FAQ Studying @ Wittenborg

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Student Account: How do I activate my Student Account?

(Last edited: Monday, 13 July 2020, 11:52 AM)

Once you are accepted to Wittenborg University you will receive an email with your student account details (login and password). You need to log in with these credentials via office.wittenborg.eu. Please remember to change your password once you have activated your account.


Student Account: Who can I contact in case of loss of access to my student account?

(Last edited: Thursday, 19 November 2020, 10:09 AM)

If a student’s account denies access, this can have multiple reasons. Below the 3 most common reasons are highlighted.

  • Password change. Students have to regularly change their password to secure their account.
  • Inactivity for a longer period of time. If a student does not access his school account for a few months, the account will be blocked. The account has to be reset. The Wittenborg Front Desk can do this - send an email to have your account reset.
  • Outstanding invoice tuition fee. If a student has not yet paid the tuition fees, an account will be blocked. After receiving the payment, the account will be reactivated.

For further information ask the Front Desk for support. This can be done either via email to frontdesk@wittenborg.eu or contact Helpdesk or by going to the Front Desk in person.


Student Card Lost: I lost my student card. How can I get a new one?

(Last edited: Wednesday, 24 June 2020, 8:24 AM)

In the event of losing a student card, you must go to the Aventus main reception on the ground floor for a replacement card at a charge of €7.50 by debit card. Cash will not be accepted.


Without a student card, you cannot enter an exam room or certain parts of the Wittenborg campus.


Student Card: I am a new student and wish to obtain a new student card.

(Last edited: Wednesday, 24 June 2020, 8:44 AM)

Student Card

A student card is an identification card to show that someone is enrolled as a student of Wittenborg. A student card also allows students to use the elevator in the Aventus building and to access the rooms downstairs in the Aventus building.


Some companies give discounts to students if they can show their student ID.

How to obtain a student card

The Front Office will apply for student cards for new students.

Once you have taken all the steps on the new student checklist, go to the Front Desk to collect the pick-up slip. With this pick-up slip, you can go to the central reception area of Aventus to have your student card made immediately.


Student Housing in Apeldoorn: What types of housing options can I choose from in the university housing in Apeldoorn?

(Last edited: Wednesday, 24 June 2020, 8:29 AM)

Wittenborg offers accommodation in a number of different types and places, all enjoying close proximity to the university:

  • Wittenborg offers shared apartments: 3-5 students share an apartment or house
  • Wittenborg offers campus accommodation: students have their own room within a campus complex, sharing kitchen and bathroom facilities

Dutch or other EU-national students are encouraged to find their own accommodation; however, they can opt for Wittenborg’s own accommodation if available.

If you are a non-EU, ‘package-fee’-paying student who needs Wittenborg to arrange your study visa to be able to join us in Apeldoorn, part of your package fee is the first 4 months* of your accommodation fee, plus administration fee for new-arrival students.

You will be allocated a room in either an apartment or a house sharing a common area and all facilities, such as a bathroom, toilet, kitchen, etc., with other students, both male and female.

After the first 4 months* you are free to move out of Wittenborg accommodation and move into other housing of your choice.

For more details please click on the link: https://www.wittenborg.eu/student-accommodation.htm.


Student Housing WiFi: Will I be able to use WiFi while staying in Wittenborg student housing?

(Last edited: Wednesday, 24 June 2020, 8:43 AM)

Yes. All dorms as well as the school facilities have a WiFi connection. For more details as well as the signing in procedure, please read the student housing information booklet placed inside the university student housing that you are currently living in.


For further details about the WiFi or other facilities send an email to: studenthousing@wittenborg.eu.


Student Housing; What should I bring with me to the student housing?

(Last edited: Wednesday, 4 November 2020, 11:31 AM)

Wittenborg University student housing provides you with the basics items before you move in. This means you won’t need to carry items like a bed, wardrobe, bed cover/ bed sheets, pillow and pillow cover. There is also a blanket provided by Wittenborg student housing department. Some useful things like cups, bowl and plate is provided for each student on arrival in the student housing.

It is always worthy to check on Wittenborg’s website what your accommodation includes. Please click on Wittenborg Student Housing Fact Sheet for more information.


Student Housing: How can I find suitable housing while in the Netherlands?

(Last edited: Wednesday, 24 June 2020, 8:34 AM)

Finding accommodation as a student is always an exciting but sometimes daunting task! At Wittenborg we assist our students in finding suitable, local accommodation, often managed by the university.

For student housing in Amsterdam please refer to the relevant pages by clicking on the link: https://www.wittenborg.eu/student-accommodation.htm for further details about Wittenborg student housing.


Student Housing: How can I see more details about the student housing rooms and facilities provided?

(Last edited: Friday, 21 August 2020, 12:00 PM)

Apeldoorn Student Housing

Wittenborg offers accommodation in a number of different places in Apeldoorn, all relatively close to the university (1-5 km):

  • Wittenborg offers shared apartments: 4-5 students sharing an apartment or flat.
  • Shared campus accommodation is also available, either from Wittenborg Housing () or from a housing partner (FSG Campus); students have their own rooms or share a room with another roommate within a campus complex, also sharing kitchen and bathroom facilities.
  • Most of the rooms are single and some are double rooms.
  • All rooms have basic furniture and high-speed internet.

Please go to https://www.wittenborg.eu/sites/default/files/wittenborg/pdf/downloads/Other%20documents/2020_Student%20Housing%20Factsheet_v1.pdf to be able to see further details about each student housing facility provided by Wittenborg university.


Student Housing: I have undergone the PCR test before arriving at Schiphol airport. Do I still need to undergo the mandatory 10 days self quarantine upon arriving in the student housing? (COVID-19)

(Last edited: Tuesday, 12 January 2021, 11:25 AM)

Yes. A negative test result is not a substitute for self-quarantining. People with a negative test result should still self-quarantine for 10 days on arrival in the Netherlands


Student Housing: What steps should newly arrived students follow at the Student Housing during the ongoing corona virus?

(Last edited: Friday, 21 August 2020, 2:20 PM)

Steps to follow on arrival at Wittenborg Student Housing due to ongoing corona virus restrictions.  

  • All newly arriving students are required to self-quarantine in their Wittenborg student housing room for the first 10 days after arrival.  
  • Please avoid visiting Wittenborg during the first 10 days after arrival. You can call 0031 886672688 during office hours for any urgent matters.  
  • All new arrivals need to monitor their health.  
  • No visitor or relative is allowed during the self-quarantine period.  
  • Avoid contact with others unless seeking medical help.  
  • Use face mask to cover your mouth and nose when you have to go out for grocery shopping and please maintain 1.5 meters distance from others.  
  • In case you need medical care, please write to frontdesk@wittenborg.eu from your student email preferably. 

For more details on the guidelines during corona virus can be assessed on the link https://www.nederlandwereldwijd.nl/documenten/vragen-en-antwoorden/coronavirus---veelgestelde-vragen-nederlanders-in-het-buitenland#19  


Study Agreement Update from 2020-2021

(Last edited: Wednesday, 23 September 2020, 8:52 AM)

From the academic year 2020-2021, Registrar's Office provides students with the most up-to-date study credit overview and the newest Study Agreement (Study Advice) for students to sign. 
A study agreement is a formal requirement towards the fulfilment of the tutoring process for all students.
Contact the registrar@wittenborg.eu.


Study Progress: I have questions regarding my study progress.

(Last edited: Tuesday, 14 July 2020, 9:35 AM)

Please, fill in the Form (http://tiny.cc/y6nslz). The process tutor will get back to you as soon as possible.


Submission Deadline: My submission deadline is at 16:00. How late can I submit my assignment on Turnitin?

(Last edited: Wednesday, 24 June 2020, 8:39 AM)

Submissions of assignments just a few minutes before the deadline can be a risky issue. This is because it can take a few minutes before the system registers your uploaded work. Therefore, the student must always upload all assignments with sufficient time left in order for the work to be stamped in time. Submitting with sufficient time will also allow the student to correct any mistakes in the assignment.  Consigning submissions at least 24 hours before the actual deadline may be a safe measure and can prevent any last-minute stress or failure of submissions.


For any technical reason for non-submission or failure to upload assignments, please contact your teacher and healpdesk@wittenborg.eu.


Submission Deadline: What should I do if I miss my submission deadline?

(Last edited: Wednesday, 24 June 2020, 8:42 AM)

Contact your process tutor as well as the module teacher in the case of missing a submission deadline. They will decide on the next course of action. You cannot submit your work once the submission due deadline has passed. 


Support English: Is the Support English Assessment (SEA) connected to the Academic English Classes?

(Last edited: Tuesday, 14 July 2020, 9:54 AM)

SEA has no direct connection to the Academic English classes of the PDP1 or PDP 2 modules. Whether pass or fail in SEA, students must attend Academic English classes, a component of PDP – entry points only in Bocks 1 and 5.


Support English: Where can I find information to help me understand about Support English (SE) and Support English Assessment (SEA)?

(Last edited: Wednesday, 21 October 2020, 12:32 PM)

Support English Assessment (SEA) is a mandatory Diagnostic Writing Test that every new student has to take. The purpose of this test is to recognise, at an early stage, the students who exhibit weak writing skills. Students who fail this test are then directed to join the Support English module in order to raise their English standards to enable them to take the Academic English module. 

Wittenborg's Support English portal can be visited via your phone, tablet or computer. You have to enrol in the module using the enrolment key. For Apeldoorn campus, please click this link: https://www.wittenborg-online.com/course/view.php?id=1191. For Amsterdam campus, please click this link: https://www.wittenborg-online.com/course/view.php?id=1199.



Timetable Access: I am trying to access my timetable on my mobile phone but can't see the class details. What should I do?

(Last edited: Monday, 29 June 2020, 4:10 PM)

When accessing your timetable from mobile phones, users will need to scroll down to see the button. On the next page, you will have different options to view the calendar: month view, week view, day view, etc.


Timetable: How can I access my timetable?

(Last edited: Monday, 29 June 2020, 4:13 PM)

For accessing and creating your course timetable please go to https://timetable.wittenborg.eu.

  • Login with the same details as for your student email account.
  • Find My Timetable, which will still be empty.
  • Click on +Add activity.
  • Add modules in List Type.

You can find and add modules in 2 ways. 

  1. Per Module, make your own private schedule with modules from different phases and specialisations. 
  2. Per Programmes of Study, this automatically selects all the modules relevant for your specialisation & current Phase. After adding all modules for a Programme of study you can always select single modules to add on top of that. 


Timetable: How can I add courses in the timetable?

(Last edited: Monday, 29 June 2020, 4:33 PM)

In order to add courses to your timetable please go to timetable.wittenborg.eu, log in with your student account and choose your study programme and phase (for bachelor's degree students only). Once the courses are selected add them to your timetable. Then you will be able to view your schedule in a day/week/month mode.

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