Friday, 26 April 2024, 11:21 AM
Site: Welcome to Wittenborg Online
Module: Welcome to Wittenborg Online (Wittenborg Online)
Glossary: FAQ Studying @ Wittenborg
Question: (Last edited: Friday, 14 January 2022, 3:14 PM)Account Access: Why can't I access my online student account? | ||
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Answer:
Please note that we have activated Multi-Factor Authentication (MFA) on all Wittenborg accounts. You have to login via text on your phone or Authenticator app. Please refer to the attached document on how to activate your MFA. There are other possible reasons why you cannot access your account, besides the MFA activation. The 3 most common reasons are as follows:
Sometimes there are technical issues with your account. Please contact ict@wittenborg.eu or Helpdesk to assist you further. If any question remains, students can contact the front desk for support. This can be done either via an email to frontdesk@wittenborg.eu or by phone: (088) 6672688. Source: A Password is not enough...we are starting to implement multi-factor authentication (sharepoint.com) | ||