FAQ Studying @ Wittenborg


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CURRENT STUDENT SUPPORT

Question:

Module List: Where can I find my complete module list?

(Last edited: Tuesday, 14 July 2020, 10:08 AM)
Answer:

You can find your study programme curriculum in Part 3 of the EEG. Please check your programme EEG on the Moodle area.

The EEG provides students with all relevant information programme curriculum. For year planning, timetabling, tutoring, assignment submission requirements, the use of Turnitin and information about the online learning resources, use Moodle (Blackboard at the University of Brighton if applicable).



Question:

Module List: Where can I find my specialisation modules and curriculum?

(Last edited: Tuesday, 14 July 2020, 10:09 AM)
Answer:

You can find your specialisation modules and curriculum in the EEG – Part 3 Education and Examination Guides. In addition, you can also find additional information about examination type and ECs for each module in the EEG. You can find all module guides in the Module Guides for All Programmes online area.



Question:

Module Unenrolment: How can I unenrol from a module?

(Last edited: Wednesday, 7 October 2020, 8:51 AM)
Answer:

In case of a situation where you wish to unenrol from a module you will need to visit the 'My Courses' section on wittenborg-online. Click the module that you wish to unenrol from. You will now be able to view an option 'Unenrol me from' under the Course administration section. Click on this and you will be able to enrol that particular module. 


Question:

Modules: How can I add individual modules to my timetable?

(Last edited: Monday, 22 June 2020, 3:05 PM)
Answer:

Once you access your timetable from https://timetable.wittenborg.eu, follow these steps:

  • Select Modules
  • Search for the module that you want to add by entering a key word. You can also choose to scroll down the list and look for modules manually. At the bottom of the page you will find “1/# >”, to go to the next page of modules.
  • Click on the module to add it to the list Currently Selected
  • Press Next when all the modules are selected.
  • Click Select all for each module.
  • Click Preview.
  • Click Save and you are done. When adding modules to your timetable where there are already some in it, after clicking Save, select Merge the Calendars to add the module(s) to the ones already in your Calendar. Please be aware that choosing Delete will remove everything you already added before!

Note: 

The buttons Modules & Programmes of Study can be found at the top of the screen (mobiles), or in the box List Types (computer).




Question:

Moodle: What is Moodle and how can I download it?

(Last edited: Tuesday, 14 July 2020, 10:00 AM)
Answer:

Moodle is a university-wide platform where you can find all the information on your modules, assignments, exam results and all other information in their latest versions. It’s a great communication tool to be in touch with the greater university community. You can use Moodle from any device as long as you have access to the Internet.

Note:

There is an app available both on App Store and Google Play that you can download for free.



Question:

Networking for Internships: How can I connect with others and look for internships?

(Last edited: Monday, 22 June 2020, 3:47 PM)
Answer:

Upon completion of the introduction session, please try to register via WittenborgConnect first, which includes current students and alumni as its members. Wittenborg Connect allows you to both re-connect with old classmates as well as utilising the trusted Wittenborg University of Applied Sciences environment for expanding your professional network.

You may visit WittenborgConnect regularly by clicking on the link https://wittenborgconnect.com/, and check for updates on job placements and/or internships.


Question:

New address registration: How long can I wait before registering my new address in the Netherlands?

(Last edited: Thursday, 13 August 2020, 2:20 PM)
Answer:

You must inform the municipality of your change of address anywhere between 4 weeks prior to moving and 5 days after moving. The moving date that you provide will be treated as the day on which your address changed. If you inform the municipality more than 5 days after moving, the date on which you inform the municipality will be treated as the moving date. Municipalities can impose a fine of up to €325 if you do not inform them in time of important changes to your personal information.

The following link is the page on the city hall website, which guides you how to change your address online. This link is only for students living in Apeldoorn city.

https://iburgerzaken.apeldoorn.nl/gaas-web/server/continue/StartVerhuizing;jsessionid=8C22DB3273EA4687ACA6B5DB4096CB48#burgerzaken

Question:

Nuffic: What is a Nuffic agreement?

(Last edited: Wednesday, 8 July 2020, 11:18 AM)
Answer:

It is a document legitimising your internship. It must be signed by you, your company and the university. You are not allowed to start your internship without the signed Nuffic agreement. Any hours worked prior to the signed Nuffic agreement will not count towards the hours necessary to fulfil this work placement module. Working without a Nuffic agreement is considered illegal in the Netherlands and Wittenborg will not be responsible for any legal issues arising in this case.


Question:

Online Lectures: How to attend online lectures during the Block?

(Last edited: Friday, 9 October 2020, 3:21 PM)
Answer:

The online lectures are done in MS Teams. Once the session is started by your teacher at the scheduled time, you should be able to see a Join Tab in the relevant course team chat area. You can join the session by clicking on this Join Tab.



Question:

Online Presentation: I am invited for an online presentation but I get an error message everytime I click to join the online meeting.

(Last edited: Thursday, 19 November 2020, 10:08 AM)
Answer:

When you receive an outlook invitation you might receive the following message:

  “A custom mail flow rule created by an admin at wittenborg.eu has blocked your message.”

Any time you receive an invitation in Microsoft Outlook or 365 and accept it, the invitation will be visible from then on in your calendar. Therefore, even if you close the window that pops up while you have accepted the invitation, you can always go to your Outlook calendar and join the communication channel again.

Note:

If the problem persists you may contact Helpdesk for further assistance.


Question:

Oral Defence for Graduation Assignment: How can I hold my graduation defence presentation online?

(Last edited: Saturday, 11 July 2020, 10:02 AM)
Answer:

The Graduation Assignment (GA) Oral Defence will be conducted approximately 2 weeks after you submitted your GA assignment via Turnitin. These two weeks are for your Academic Supervisor and an External Marker to mark your assignment. If you receive an initial pass by both your Academic Supervisor and External Marker, you will receive an email regarding your Oral Defence. In the email, you can find details about the Oral Defence such as:
1) the day, date and time of your Oral Defence
2) the deadline to upload your presentation (PowerPoint, Prezi etc.) on the online submission area
3) when you should send a copy of your presentation to your Academic Supervisor
4) the link to the Oral Defence Meeting at MS Teams
5) any other relevant information/instruction

You are advised to try clicking on the link to ensure that you will be able to access the meeting and to see whether your microphone works. If you do not have MS Teams, you can download the app on your laptop or iPad or mobile phone. If you face any problems, please contact Front Desk as early as possible.

Question:

Orientation Year: Can I use my orientation year after 2 years of finishing education?

(Last edited: Thursday, 4 June 2020, 12:57 PM)
Answer:

Yes, you can still apply for the orientation year within 3 years after finishing your education. 


Question:

OV-Chipcard (OV-Chipkaart): What is an OV-chipcard and how can I use it in the Netherlands?

(Last edited: Monday, 22 June 2020, 4:00 PM)
Answer:

In the Netherlands, the easiest way to take the bus, train, subway, or tramway is to use an OV-Chipcard (PT Smart Card). The costs for the OV-Chipkaart itself is €7,50 and can be bought at https://www.ov-chipkaart.nl/purchase-an-ov-chipkaart.htm or at the local NS-service points. There are two different OV cards.

  • The first is a personalised OV-chipcard, which allows for putting a photo on it and season tickets can be loaded here.
  • The second option is an anonymous card, not registered to a name. The company will not be able to know who is traveling with this card.

Note: Season tickets can only be loaded on the personalised card.

Further details on 'How to use the OV-chipcard' can be accessed via: https://www.wittenborg-online.com/mod/glossary/showentry.php?eid=221.



Question:

Ov-Chipkaart Lost: I have lost my OV-Chipkaart. Who should I contact?

(Last edited: Monday, 22 June 2020, 4:02 PM)
Answer:

If you have lost your OV-Chipkaart or if it is defective, then you will have to cancel the travel product via the OV-Chipkaart Customer Service Department. Contact them by dialling 0900-0980 (normal call charges apply).


Question:

Part Time Jobs: What kind of jobs can I apply for as a student in the Netherlands?

(Last edited: Tuesday, 23 June 2020, 4:54 PM)
Answer:

There are mainly operational jobs available, but it is also depends on the market situation and your own experience/qualifications.


Question:

Part-Time Jobs: Can I find part-time jobs on WittenborgConnect or HOSCO?

(Last edited: Tuesday, 23 June 2020, 4:56 PM)
Answer:

No, the options of WittenborgConnect and HOSCO are only for internships. For part-time jobs you can go through www.indeed.nl or you can build your network connection with fellow students or companies via LinkedIn.


Question:

Part-Time Jobs: Do I need to inform the university for a work permit if I get a part-time job?

(Last edited: Tuesday, 23 June 2020, 4:55 PM)
Answer:

No, if it is a part-time job, and not an internship, the student need not inform Wittenborg. The employer will apply for the work permit for you.


Question:

PDP Registrations: Do I need to register for PDP?

(Last edited: Tuesday, 23 June 2020, 4:58 PM)
Answer:

PDP consists of three main sections: Academic English, Seminars and Portfolio. 

You are required to register for Academic English. 

Note:

Find more detailed information in PDP AE module guide in the online area. Module Guides for All Programmes.


Question:

Personal Support: How can I seek personal support while in the Netherlands?

(Last edited: Tuesday, 23 June 2020, 5:00 PM)
Answer:

Student Support is organised through the Front Desk. Staff are able to manage all general questions regarding the university and living in the Netherlands. Front Desk staff also assist students in the submission and collection of documents, including all aspects of registration and residence permits.

Student Support assists with the following:

  • Banking & Finances
  • Student Affairs and Travelling
  • Medical and Dental
  • Health Insurance
  • Working in the Netherlands
  • Student Housing
  • Student Building Access Cards
  • Student Code of Behaviour

We are here to help, just ask!!

The Student Services Desk is open from 8 a.m. to 5 p.m. Monday to Friday.



Question:

Pre-Master's: Is there an internship requirement for pre-master's students?

(Last edited: Tuesday, 23 June 2020, 5:07 PM)
Answer:

No, pre-master's is considered part of the master's programme; therefore, it is not a compulsory module. However, master's or pre-master's students can only do their internships during the last semester of their study programmes. 



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