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CURRENT STUDENT SUPPORT

Question:

Moodle: What is Moodle and how can I download it?

(Last edited: Friday, 14 January 2022, 4:06 PM)
Answer:

 

Moodle is a Virtual Learning Environment where you can find all the information on your modules, assignments, exam results and all other information in their latest versions. It’s a great communication tool to be in touch with the greater university community. You can use Moodle from any device as long as you have access to the Internet.

Note:

There is an app available both on App Store and Google Play that you can download for free.

 

 

Entry link: Moodle: What is Moodle and how can I download it?

Question:

Networking for Internships: How can I connect with others and look for internships?

(Last edited: Monday, 22 June 2020, 3:47 PM)
Answer:

Upon completion of the introduction session, please try to register via WittenborgConnect first, which includes current students and alumni as its members. Wittenborg Connect allows you to both re-connect with old classmates as well as utilising the trusted Wittenborg University of Applied Sciences environment for expanding your professional network.

You may visit WittenborgConnect regularly by clicking on the link https://wittenborgconnect.com/, and check for updates on job placements and/or internships.

Entry link: Networking for Internships: How can I connect with others and look for internships?

Question:

New address registration: How long can I wait before registering my new address in the Netherlands?

(Last edited: Thursday, 13 August 2020, 2:20 PM)
Answer:

You must inform the municipality of your change of address anywhere between 4 weeks prior to moving and 5 days after moving. The moving date that you provide will be treated as the day on which your address changed. If you inform the municipality more than 5 days after moving, the date on which you inform the municipality will be treated as the moving date. Municipalities can impose a fine of up to €325 if you do not inform them in time of important changes to your personal information.

The following link is the page on the city hall website, which guides you how to change your address online. This link is only for students living in Apeldoorn city.

https://iburgerzaken.apeldoorn.nl/gaas-web/server/continue/StartVerhuizing;jsessionid=8C22DB3273EA4687ACA6B5DB4096CB48#burgerzaken
Entry link: New address registration: How long can I wait before registering my new address in the Netherlands?

Question:

Nuffic: What is a Nuffic agreement?

(Last edited: Friday, 12 August 2022, 3:31 PM)
Answer:

It is a document legitimising your internship. It must be signed by you, your company and the university. You are not allowed to start your internship without the signed Nuffic agreement. Any hours worked prior to the signed Nuffic agreement will not count towards the hours necessary to fulfil this work placement module. Working without a Nuffic agreement is considered illegal in the Netherlands and Wittenborg will not be responsible for any legal issues arising in this case.

Entry link: Nuffic: What is a Nuffic agreement?

Question:

Online Presentation: I am invited for an online presentation but I get an error message everytime I click to join the online meeting.

(Last edited: Monday, 17 January 2022, 3:47 PM)
Answer:

 

When you receive an outlook invitation you might receive the following message:

  “A custom mail flow rule created by an admin at wittenborg.eu has blocked your message.”

Any time you receive an invitation in Microsoft Outlook or 365 and accept it, the invitation will be visible from then on in your calendar. Therefore, even if you close the window that pops up while you have accepted the invitation, you can always go to your Outlook calendar and join the communication channel again.

 
Note:

If the problem persists you may contact Helpdesk for further assistance.

Entry link: Online Presentation: I am invited for an online presentation but I get an error message everytime I click to join the online meeting.

Question:

Orientation Year: Can I use my orientation year after 2 years of finishing education?

(Last edited: Thursday, 4 June 2020, 12:57 PM)
Answer:

Yes, you can still apply for the orientation year within 3 years after finishing your education. 

Entry link: Orientation Year: Can I use my orientation year after 2 years of finishing education?

Question:

Orientation Year: I am graduating soon. How can I apply for a search year (zoekjaar) visa?

(Last edited: Tuesday, 8 June 2021, 10:59 AM)
Answer:

If you have successfully completed your studies and like to stay in the Netherlands to find a job or start up your own company, you have to apply for the search year (Zoekjaar) visa. Once you have passed your Graduation Assignment (GA) Oral Defence, Wittenborg University of Applied Sciences (WUAS) will start your de-registration process and inform the Immigration and Naturalisation Service (IND) as we are legally bound to do so within 4 weeks from the Oral Defence day.  The procedure to withdraw the permit will be commenced by IND accordingly.  

During this 4-week period, WUAS will prepare and sign your 'Declaration of Study Completion'. You will require this document to apply for your Zoekjaar on the IND site (Alternatively, you can use the copy of your Graduation Diploma if you have received it.)  If you would like this Declaration, please fill out Declaration of Study Completion Form and we will send you this document by e-mail within two weeks after your presentation.  

IND grants the graduates three months to apply for Zoekjaar after graduation date ( i.e. Oral Defence date for WUAS students). If the Zoekjaar Application is not received by the IND within three months, then you will face a residence gap.  

Two exceptions should be considered in this regard to avoid the residence gap: 

  1. Please make sure your study residence permit valid is within those 3 months. If not, please apply for a Zoekjaar before your current residence permit expires.  

  1. If you want to work more than 16 hours soon after you graduate then you must change your visa type to Zoekjaar as soon as possible. 

More information and the application procedures can be found at:  

FAQ about the topic on IND’s website can be found at https://ind.nl/en/Documents/FAQ_orientation_year_highly_educated_persons.pdf  

Entry link: Orientation Year: I am graduating soon. How can I apply for a search year (zoekjaar) visa?

Question:

OV-Chipcard (OV-Chipkaart): What is an OV-chipcard and how can I use it in the Netherlands?

(Last edited: Monday, 22 June 2020, 4:00 PM)
Answer:

In the Netherlands, the easiest way to take the bus, train, subway, or tramway is to use an OV-Chipcard (PT Smart Card). The costs for the OV-Chipkaart itself is €7,50 and can be bought at https://www.ov-chipkaart.nl/purchase-an-ov-chipkaart.htm or at the local NS-service points. There are two different OV cards.

  • The first is a personalised OV-chipcard, which allows for putting a photo on it and season tickets can be loaded here.
  • The second option is an anonymous card, not registered to a name. The company will not be able to know who is traveling with this card.

Note: Season tickets can only be loaded on the personalised card.

Further details on 'How to use the OV-chipcard' can be accessed via: https://www.wittenborg-online.com/mod/glossary/showentry.php?eid=221.


Entry link: OV-Chipcard (OV-Chipkaart): What is an OV-chipcard and how can I use it in the Netherlands?

Question:

Ov-Chipkaart Lost: I have lost my OV-Chipkaart. Who should I contact?

(Last edited: Monday, 22 June 2020, 4:02 PM)
Answer:

If you have lost your OV-Chipkaart or if it is defective, then you will have to cancel the travel product via the OV-Chipkaart Customer Service Department. Contact them by dialling 0900-0980 (normal call charges apply).

Entry link: Ov-Chipkaart Lost: I have lost my OV-Chipkaart. Who should I contact?

Question:

Part Time Jobs: What kind of jobs can I apply for as a student in the Netherlands?

(Last edited: Tuesday, 23 June 2020, 4:54 PM)
Answer:

There are mainly operational jobs available, but it is also depends on the market situation and your own experience/qualifications.

Entry link: Part Time Jobs: What kind of jobs can I apply for as a student in the Netherlands?

Question:

Part-Time Jobs: Can I find part-time jobs on WittenborgConnect?

(Last edited: Monday, 22 March 2021, 5:39 PM)
Answer:

No, the option of WittenborgConnect (https://wittenborgconnect.com/) is only for internships. For part-time jobs, you can go through www.indeed.nl or you can build your network connection with fellow students or companies via LinkedIn.

Entry link: Part-Time Jobs: Can I find part-time jobs on WittenborgConnect?

Question:

Part-Time Jobs: Do I need to inform the university for a work permit if I get a part-time job?

(Last edited: Tuesday, 23 June 2020, 4:55 PM)
Answer:

No, if it is a part-time job, and not an internship, the student need not inform Wittenborg. The employer will apply for the work permit for you.

Entry link: Part-Time Jobs: Do I need to inform the university for a work permit if I get a part-time job?

Question:

PDP Registrations: Do I need to register for PDP?

(Last edited: Wednesday, 26 January 2022, 1:22 PM)
Answer:

PDP consists of three main sections: Academic English, Seminars and Portfolio. 

You are required to enrol for Academic English in the online course area, as the same as other modules. 

Note:

Find more detailed information in PDP AE module guide in the online area. Module Guides for All Programmes.

Entry link: PDP Registrations: Do I need to register for PDP?

Question:

Personal Support: How can I seek personal support while in the Netherlands?

(Last edited: Tuesday, 23 June 2020, 5:00 PM)
Answer:

Student Support is organised through the Front Desk. Staff are able to manage all general questions regarding the university and living in the Netherlands. Front Desk staff also assist students in the submission and collection of documents, including all aspects of registration and residence permits.

Student Support assists with the following:

  • Banking & Finances
  • Student Affairs and Travelling
  • Medical and Dental
  • Health Insurance
  • Working in the Netherlands
  • Student Housing
  • Student Building Access Cards
  • Student Code of Behaviour

We are here to help, just ask!!

The Student Services Desk is open from 8 a.m. to 5 p.m. Monday to Friday.


Entry link: Personal Support: How can I seek personal support while in the Netherlands?

Question:

Pre-Master's: Is there an internship requirement for pre-master's students?

(Last edited: Tuesday, 23 June 2020, 5:07 PM)
Answer:

No, pre-master's is considered part of the master's programme; therefore, it is not a compulsory module. However, master's or pre-master's students can only do their internships during the last semester of their study programmes. 

Entry link: Pre-Master's: Is there an internship requirement for pre-master's students?

Question:

Printer Facilities: Where can I print documents?

(Last edited: Tuesday, 18 October 2022, 9:25 AM)
Answer:

 

No prinitng facility is available at the University premises. The recommended place for printing/copying/binding is CopyService Apeldoorn in the city centre. 

Entry link: Printer Facilities: Where can I print documents?

Question:

Project Week: Will project week affect my grade or is the final examination grade solely important for passing the block?

(Last edited: Tuesday, 28 April 2020, 3:25 PM)
Answer:

Project weeks are part of the curriculum and it will affect your ECs and ultimately the progress of your studies.


Entry link: Project Week:	Will project week affect my grade or is the final examination grade solely important for passing the block?

Question:

Project Week: Do I need to complete all Project Weeks?

(Last edited: Tuesday, 23 June 2020, 5:12 PM)
Answer:

Yes, you are required to attend and pass all Project Weeks in the given academic year.

Entry link: Project Week: Do I need to complete all Project Weeks?

Question:

Redirecting Post: How can I get my post redirected to my new residence overseas?

(Last edited: Tuesday, 23 June 2020, 5:15 PM)
Answer:

It can always be a hassle if your post gets misplaced after you have moved abroad. It may also be difficult for your friends or relatives to contact you if you have moved without letting them know in advance. There is a smart way to ensure any lost or misplaced posts by applying for this service on the Postnl website. This will enable all posts to your old address to be automatically redirected to the new address abroad. This service from Postnl is free of charge. 

To avoid confusion because the website is mainly in Dutch, there is the option of visiting a Postnl office in your area and activating this service.

You can apply for this service online by visiting their Postnl website at: https://www.postnl.nl/ontvangen/post-doorsturen/doorzendservice/.

Entry link: Redirecting Post: How can I get my post redirected to my new residence overseas?

Question:

Refund: How can I claim a refund?

(Last edited: Thursday, 22 April 2021, 4:12 PM)
Answer:

Please fill in the Refund Request Form. If the request has been approved by the Finance Department, the payment would be made within 8 weeks. If your refund request has been rejected, you will be informed via e-mail latest within 8 weeks after receiving the refund request. If you have any further questions, you can contact registrar@wittenborg.eu.


Entry link: Refund: How can I claim a refund?


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