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CURRENT STUDENT SUPPORT

Question:

Reimbursement of Travelling Expenses: How can a student reimburse any travelling costs for moving through campuses to attend the classes?

(Last edited: Tuesday, 30 August 2022, 10:20 AM)
Answer:
When student groups in specialisation modules (Bachelor or Master programmes) are smaller, Wittenborg may decide to combine the groups with a other study location (Amsterdam/ Apeldoorn) to ensure consistency in our student experience. In similar situations, Wittenborg will reimburse the return travel costs (train/metro) between the two study locations (Amsterdam-Apeldoorn-Amsterdam/Apeldoorn-Amsterdam-Apeldoorn)


You can use the Form to declare train/metro travel expenses between Amsterdam and Apeldoorn. Please note that this is valid for students only if their lessons are scheduled in a different study location by the university administration.

NOTE that this is not an option for students to follow classes at any campus. 

Entry link: Reimbursement of Travelling Expenses: How can a student reimburse any travelling costs for moving through campuses to attend the classes?

Question:

Residence Permit (RP): What shall I do if my RP is going to expire soon? How do I extend my RP?

(Last edited: Thursday, 18 April 2024, 11:25 AM)
Answer:

In principle, you will be notified by Immigration and Naturalisation Service (IND) when your residence permit will expire soon (within three months). It is fully your own responsibility to notify Registrar Office and submit required information and documents completely to extend your residence permit on time to avoid residency gap in your residency in the Netherlands. 

Kindly refer the webform and upload all necessary documents to request for an RP extension: RP extension form. Please submit the form at least 6 weeks prior to your RP expiration date. Then the Registrar Office could have sufficient time to review your files, prepare your RP extension application and send to IND.

Additionally, please note that we cannot submit an application for a residence permit extension of the validity if the residence permit is still valid for more than three months. The IND will disregard an application for an extension that is submitted earlier than three months before the expiration date of the residence permit

Should you have any question concerning this email, feel free to contact us directly via email: registrar@wittenborg.eu.


Entry link: Residence Permit (RP): What shall I do if my RP is going to expire soon? How do I extend my RP?

Question:

Residence Permit Expired: What should I do if my residence permit has expired but I cannot leave the Netherlands at this moment?

(Last edited: Tuesday, 14 July 2020, 10:04 AM)
Answer:

Submit an extension application at the IND desk where possible. If this is not possible, you can ask for a return decision at the counter. With a return decision, you then have an additional 28 days to leave the country. You can make appointments at the counter in the usual way, but bear in mind the currently limited services at the IND counters.



Entry link: Residence Permit Expired: What should I do if my residence permit has expired but I cannot leave the Netherlands at this moment?

Question:

Residence Permit Gap: What is the "residence permit gap" and the consequences if I have a gap in the residence permit period?

(Last edited: Tuesday, 9 March 2021, 10:59 AM)
Answer:

A residence gap is an interruption in your continuous stay and may cause problems later on if you want to apply for a Dutch permanent residence. In general, a residence permit gap has affects in the longer term, if you decide to apply for a Dutch permanent residence permit in the future. In order to apply for a permanent residence permit, one of the requirements is that you have legally resided in the Netherlands for an uninterrupted period of five years or more before you make the permanent residence permit application. This means that you require to have had a valid residence permit for the full five years, without interruptions or gaps within this period. You have thus always applied for extension of your residence permit on time. Another requirement is that within these five consecutive years you have not stayed outside the Netherlands for six or more consecutive months, or three years in a row for four or more consecutive months.

The consequence of a residence permit gap is that the period of legal residence in the Netherlands before this gap will not be taken into consideration. This means that you will have to start again building up a five-year uninterrupted period in the Netherlands to obtain permanent residency.

For example: If your first residence permit is issued from 01-09-2009 till 31-08-2013, and if you apply for residence permit extension later than your expiration date (31-08-2013), then residency gap is created, and the IND starts counting from that day onwards -- that day your application form is received by the IND. Even a single day difference is recognised as a residency gap.

For more information and other requirements for applying the permanent residence permit, please visit: https://ind.nl/en/permanent-residence/Pages/permanent-residence-after-5-years.aspx

Source: https://ind.nl


Entry link: Residence Permit Gap: What is the "residence permit gap" and the consequences if I have a gap in the residence permit period?

Question:

Residence Permit loss: What should be done if l lost my Residence Permit card?

(Last edited: Wednesday, 6 October 2021, 8:33 AM)
Answer:

If you lose your Residence, you need to follow the instructions below to report to the Immigration and Naturalisation Service (IND) this loss and to request a new residence permit card for yourself:

  • You have already taken/will take the first step, which is physically go to the nearest police station and report everything that you have lost. You have received/will receive a copy of this report.
  • The second step is to report and apply for a new residence permit online with your DigiD code or by filling in the form and sending it by post to the IND with the required documents. Whichever option you choose, you can do this via link: https://ind.nl/en/Pages/Replace-residence-document.aspx 
    If you do not have a DigiD code, you can apply for one online. It will take up-to one week before you will receive your login details by post.
  • Once you have applied for a new residence permit the lost one will be permanently invalid. Even when you find the residence permit card again, you can no longer use it. You must hand in this residence permit card to the IND. You can do this at an IND Desk. For example, when you collect the replacement residence permit card. Or, you can send the card, that you found again, to the following addressIND Bureau Documenten, P.O. Box 7025, 8007 HA Zwolle.
  • Once your new residence permit card is ready for collection the IND will let you know. You can then make an online appointment to go and pick it up via link: https://ind.nl/en/Pages/Appointment-to-collect-your-residence-document.aspx
  • You will have to pay €139.00 to get your new residence permit card. Usually this is on the same day you collect your new residence permit.

 Finally, you need to send to the Registrar Office a front and back scan of your new residence permit once collected.


Entry link: Residence Permit loss: What should be done if l lost my Residence Permit card?

Question:

Residence Permit: Do I need a new residence permit after graduating from Wittenborg?

(Last edited: Tuesday, 28 April 2020, 10:36 AM)
Answer:

If students wish to stay in the Netherlands after graduating, they must apply for a new residence permit. They cannot stay on their study permit.  

Information about the conditions of a search year and applying for a new residence permit are on the website of the IND: https://ind.nl/en/work/Pages/Looking-for-a-job-after-study-promotion-or-research.aspx. After being hired by a Dutch company, the company will apply for a work permit for the student.  


Entry link: Residence Permit: Do I need a new residence permit after graduating from Wittenborg?

Question:

Residence Permit: How will it affect my student residence permit if I decide to stay outside of the Netherlands?

(Last edited: Thursday, 29 December 2022, 3:27 PM)
Answer:

When you are holding a residence permit for study purpose, you may stay outside the Netherlands for a maximum of 6 months in a row or 3 years in a row each year for a maximum of 4 months in a row. 

As of 19-03-2021, the flexibility introduced by IND after COVID-19 that made it possible for the students to stay outside the Netherlands for a maximum of 12 months, comes to an end. Accordingly, the student who stays outside the Netherlands for more than 6 months is considered that he/she moved his/her main residence unless it is demonstrated in that individual case that student could not return to the Netherlands earlier due to unforeseeable circumstances, i.e. “force majeure”.

A student who relocates his/her main residence loses the right to the residence permit.

When should I come back?

  • Departure: between March 2020 and September 1, 2020
  • Back in the Netherlands: maximum 12 months after departure
  • Departure: between 1 September 2020 and 1 March 2021
  • Back in the Netherlands: no later than 1 September 2021
  • Departure: after March 1, 2021
  • Back in the Netherlands: no later than 6 months after departure

Please note: It is not possible to return to the Netherlands after your main residency is withdrawn by the IND. This means that you cannot enter the Netherlands anymore. Consequently, a new visa application (TEV or VVR without MVV) must be submitted, which costs extra time and money for you.


If you have any further questions, please contact Registry Department via registrar@wittenborg.eu.


Entry link: Residence Permit: How will it affect my student residence permit if I decide to stay outside of the Netherlands?

Question:

Residence Permit: How will travelling back to my home country affect my residence permit?

(Last edited: Friday, 21 January 2022, 4:35 PM)
Answer:

  • You stay outside the Netherlands for more than 6 months in a row. due to circumstances beyond your control.

  • For 3 consecutive years you have been outside the Netherlands for more than 4 months in a row. The IND only counts these 4 months per calendar year (January to December).  We do not add up individual periods you spend abroad over these 3 years. You have moved the centre of your activities abroad. This means that you cannot prove that you carry out most of your activities in the Netherlands. The IND looks at this case by case.

For detailed info, please check via: https://ind.nl/en/Pages/main-residence.aspx.

 

Entry link: Residence Permit: How will travelling back to my home country affect my residence permit?

Question:

Results: How can I check my results online?

(Last edited: Tuesday, 23 June 2020, 5:41 PM)
Answer:

Results details are available for current students in Osiris. All current students will have the option to check their results and transcripts and the option to print it.

  • Go to http://myresults.wittenborg.eu. Or click 'Online Library and Resources, My Results' from the top menu bar.
  • Log in with your Wittenborg credentials (same as WB Online & Timetable).
  • Click on Progress and choose Only print contributing test results.
  • Select Show on screen to view the results on screen or Download file to download your results.

Entry link: Results: How can I check my results online?

Question:

Results: How does My Results page work?

(Last edited: Tuesday, 14 July 2020, 9:48 AM)
Answer:

My Results page gives you a complete overview of your study progress. The option further allows you enrolment and un-enrolment from courses, exams, specialisations, giving you access to the entire range of courses on offer.

Entry link: Results: How does My Results page work?

Question:

Retake: For Type 2 Exams, can I revise my original assignment and submit it during the retake?

(Last edited: Saturday, 3 June 2023, 10:44 PM)
Answer:

Starting from Block 2 (2020-2021), for retakes: students are NOT allowed to revise their original assigments submitted at the end of the respective teaching block. They must hand in a ‘new’ assignment. The retake submission will be based on the same exam Type 2 instructions provided during the teaching block but using a different topic/case/context/company etc.

There are however, exceptions to this rule:
The pedagogical and didactical requirements necessitate that students of the following modules can submit a revised version of the same assessment in the subsequent retake block. If the students do not pass the module in the retake block, they will be required to attempt the module during the next delivery and submit the module assignment (exam Type 2) as per the module instructions.

Bachelor's Programmes
1. Project Management Basics
2. Marketing Research
3. Marketing Plan
4. Business Plan
5. Work Placement
6. Graduation Assignment/Final Project
7. Research Methodology & Quantitative Methods
8. Hospitality Design and the Environment

MBA Programme
1. Research Methodology
2. Graduation Assignment/Final Project

MBM Programme
1. Research Methodology
2. Graduation Assignment/Final Project
3. Professional Enquiry
4. Professional-Based learning


Entry link: Retake: For Type 2 Exams, can I revise my original assignment and submit it during the retake?

Question:

Retake: When can I retake my failed exams?

(Last edited: Monday, 22 January 2024, 10:54 AM)
Answer:

Bachelor EEG Part 5 EXAM WEEKS AND RETAKES
Note: Re-take exam weeks offer exams from the 3 blocks up to and including the immediately preceding block. i.e. (Retake-Weeks winter) are offered for blocks May, Sep and Oct and while (Retake Weeks-summer) are offered for blocks Dec, Feb and Apr. The exception to this is Phase 3 students, who have failed the exam in block 3 can retake the exam at the regular exam in block May (never in Retake Weeks Summer) and who have failed the exam in block May can retake the exam at the regular block in block Dec (never in Retake Weeks Winter).

Master (incl. Pre-master) EEG Part 5 EXAM WEEKS AND RETAKES
Note: Retake exam weeks offer exams from the 3 blocks up to and including the immediately preceding block. i.e. (Retake Weeks-Winter) are offered for blocks May, Sep and Oct and while (Retake Weeks-Summer) are offered for blocks Dec, Feb & Apr. The exception to this is who have failed the exam in block Dec can retake the exam at the regular exam in block May (never in Retake Weeks-Summer) and who have failed the exam in block May can retake the exam at the regular block in block Dec (never in retake Weeks-Winter).

Retakes can only be done when a student has attempted the normal exam (1st attempt).


Entry link: Retake: When can I retake my failed exams?

Question:

Room Key Lost: What can I do if I lose my key?

(Last edited: Friday, 22 May 2020, 11:00 AM)
Answer:

Anyone can lose a key and it may happen with you too. If you lose a key please contact studenthousing@wittenborg.eu and the student coordinator will arrange for a new key for you to enter your room. Please note that you will have to pay for this new key. https://www.wittenborg.eu/accomodation-contract-and-regulations.htm

Entry link: Room Key Lost: What can I do if I lose my key?

Question:

RPs: How the procedure for Research Proposal work?

(Last edited: Wednesday, 24 February 2021, 2:08 PM)
Answer:

 

Please see below the flowchart for the procedure of Research proposals.

Source: Part of the EEG

Entry link: RPs: How the procedure for Research Proposal work?

Question:

School Holidays: How to know my school holidays: general year planning?

(Last edited: Monday, 13 July 2020, 5:02 PM)
Answer:

All year plannings are published on the wittenborg.eu website: https://www.wittenborg.eu/downloads.htm

You can find study period, exam period and vacation plannings there.

Entry link: School Holidays: How to know my school holidays: general year planning?

Question:

Second Foreign Language: Which module can I select as second foreign language?

(Last edited: Friday, 5 February 2021, 10:21 AM)
Answer:

Second foreign language modules are offered when there is enough interest from students. We need minimum 5 students to offer the module.

At the moment you can choose from the following foreign language modules:

  • Dutch
  • German
  • Spanish
  • French
Entry link: Second Foreign Language: Which module can I select as second foreign language?

Question:

Student Account: Who can I contact in case of loss of access to my student account?

(Last edited: Thursday, 10 February 2022, 1:17 PM)
Answer:

 

If a student’s account denies access, this can have multiple reasons. Below the 3 most common reasons are highlighted.

 

  • Password change. Students have to regularly change their password to secure their account.
  • Inactivity for a longer period of time. If a student does not access his school account for a few months, the account will be blocked. The account has to be reset. The Wittenborg Front Desk can do this - send an email to have your account reset.
  • Outstanding invoice tuition fee. If a student has not yet paid the tuition fees, an account will be blocked. After receiving the payment, the account will be reactivated.

For further information ask the Front Desk for support. This can be done either via email to frontdesk@wittenborg.eu or contact Helpdesk or by going to the Front Desk in person.

 

Entry link: Student Account: Who can I contact in case of loss of access to my student account?

Question:

Student Confidential Advisor

(Last edited: Monday, 18 September 2023, 5:01 PM)
Answer:

Student Confidential Advisor: Jacqueline Horstman (External of Wittenborg) 

If you encounter the following challenges and difficulties and would like to speak to an external person about them: 

  • Independent and confidential 
  • Point of contact if someone is confronted with unacceptable, undesirable behaviour within Wittenborg (as victim or observer), i.e. from other students, staff members, teachers, etc. This includes but is not limited to verbal and non-verbal forms of :  
    • Bullying 
    • (Sexual) harassment 
    • (Sexual) intimidation 
    • Violence and aggression 
    • Threats 
    • Discrimination 
  • The confidential adviser offers moral and emotional support and can inform the complainant of possible ways to resolve the problem. Together, they investigate which steps the student can take, identifying the advantages and disadvantages of each step. The confidential advisor can support with reporting the problem and/or with filing a complaint. The confidential advisor guides the student through the entire process while actions are only being taken based on the explicit consent of the student. 


How does the confidential advisor system work: 

  • Students can contact Jacqueline directly through phone or e-mail, without any involvement of WUAS. 
  • When students approach Jacqueline, she will respond as soon as possible to make an appointment. 
  • The appointment will normally be online, but can also be planned at Jacqueline’s office in Zutphen. 
  • If Jacqueline is not available, the contact information of a replacement confidential advisor is shared when students make contact.
     

Contact information: Jacqueline Horstman, jacqueline@mekander.nl; 0575-547455 


Entry link: Student Confidential Advisor

Question:

Student Counsellor

(Last edited: Tuesday, 2 January 2024, 4:23 PM)
Answer:

The student counsellor is your point of contact for confidential heart-to-heart conversations, advice and information on the following challenges and difficulties:

  • Confidential matters
  • Non-education-related issues/personal issues 
  • Personal matters and challenges that are not directly education-related, for example: 
    • Integration/Community 
    • Motivation 
    • Loneliness, homesickness 
    • Relationships and family circumstances 
    • Health, illness and care 
  • Note: The student counsellor does not provide any medical treatment. Suspected disorders/mental health issues that require more specialised or long-term treatment are referred to the GP/medical professionals.

 

How does the student counsellor system work?

  • 3 hours per week of walk-in hours, with even weeks (2,4) on Tuesday mornings from 9:00-12:00 and odd weeks (1,3,5) on Tuesday afternoons from 13:00-16:00.
  • Students can book a walk-in or a virtual (Google Meet) appointment, approximately 15-20 minutes. Register for the time slot directly via email to Rens. 
  • Within the same month, students can have follow-up session(s) of around 1.5 hours total per person (can be allocated in one or multiple sessions) if needed.


Contact information: Rens Platteel-de Clercq, rens@platteel.nl, 06-45268720


Entry link: Student Counsellor

Question:

Student Housing WiFi: Will I be able to use WiFi while staying in Wittenborg student housing?

(Last edited: Friday, 9 April 2021, 1:38 PM)
Answer:

Yes. All dorms as well as the school facilities have a WiFi connection. For more details as well as the signing in procedure, please check the information displayed in the student housing that you are currently living in.

Note:

For further details or issues about the WiFi or other facilities send an email to: studenthousing@wittenborg.eu.

Entry link: Student Housing WiFi: Will I be able to use WiFi while staying in Wittenborg student housing?


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