FAQ Studying @ Wittenborg
CURRENT STUDENT SUPPORT
Question:(Last edited: Thursday, 19 November 2020, 9:58 AM)
Assignment Submission: When can I submit my assignment?
The window period to upload assignments is open at least two weeks in advance of the due date. Avoid uploading your assignment at the last minute. Make sure to upload the assignment a day earlier to avoid complications such as technical glitches, lost internet connection, system overload etc. Submitting your assignment early also helps you to view your Similarity Index Report and ensure that the similarity index is below the 20% limit set by Wittenborg (Refer to EEG for more details). This allows you time to amend your assignment if necessary.
In case of technical issues, contact Helpdesk at least 30 minutes before the deadline, with the name of the module and screenshot(s) of the exact technical issue. Request put after the deadline will not be attended to.
Question:(Last edited: Thursday, 19 November 2020, 10:05 AM)
Assignment Submission: Will I get an extension in assignment submissions if the quality of Internet in my home country is poor?
There is no extension of deadline for submitting assignments online. It is the student's responsibility to submit the assignment on time. Many problems can surface at the last minute, such as technical glitches, failed internet connection, system or software failure etc.
It is better to upload your assignment one or two days before the deadline, so that in case you encounter technical problems, you have sufficient time to find alternative ways to submit your assignment. If the internet connection in your area is weak or unstable, it is best to find a library or a computer shop as an alternative.
If you are still not able to solve your technical issue, please contact Helpdesk at least 30 minutes before the deadline, with the name of the module assignment and screenshot(s) of the exact technical issue. Request put after the deadline will not be attended to.
Question:(Last edited: Tuesday, 8 September 2020, 10:37 PM)
Attendance: How do I know if module attendance is compulsory?
Due to the current situation, attendance requirement will not be re-introduced. The participation requirement has been revised as follows:
Students must have completed this participation requirement (sufficiently) in order to be allowed to submit the final assignment.
Please refer to the information in the respective Module Online Area for more details about the participation requirement.
Question:(Last edited: Tuesday, 8 September 2020, 10:51 PM)
Bank Accounts: What is an IBAN?
IBAN stands for International Bank Account Number and is a number attached to all accounts in the EU countries. It is made up of a unique code that identifies the country in which the account is opened, the account holder's bank and the account number. The IBAN helps to make the process of cross-border payments easier and faster. The bank assigns an IBAN to your account. You need to use the IBAN when sending interbank transfers or wiring money from one bank account to another, especially across international borders.
The structure of the IBAN is as follows: The country code NL / 2-digit control number / 4 letters that identify the bank / 10 digits, which consist of the current account number supplemented with zeros.
Example of a Dutch IBAN: NL73 INGB 123 456 78 00
Question:(Last edited: Tuesday, 16 June 2020, 5:26 PM)
Booking Appointments: How to book an appointment at Wittenborg?
If you wish to speak to any of the Wittenborg staff (for example, your process tutor), please invite them for an appointment using the Microsoft Office Calendar.In the attached document you will find a detailed guide.
Question:(Last edited: Thursday, 13 August 2020, 2:19 PM)
Change of Address deadline: I have checked out from student housing. Do I have to register my new address immediately?
1. If you move within or to the municipality of Apeldoorn, you are legally obliged to inform the city hall.
a. Firstly, please send us your new address by writing to email@example.com
b. Secondly, you need to change your address online with your DigiD code. Completing this process is your own responsibility.
The following link is the page on the city hall website, which informs how to change your address online.
You must inform the municipality of your change of address anywhere between 4 weeks prior to moving and 5 days after moving. The moving date that you provide will be treated as the day on which your address changed. If you inform the municipality more than 5 days after moving, the date on which you inform the municipality will be treated as the moving date. Municipalities can impose a fine of up to €325 if you do not inform them in time of important changes to your personal information.
Question:(Last edited: Monday, 31 August 2020, 4:48 PM)
Class Cancellations/Changes Notifications: How can I receive notifications about any cancellations/changes in my classes?
You will be notified of any changes in your classes if you activate the notification setting in your time table. Activating the notifications in your timetable will enable you to keep track of changes in the room and time or cancellation of your classes. You will receive a notification via your student email account.
To activate the notification, follow the steps below:
At your Timetable page,
Question:(Last edited: Monday, 16 November 2020, 3:40 PM)
Class Participation Requirements: Is it necessary/compulsory to participate in class participation activities when doing a retake?
Yes, it is compulsory to fulfil all the requirements as defined in a module (all/any participation activity/ (ies) including draft submission), If a module is retaken in a normal block (Blocks 1-3 or 5-7).
If you want to retake the module during the retake blocks, this requirements does not apply.
Question:(Last edited: Saturday, 11 July 2020, 10:03 AM)
Contacting Lecturers: How can I reach the lecturers?
The lecturers will be available online as per the schedules shown in the timetables for all modules.
Communication will take place through the individual Forum and through the Chat function. Lecturers and support staff can set up Skype calls in teams with students and groups during the timetabled hours.
Question:(Last edited: Tuesday, 13 October 2020, 10:44 AM)
Contacting Staff - How can I communicate with the Wittenborg teachers and staff?
You can communicate with Wittenborg teachers and staff via email or phone. Teachers usually provide their email addresses to students during the first lesson, so do take down their email addresses when given. If you are unsure, you can always contact front desk for help at firstname.lastname@example.org.
All students are required to use their official email with Semail@example.com for any official communication.
In relation to the GDPR (General Data Protection Regulation) it is essential that students only send university-related material and emails through the official student email account (@student.wittenborg.eu).
Question:(Last edited: Monday, 13 July 2020, 5:03 PM)
COVID-19 Matters - Residence Permit:How will it affect my residence permit if I decide to leave the Netherlands due to the Covid-19 crises?
During the residence permit study, you may stay outside the Netherlands for a maximum of 6 months in a row or 3 years in a row each year for a maximum of 4 months in a row.
For detailed info, please check https://ind.nl/en/Pages/main-residence.aspx.
Question:(Last edited: Tuesday, 14 July 2020, 10:09 AM)
COVID-19 Matters: Where can I find the updated information regarding Wittenborg’s policy on COVID-19?
You can follow our up-to-date news by clicking on the following link:
Question:(Last edited: Tuesday, 16 June 2020, 6:04 PM)
Curriculum Plan and Timeline: I have applied for the final year phase 3 in HBA. How can I know the details about my internship period, my work permit as well as the complete curriculum plan?
You can access and go through all the details including curriculum plan and timeline in the HBA EEG Part 3.
You can access the EEG in the online area after signing in with your student account.
Question:(Last edited: Thursday, 22 October 2020, 9:18 AM)
Doctor's Appointment: Can I still request a doctor's appointment during the ongoing corona virus crisis?
All students seeking a doctor's appointment during the ongoing COVID-19 situation need to first send an email to firstname.lastname@example.org. Please remember to mention the following details in your email:
Note: If you have symptoms like cold, runny nose, sneezing, sore throat, constant dry cough, fever, sudden loss of smell or taste, you must contact GGD by making an appointment on https://www.ggdnog.nl/corona/alles-over-corona/coronatest-wanneer-hoe-en-waar
Question:(Last edited: Wednesday, 17 June 2020, 4:08 PM)
Doctor's Appointment: How can I make an appointment with the Doctor?
Front Desk will make an appointment on your behalf and inform you once the appointment is confirmed. Please send an email to frontdesk@wittenborg mentioning the following details
The Front Desk will make an appointment on your behalf and inform you by email once the appointment has been confirmed. You need to confirm attendance of the appointment by replying to the appointment email from the Front Desk.
Question:(Last edited: Monday, 29 June 2020, 9:57 AM)
Drinking Water: Is tap water in the Netherlands safe to drink?
Yes, tap water in the whole of the Netherlands is safe to drink. Not only will you save money by not buying bottled water, but you can also help towards keeping the environment clean by reducing plastic waste.
Question:(Last edited: Thursday, 18 June 2020, 8:58 AM)
Education Department- How can I contact the education department?
While the Education Department office is open daily for short questions, for consultations
please make an appointment by email to email@example.com and you will receive a confirmation within 3 working days.
All lecturers can be contacted through their Wittenborg email generally by putting their firstname.lastname@example.org
Question:(Last edited: Thursday, 18 June 2020, 9:02 AM)
Email Receipt: Where will I get the submission receipt?
An email receipt is sent to your Semail@example.com account each time the assignment has been submitted on Turnitin. Should you provide any other email ID, it is wise to check the spam/junk folder.
Question:(Last edited: Thursday, 18 June 2020, 9:03 AM)
Enrolled Programmes: How can I see the details of enrolled programmes on my results page?
This can be done by clicking the 'Personal details' option on the http://myresults.wittenborg.eu. The 'Personal details' option shows only your active programmes.