FAQ Studying @ Wittenborg

Please find some useful hyperlinks below:

Study information

• Timetable
  
• Office365  
• Exam Results 

For study-related questions please contact your Process Tutor through the online area.

Process Tutor Areas

Websites

• The Wittenborg Website: www.wittenborg.eu
• By the way - your are here! - Wittenborg Online: www.wittenborg-online.com

 Source: Wittenborg Online: www.wittenborg-online.com

Please note that we have multi-factor authentication for your Wittenborg office365 account. You have to login via text on your phone or Authenticator app. If you are still facing issues, you need to inform ict@wittenborg.eu or Helpdesk.

Source: A Password is not enough...we are starting to implement multi-factor authentication (sharepoint.com)

If a meeting has been created with any field (Subject, title, or message body) empty, then the recipient will receive the automated error message in reply that their "response was not delivered" after responding to the meeting invitation. However, this may not affect their response and their response may still be recorded. Also, if they have accepted the meeting using their phones, this issue might occur.

In such cases, it is always recommended to confirm with the recipient after, if they have received your response.

You can click on the 3 (…) dots appearing on your screen, You should then see an option with "Show Background Effects". Once you click this option, you’ll see a list appear on the right-hand side of the screen. You can select the image set to be as your background. 

The Wittenborg logo image is attached here, you can save it and select it as background image of your meetings.

 Source: Microsoft Support Service

You should login to Timetable. once you logged in, please follow the steps mentioned in the attached guide

Note: 

The buttons Modules & Programmes of Study can be found at the top of the screen (mobiles), or in the box List Types (computer).

When you receive an outlook invitation you might receive the following message:

  “A custom mail flow rule created by an admin at wittenborg.eu has blocked your message.”

Any time you receive an invitation in Microsoft Outlook or 365 and accept it, the invitation will be visible from then on in your calendar. Therefore, even if you close the window that pops up while you have accepted the invitation, you can always go to your Outlook calendar and join the communication channel again.

Note:

If the problem persists you may contact Helpdesk for further assistance.

Yes, we have copy & paste feature in Perlego. You can open the ereader of any title and simply highlight the text you wish to copy & paste, then click the 'copy & paste' icon (next to the 'add notes' icon) and the text will be copied to your clipboard.

Please note that you can only copy 10% of the book.

Please check the attached screenshot for reference.

When a paper is submitted via Turnitin, an overall percentage of similarity or originality score (with colour code) is shown (see picture below). The similarity score is just a percentage of text in the student’s paper that matches sources in the Turnitin database. Turnitin does not detect nor check for plagiarism but it highlights the text in the student’s paper that is similar to or matches against another source. The picture below shows a Turnitin Originality Report in the Document Viewer window. On the right of the image, you will see a numbered list of matched sources. Each of these is allocated a colour and number and these correspond to the number and colour in the student’s text. A high percentage does not mean there is plagiarism and a low match score does not mean there is no plagiarism. However, a large percentage could indicate that the student has used too much from one source, or a direct copying of text from that source – see the red highlighted text numbered 1. A high percentage could also mean poor paraphrasing by student – see the pink highlighted text numbered 2. Both these high percentages are grounds for further investigation by the teacher on the student’s paper as direct copying and insufficient paraphrasing, even with proper referencing are considered as plagiarism. 

At Wittenborg, up to 20% similarity is acceptable for all submissions through Turnitin as long as the submission is properly referenced as per Harvard referencing style. Above 20% but no more than 30% similarity must be motivated/justified by the student to be accepted for assessment. The 20% similarity does not automatically imply the submission is plagiarism-free as there could also be cases of plagiarism with less than 20% similarity. The submission must be properly referenced as per Harvard referencing style.

Source: www.wittenborg-online.com

Source: Wittenborg Webforms

Please see below the flowchart for the procedure of Research proposals.

Source: Part of the EEG

Students are eligible for a similarity report within 30 minutes (by standard) for the first three uploads of the assignment via Turn-it-in. However, from the 4^th submission, the similarity report may take up to 24 hours to generate.

Students are strongly advised to upload their final reports at least 30 minutes before the deadline.

Source: www.wittenborg-online.com

If a student’s account denies access, this can have multiple reasons. Below the 3 most common reasons are highlighted.

• Password change. Students have to regularly change their password to secure their account.
• Inactivity for a longer period of time. If a student does not access his school account for a few months, the account will be blocked. The account has to be reset. The Wittenborg Front Desk can do this - send an email to have your account reset.
• Outstanding invoice tuition fee. If a student has not yet paid the tuition fees, an account will be blocked. After receiving the payment, the account will be reactivated.

For further information ask the Front Desk for support. This can be done either via email to frontdesk@wittenborg.eu or contact Helpdesk or by going to the Front Desk in person.

Submissions of assignments just a few minutes before the deadline can be a risky issue. This is because it can take a few minutes before the system registers your uploaded work. Therefore, the student must always upload all assignments with sufficient time left in order for the work to be stamped in time. Submitting with sufficient time will also allow the student to correct any mistakes in the assignment.  Consigning submissions at least 24 hours before the actual deadline may be a safe measure and can prevent any last-minute stress or failure of submissions.

Note:

For any technical reason for non-submission or failure to upload assignments, please contact your teacher and Helpdesk.

Source: The EEG Part 4 - Practical Information Guide

When a new message is received in Teams, the user always get a notification and there is a pop-up message with preview. 

This can be turned off in two ways:

1. If the notifications needs to be turned off during the meetings only, the status should be changed to "Do not disturb" and then there will be no notifications/pop-up messages during the meetings.

2. You can turn off the notifications/preview from the settings in Teams app.

• Open Microsoft Teams desktop or web client.
• Click on the user icon, located in the right hands side of upper Teams bar.
• Then click Manage Account to open the Teams Settings.
• From the left hands side of the Settings dialog, select Notifications.
• Then click the Custom button and you can see the option to Turn off the notifications/preview. Please see the attached image.

In order to add courses to your timetable, please go to timetable.wittenborg.eu, log in with your student account and choose your study programme and phase (for bachelor's degree students only). Once the courses are selected add them to your timetable. Then you will be able to view your schedule in a day/week/month mode.

You can find the comments by clicking on the submitted file. please note that the comments can be find inside the submitted file body.

The feedback icon can be find on the right hand side, once you open the submitted file. 

Source: Turnitin Guide

Please contact Helpdesk and your (teacher) @wittenborg.eu for further resolution to the problem.

The submission deadlines are set a year in advance and can always be seen in the online area. Please note that these dates cannot be changed/extended.

Below is an example for Block 6:

We have the same information in the EEG and you can find it in Part 8 of the EEG

Source: Part 8 of the EEG

There could be errors in the upload area. Should you face this difficulty, contact your module teacher as soon as possible, as well as Helpdesk.

If you are getting a status report "processing", it means your work has yet to be checked by Turnitin. Therefore, the work has been submitted but not yet checked. During the first 3 submissions, it takes anywhere between a few seconds to a few hours to see your report. It will take 24 to 48 hours for the 4th submission onward to reflect the report.

Note:

You can write to ict@wittenborg.eu or put a request to Helpdesk to share any further concerns.