FAQ Studying @ Wittenborg
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Question:(Last edited: Thursday, 22 April 2021, 4:12 PM)
Refund: How can I claim a refund?
Please fill in the Refund Request Form. If the request has been approved by the Finance Department, the payment would be made within 8 weeks. If your refund request has been rejected, you will be informed via e-mail latest within 8 weeks after receiving the refund request. If you have any further questions, you can contact email@example.com.
Question:(Last edited: Tuesday, 23 June 2020, 5:17 PM)
Registration at Municipality: When should I register at the municipality?
After receiving a residence permit, foreign students can register in their municipality. All students must be registered at their local City Hall. Just call your local City Hall for an appointment.
The Front Desk can make an appointment with the Gemeente (City Hall) for registration of the newly arrived students from abroad in Apeldoorn. For the appointment, students should bring the following documents:
Citizen Service Number (BSN)
“Burgerservicenummer” (BSN) is a unique personal number that enables reliable and efficient data exchange between citizens and government. In the Netherlands, all residents must have their own BSN if they wish to engage in either part-time or full-time work or studies, and for administrative issues, such as opening a bank account.
Question:(Last edited: Tuesday, 4 August 2020, 12:53 PM)
Registration Letter: How can I get my registration letter?
If you need your registration letter, please send an email to firstname.lastname@example.org with your full name and student number. We will send it to you after checking your educational status and financial requirements.
Question:(Last edited: Friday, 11 September 2020, 8:56 AM)
Registration: I am unable to meet the study credit requirement to continue my registration at WUAS, what do I do?
The Wittenborg EEG rules and regulations state that, in order to continue a successful registration, a student must obtain at least 30 European study credits (ECs) within 12 months.
Only where there are mitigating circumstances preventing the student from successful studying and, therefore, leaving the student unable to gain sufficient credits to continue their studies, can exemption to the credit requirement be requested. The request must be submitted by filling in this webform. Please be aware that an exemption to the credit requirement can only be requested once within the duration of the degree programme.
The Student Registrar will evaluate the request based on the explanation and documentation provided and will inform the student and the Process Tutor of the final decision within 2 weeks after the request has been submitted. The request will only be taken into consideration if the request has been submitted at least 1 block before the 12 months have passed.
If a student does not meet the credit requirement
by the end of the 12 months and did not have any mitigating circumstances
preventing the student from obtaining the credits, the deregistration process
will be set into motion within 4 weeks after the 12 months have passed. For EU
students, the deregistration will be communicated to the Dienst Uitvoering
Onderwijs (DUO). For non-EU/EER students, WUAS will inform the Immigration and
Naturalisation Service (IND) of deregistration, leading to a revocation of the
study residence permit.
Question:(Last edited: Wednesday, 12 May 2021, 3:51 PM)
Residence Permit (RP): What shall I do if my RP is going to expire soon? How do I extend my RP?
In principle, you will be notified by Immigration and Naturalisation Service (IND) when your residence permit will expire soon (within three months). It is fully your own responsibility to notify Registrar Office and submit required information and documents completely to extend your residence permit on time to avoid residency gap in your residency in the Netherlands.
Kindly refer the webform and upload all necessary documents to request for an RP extension: https://form.wittenborg.eu/visa-application-RP-extension.htm. Please submit the form at least 6 weeks prior to your RP expiration date. Then the Registrar Office could have sufficient time to review your files, prepare your RP extension application and send to IND.
Additionally, please note
that we cannot submit an application for a residence permit extension of the
validity if the residence permit is still valid for more than three months. The IND
will disregard an application for an extension that is submitted earlier than three months before the expiration date of the residence permit
Should you have any question concerning this email, feel free to contact us directly via email: email@example.com.
Question:(Last edited: Tuesday, 14 July 2020, 10:04 AM)
Residence Permit Expired: What should I do if my residence permit has expired but I cannot leave the Netherlands at this moment?
Submit an extension application at the IND desk where possible. If this is not possible, you can ask for a return decision at the counter. With a return decision, you then have an additional 28 days to leave the country. You can make appointments at the counter in the usual way, but bear in mind the currently limited services at the IND counters.
Question:(Last edited: Tuesday, 9 March 2021, 10:59 AM)
Residence Permit Gap: What is the "residence permit gap" and the consequences if I have a gap in the residence permit period?
A residence gap is an interruption in your continuous stay and may cause problems later on if you want to apply for a Dutch permanent residence. In general, a residence permit gap has affects in the longer term, if you decide to apply for a Dutch permanent residence permit in the future. In order to apply for a permanent residence permit, one of the requirements is that you have legally resided in the Netherlands for an uninterrupted period of five years or more before you make the permanent residence permit application. This means that you require to have had a valid residence permit for the full five years, without interruptions or gaps within this period. You have thus always applied for extension of your residence permit on time. Another requirement is that within these five consecutive years you have not stayed outside the Netherlands for six or more consecutive months, or three years in a row for four or more consecutive months.
The consequence of a residence permit gap is that the period of legal residence in the Netherlands before this gap will not be taken into consideration. This means that you will have to start again building up a five-year uninterrupted period in the Netherlands to obtain permanent residency.
For example: If your first residence permit is issued
from 01-09-2009 till 31-08-2013, and if you apply for residence permit
extension later than your expiration date (31-08-2013), then residency gap is
created, and the IND starts counting from that day onwards -- that day your application
form is received by the IND. Even a single day difference is recognised as a
For more information and other requirements for applying the permanent residence permit, please visit: https://ind.nl/en/permanent-residence/Pages/permanent-residence-after-5-years.aspx
Question:(Last edited: Wednesday, 6 October 2021, 8:33 AM)
Residence Permit loss: What should be done if l lost my Residence Permit card?
If you lose your Residence, you need to follow the instructions below to report to the Immigration and Naturalisation Service (IND) this loss and to request a new residence permit card for yourself:
Finally, you need to send to the Registrar Office a front and back scan of your new residence permit once collected.
Question:(Last edited: Tuesday, 28 April 2020, 10:36 AM)
Residence Permit: Do I need a new residence permit after graduating from Wittenborg?
If students wish to stay in the Netherlands after graduating, they must apply for a new residence permit. They cannot stay on their study permit.
Information about the conditions of a search year and applying for a new residence permit are on the website of the IND: https://ind.nl/en/work/Pages/Looking-for-a-job-after-study-promotion-or-research.aspx. After being hired by a Dutch company, the company will apply for a work permit for the student.
Question:(Last edited: Wednesday, 3 March 2021, 9:54 AM)
Residence Permit: How can I collect my Residence Permit from IND?
You will need to make an appointment to collect your residence permit, please make an online appointment via this link: Appointment to collect your residence document or original document | Immigration and Naturalisation Service (IND)
Question:(Last edited: Tuesday, 23 June 2020, 5:32 PM)
Residence Permit: How will travelling back to my home country affect my residence permit?
You are allowed to stay outside of the Netherlands for either a maximum of 6 months in a row, or 3 years in a row each calendar year for a maximum of 4 months in a row.
For detailed info, please check via: https://ind.nl/en/Pages/main-residence.aspx.
Question:(Last edited: Tuesday, 14 July 2020, 9:34 AM)
Residence Permit: I have arrived in the Netherlands, but I cannot collect my residence permit, as IND has limited their office hours. What can I do?
If your residence permit is ready to be collected at the IND office, Wittenborg will have informed you of the collection of your residence permit by email.
The current IND regulations state that you must pick up your residence permit within 3 months as stated on your MVV sticker. However, if you are unable to do so, as the IND states that the residence permits cannot be picked up at the IND office until 6th of April, please inform us (email firstname.lastname@example.org) if you cannot meet the 3-months deadline. Wittenborg will then request IND for an extension of these 3 months, so that you can collect your residence permit later at the IND office.
Question:(Last edited: Tuesday, 15 June 2021, 10:29 AM)
Residence Permit: Is MVV required for British students who want to arrive in the Netherlands for the purpose of their studies?
British students can still apply for a residence document under the Withdrawal Agreement on https://ind.nl/en/Pages/Brexit-(UK-Withdrawal-Agreement).aspx by 30 September 2021 at the latest. This is only possible if they have demonstrably resided in the Netherlands before 1 January 2021.
For British students who came or will come to the Netherlands
after 1 January 2021, we
will request a Dutch Residence Permit (VVR) without an MVV for study purpose,
and inform the students once we receive a notification letter (kennisgeving) from
the Immigration and Naturalisation Service (IND) stating that the
student will receive a VVR. When the students are in the Netherlands, they will
be able to collect their Dutch Study Permits from the IND office.
For more information, kindly refer to the IND page: https://ind.nl/en/Pages/Brexit.aspx?mm_not=1
Question:(Last edited: Tuesday, 23 June 2020, 5:41 PM)
Results: How can I check my results online?
Results details are available for current students in Osiris. All current students will have the option to check their results and transcripts and the option to print it.
Question:(Last edited: Tuesday, 14 July 2020, 9:48 AM)
Results: How does My Results page work?
My Results page gives you a complete overview of your study progress. The option further allows you enrolment and un-enrolment from courses, exams, specialisations, giving you access to the entire range of courses on offer.
Question:(Last edited: Friday, 17 September 2021, 5:30 PM)
Retake of Remaining Module: What shall I do if I still have 1 or 2 pending modules prior to graduation?
On condition that a student has a mitigating circumstance and/or a minimum of 210ECs (Bachelors) and 50ECs (Masters), a request can be made for a Retake of the Remaining Module if the remaining module is not within the block(s) prior to Graduation. A maximum of 2 modules can be requested. A student is permitted to do a Retake of the Remaining Module only once. Otherwise reverts to the normal planning of the module. A Retake of the Remaining Module can only be done when a student has attempted the normal exam (1st attempt). In special cases (at the request of the student in writing), the exam board may decide otherwise.
Retake of the Remaining Module requests must be made not later than Lesson Week 1 of the block before the planned Retake, i.e. For a retake request in Block 2: the request has to be made in Lesson Week 1 of Block 1.
Resource: EEG Part 8, 9.2 Retake of Remaining Module under Mitigating Circumstances.
Question:(Last edited: Thursday, 22 October 2020, 12:20 PM)
Retake: For Type 2 Exams, can I revise my original assignment and submit it during the retake?
Starting from Block 2 (2020-2021), for retakes: students are NOT allowed to revise their original assingments submitted at the end of the respective teaching block. They must hand in a ‘new’ assignment. This is because the final submission of a Type 2 assignment is supported with a feedback that is provided on the draft (as a compulsory requirement) within the block. The retake submission will be based on the same exam Type 2 instructions provided during the teaching block but using a different topic/case/context/company etc.
There are however, exceptions to this rule:
Question:(Last edited: Thursday, 29 April 2021, 4:16 PM)
Retake: When can I retake my failed exams?
Bachelor EEG Part 5 EXAM WEEKS AND RETAKES
Note: Re-take exam weeks offer exams from the 3 blocks up to and including the immediately preceding block. i.e. Block 4, retakes are offered for blocks 7, 1 and 2 and while block 8 retakes are offered for blocks 3, 5 and 6. The exception to this is Phase 3 students, who have failed the exam in block 3 can retake the exam at the regular exam in block 7 (never in block 8) and who have failed the exam in block 7 can retake the exam at the regular block in block 3 (never in block 4).
Master EEG Part 5 EXAM WEEKS AND RETAKES
Note: Retake exam weeks offer exams from the 3 blocks up to and including the immediately preceding block. i.e. Block 4, retakes are offered for blocks 7, 1 and 2 and while block 8 retakes are offered for blocks 3, 5 and 6. The exception to this is who have failed the exam in block 3 can retake the exam at the regular exam in block 7 (never in block 8) and who have failed the exam in block 7 can retake the exam at the regular block in block 3 (never in block 4).
Question:(Last edited: Friday, 22 May 2020, 11:00 AM)
Room Key Lost: What can I do if I lose my key?
Anyone can lose a key and it may happen with you too. If you lose a key please contact email@example.com and the student coordinator will arrange for a new key for you to enter your room. Please note that you will have to pay for this new key. https://www.wittenborg.eu/accomodation-contract-and-regulations.htm