FAQ Studying @ Wittenborg

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Bank Accounts: What is an IBAN?

(Last edited: Monday, 18 May 2020, 1:08 AM)

IBAN stands for International Bank Account Number. Since February 2014, the IBAN has replaced the 9-digit account number in the Netherlands. 

The IBAN is structured as follows: The country code NL / 2-digit control number / 4 letters that identify the bank / 10 digits, which consist of the current account number supplemented with zeros.

Example of a Dutch IBAN:  NL73 INGB 123 456 78 00


Before Arrival: What should I pack before travelling to the Netherlands?

(Last edited: Tuesday, 16 June 2020, 5:25 PM)


Students should bring the following documents in hand luggage:

  • Valid passport (with a valid visa for non-EU/EEA students)
  • Medical records and vaccination reports (if relevant)
  • Wittenborg Admission Letter
  • Original birth certificate in English or with a certified legalised English translation
  • Passport-type photos


The Netherlands is a country with a pleasant, temperate maritime climate. Daytime temperatures vary from 3°C-37°F in the winter and 19°C-66°F in the summer. As a result, you will need to pack an assortment of clothes, such as:

  • Winter coat and winter accessories, like gloves, scarf, warm headgear
  • Summer clothes
  • Waterproof jacket and shoes (+ umbrella)
  • Business attire for formal occasions, company meetings, presentations, and events


Please bring enough money in cash to cover the first weeks’ expenses, since it may take a few weeks to open a bank account. Foreign currency can be changed to Euro at Grenswisselkantoren. For information and locations: https://www.gwktravelex.nl/en.

Electrical equipment

  • Computer/laptop/tablet + charger
  • Mobile phone + charger
  • Power adapter if needed. The Netherlands uses Type C&F Euro electricity outlets with 230 V with 50 HZ frequency. Some appliances do not need a converter. If the label states 'INPUT: 100-240V, 50/60 Hz' the appliance can be used in all countries in the world and is standard for chargers of tablets/laptops and phones


Booking Appointments: How to book an appointment at Wittenborg?

(Last edited: Tuesday, 16 June 2020, 5:26 PM)

If you wish to speak to any of the Wittenborg staff (for example, your process tutor), please invite them for an appointment using the Microsoft Office Calendar.

In the attached document you will find a detailed guide.


BSN (Social Security Number): What are the steps for registering for my BSN at the municipality?

(Last edited: Tuesday, 16 June 2020, 5:55 PM)

Once a residence permit has been collected, foreign students can register in their municipality. All students must be registered at their local City Hall. Just call your local City Hall for an appointment.

The University Front Desk can make an appointment with the Gemeente (City Hall) for registration of the newly arrived students from abroad in Apeldoorn. For the appointment, students should bring the following documents:

  • Residence permit
  • Passport (original copy)
  • Birth Certificate (with legalised translation in Dutch or English)
  • Accommodation contract
 Citizen Service Number (BSN)  

“Burgerservicenummer” (BSN) is a unique personal number that enables reliable and efficient data exchange between citizens and government. In the Netherlands, all residents must have their own BSN if they wish to engage in either part-time or full-time work or studies, and for administrative issues, such as opening a bank account. 


  • A BSN will be issued to all students upon registering at the Gemeente (Municipality).
  • The whole process of BSN number may take 2 to 3 weeks upon arrival.


BSN Requirements: Why do I need a BSN?

(Last edited: Tuesday, 16 June 2020, 5:56 PM)

Having a BSN is a requirement. You are not only officially registered in the Netherlands with a BSN but it can also be utilised for various administrative purposes. For example, you will need your BSN for insurance, while applying for housing allowance, or getting a job and a salary. Additionally, it is needed to apply for any other benefits, like student finance.

Having a BSN number makes it much easier to go about your day-to-day life. Also, every time you need to apply for something, say a bank account or allowance, your details can simply be drawn up from the database. That means: less stuff to carry around with you and less time wasted sending in documents. A BSN also helps in preventing identity theft.