FAQ Studying @ Wittenborg



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Question:

Residence Permit: How can I collect my Residence Permit from IND?

(Last edited: Tuesday, 23 June 2020, 5:25 PM)
Answer:

You will need to make an appointment to collect your residence permit, please make an online appointment via this link:  https://portal.ind.nl/oap/en/#/DOC.

Note:

  • Please don't forget to bring your passport and the appointment code with you while going to collect your Residence Permit from IND. 
  • At the IND office, please check your Residence Permit for mistakes in spelling, date of birth and all other personal details. If something is incorrect, mention it during the pick-up at the IND office.



Question:

Residence Permit: How will travelling back to my home country affect my residence permit?

(Last edited: Tuesday, 23 June 2020, 5:32 PM)
Answer:

You are allowed to stay outside of the Netherlands for either a maximum of 6 months in a row, or 3 years in a row each calendar year for a maximum of 4 months in a row. 

For detailed info, please check via: https://ind.nl/en/Pages/main-residence.aspx.

 


Question:

Residence Permit: I am from the UK. Am I exempt from applying for a residence permit in the Netherlands post Brexit?

(Last edited: Tuesday, 23 June 2020, 5:38 PM)
Answer:

No. As you will know, the UK left the EU on 31 January 2020. Because your right of residence has changed as a result of Brexit, you have to arrange your residence after Brexit.

The Immigration and Naturalisation Service (IND) has come up with a Withdrawal Agreement with the UK. This agreement consists of a transition period from 1 February, 2020, up to and including 31 December, 2020, during which UK nationals who are already here in the Netherlands must take action to make sure they can also stay in the Netherlands after 31 December, 2020, by submitting an application for residence. To make sure you are ready to submit your application online, please first take care of the next few things first:

_____________________________________________________________________________________________________________

If you have not already done so, register yourself in person in the Personal Records Database (Basisregistratie Personen or BRP) at your town hall. The IND is linked to the BRP. If you register in the BRP, the IND can get in touch with you.

  1. Then apply for a DigiD. With your DigiD, you can easily submit an online application to the IND. Do you already have a DigiD but no sms-verification? You can also set this up on My DigiD.
  2. Then make sure that you will also receive post from the IND digitally. Use your DigiD to log in to MijnOverheid at https://mijn.overheid.nl/. There you can access your Berichtenbox (message box) where you can receive digital post from government institutions, including the IND. Go to Instellingen (Settings) and under Landelijke Organisaties check Immigratie- en Naturalisatiedienst (Immigration and Naturalisation Service, the IND).
  3. Open a Dutch bank account. You need this to set up iDEAL, an online payment method. You will need iDEAL to pay for an online application for a residence document.
  4. Do you have another EU/EEA or Swiss nationality? Make sure that nationality is listed in the Personal Records Database (BRP). Then you will not receive an invitation letter because you will not need a residence document.

_______________________________________________________________________________________________________________________

It is very important that your personal details in the Personal Records Database (BRP) are correct, as based on these details the IND will send invitation letters. In this letter, the IND will invite you to submit an application for residence after 31 December, 2020. If your application is approved you will receive a (new) residence document, which you will need to continue to live, work and study in the Netherlands. The application costs €58 for adults and €31 for children under 18.


Question:

Results: How can I check my results online?

(Last edited: Tuesday, 23 June 2020, 5:41 PM)
Answer:

Results details are available for current students in Osiris. All current students will have the option to check their results and transcripts and the option to print it.

  • Go to http://myresults.wittenborg.eu. Or click 'Online Library and Resources, My Results' from the top menu bar.
  • Log in with your Wittenborg credentials (same as WB Online & Timetable).
  • Click on Progress and choose Only print contributing test results.
  • Select Show on screen to view the results on screen or Download file to download your results.


Question:

Retakes: Can I still do retakes in Block 8?

(Last edited: Tuesday, 23 June 2020, 5:43 PM)
Answer:

Yes. The university follows the guidelines set by the Dutch Government regarding lecturing and examinations.  Block 8 remains as a retake block. Should there be any change in the situation, the university will put the information on the online area.



Question:

Retakes: What are the rules for exam retakes if I fail any module?

(Last edited: Tuesday, 23 June 2020, 5:45 PM)
Answer:

According to the EEG, each exam will have a retake option, held in Blocks 4 or 8. Students are only allowed to register for retake exams for modules that have been given in that term. 

 The following rules will apply in all cases:

  • Exam marks under 4 - compulsory re-attendance of the module (retake with attendance).
  • Marks 4 and above gives right to a retake exam without attendance.


Question:

Seminars: Do I need to pass all the seminars?

(Last edited: Wednesday, 24 June 2020, 8:10 AM)
Answer:

There are different requirements for Phase 1 and Phase 2 students. Please read the module guide for more detailed information by clicking Module Guides for All Programmes.



Question:

Smoking Policy: Am I allowed to smoke inside the student housing?

(Last edited: Wednesday, 24 June 2020, 8:13 AM)
Answer:

No. Smoking is strictly not allowed inside Wittenborg student accommodation.


Question:

Soft Drugs in Accommodation: Is it allowed to use or possess soft drugs in the student housing?

(Last edited: Wednesday, 24 June 2020, 8:16 AM)
Answer:

Dealing in, using or possessing soft or hard drugs is forbidden in all Wittenborg housing.

Using, growing, or dealing drugs, as per Dutch Law, or possession thereof, is strictly forbidden, as is any other illegal activity. This will lead to a fine of €100, immediate eviction from Wittenborg housing and the matter will be reported to the police.



Question:

Student Account: Who can I contact in case of loss of access to my student account?

(Last edited: Wednesday, 24 June 2020, 8:21 AM)
Answer:

If a student’s account denies access, this can have multiple reasons. Below the 3 most common reasons are highlighted.

  • Password change. Students have to regularly change their password to secure their account.
  • Inactivity for a longer period of time. If a student does not access his school account for a few months, the account will be blocked. The account has to be reset. The Wittenborg Front Desk can do this - send an email to have your account reset.
  • Outstanding invoice tuition fee. If a student has not yet paid the tuition fees, an account will be blocked. After receiving the payment, the account will be reactivated.

For further information ask the Front Desk for support. This can be done either via email to frontdesk@wittenborg.eu or helpdesk@wittenborg.eu or by going to the Front Desk in person.



Question:

Student Card Lost: I lost my student card. How can I get a new one?

(Last edited: Wednesday, 24 June 2020, 8:24 AM)
Answer:

In the event of losing a student card, you must go to the Aventus main reception on the ground floor for a replacement card at a charge of €7.50 by debit card. Cash will not be accepted.

Note: 

Without a student card, you cannot enter an exam room or certain parts of the Wittenborg campus.



Question:

Student Housing in Apeldoorn: What types of housing options can I choose from in the university housing in Apeldoorn?

(Last edited: Wednesday, 24 June 2020, 8:29 AM)
Answer:

Wittenborg offers accommodation in a number of different types and places, all enjoying close proximity to the university:

  • Wittenborg offers shared apartments: 3-5 students share an apartment or house
  • Wittenborg offers campus accommodation: students have their own room within a campus complex, sharing kitchen and bathroom facilities

Dutch or other EU-national students are encouraged to find their own accommodation; however, they can opt for Wittenborg’s own accommodation if available.

If you are a non-EU, ‘package-fee’-paying student who needs Wittenborg to arrange your study visa to be able to join us in Apeldoorn, part of your package fee is the first 4 months* of your accommodation fee, plus administration fee for new-arrival students.

You will be allocated a room in either an apartment or a house sharing a common area and all facilities, such as a bathroom, toilet, kitchen, etc., with other students, both male and female.

After the first 4 months* you are free to move out of Wittenborg accommodation and move into other housing of your choice.

For more details please click on the link: https://www.wittenborg.eu/student-accommodation.htm.



Question:

Student Housing: How can I find suitable housing while in the Netherlands?

(Last edited: Wednesday, 24 June 2020, 8:34 AM)
Answer:

Finding accommodation as a student is always an exciting but sometimes daunting task! At Wittenborg we assist our students in finding suitable, local accommodation, often managed by the university.

For student housing in Amsterdam please refer to the relevant pages by clicking on the link: https://www.wittenborg.eu/student-accommodation.htm for further details about Wittenborg student housing.



Question:

Submission Deadline: My submission deadline is at 16:00. How late can I submit my assignment on Turnitin?

(Last edited: Wednesday, 24 June 2020, 8:39 AM)
Answer:

Submissions of assignments just a few minutes before the deadline can be a risky issue. This is because it can take a few minutes before the system registers your uploaded work. Therefore, the student must always upload all assignments with sufficient time left in order for the work to be stamped in time. Submitting with sufficient time will also allow the student to correct any mistakes in the assignment.  Consigning submissions at least 24 hours before the actual deadline may be a safe measure and can prevent any last-minute stress or failure of submissions.

Note:

For any technical reason for non-submission or failure to upload assignments, please contact your teacher and healpdesk@wittenborg.eu.


Question:

Submission Deadline: What should I do if I miss my submission deadline?

(Last edited: Wednesday, 24 June 2020, 8:42 AM)
Answer:

Contact your process tutor as well as the module teacher in the case of missing a submission deadline. They will decide on the next course of action. You cannot submit your work once the submission due deadline has passed. 


Question:

Student Housing WiFi: Will I be able to use WiFi while staying in Wittenborg student housing?

(Last edited: Wednesday, 24 June 2020, 8:43 AM)
Answer:

Yes. All dorms as well as the school facilities have a WiFi connection. For more details as well as the signing in procedure, please read the student housing information booklet placed inside the university student housing that you are currently living in.

Note:

For further details about the WiFi or other facilities send an email to: studenthousing@wittenborg.eu.


Question:

Student Card: I am a new student and wish to obtain a new student card.

(Last edited: Wednesday, 24 June 2020, 8:44 AM)
Answer:

Student Card

A student card is an identification card to show that someone is enrolled as a student of Wittenborg. A student card also allows students to use the elevator in the Aventus building and to access the rooms downstairs in the Aventus building.

Note: 

Some companies give discounts to students if they can show their student ID.

How to obtain a student card

The Front Office will apply for student cards for new students.

Once you have taken all the steps on the new student checklist, go to the Front Desk to collect the pick-up slip. With this pick-up slip, you can go to the central reception area of Aventus to have your student card made immediately.

Question:

Sharing room: do you offer single room or do I have to share my room?

(Last edited: Wednesday, 24 June 2020, 12:04 PM)
Answer:

Wittenborg Housing department provides living student housing service in Apeldoorn. Most of the bedrooms are single bedrooms, though you may have to share a large bedroom with another student, depending on the accommodation available and your budget. Usually younger student, just graduated from high school, is advised to take share room.

https://www.wittenborg.eu/apeldoorn-student-housing.htm


Question:

Drinking Water: Is tap water in the Netherlands safe to drink?

(Last edited: Monday, 29 June 2020, 9:57 AM)
Answer:

Yes, tap water in the whole of the Netherlands is safe to drink. Not only will you save money by not buying bottled water, but you can also help towards keeping the environment clean by reducing plastic waste.


Question:

Timetable Access: I am trying to access my timetable on my mobile phone but can't see the class details. What should I do?

(Last edited: Monday, 29 June 2020, 4:10 PM)
Answer:

When accessing your timetable from mobile phones, users will need to scroll down to see the button. On the next page, you will have different options to view the calendar: month view, week view, day view, etc.



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