing room for the first 10 days after arrival.  
  • Please avoid visiting Wittenborg during the first 10 days after arrival. You can call 0031 886672688 during office hours for any urgent matters. Latest Self Quarantine guidelines . 
  • All new arrivals need to monitor their health.  
  • No visitor or relative is allowed during the self-quarantine period.  
  • Avoid contact with others unless seeking medical help.  
  • Use face mask to cover your mouth and nose when you have to go out for grocery shopping and please maintain 1.5 meters distance from others.  
  • In case you need medical care, please write to frontdesk@wittenborg.eu from your student email preferably. 

For more details on the guidelines during corona virus can be accessed on the www.nederlandwereldwijd.nl link .



Question:

Travel during Corona: Can I go back to my country during the ongoing corona crisis?

(Last edited: Monday, 29 June 2020, 4:34 PM)
Answer:

You can follow the modules online from the Netherlands or another country. However, it is the student’s responsibility if he/she wishes to travel to the high-risk countries/areas at the moment, as the university and Dutch authorities have highly discouraged doing so. During the crisis there will be NO study-intermission option offered, nor can the tuition fee be frozen in such a situation. As long as the student is registered at the university and IND, the financial requirements must be fulfilled.



Question:

Travel during Corona: Can I travel outside the Netherlands during the ongoing crisis?

(Last edited: Monday, 29 June 2020, 4:34 PM)
Answer:

During the ongoing Coronavirus crisis, as per the Dutch government's advice, any overseas travel must be avoided unless extremely necessary. More importantly it must be kept in mind that the current circumstances have made it even more difficult to return to the Netherlands due to strict travel blockages introduced by several countries across the globe.

The university advises students against any overseas travel until further notice.


Question:

Travel Information: Do I need to inform the university if I have travelled back to my country?

(Last edited: Monday, 29 June 2020, 4:35 PM)
Answer:

Yes, students who have travelled back to their home country and/or have specific questions for their process tutors on study progress, should fill in the Form (http://tiny.cc/y6nslz). The process tutor will get back to you as soon as possible



Question:

Travel to Netherlands: Can I still travel to the Netherlands during the corona crisis?

(Last edited: Friday, 5 February 2021, 9:33 AM)
Answer:

At the moment, due to Covid19, the Netherlands has strict conditions for those who wish to travel to the country. 

These measures do not apply to:

  • Holders of an MVV or Dutch residence permit, regardless of the purpose of the residence.
  • 3rd-country nationals in possession of a residence permit from a Schengen or EU member state.
  • Holders of a residence permit as long-term residents.

You are requested to follow the link https://www.government.nl/topics/coronavirus-covid-19/visiting-the-netherlands-from-abroad/negative-test-result-and-declaration/travellers-from-outside-eu-and-schengen-countries in order to keep yourself updated with the latest rules in place during the ongoing Corona pandemic.

Wittenborg University still continues the procedure of visa application as normal.


Question:

Vaccination: Can I be vaccinated in the Netherlands with my MVV visa/ Residence Permit?

(Last edited: Monday, 16 August 2021, 9:23 AM)
Answer:

Yes, for more information check the Dutch Vaccination Program:

https://prikkenzonderafspraak.rijksoverheid.nl/nl/


Question:

Vaccination: Getting proof of vaccination after being vaccinated outside the Netherlands

(Last edited: Monday, 18 October 2021, 4:20 PM)
Answer:

If you have been vaccinated out of the Netherlands or EU and need proof of vaccination (QR code), you can refer to the page below for the instruction on how to get this proof in the Netherlands. 

https://www.government.nl/topics/coronavirus-covid-19/covid-certificate/proof-of-vaccination/vaccinated-outside-the-netherlands



Question:

Virtual Events: I am interested participating in the virtual events. What steps should I follow?

(Last edited: Tuesday, 30 June 2020, 8:54 AM)
Answer:

You may join the event that you are interested in by following the steps below.
 

Monday DanceFit with Wilma Albertus: LINK Update your Facebook info and show that you are one of Wittenborg's current students or staff for speedy approval. 

#WorkoutWednesday with Sepanta Zamani: LINK  

#FridayLunch chit-chat with students, teachers and other Wittenborg staff: LINK

Note:

Please send an email to communication@wittenborg.eu for the ID and password to join an event.

Disclaimer:   

The video platform Zoom is being used for this non-educational, online-socialising event. Zoom collects user details and shares them with third parties. Wittenborg cannot be held liable in any way for Zoom’s data collection. For more information, please read: https://www.wittenborg.eu/wuas-abandons-using-videoconferencing-tool-zoom-due-privacy-fears.htm

 


Question:

Work Placement/Internship: Can I replace Work Placement credits with other modules?

(Last edited: Wednesday, 1 September 2021, 3:39 PM)
Answer:

Replacement of credits is ONLY applicable for Direct Entry Final Year students. Students can take modules from phase 2 in their own specialisation and/or phase 3 modules from other specialisations to replace the Work Placement with equivalent ECs. Please notice that students cannot choose modules and specialisation across different campuses (e.g. Apeldoorn students cannot choose EBA modules offered in Amsterdam). Students must make an agreement for possible modules with their process tutor. Once the modules have been chosen, the student needs to send an email to examresults@wittenborg.eu and CC process tutor with the subject: Replace Work Placement_snumber or Replace In-company Training. List the modules with the full module name and module code in the email.



CURRENT STUDENT SUPPORT

Question:

Academic Calendar: How can I find the academic year calendar?

(Last edited: Wednesday, 9 February 2022, 11:53 AM)
Answer:

All Academic year calendars are accessible via the link https://www.wittenborg.eu/downloads.htm. You will find it under the section ‘WUAS Year Planning’

You can also access it in the section 'Student Resources - General Information for all Students' on Wittenborg-online 

 

 


Question:

Account Access: Why can't I access my online student account?

(Last edited: Friday, 14 January 2022, 3:14 PM)
Answer:

 

Please note that we have activated Multi-Factor Authentication (MFA) on all Wittenborg accounts. You have to login via text on your phone or Authenticator app. Please refer to the attached document on how to activate your MFA. 

There are other possible reasons why you cannot access your account, besides the MFA activation. The 3 most common reasons are as follows:

  • Entering the wrong password: A password may have been changed recently or the student may have simply entered the wrong password. Passwords are case sensitive.
  • Inactivity for a long period of time: If a student does not access his/her student account for a few months, the account will be blocked. The account has to be re-setted. Please contact Wittenborg Helpdesk to help reset the account. Helpdesk or Front Desk will send to the student’s alternative email information to have the account reset.
  • Outstanding invoice tuition fee: If a student has not yet paid the tuition fees, the student’s account will be blocked. The account will be reactivated once the outstanding tuition fees have been paid.

Sometimes there are technical issues with your account. Please contact ict@wittenborg.eu or Helpdesk to assist you further. 

If any question remains, students can contact the front desk for support. This can be done either via an email to frontdesk@wittenborg.eu or by phone: (088) 6672688.

Source: A Password is not enough...we are starting to implement multi-factor authentication (sharepoint.com)


Question:

Additional Modules: How can I register for additional modules other than my own specialization?

(Last edited: Thursday, 19 November 2020, 9:54 AM)
Answer:

You can register for modules other than your own specialization, by following the same procedures as when you enrol for your own module; i.e. you need the enrolment key and to go to the respective areas. If you have trouble enrolling, please send a request to Helpdesk in order to get yourself enrolled.


Question:

Assignment Deadline: When is the deadline to submit my Type 2 Exams? What happens if I miss a deadline to upload an assignment on Turnitin?

(Last edited: Wednesday, 9 February 2022, 11:54 AM)
Answer:

 

The deadlines to upload assignments are clearly shown in the Module Guide, the Online Module course area and in the Turnitin submission page. The upload area is visible to everyone who is enrolled at the online module area of the course. Please take note that the responsibility of checking the assignment submission deadline lies on the student. So always check the Module Online Area.

You also need to consider the difference in the time zone that you are located in (for those who are not physically present in the Netherlands). Rules and regulations regarding deadlines to upload assignments at Turnitin are clearly indicated in the EEG guide of Wittenborg (Part 5 - General Assessment Policy).

Should you face any technical issues, you need to contact Helpdesk at least 30 minutes before the deadline with the assignment and screenshot(s) of the exact technical issue. Requests put after the deadline will not be attended to.

If you miss the deadline to upload an assignment on Turnitin, you will have to wait for the next retake opportunity.

Retakes can only be done when a student has attempted the normal exam (1st attempt).

Note:

You are highly advised not to upload your assignment in the last minute.

Source: EEG Part 5 - General Assessment Policy


Question:

Assignment Submission: What should I do if I have uploaded the wrong assignment?

(Last edited: Friday, 14 January 2022, 3:10 PM)
Answer:

Turnitin at Wittenborg allows you to resubmit your assignment multiple times by overwriting the previous submissions, until the due date. This means that if you have submitted a wrong document, you can resubmit again by uploading the correct document. The newly uploaded document will overwrite the previous one. You can resubmit multiple times until the deadline. This feature of overwriting previous submissions ensures that your module teacher will only receive the latest submission for checking.


Question:

Assignment Submission: When can I submit my assignment?

(Last edited: Friday, 14 January 2022, 3:13 PM)
Answer:

 

The window period to upload assignments is open at least two weeks in advance of the due date. Avoid uploading your assignment at the last minute. Make sure to upload the assignment a day earlier to avoid complications such as technical glitches, lost internet connection, system overload etc. Submitting your assignment early also helps you to view your Similarity Index Report and ensure that the similarity index is below the 20% limit set by Wittenborg (Refer to EEG for more details). This allows you time to amend your assignment if necessary.
 
In case of technical issues, contact Helpdesk at least 30 minutes before the deadline, with the name of the module and screenshot(s) of the exact technical issue. Request put after the deadline will not be attended to.
 
Source: EEG Part 5 - General Assessment Policy

 


Question:

Assignment Submission: Will I get an extension in assignment submissions if the quality of Internet in my home country is poor?

(Last edited: Friday, 14 January 2022, 3:12 PM)
Answer:

 

There is no extension of deadline for submitting assignments online. It is the student's responsibility to submit the assignment on time. Many problems can surface at the last minute, such as technical glitches, failed internet connection, system or software failure etc.

It is better to upload your assignment one or two days before the deadline, so that in case you encounter technical problems, you have sufficient time to find alternative ways to submit your assignment. If the internet connection in your area is weak or unstable, it is best to find a library or a computer shop as an alternative. 

If you are still not able to solve your technical issue, please contact Helpdesk at least 30 minutes before the deadline, with the name of the module assignment and screenshot(s) of the exact technical issue. Request put after the deadline will not be attended to.


Question:

Attendance: How do I know if module attendance is compulsory?

(Last edited: Wednesday, 20 October 2021, 7:20 PM)
Answer:

Due to the current situation, attendance requirement for students will NOT be re-introduced. However, there will be in-class participation credits which will make up to 10% of the final exam marks. More details on participation activities can be found in the individual module online area.


Question:

Bank Accounts: What is an IBAN?

(Last edited: Tuesday, 8 September 2020, 10:51 PM)
Answer:

IBAN stands for International Bank Account Number and is a number attached to all accounts in the EU countries. It is made up of a unique code that identifies the country in which the account is opened, the account holder's bank and the account number. The IBAN helps to make the process of cross-border payments easier and faster. The bank assigns an IBAN to your account. You need to use the IBAN when sending interbank transfers or wiring money from one bank account to another, especially across international borders.

The structure of the IBAN is as follows: The country code NL / 2-digit control number / 4 letters that identify the bank / 10 digits, which consist of the current account number supplemented with zeros.

Example of a Dutch IBAN:  NL73 INGB 123 456 78 00



Question:

Bank Statement: what are the requirements?

(Last edited: Wednesday, 12 January 2022, 8:50 AM)
Answer:

What are bank statement requirements if:
- I am a new student applying for a visa; 
- I am a new student who transferred from another type of EU-Residence Permit (RP) (e.g. transfer from other EU countries to the Netherlands, from another university within the Netherlands, from a zoekjaar RP to a student RP, etc.) 

A signed and stamped bank statement on headed paper with a minimum amount of EUR 11,500,00 (must be dated after we inform you that we have received your payment) is required. For visa reasons, you will need to make sure that the deposit is free from restrictions or conditions; therefore, a statement such as “the account owner can withdraw the full amount in this bank account at any time” should be included in this letter. If the account type is either savings or current, then the above said clause should not be mentioned in the bank statement.The account will be in your or in your sponsor’s name. If the latter, here is the extra required information and documents: 

  • If the bank statement is from a private sponsor, please completely fill the Appendix Financial Statement of Support_Private Person Form.

  • If the bank statement is from a company sponsor, please completely fill the Appendix Financial Statement of Support_Company Form.

For the company sponsor, we need proof that the sponsor is authorised to grant the amount to the student - the proof can be obtained from the bank itself/local Chamber of Commerce (1.17). 

For Dutch sponsors also, these documents should be filled out respectively, along with the other required documents. Please check this site for more information: https://ind.nl/en/pages/sufficient-means-of-support-as-a-student.aspx. 

Kindly note that the balance outstanding payment always must be added on top of the bank statement required amount. Additionally, a Payment Plan is also should be made for that balance outstanding payment with the Finance/Registry Department before issuing a bank statement.

What are bank statement requirements if: 

- I am a current student requesting the RP extension. 

Please provide us with a copy of your or your sponsor's bank statement, which shows you have, or your sponsor has enough money to support your education. The balance must show in your or your sponsor's bank account at least (no. of months X EUR 933) = EUR XXX.Your bank statement must be dated at least one day after your last payment to us. (How to know how many months are needed? Count from the RP expiry date till the last day of your expected graduation block. Please always round it up to full months. General Year Planning is available https://www.wittenborg.eu/downloads.htm.) 

 
Please only send the bank statement without any transactions if it is from any of the Dutch banks. If your bank statement is from bank outside the Netherlands, your bank statement should be signed & stamped by the bank. Additionally, if you are going to show a bank statement from your home country, the account type must be explicitly mentioned in the bank statement. Furthermore, as per the IND rule about bank statements, if the account of the bank statement does not belong to either a savings or current account, then a declaration such as“the account owner can withdraw the full amount in this bank account at any time”should be included in the bank statement. You can also obtain a separate letter from the bank mentioning that this account is either savings or current, and if not, the above-mentioned declaration must be in the bank statement. The account should be in your or your sponsor’s name. If the latter, here is the extra required information and documents: 

  • If the bank statement is from a private sponsor, please completely fill in the Appendix Financial Statement of Support_Private Person Form

  • If the bank statement is from a company sponsor, please completely fill in the Appendix Financial Statement of Support_Company Form 

Kindly note that the balance outstanding payment always must be added on top of the bank statement required amount. Additionally, a Payment Plan is also should be made for that balance outstanding payment with the Finance/Registry Department before issuing a bank statement.


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