FAQ Studying @ Wittenborg


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P

Question:

Perlego: Does Perlego has a Copy & Paste feature available in books?

(Last edited: Friday, 10 September 2021, 2:28 PM)
Answer:

Yes, we have copy & paste feature in Perlego. You can open the ereader of any title and simply highlight the text you wish to copy & paste, then click the 'copy & paste' icon (next to the 'add notes' icon) and the text will be copied to your clipboard.

Please note that you can only copy 10% of the book.

Please check the attached screenshot for reference.


Question:

Personal Support: How can I seek personal support while in the Netherlands?

(Last edited: Tuesday, 23 June 2020, 5:00 PM)
Answer:

Student Support is organised through the Front Desk. Staff are able to manage all general questions regarding the university and living in the Netherlands. Front Desk staff also assist students in the submission and collection of documents, including all aspects of registration and residence permits.

Student Support assists with the following:

  • Banking & Finances
  • Student Affairs and Travelling
  • Medical and Dental
  • Health Insurance
  • Working in the Netherlands
  • Student Housing
  • Student Building Access Cards
  • Student Code of Behaviour

We are here to help, just ask!!

The Student Services Desk is open from 8 a.m. to 5 p.m. Monday to Friday.



Question:

Pick Up service: Will there be a pick service when I arrive at Schiphol airport?

(Last edited: Tuesday, 1 June 2021, 2:34 PM)
Answer:

Yes. You will be received by one of our current student volunteers at Schiphol on your arrival and bring you to your room by train. You should have filled in the arrival notification form which you should have already received earlier in order for us to make the arrangements.

Further, fellow students in the student housing will be informed of your arrival and help you move in. The housing coordinator Maria Acosta will meet you on the first working day of the week and help you with any remaining formalities or assistance that you may need". In case of any difficulties please contact the University by telephone number: +3188 6672 688 (during working hours) or the Wittenborg Student Housing: +316 137 236 08. 

NoteIf you do not inform Wittenborg on time, your airport pick up service will possibly not be arranged. If your flight schedule has been changed, you are also required to inform Wittenborg at least 3 working days prior to your departure in order to make the necessary adjustments. 

Steps to follow on arrival at student housing due to ongoing corona virus restrictions: 

  • All new arriving students are required to self-quarantine in their student housing room for first 10 days after arrival as per the newly issued guidelines https://www.government.nl/topics/coronavirus-covid-19/visiting-the-netherlands-from-abroad/self-quarantine .
  • Please avoid visiting the university during the first 10 days after arrival. You can call 0031 886672688 during office hours for any urgent matter. 
  • All new arrivals need to monitor their health. 
  • No visitor or relative is allowed during the 10 days period. 
  • Avoid contact with others unless seeking medical help. 
  • Use face mask to cover your mouth and nose when you have to go out and please maintain 1.5 meters distance between each other. 
In case you need medical care write to frontdesk@wittenborg.eu from your student email preferably.


Question:

Plagiarism: What happens if two or more students were observed to have been cooperating during exams?

(Last edited: Wednesday, 3 March 2021, 10:46 AM)
Answer:

During the grading process, if the similarity in assessments between two or more students is identified it will result in an automatic failure (for all parties involved) and will be reported to the Graduation and Examination Board to take actions accordingly. You must ensure that you do not work together with other students in a group/team or share any information related to your home assignment for any module submission. This is very important and your own responsibility to protect your work being copied by other students.  Our plagiarism policy is available in Part 5 of the EEG.


Question:

Plagiarism/Turnitin Similarity Score: Does Turnitin show percentage of similarity and plagiarism? Or any highlighted area for plagiarism?

(Last edited: Monday, 28 June 2021, 11:31 AM)
Answer:

 

When a paper is submitted via Turnitin, an overall percentage of similarity or originality score (with colour code) is shown (see picture below). The similarity score is just a percentage of text in the student’s paper that matches sources in the Turnitin database. Turnitin does not detect nor check for plagiarism but it highlights the text in the student’s paper that is similar to or matches against another source. The picture below shows a Turnitin Originality Report in the Document Viewer window. On the right of the image, you will see a numbered list of matched sources. Each of these is allocated a colour and number and these correspond to the number and colour in the student’s text. A high percentage does not mean there is plagiarism and a low match score does not mean there is no plagiarism. However, a large percentage could indicate that the student has used too much from one source, or a direct copying of text from that source – see the red highlighted text numbered 1. A high percentage could also mean poor paraphrasing by student – see the pink highlighted text numbered 2. Both these high percentages are grounds for further investigation by the teacher on the student’s paper as direct copying and insufficient paraphrasing, even with proper referencing are considered as plagiarism. 

 

At Wittenborg, up to 20% similarity is acceptable for all submissions through Turnitin as long as the submission is properly referenced as per Harvard referencing style. Above 20% but no more than 30% similarity must be motivated/justified by the student to be accepted for assessment. The 20% similarity does not automatically imply the submission is plagiarism-free as there could also be cases of plagiarism with less than 20% similarity. The submission must be properly referenced as per Harvard referencing style.

 

Turnitin example

 

Source: www.wittenborg-online.com


Question:

Plagiarism/Turnitin Similarity Score: How will I know what changes I need to make after I viewed the Turnitin Originality Report and how can I lower the similarity score?

(Last edited: Thursday, 11 February 2021, 1:46 PM)
Answer:

Check the ‘Match Overview’ of the Originality Report (picture shown below) and take note of sources which have more than 1% similarity. Make changes to your text, not only to lower your overall similarity score but also to lower the similarity of each source higher than 1%. Here are some suggestions on what you can do:

1) Remove or change strings of commonly used phrases or text (5-8 words) such as 'Sustainability is important for the environment', as such phrase is very common in the internet and will show up in the similarity score.

2) Put all exact words in quotation marks, or in an indented paragraph. Then use the filter key in Turnitin and exclude 'quotes' and 'bibliography'. (Refer to this link on how to use the filter function: https://help.turnitin.com/ithenticate/ithenticate-user/the-similarity-report/filters-and-exclusions.htm). However, a better way is to paraphrase everything in your own words, even if it is a definition, and provide the references. Make sure you don't just find synonyms of words or change few words here and there because Turnitin can detect similarity in sentences too.

3) Check the individual percentages of the sources. If the percentage for one or more of the sources are 2% or more (see the example in the picture below), reduce or paraphrase the text from that source. For example, referring to the picture below, reduce text from Sources no. 1, 2, 3 and 4.

 These are some ways in which you can reduce the similarity score, but take note that a low similarity score does not definitely mean that your assignment is plagiarism-free. In addition to the above, you have to ensure that you have not committed any of the possible cases of plagiarism. For this, you have to check the EEG Part 5b. You can also refer to the attached document 'A Guide to Plagiarism - for students' on how to avoid plagiarism. 

Turnitin Score



Question:

Pre-Master Curriculum: Which Pre-Master's curriculum should I follow in the timetable?

(Last edited: Tuesday, 14 July 2020, 10:10 AM)
Answer:

You should select the relevant Pre-Master's programme in your timetable depending on the Master's Programme you are planning to undertake once you complete the Pre-Master's programme.



Question:

Pre-Master's: Is there an internship requirement for pre-master's students?

(Last edited: Tuesday, 23 June 2020, 5:07 PM)
Answer:

No, pre-master's is considered part of the master's programme; therefore, it is not a compulsory module. However, master's or pre-master's students can only do their internships during the last semester of their study programmes. 


Question:

Printer Facilities: Where can I print documents?

(Last edited: Thursday, 7 January 2021, 3:12 PM)
Answer:

For any printing needs, students can avail of the multiple printers in the Aventus building. For the exact locations at Aventus, as well as registering for this service, please click the link https://www.wittenborg-online.com/mod/resource/view.php?id=57959.

Wittenborg also recommends students to visit CopyService Apeldoorn for making copies of required documents. The location of CopyService Apeldoorn can be found easily with a Google search.


Question:

Profile Picture: How to change your profile picture.

(Last edited: Wednesday, 24 February 2021, 6:55 PM)
Answer:

Source: Wittenborg Webforms

 


Question:

Programmes: Will programmes at Wittenborg start as scheduled (6 starting dates)?

(Last edited: Tuesday, 14 July 2020, 10:15 AM)
Answer:

Yes all programmes are running as planned, online. Immediately after the announcement from the Dutch government that schools and universities must close, Wittenborg launched its education online. From Block 6 (30 March) until at least 17 May (Block 7) all studies and teaching are carried out through our developed Moodle on Wittenborg Online and Office365 Groups and Teams system. Timetables are running as planned. Please check http://timetable.wittenborg.eu/ for the up-to-date info”. 

Note:

Prospective students are still welcome to apply for all upcoming starting dates. A full overview of our starting dates can be found here: https://www.wittenborg.eu/entry-dates-application-deadlines.htm.  


Question:

Project Week: Will project week affect my grade or is the final examination grade solely important for passing the block?

(Last edited: Tuesday, 28 April 2020, 3:25 PM)
Answer:

Project weeks are part of the curriculum and it will affect your ECs and ultimately the progress of your studies.



Question:

Project Week: Do I need to complete all Project Weeks?

(Last edited: Tuesday, 23 June 2020, 5:12 PM)
Answer:

Yes, you are required to attend and pass all Project Weeks in the given academic year.


Question:

Project Weeks: How can I attend the Project Weeks?

(Last edited: Tuesday, 23 June 2020, 5:13 PM)
Answer:

At least 6 times a year, Wittenborg students are involved in a project week that challenges them through real-life, real-time projects organised by the university in cooperation with various companies and organisations, both locally, nationally and sometimes internationally.

Students are divided into project groups and are given an assignment to be completed in a short period of time, usually one or two weeks. This means dealing with deadlines and pressure while working for a real client. At the end of the project week, findings are presented in a professional setting at Wittenborg University: an opportunity to hone consulting and presenting skills. In short: a stimulating and educational experience that prepares students for the reality of their future careers.

For more information about participation and project weeks, email projectweek@wittenborg.eu.



Question:

Project Weeks: How will the project weeks be delivered?

(Last edited: Tuesday, 14 July 2020, 9:31 AM)
Answer:

As is the case with the rest of the modules, project weeks will be delivered through online activities, i.e. online groups and team sessions will be conducted. Teams will be given the responsibility to collaborate outside the scheduled sessions. At the end, the teams will present their deliverables, while the university will make all the material and resources needed online for the students.

Note:

International trips have been cancelled. 



R

Question:

Redirecting Post: How can I get my post redirected to my new residence overseas?

(Last edited: Tuesday, 23 June 2020, 5:15 PM)
Answer:

It can always be a hassle if your post gets misplaced after you have moved abroad. It may also be difficult for your friends or relatives to contact you if you have moved without letting them know in advance. There is a smart way to ensure any lost or misplaced posts by applying for this service on the Postnl website. This will enable all posts to your old address to be automatically redirected to the new address abroad. This service from Postnl is free of charge. 

To avoid confusion because the website is mainly in Dutch, there is the option of visiting a Postnl office in your area and activating this service.

You can apply for this service online by visiting their Postnl website at: https://www.postnl.nl/ontvangen/post-doorsturen/doorzendservice/.


Question:

Refund: How can I claim a refund?

(Last edited: Thursday, 22 April 2021, 4:12 PM)
Answer:

Please fill in the Refund Request Form. If the request has been approved by the Finance Department, the payment would be made within 8 weeks. If your refund request has been rejected, you will be informed via e-mail latest within 8 weeks after receiving the refund request. If you have any further questions, you can contact registrar@wittenborg.eu.



Question:

Registration at Municipality: When should I register at the municipality?

(Last edited: Tuesday, 23 June 2020, 5:17 PM)
Answer:

After receiving a residence permit, foreign students can register in their municipality. All students must be registered at their local City Hall. Just call your local City Hall for an appointment.

The Front Desk can make an appointment with the Gemeente (City Hall) for registration of the newly arrived students from abroad in Apeldoorn. For the appointment, students should bring the following documents:

  • Residence permit
  • Passport (original copy)
  • Birth Certificate (with legalised translation in Dutch or English)
  • Accommodation contract
 Citizen Service Number (BSN)  

“Burgerservicenummer” (BSN) is a unique personal number that enables reliable and efficient data exchange between citizens and government. In the Netherlands, all residents must have their own BSN if they wish to engage in either part-time or full-time work or studies, and for administrative issues, such as opening a bank account. 

NOTE:

  • A BSN will be issued to all students upon registering at the Gemeente.
  • The whole process of the BSN number may take 2 to 3 weeks upon arrival.

Question:

Registration Letter: How can I get my registration letter?

(Last edited: Tuesday, 4 August 2020, 12:53 PM)
Answer:
If you need your registration letter, please send an email to registrar@wittenborg.eu with your full name and student number. We will send it to you after checking your educational status and financial requirements.

Question:

Registration: I am unable to meet the study credit requirement to continue my registration at WUAS, what do I do?

(Last edited: Friday, 11 September 2020, 8:56 AM)
Answer:

The Wittenborg EEG rules and regulations state that, in order to continue a successful registration, a student must obtain at least 30 European study credits (ECs) within 12 months. 

Only where there are mitigating circumstances preventing the student from successful studying and, therefore, leaving the student unable to gain sufficient credits to continue their studies, can exemption to the credit requirement be requested. The request must be submitted by filling in this webform. Please be aware that an exemption to the credit requirement can only be requested once within the duration of the degree programme

The Student Registrar will evaluate the request based on the explanation and documentation provided and will inform the student and the Process Tutor of the final decision within 2 weeks after the request has been submitted. The request will only be taken into consideration if the request has been submitted at least 1 block before the 12 months have passed.    

If a student does not meet the credit requirement by the end of the 12 months and did not have any mitigating circumstances preventing the student from obtaining the credits, the deregistration process will be set into motion within 4 weeks after the 12 months have passed. For EU students, the deregistration will be communicated to the Dienst Uitvoering Onderwijs (DUO). For non-EU/EER students, WUAS will inform the Immigration and Naturalisation Service (IND) of deregistration, leading to a revocation of the study residence permit. 



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