Glossaries | Wittenborg Online

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This is a Frequently Asked Questions directory for all Current Students and Prospective Students at Wittenborg University of Applied Sciences.

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Site: Welcome to Wittenborg Online

Module: Welcome to Wittenborg Online (Wittenborg Online)

Glossary: FAQ Studying @ Wittenborg

Question: Work Placement/Internship: What are the Work Placement report assessing rubrics? (Last edited: Thursday, 20 January 2022, 10:43 AM)
Answer:

Question: Work Placement/Internship: What are the criteria for a qualified Work Placement_Bachelor? (Last edited: Thursday, 20 January 2022, 9:41 AM)
Answer: To ensure a meaningful WP, it is necessary for the internship assignment to meet the following criteria: • The WP provides sufficient in-house operations and ownership. • The work is of sufficient level, matching the level of study (HBO). • Creativity and intelligence levels of the student should be tested; it is intended that the student’s knowledge, understanding and skills gained during study are put into practice as part of a completed task, which is ample opportunity for direct action, ownership and responsibility. • Performing simple facilitating clerical/administrative work is not permitted. • The assignment should be challenging, that is: o Students should be held accountable for their analytical and problem-solving skills. o Students should use their skills related to searching, finding and processing information. o Students should use their communication skills, both written and oral. o Students should be given the opportunity to work independently. Students must do work that matches the level of training. If possible, the intern’s roles should be rotated within the organisation. • The content of the training has to meet the objectives of the WP programme. In relation to this, it needs to be linked to the student’s general programme of study and the student's specialisation in particular. • The host organisation is responsible for supervising the student and a supervisor within the organisation should be assigned to this task. This is to facilitate the introduction of the student to the internship organisation, as well as creating a process whereby the student can be mentored, trained and evaluated within the organisation. • Understanding and skills that students have acquired, can be applied and expanded. • The company and student’s role within the company are of an international character. Students are not allowed to do the WP in their country of origin, unless it is an internationally operating company. In this case, a student must state why and in what way the company has an international character. The final decision will be made by the WP Coordinator (External Relations Department). You should discuss these criteria with your host company to ensure that the company knows what is expected of you from the school’s perspective. It will also help you formulate your job description well. Take note that even if you have a formal letter of acceptance from the employer, the WP Coordinator can disapprove of the WP if it is evaluated as not meeting the requirements mentioned in this section or for any other reasons deemed necessary. WP Coordinator must also be able to verify the company and supervisor information via their website or LinkedIn. Students should read through all necessary information found in the EEG part 7 for their specialization.

Question: Work Placement/Internship: What are the criteria for a qualified Work Placement_Master? (Last edited: Thursday, 20 January 2022, 9:40 AM)
Answer: To ensure a meaningful Work Placement, it is necessary for the internship assignment to meet the following criteria: • The internship provides sufficient in-house operations and ownership. • The work is of a sufficient level, or matches the level of the study (MBA/MSc/Pre-Master). • Creativity and intelligence levels of the student should be tested; it is intended that the student’s knowledge, understanding and skills gained during the study are put into practice as part of a completed task, providing ample opportunity for direct action, ownership and responsibility. • Performing simple facilitating, clerical / administrative work is not permitted. • The assignment should be challenging, that is: o Students should be held accountable for their analytical and problem-solving skills. o Students should use their skills related to searching, finding and processing information. o Students should use their communication skills, both written and oral. o Students should be given the opportunity to work independently. • Students must do work that matches their level of training. Where possible, the intern should be rotated throughout the organisation. • The content of the training must meet the objectives of the Work Placement programme. In relation to this, it needs to be linked to the student’s general programme of study and the students specialisation in particular. • The host organiszation is responsible for supervising the student and a supervisor within the organiszation should be assigned to this task. This is to facilitate the introduction of the student to the internship organiszation as well as creating a process whereby the student can be mentored, trained and evaluated within the organiszation. • Understanding and skills that students have acquired, can be applied and expanded. • The company and student’s role within the company have a substantial international component. You should discuss these criteria with the host company to ensure that the company knows what is expected from Wittenborg’s perspective. Students should read through all necessary information found in the EEG part 7 for their specialization.

Question: Work Placement/Internship: What are the criteria of a qualified In-company Training_Bachelor? (Last edited: Thursday, 20 January 2022, 9:37 AM)
Answer: To ensure a meaningful In-company Training, Wittenborg outlines strict criteria for organisations to qualify as placement companies. These criteria are as stated below: • The internship provides sufficient in-house operations experience. • The work is of a sufficient level. there should be opportunity to do work that matches the level of the study (HBO). • Creativity and intelligence levels of the student should be tested; it is intended that the student’s knowledge, understanding and skills gained during study are applied in practice as part of a completed task, with ample opportunity for direct action, ownership and responsibility. • Performing simple facilitating, administrative work (e.g. dish washing and photocopying) for more than 28 hours in total of the training period is not permitted. • The contents of the training need to meet the objectives of the programme and the contract is strongly linked to education or certain parts of the programme. • The host organisation supervises the student and a supervisor is appointed for this purpose. He/she introduces the student to the organisation and continues throughout the training period as a training partner for the intern. • Understanding and skills that students have acquired, can be applied and expanded. In addition, the placement organisation should fulfil the following criteria: • Organisations must be clearly related to the hospitality, tourism, events or sports industry and offer a conducive, safe and secure work environment. • Offer the opportunity to work at supervisory level at some stage in the training. • Provide adequate supervision throughout the placement. • Provide reasonable allowance(s). • Allocate working days, hours and shifts in accordance with the legal labour framework. • For hotels: a 3, 4 or 5-star rating and at least 20 (in the Netherlands) or 60 (outside the Netherlands) rooms. Students should read through all necessary information found in the EEG part 7a for HBA specialization.

Question: Study Advice: what are consequences if I received a Binding Negative Study Advice? (Last edited: Tuesday, 18 January 2022, 2:49 PM)
Answer: When you have received a Binding Negative Study Advice, it means at the moment your study progress is not sufficient to continue your studies at Wittenborg University of Applied Sciences (WUAS). You are required to have obtained at least 30 European Credits in the past 12 months. WUAS will terminate your study agreement within the next 14 days, unless you take immediate action to discuss your situation with your process tutor/study advisor and are able to prove that you have excusable reasons for your insufficient study progress. Termination of the study agreement also means that WUAS will withdraw the sponsorship from IND and your study residence permit will become invalid, regardless of the date mentioned on your residence permit card. Last is exclusively applicable to students who hold a study-based residence permit. Please read the following information carefully: Study Advice: The Study Advice is sent to you every 6 months and monitors your study progress. A Binding Negative Study Advice means that you can no longer continue to study at WUAS as your study progress is so low, that it is not to be expected that you will graduate from WUAS. Study Progress Monitoring (for Non-EU/EER students holding a study-based residence permit): You have received a residence permit that is valid for the duration of your programme. To keep your residence permit, the IND requires you to obtain at least 50% of your credits (30 credits per year). If your study progress is not sufficient, WUAS is obliged to inform the IND that you have not obtained the required amount of credits. As an effect, you can lose your residence permit. This rule applies to students in both Bachelor and Master programmes. More information about the study progress monitoring requirement from IND can be found here: Study progress monitoring \| Immigration and Naturalisation Service (IND). What should you do if you have received Binding Negative Study Advice? If you have received a Binding Negative Study Advice, you must immediately make an appointment to meet with your Process Tutor/Study Advisor. The Process Tutor/Study Advisor will inform the Registry Department in case there is any valid reason for not having obtained sufficient study progress, leading to a one-time waiver of the consequences of the Binding Negative Study Advice. In this case, a new study agreement must be agreed on, including a plan to improve your study progress and results. What does it mean to receive a Binding Negative Study Advice if you are a Non-EU/EER student holding a study-based residence permit: If you are not allowed to continue your study at WUAS, your study agreement will be terminated and you will be deregistered. More information can be found in the EEG/General terms and Conditions. The Immigration and Naturalisation Service (IND) will be notified that your study progress is not sufficient and that you are deregistered as a student. This will lead to a revocation of the residence permit based on study at WUAS. What does it mean to receive a Binding Negative Study Advice if you are an EU student: If you are not allowed to continue your study at WUAS, your study agreement will be terminated and you will be deregistered. More information can be found in the EEG/General terms and Conditions. “Dienst Uitvoering Onderwijs” (DUO) will be informed that you are no longer studying at WUAS. What are excusable reasons for not achieving sufficient study progress? In agreement with article 7.51 in the WHW (Higher Education Law), there are excusable reasons for insufficient study progress. The following personal circumstances can cause a delay in a student’s study: Illness or pregnancy. Physical, sensory or other functional disorders. Exceptional family circumstances. The study programme was not (completely) offered Fulltime membership in a board of a student organisation or university council, or other positions that have a societal impact in the interest of the study programme. To be agreed on by the Higher Education Institute. An excuse can only be allowed one time. These reasons have to be discussed with your process tutor/ study advisor, evidence supporting your reason is needed. If you have any questions about this policy, please feel free to contact us at registrar@wittenborg.eu or visit the Registry Department during office hours.

Question: Online Presentation: I am invited for an online presentation but I get an error message everytime I click to join the online meeting. (Last edited: Monday, 17 January 2022, 3:47 PM)
Answer: When you receive an outlook invitation you might receive the following message: “*A custom mail flow rule created by an admin at wittenborg.eu has blocked your message.” Any time you receive an invitation in Microsoft Outlook or 365 and accept it, the invitation will be visible from then on in your calendar. Therefore, even if you close the window that pops up while you have accepted the invitation, you can always go to your Outlook calendar and join the communication channel again. Note: If the problem persists you may contact Helpdesk* for further assistance.

Question: Turnitin Upload: Why does the upload status show "processing" even after I have submitted my work? (Last edited: Friday, 14 January 2022, 4:41 PM)
Answer: If you are getting a status report "processing", it means your work has yet to be checked by Turnitin. Therefore, the work has been submitted but not yet checked. During the first 3 submissions, it takes anywhere between a few seconds to a few hours to see your report. It will take 24 to 48 hours for the 4th submission onward to reflect the report. Note: You can write to ict@wittenborg.eu or put a request to Helpdesk to share any further concerns.

Question: Turnitin Submissions: Why can't I upload my assignment on Turnitin while there is still sufficient time for the deadline? (Last edited: Friday, 14 January 2022, 4:40 PM)
Answer: There could be errors in the upload area. Should you face this difficulty, contact your module teacher as soon as possible, as well as Helpdesk.

Question: Turnitin Report: I cannot see my originality report even after 24 hours. What should I do? (Last edited: Friday, 14 January 2022, 4:39 PM)
Answer: Please contact Helpdesk and your (teacher) @wittenborg.eu for further resolution to the problem.

Question: Turnitin Assignment Submissions: What are my responsibilities as a student while submitting a file to Turnitin? (Last edited: Friday, 14 January 2022, 4:39 PM)
Answer: It is your responsibility to ensure that the electronic submission of your work is successful and completed on time. Different assessments may have different compulsory requirements that will activate the upload link. These requirements are visible to students in the course area. Failure to fulfil these criteria will not permit you to submit your work We strongly recommend that the final submission to be done at least 30 minutes before the deadline. Leaving the submission for the last minutes could result in failure to submit your work. If you’re not sure what the deadline date and time is click on the submission link where the details will be displayed In case of technical issues, please contact Helpdesk only. Make sure you are submitting the correct file type. We recommend to upload word files to Turn-it-in. Once you have submitted your assignment, make sure the submission was successful. You will receive an email confirmation if the submission to Turn-it-in was successful (in your university email address). You can also click on the submission link to ensure if the file listed/visible is the correct file. Not knowing what is expected of you is not an excuse for a late submission, make sure you understand what to do, well before the deadline and read the Assignment Submission Help provided.

Question: Moodle: What is Moodle and how can I download it? (Last edited: Friday, 14 January 2022, 4:06 PM)
Answer: Moodle is a Virtual Learning Environment where you can find all the information on your modules, assignments, exam results and all other information in their latest versions. It’s a great communication tool to be in touch with the greater university community. You can use Moodle from any device as long as you have access to the Internet. Note: There is an app available both on App Store and Google Play that you can download for free.

Question: Module Enrolment: I have enrolled for a module I was not planning to attend. (Last edited: Friday, 14 January 2022, 4:03 PM)
Answer: Please do not enrol for a module that you are not planning to attend. This might affect your study progress. Please only enrol for modules that you are definitely planning to attend. Note: Students get unenrolled if they are not active in the course area for 21 consecutive days.

Question: Login to Office 365: I am not able to login to office365. What should I do? (Last edited: Friday, 14 January 2022, 3:37 PM)
Answer: Please note that we have multi-factor authentication for your Wittenborg office365 account. You have to login via text on your phone or Authenticator app. If you are still facing issues, you need to inform ict@wittenborg.eu or Helpdesk. Source: A Password is not enough...we are starting to implement multi-factor authentication (sharepoint.com)

Question: Helpdesk: How can I access the Helpdesk, If I have a query? (Last edited: Friday, 14 January 2022, 3:32 PM)
Answer: A ticketing system is used at Helpdesk and you can easily create a ticket for different types of issues that may incur. A direct link to the Helpdesk is available on your dashboard on Wittenborg-Online, alternatively you can click here.

Question: GA/FP: What is a synopsis video? (Last edited: Friday, 14 January 2022, 3:29 PM)
Answer: A 30-second video which gives an overview of the topic/content of your Graduation Assignment, and must be added to the presentation slides. You can find the updated information here.

Question: GA/FP: I want to upload my Graduation Assignment (GA) but I have a problem where I cannot log in to the GA online area because I am not enrolled any more, and when I tried to re-enrol, I could not find the GA course in the search courses bar area. (Last edited: Friday, 14 January 2022, 3:28 PM)
Answer: All bachelor's students are now added to a common GA area, where we have provided links to each specialisation GA course area. Course: Graduation Assignment (Bachelor) \|GA32_FP_All\| (wittenborg-online.com) All master's students are now added to a common GA area, where we have provided links to each specialisation GA course area. Course: Graduation Assignment (Master) \|GA43_FP_All\| (wittenborg-online.com) Once you want to access your GA area, you can simply click on it in the table. If you are no more enrolled there, it will ask for an enrolment key and you can find the enrolment keys in Process Tutor areas. It has not changed. GA Upoad Areas (Master) Picture.png GA Upoad Areas (Bachelor) Picture.png

Question: GA/FP: I have uploaded my Graduation Assignment/Final Project on the wrong Turnitin area. What can I do to resolve this issue? (Last edited: Friday, 14 January 2022, 3:28 PM)
Answer: Please inform the Helpdesk and include the link to the wrong submission area. We will delete the wrong paper for you and you can then upload it to the correct area. Please note that you should inform us before the deadline. It will not be possible once the deadline to the specific submission area has passed.

Question: Account Access: Why can't I access my online student account? (Last edited: Friday, 14 January 2022, 3:14 PM)
Answer: Please note that we have activated Multi-Factor Authentication (MFA) on all Wittenborg accounts. You have to login via text on your phone or Authenticator app. Please refer to the attached document on how to activate your MFA. There are other possible reasons why you cannot access your account, besides the MFA activation. The 3 most common reasons are as follows: Entering the wrong password: A password may have been changed recently or the student may have simply entered the wrong password. Passwords are case sensitive. Inactivity for a long period of time: If a student does not access his/her student account for a few months, the account will be blocked. The account has to be re-setted. Please contact Wittenborg Helpdesk to help reset the account. Helpdesk or Front Desk will send to the student’s alternative email information to have the account reset. Outstanding invoice tuition fee: If a student has not yet paid the tuition fees, the student’s account will be blocked. The account will be reactivated once the outstanding tuition fees have been paid. Sometimes there are technical issues with your account. Please contact ict@wittenborg.eu or Helpdesk to assist you further. If any question remains, students can contact the front desk for support. This can be done either via an email to frontdesk@wittenborg.eu or by phone: (088) 6672688. Source: A Password is not enough...we are starting to implement multi-factor authentication (sharepoint.com) How to Activate MFA.pdf

Question: Assignment Submission: When can I submit my assignment? (Last edited: Friday, 14 January 2022, 3:13 PM)
Answer: The window period to upload assignments is open at least two weeks in advance of the due date. Avoid uploading your assignment at the last minute. Make sure to upload the assignment a day earlier to avoid complications such as technical glitches, lost internet connection, system overload etc. Submitting your assignment early also helps you to view your Similarity Index Report and ensure that the similarity index is below the 20% limit set by Wittenborg (Refer to EEG for more details). This allows you time to amend your assignment if necessary. In case of technical issues, contact Helpdesk at least 30 minutes before the deadline, with the name of the module and screenshot(s) of the exact technical issue. Request put after the deadline will not be attended to. Source: EEG Part 5 - General Assessment Policy

Question: Assignment Submission: Will I get an extension in assignment submissions if the quality of Internet in my home country is poor? (Last edited: Friday, 14 January 2022, 3:12 PM)
Answer: There is no extension of deadline for submitting assignments online. It is the student's responsibility to submit the assignment on time. Many problems can surface at the last minute, such as technical glitches, failed internet connection, system or software failure etc. It is better to upload your assignment one or two days before the deadline, so that in case you encounter technical problems, you have sufficient time to find alternative ways to submit your assignment. If the internet connection in your area is weak or unstable, it is best to find a library or a computer shop as an alternative. If you are still not able to solve your technical issue, please contact Helpdesk at least 30 minutes before the deadline, with the name of the module assignment and screenshot(s) of the exact technical issue. Request put after the deadline will not be attended to.