FAQ Studying @ Wittenborg

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Deregistration: What steps should I follow to deregister from the city hall?

(Last edited: Wednesday, 17 June 2020, 4:06 PM)

Before you leave the Netherlands, make sure you deregister from the municipality in the Dutch city or town of your residence. Once you deregister, the municipality will remove your personal details from the Municipal Personal Records Database. It will also automatically inform other government authorities of your departure. Normally, you can deregister online or by post. However, do check the website of your municipality on how or when you can deregister, or you can call them to enquire. When you deregister, it is a good idea to ask for a copy of the deregistration document as a written proof.

Besides deregistering at the municipality, these are the things that you need to do before leaving the country.

  • Fill in a Wittenborg clearance form (if you have not done so) which can be picked up/printed at Wittenborg’s Front Desk. This will help you to get your deposit back.
  • Return your residence permit to the IND. You can either return your residence permit to the IND by post or at Schiphol airport. It is advisable to keep a photocopy of both the front and back of your residence permit for future reference.
  • Cancel your Dutch bank account if needed.
  • Cancel your TV/Internet/Mobile subscription
  • Cancel your season card for the OV-chipkaart (if applicable)
  • Cancel your insurance (AON will stop automatically 2 weeks after your Graduation Assignment Oral Defence)
  • Forward your post

Note: It is important to do all these practicalities to avoid being charged for any future bills, tax or insurance, as these organisations would not know that you have left the country.


DigiD: What is a DigiD and how do I get one?

(Last edited: Wednesday, 17 June 2020, 3:54 PM)

DigiD (short for Digital Identification) is a form of online ID that allows you to access many services and government websites in the Netherlands. It is like a digital version of your passport. The DigiD consists of a username and password that are linked to your personal public service number (BSN). You need your DigiD to do your administration online in the Netherlands. This includes doing your taxes, applying for benefits and allowances, and many other necessary transactions.

How to apply for a DigiD?

You can apply for the DigiD for free on the DigiD website https://www.digid.nl/en/. You need to have your BSN. After filling in the application, you will receive an SMS code on your mobile phone. This is to verify your mobile number. Then you will receive another code via email. This is to verify your email address. Finally, you will receive a letter by post with the final activation code. This is to verify your registered home address and also to ensure security of your final activation code. Use the code to activate your DigiD within 20 days. Activate your DigiD via the DigiD activation webpage https://digid.nl/en/inloggen.

Remember that your DigiD grants access to many aspects of your life online, so you should take care to keep it secret and also not to lose it. If you forget your DigiD username or password, you can visit the DigiD contact page for help https://www.digid.nl/en/contact/


Doctor's Appointment: Can I still request a doctor's appointment during the ongoing corona virus crisis?

(Last edited: Wednesday, 17 June 2020, 4:05 PM)

All students seeking a doctor's appointment during the ongoing COVID-19 situation need to first send an email to frontdesk@wittenborg.eu. Please remember to mention the following details in your email:

  • Your full name and student number
  • Your local telephone number
  • The symptoms you have been experiencing
  • If you have been taking any medication
  • What type of medication
  • How long you have been taking the medication
  • If you have experienced any improvement or change in your health
The Front Desk will call the doctor on your behalf after which you will soon receive a phone call from the doctor's clinic who will provide you with further instructions.


Doctor's Appointment: How can I make an appointment with the Doctor?

(Last edited: Wednesday, 17 June 2020, 4:08 PM)

Front Desk will make an appointment on your behalf and inform you once the appointment is confirmed. Please send an email to frontdesk@wittenborg mentioning the following details

  • Please give an option of 3 days for your availability to go to the doctor's appointment
  • Mention the preferred timings when you can go to see the doctor
  • Preferably, mention the symptoms you have been experiencing and if you have been taking any medication
  • How long have you been taking the medication and if you have experienced any improvement or change in your health

The Front Desk will make an appointment on your behalf and inform you by email once the appointment has been confirmed. You need to confirm attendance of the appointment by replying to the appointment email from the Front Desk.


Drinking Water: Is tap water in the Netherlands safe to drink?

(Last edited: Monday, 29 June 2020, 9:57 AM)

Yes, tap water in the whole of the Netherlands is safe to drink. Not only will you save money by not buying bottled water, but you can also help towards keeping the environment clean by reducing plastic waste.