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Tuesday, 23 April 2024, 6:27 PM
Site: Welcome to Wittenborg Online
Module: Welcome to Wittenborg Online (Wittenborg Online)
Glossary: FAQ Studying @ Wittenborg
Vikram Athavale
Question:

Email Receipt: Where will I get the submission receipt?

(Last edited: Thursday, 10 February 2022, 10:44 AM)
Answer:

An email receipt is sent to your S#@student.wittenborg.eu account each time the assignment has been submitted on Turnitin.  

Question:

Emergency Contacts: Where can I find important telephone numbers in case of emergencies?

(Last edited: Wednesday, 5 April 2023, 12:41 PM)
Answer:

If you are staying at Wittenborg’s accommodation, the student housing information booklet placed inside your room and in the common area also contains emergency numbers in case of urgent needs. This information can be found in the first page and contains numbers of Wittenborg Housing Department, Police, Fire Brigade and Hospital.

  • (Urgent Emergency) Police, Ambulance, Fire Brigade: 112

Note: Only call 112 when there is an urgent matter that cannot wait. Calling 112 unnecessarily is a crime in the Netherlands, and you may be fined for wasting the time of the emergency services. The person who answers your call will ask your name, location of the emergency and what kind of emergency is taking place. If they deem it necessary, they will send the relevant emergency services.

  • (Non-Emergency) Medical Services Apeldoorn: 0900-600 9000
  • (Non-Emergency) Medical Services Amsterdam: 088-00 30 600

In case of non-emergency health problems, you can call the office of the doctor you are registered at. They will tell you what to do from then. If you are not registered with a doctor, make sure to ask the Front Desk to organise that for you at frontdesk@wittenborg.eu. If someone has a major health issue out of office hours or is not registered with a doctor, they can call the Huisartsenpost in Apeldoorn Huisartsenpost in Amsterdam. They will give you instructions on what to do next.

Note: Do not go to the emergency room/hospital without calling the Huisartsenpost first. This will not be covered by the insurance and it will take a lot of time before they can help.


  • (Non-Emergency) Police: 0900 8844
  • (Non-Emergency) Fire Brigade Apeldoorn: 055-548 3555
  • (Non-Emergency) Fire Brigade Whole of the Netherlands: 0900-0904

Note: You can call the non-emergency Fire Brigade number for things like fallen trees, cats stuck in trees for longer than 48 hours or other non-life threatening occurrences which require the Fire Brigade to visit the scene. In the event of all fires, no matter how small, always call 112. 

  • Suicide Prevention: 113 or 0800-0113

Note: This number is for people experiencing distressing thoughts of self-harm. For active medical emergencies, always call 112. For help in your own language, you may find resources here and here.


You can find more basic information about living in the Netherlands from Wittenborg-online, on your Dashboard under the title ‘Information for International Students in the Netherlands or through this link: https://www.wittenborg-online.com/enrol/index.php?id=1183

Question:

Enrolled Programmes: How can I see the details of enrolled programmes on my results page?

(Last edited: Thursday, 18 June 2020, 9:03 AM)
Answer:

This can be done by clicking the 'Personal details' option on the http://myresults.wittenborg.eu. The 'Personal details' option shows only your active programmes.

Question:

Enrolment in Modules: How should I know which modules to enrol in?

(Last edited: Monday, 13 July 2020, 11:54 AM)
Answer:

In order to know what modules you have to attend in each block please check your study programme curriculum. This can be found in your programme's Education and Examination Guide (EEG) online (Part 3)


Question:

Exam Results: I cannot see my exam results.

(Last edited: Tuesday, 14 July 2020, 9:33 AM)
Answer:

If you cannot find an exam result or grade, please contact Exam Results via this email: examresults@wittenborg.eu or contact your process tutor for further assistance.

Question:

Exam Results: Where can I view my exam marks or results?

(Last edited: Tuesday, 28 April 2020, 1:24 PM)
Answer:

The exam results can be found in http://myresults.wittenborg.eu. Students can click on the 'Study Progress Review' by clicking on the 'Progress' tab.

Steps

  • Go to http://myresults.wittenborg.eu.
  • Log in with your Wittenborg credentials (same as Wittenborg Online & timetable).
  • Click on Progress and choose Only print contributing test results.
  • Select Show on screen to view the results on screen or Download file to download your results.

Note: If results are missing on MyResults, please send an email to examresults@wittenborg.eu


Question:

Facebook: I wish to join the Wittenborg Students+Staff+Alumni Facebook group. What should I do?

(Last edited: Wednesday, 5 April 2023, 9:46 AM)
Answer:

We would like to offer our students the opportunity to meet fellow students and staff in an informal way, even before arrival. This is why we suggest joining Wittenborg's Facebook group.

Login or create a Facebook account: www.facebook.com. Search 'Wittenborg Students+Staff+Alumni' on the Facebook website or app. Click 'Join group'. Make sure to provide your s-number, or you will not be allowed to join. You will also not be allowed to join if you use the s-number of a different student than yourself. 

After approval, students can receive the latest information on their personal accounts. If you have sent a request to 'Wittenborg Students+Staff+Alumni' on Facebook and have not received any feedback (approval) for long time (more than 1 week), you can send an email to frontdesk@wittenborg.eu. 


Question:

Family Visa: How can I apply for a family visa?

(Last edited: Wednesday, 5 April 2023, 12:22 PM)
Answer:

Unfortunately Wittenborg does not provide assistance with this procedure. Additionally, student housing is afforded only to students who are fully registered at Wittenborg.

Students who wish to bring along their family members can apply for a dependent visa at the IND (Immigratie en Naturalisatiedienst). More information about the conditions and requirements for this visa can be obtained via the IND website at Family | Immigration and Naturalisation Service (IND).


Question:

Food in the Netherlands: Can I buy the food that I am used to while staying in the Netherlands?

(Last edited: Wednesday, 5 April 2023, 10:03 AM)
Answer:

While certain, less-well known products may be difficult to find, the Netherlands does have international grocery stores in most cities, where you can find a variety of products from all over the world. Mainstream Dutch supermarkets like Albert Heijn, Boni, Hoojvliet, Jumbo or Coop often have "international" sections with foods from various cultures, while "Tokos" usually sell exclusively international products. 


Additionally, nearly every city has Turkish or Arab supermarkets, street markets and butchers like Özbaktat in Apeldoorn.


It is also easy to find products from any culture online by Googling keywords like "[Culture/Country]+winkel" ("winkel" means "store" in Dutch). If you cannot find what you need in a physical store, there are tons of online shops which can provide what you need!


Question:

Graduation Assignment (GA/FP) Hard Copy: could you provide information on printing service?

(Last edited: Monday, 28 June 2021, 11:33 AM)
Answer:

Students can find it challenging to find a printing shop in their city due to many of them having closed their businesses recently. In case of being unable to find a printing shop the students may also opt for printing and binding the GAs from online printing websites e.g. https://www.printenbind.nl/. For any further information (e.g. cost, duration, delivery, data/research confidentiality, etc.), please contact the company directly. 

Note: Using the above website is your own responsibility and Wittenborg University of Applied Sciences does not take any responsibility nor has any affiliation with it whatsoever. 

 

 

Question:

Graduation Assignment (GA/FP) Oral Defence/Presentations: Can I use any special equipment or request for special arrangements for my GA Oral Defence/Presentation?

(Last edited: Monday, 28 June 2021, 11:34 AM)
Answer:

Yes, you may use any equipment or request for special arrangements. However, please arrange this either through your Academic Supervisor or Process Tutor or the Education Department at least one week in advance of the time of the Oral Defence.

Question:

Graduation Assignment (GA/FP): Where and when can I submit my GA hard copies?

(Last edited: Monday, 13 February 2023, 4:28 PM)
Answer:

Students must submit two properly bound (NO SPIRAL BINDING) copies of their GA/FP to the Front Desk at Brinklaan 268 building. You will receive email giving instructions on when and how to send the hard copies after you receive the Oral Defence Schedule on Tuesday of the last block. 

Question:

Graduation Assignment (GA/FP):What is the deadline to upload my GA final version?

(Last edited: Tuesday, 14 July 2020, 10:02 AM)
Answer:

The Turnitin Upload area for GA Final Version of a block closes at 4 p.m. CET (16:00 Dutch Time) on the Monday of Week 4 of a block. Once it has closed, it will become hidden to students and the upload area in the next block will open. If you miss the deadline you will need to submit in the next block's submission area.

Question:

Graduation Ceremony: I will graduate in Block 7. Which graduation ceremony can I attend?

(Last edited: Friday, 10 July 2020, 3:52 PM)
Answer:

There are two graduation ceremonies per year. One in February and the other is held in July. Students who graduate in blocks 1, 2 & 3 will be invited to the winter graduation (in February). Students who graduate in blocks 5, 6 & 7 will be invited to the summer graduation (in July).

Note:

Students can invite their family members to come to the graduation ceremony. A graduation ceremony signifies a close to your study journey at Wittenborg. It is a day full of joy, and the perfect opportunity to see your fellow graduates one more time and celebrate your graduation together.


Question:

Graduation: I will be graduating soon. What steps should I follow in order to complete this process?

(Last edited: Wednesday, 5 April 2023, 12:30 PM)
Answer:

In order to graduate, students have to complete all European Credit (EC) modules. Once all ECs are achieved and you have passed the GA Oral Defence, you will be invited to the graduation ceremony by the Events Coordinator, via email.

In the email, you will find all information and instructions pertaining to the ceremony. Please follow all instructions given in the email. Among others, you will be required to:

1) Provide information on your guest list (the number of guests who will be attending the ceremony)

2) Complete the graduation questionnaire

3) Submit a photograph of yourself. This photograph will be shown on the screen during the ceremony.

 

Question:

Health:Where can I get help for mental health problems?

(Last edited: Wednesday, 10 March 2021, 2:46 PM)
Answer:

If you have mental health problems you can get support from your GP by making an appointment with them. They can provide treatment or refer you to other mental health professionals, depending on the nature of your problems and their complexity. Please check AON Complete+ for insurance coverage information.

On the other hand, there are some other institutions which offer free mental health services and support through chats and phone calls.

113 Suicide Prevention: It is the national Dutch suicide prevention centre financed mainly by the Dutch Ministry of Health, Welfare and Sport. Phone numbers are 113 and 0800 – 0113. The organization employs psychologists and psychiatrists and a large group of fully trained volunteers who provide round-the-clock confidential support through chats and phone calls, also in English.

The Listen Line: The organization has a call centre 24 hours a day, all year round. The telephone support service has existed for more than 60 years and the number is 088 0767 000. Also the chat service is available through their website every day of the week from 10:00 to 22:00. The assistance is non-binding and anonymous.

MIND: The MIND Korrelatie is a national organization which provides anonymous and professional psychological assistance. The organization has a call centre (0900-1450), chat service on their website and e-mail support. They also offer WhatsApp support by chatting with a counsellor through 0613863803. Please check their website for the service hours of each service.
Question:

Heating System: Is there a heating system available in my house?

(Last edited: Thursday, 18 June 2020, 9:29 AM)
Answer:

Yes. Each Wittenborg Student Housing comes with a heating system installed. The temperature is set to 21 degrees celsius and this temperature must always be maintained. Please avoid unnecessary use of energy and gas as it may cause additional expenses for the university. 

Note

Help us in creating a more sustainable environment by avoiding unnecessary usage of energy and gas.

Question:

Housing Moving Out: Can I move out of the student housing before the end of the package period?

(Last edited: Tuesday, 20 June 2023, 2:18 PM)
Answer:

You can move out of the Wittenborg student housing before the end of the package period, presuming that prior notice was given for the check-out, however there will be no refund for early check-out. 

Please refer to the student housing Rules and Regulations for further details or contact studenthousing@wittenborg.eu and frontdesk@wittenborg.eu.

Question:

IND Registration: What is a V number and where can I find my V number?

(Last edited: Thursday, 25 February 2021, 8:33 AM)
Answer:

The 10-digit V-number is indicated at the bottom of the residence permit. This number is after the letters VNR. Your V-number is also indicated on correspondence that you receive from the IND. You will only receive this number after your application has been approved by the visa department and is received by the IND.

The V-number is your unique IND registration number.

Note: You can find your V-number on the back of your residence card and on correspondence you may have received once your visa application has been approved by the IND.

Source: https://ind.nl/en/Forms/


Question:

Insurance - AON Student Insurance: Can I make reimbursement claims for dental expenses?

(Last edited: Monday, 9 November 2020, 10:06 AM)
Answer:

Under AON Student Insurance, ICS Complete and ICS Start+ insurance, the maximum insured amount for dental costs to relieve acute dental pain is EUR 350 per insurance year and the maximum insured amount for dental costs due to an accident is EUR 1,100 per insurance year.