FAQ Studying @ Wittenborg
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Question:(Last edited: Friday, 18 September 2020, 11:51 AM)
Academic Calendar: How can I find the academic year calendar?
You can access the academic year calendar by clicking on the link https://www.wittenborg.eu/downloads.htm. You will find it under the section ‘WUAS Year Planning’
You can also access it via your dashboard at Wittenborg-online under the section 'Student Resources - General Information for all Students'.
Question:(Last edited: Friday, 4 September 2020, 4:33 PM)
Accommodation: If I start a block from my home country, can I use the 4 months’ accommodation I paid for, later when I come to the Netherlands?
Yes you can. Please inform our Registrar's Department at email@example.com at least 15 working days before your arrival date so we can arrange your accommodation accordingly.
Question:(Last edited: Thursday, 19 November 2020, 9:53 AM)
Account Access: Why can't I access my online student account?
Please note that we have activated Multi-Factor Authentication (MFA) on all Wittenborg accounts. You have to login via text on your phone or Authenticator app. Please refer to the attached document on how to activate your MFA.There are other possible reasons why you cannot access your account, besides the MFA activation. The 3 most common reasons are as follows:
Sometimes there are technical issues with your account. Please contact firstname.lastname@example.org or Helpdesk to assist you further.
If any question remains, students can contact the front desk for support. This can be done either via an email to email@example.com or by phone: (088) 6672688.
Question:(Last edited: Thursday, 19 November 2020, 9:54 AM)
Additional Modules: How can I register for additional modules other than my own specialization?
You can register for modules other than your own specialization, by following the same procedures as when you enrol for your own module; i.e. you need the enrolment key and to go to the respective areas. If you have trouble enrolling, please send a request to Helpdesk in order to get yourself enrolled.
Question:(Last edited: Tuesday, 14 July 2020, 10:22 AM)
Admission/Application: Is Wittenborg University of Applied Sciences still considering applications from students residing in countries that are affected by the COVID-19 outbreak?
Yes, Wittenborg is processing all applications as normal. Wittenborg is closely monitoring the current COVID-19 situation and follows the guidelines as implemented by the Dutch government and the Dutch National Institute for Public Health and the Environment. However, Wittenborg Admissions continues processing applications for its next intakes, regardless of your nationality or the country you are residing in.
Question:(Last edited: Thursday, 10 September 2020, 11:38 PM)
Apeldoorn Campus: How can I find the Wittenborg location in Apeldoorn?
Wittenborg University of Applied Sciences has its main campus in Apeldoorn, which consists of two separate buildings within walking distance from one another. Both locations share a central telephone number +31 (0)88 6672 688. Both Wittenborg campuses are conveniently accessible by public transport and are just 3-4 minutes walking distance from the Apeldoorn train and bus station.
The Aventus building
The Aventus building is just across the road on the south side of the railway station and is accessible via the pedestrian and bicycle subway. Wittenborg is located on the 3rd floor of the Aventus building. Upon entering the main entrance of the Aventus building, turn right where there is a café/brasserie. Walk past it and access the door on your left towards the stairs and walk up the stairs to the 3rd floor.
Note: The elevator is only
accessible with a student card.
The Spoorstraat building
The Spoorstraat building is located on the north side of the railway station and is about 3 minutes' walking distance. It can be recognised by the Wittenborg flags and the Wittenborg logo at the top of the building.
You can find some practical information guide from the link below.
Question:(Last edited: Thursday, 19 November 2020, 9:57 AM)
Assignment Deadline: When is the deadline to submit my Type 2 Exams? What happens if I miss a deadline to upload an assignment on Turnitin?
The deadlines to upload assignments are clearly shown in the Module Guide, the Online Module course area and in the Turnitin submission page. The upload area is visible to everyone who is enrolled at the online module area of the course.
You also need to consider the difference in the time zone that you are located in (for those who are not physically present in the Netherlands). Rules and regulations regarding deadlines to upload assignments at Turnitin are clearly indicated in the EEG guide of Wittenborg (Part 5 - General Assessment Policy).
Should you face any technical issues, you need to contact Helpdesk at least 30 minutes before the deadline with the assignment and screenshot(s) of the exact technical issue. Requests put after the deadline will not be attended to.
If you miss the deadline to upload an assignment on Turnitin, you will have to wait for the next retake opportunity.
You are highly advised not to upload your assignment in the last minute.
Question:(Last edited: Saturday, 8 August 2020, 9:34 PM)
Assignment Submission: What should I do if I have uploaded the wrong assignment?
Turnitin at Wittenborg allows you to resubmit your assignment multiple times by overwriting the previous submissions, until the due date. This means that if you have submitted a wrong document, you can resubmit again by uploading the correct document. The newly uploaded document will overwrite the previous one. You can resubmit many times until the deadline. This feature of overwriting previous submissions ensures that your module teacher will only receive the latest submission for checking.
Question:(Last edited: Thursday, 19 November 2020, 9:58 AM)
Assignment Submission: When can I submit my assignment?
The window period to upload assignments is open at least two weeks in advance of the due date. Avoid uploading your assignment at the last minute. Make sure to upload the assignment a day earlier to avoid complications such as technical glitches, lost internet connection, system overload etc. Submitting your assignment early also helps you to view your Similarity Index Report and ensure that the similarity index is below the 20% limit set by Wittenborg (Refer to EEG for more details). This allows you time to amend your assignment if necessary.
In case of technical issues, contact Helpdesk at least 30 minutes before the deadline, with the name of the module and screenshot(s) of the exact technical issue. Request put after the deadline will not be attended to.
Question:(Last edited: Thursday, 19 November 2020, 10:05 AM)
Assignment Submission: Will I get an extension in assignment submissions if the quality of Internet in my home country is poor?
There is no extension of deadline for submitting assignments online. It is the student's responsibility to submit the assignment on time. Many problems can surface at the last minute, such as technical glitches, failed internet connection, system or software failure etc.
It is better to upload your assignment one or two days before the deadline, so that in case you encounter technical problems, you have sufficient time to find alternative ways to submit your assignment. If the internet connection in your area is weak or unstable, it is best to find a library or a computer shop as an alternative.
If you are still not able to solve your technical issue, please contact Helpdesk at least 30 minutes before the deadline, with the name of the module assignment and screenshot(s) of the exact technical issue. Request put after the deadline will not be attended to.
Question:(Last edited: Tuesday, 8 September 2020, 10:37 PM)
Attendance: How do I know if module attendance is compulsory?
Due to the current situation, attendance requirement will not be re-introduced. The participation requirement has been revised as follows:
Students must have completed this participation requirement (sufficiently) in order to be allowed to submit the final assignment.
Please refer to the information in the respective Module Online Area for more details about the participation requirement.