FAQ Studying @ Wittenborg
CURRENT STUDENT SUPPORT
Question:(Last edited: Monday, 7 February 2022, 2:56 PM)
Can students participate in online lessons from block 5, 2021-22?
No lessons are facilitated online starting from block 5, 2021-22.
Wittenborg is an experiential institute, thus, students need to physically interact with each other. The teachers will conduct all lessons in the classrooms and the study materials will be available for students via the online course areas on Wittenborg-Online, as usual. Note that no lessons will be streamed live.
At Wittenborg, students signed up for a programme that is planned and offered with lessons, projects, and other educational activities delivered in-campus on full-time basis. Therefore, all students are expected to effectively participate in the classes and fulfil all study requirements.
If you have travelled outside the Netherlands for mitigating reasons (e.g medical) please note that you are eligible to request for Leave of absence/study freeze. You can find more information on this in the FAQs. https://www.wittenborg-online.com/mod/glossary/showentry.php?eid=848
Question:(Last edited: Thursday, 13 August 2020, 2:19 PM)
Change of Address deadline: I have checked out from student housing. Do I have to register my new address immediately?
1. If you move within or to the municipality of Apeldoorn, you are legally obliged to inform the city hall.
a. Firstly, please send us your new address by writing to firstname.lastname@example.org
b. Secondly, you need to change your address online with your DigiD code. Completing this process is your own responsibility.
The following link is the page on the city hall website, which informs how to change your address online.
You must inform the municipality of your change of address anywhere between 4 weeks prior to moving and 5 days after moving. The moving date that you provide will be treated as the day on which your address changed. If you inform the municipality more than 5 days after moving, the date on which you inform the municipality will be treated as the moving date. Municipalities can impose a fine of up to €325 if you do not inform them in time of important changes to your personal information.
Question:(Last edited: Monday, 31 August 2020, 4:48 PM)
Class Cancellations/Changes Notifications: How can I receive notifications about any cancellations/changes in my classes?
You will be notified of any changes in your classes if you activate the notification setting in your time table. Activating the notifications in your timetable will enable you to keep track of changes in the room and time or cancellation of your classes. You will receive a notification via your student email account.
To activate the notification, follow the steps below:
At your Timetable page,
Question:(Last edited: Monday, 16 November 2020, 3:40 PM)
Class Participation Requirements: Is it necessary/compulsory to participate in class participation activities when doing a retake?
Yes, it is compulsory to fulfil all the requirements as defined in a module (all/any participation activity/ (ies) including draft submission), If a module is retaken in a normal block (Blocks 1-3 or 5-7).
If you want to retake the module during the retake blocks, this requirements does not apply.
Question:(Last edited: Wednesday, 10 February 2021, 11:57 AM)
Contacting Staff - How can I communicate with the Wittenborg teachers and staff?
You can communicate with Wittenborg teachers and staff via Email, Teams or Phone. Teachers usually provide their email addresses to students during the first lesson, so do take down their email addresses when given. Additionally, you can find email addresses of Wittenborg staff in your Outlook address book. You can also find the teachers/staff by typing their names in Teams and you can directly communicate with them.
If you are unsure, you can always contact front desk for help at email@example.com.
All students are required to use their Wittenborg student email with Sfirstname.lastname@example.org for any official communication.
In relation to the GDPR (General Data Protection Regulation) it is essential that students only send university-related material and emails through the official student email account (@student.wittenborg.eu).
Source: The EEG Part 4 - Practical Information Guide
Question:(Last edited: Wednesday, 31 March 2021, 2:42 PM)
COVID-19 Matters - Residence Permit: How will it affect my student residence permit if I decide to stay outside of the Netherlands?
As of 19-03-2021, the flexibility introduced by IND after COVID-19 that made it possible for the students to stay outside the Netherlands for a maximum of 12 months, comes to an end. Accordingly, the student who stays outside the Netherlands for more than 6 months is considered that he/she moved his/her main residence unless it is demonstrated in that individual case that student could not return to the Netherlands earlier due to unforeseeable circumstances, i.e. “force majeure”.
A student who relocates his/her main residence loses the right to the residence permit.
When should I come back?
Please note: It is not possible to return to the Netherlands after your main residency is withdrawn by the IND. This means that you cannot enter the Netherlands anymore. Consequently, a new visa application (TEV or VVR without MVV) must be submitted, which costs extra time and money for you.
If you have any further questions, please contact Registry Department via email@example.com.
Question:(Last edited: Sunday, 19 December 2021, 12:33 AM)
COVID-19 Matters: Where can I find the updated information regarding Wittenborg’s policy on COVID-19?
Question:(Last edited: Tuesday, 16 June 2020, 6:04 PM)
Curriculum Plan and Timeline: I have applied for the final year phase 3 in HBA. How can I know the details about my internship period, my work permit as well as the complete curriculum plan?
You can access and go through all the details including curriculum plan and timeline in the HBA EEG Part 3.
You can access the EEG in the online area after signing in with your student account.
Question:(Last edited: Wednesday, 31 March 2021, 11:42 AM)
Dentist: How can I make an appointment to visit the Dentist?
You can visit www.dentalclinics.nl and register yourself. Once you have registered on their website, you will receive a confirmation email and then you can mention your preferred dates for making an appointment with the dentist.
Question:(Last edited: Tuesday, 6 July 2021, 12:17 PM)
Doctor's Appointment: Can I still request a doctor's appointment during the ongoing corona virus crisis?
Students who are living in Apeldoorn and seeking a doctor's appointment during the ongoing COVID-19 situation need to first send an email to firstname.lastname@example.org.
Students who live in other cities need to arrange the doctor's appointment by themselves.
Please remember to mention the following details in your email:
Note: If you have symptoms like cold, runny nose, sneezing, sore throat, constant dry cough, fever, sudden loss of smell or taste, you must contact GGD by making an appointment on https://www.ggdnog.nl/corona/alles-over-corona/coronatest-wanneer-hoe-en-waar
Question:(Last edited: Tuesday, 6 July 2021, 12:14 PM)
Doctor's Appointment: How can I make an appointment with the Doctor?
If you live in Apeldoorn, Front Desk will make an appointment on your behalf and inform you once the appointment is confirmed. If you live in any other city, then you need to contact the nearest clinic (Huisarts) to your postal code and arrange the appointment by yourself.
Students who live in Apeldoorn and need a doctor's appointment should send an email to email@example.com mentioning the following details:
The Front Desk will make an appointment on your behalf and inform you by email within 48 hours in case of a standard appointment. You need to confirm attendance of the appointment by replying to the appointment email from the Front Desk. For emergency appointments, please go to https://www.wittenborg-online.com/mod/glossary/showentry.php?eid=486 for further instructions.
Note: We will share only your limited and relevant personal information with the General Practitioner in accordance with their requirements for making an appointment.
In the event of you having objections to sharing of your personal information, you can choose to call any General Practitioner and make an appointment on your own.
Useful links to find a General Practitioner in your locality/ city:
Question:(Last edited: Monday, 29 June 2020, 9:57 AM)
Drinking Water: Is tap water in the Netherlands safe to drink?
Yes, tap water in the whole of the Netherlands is safe to drink. Not only will you save money by not buying bottled water, but you can also help towards keeping the environment clean by reducing plastic waste.
Question:(Last edited: Friday, 14 January 2022, 12:04 PM)
E-Library: How can I get access to the books online.
We use Perlego as main database for our e-library. Students and Staff needs to create an account on Perlego to access the books. A Registration code is required to create an account via Perlego, which has been provided in each Process tutor area. Follow the instructions for account creation in the attached guide.
Always use the link provided in this guide to create your account on Perlego. Creating an account without using this link will give you a trial access of Perlego for 14 days and thereafter will start asking you for the payment. Therefore, you are always advised to use the link provided in the guide for account creation.
Question:(Last edited: Thursday, 18 June 2020, 8:58 AM)
Education Department- How can I contact the education department?
While the Education Department office is open daily for short questions, for consultations
please make an appointment by email to firstname.lastname@example.org and you will receive a confirmation within 3 working days.
All lecturers can be contacted through their Wittenborg email generally by putting their email@example.com
Question:(Last edited: Thursday, 10 February 2022, 10:44 AM)
Email Receipt: Where will I get the submission receipt?
An email receipt is sent to your Sfirstname.lastname@example.org account each time the assignment has been submitted on Turnitin.
Question:(Last edited: Thursday, 18 June 2020, 9:03 AM)
Enrolled Programmes: How can I see the details of enrolled programmes on my results page?
This can be done by clicking the 'Personal details' option on the http://myresults.wittenborg.eu. The 'Personal details' option shows only your active programmes.
Question:(Last edited: Tuesday, 14 July 2020, 9:33 AM)
Exam Results: I cannot see my exam results.
cannot find an exam result or grade, please contact Exam Results via this
email: email@example.com or contact your process tutor
for further assistance.
Question:(Last edited: Tuesday, 28 April 2020, 1:24 PM)
Exam Results: Where can I view my exam marks or results?
The exam results can be found in http://myresults.wittenborg.eu. Students can click on the 'Study Progress Review' by clicking on the 'Progress' tab.
Note: If results are missing on MyResults, please send an email to firstname.lastname@example.org
Question:(Last edited: Wednesday, 13 April 2022, 8:13 AM)
Exam Review: How is exam review conducted for Type 1/Type 2 ONLINE assignments?
All students should be given the opportunity to review their marked exam papers.
As a standard quality control procedure, a moderation process is conducted by the exam committee prior to the results released to students for consistency in grading. And if inefficiencies of grading are found, corrective measures will be taken. This process is put in place to ensure that the students are not disadvantaged.
Note: Students can only send appeal request within 1 week after receiving the results.