Thursday, 3 December 2020, 6:20 PM
Site: Welcome to Wittenborg Online
Module: Welcome to Wittenborg Online (Wittenborg Online)
Glossary: FAQ Studying @ Wittenborg
Question:

Open Days- Can I still attend open day events at the university?

(Last edited: Friday, 17 April 2020, 1:17 PM)
Answer:

Currently, all on-campus events including open days and campus tours have been cancelled. However, we are very pleased to inform you that Wittenborg will host its very first Virtual Open Day on 29th of April. 

Question:

Visa Collection: How can I pick up my visa?

(Last edited: Monday, 20 April 2020, 9:18 AM)
Answer:

Please contact the local embassy/consulate directly for an appointment via their website or by e-mail, and at the same time inform Wittenborg of the progress. This appointment can be a document collection procedure, therefore, students need to prepare all original and copies of required documents in advance (including all the documents which are also sent to Wittenborg).

Our Admissions Team will inform students by email which embassy/consulate they need to attend and will send the MVV Issue form beforehand.

A complete list of Dutch embassies and consulates around the world can be found on the Dutch Foreign Ministry website:

http://www.rijksoverheid.nl/onderwerpen/ambassades-consulaten-en-overige-vertegenwoordigingen#ref-minbuza.

Students should bring the following documents to the embassy:

  • TEV approval letter in Dutch (translation not necessary). 
  • Copies of all the documents (to be left with the embassy) that you sent to us along with your original documents.

Question:

Flight Cancelled: My flight to the Netherlands is cancelled/postponed due to COVID-19. What do I need to do?

(Last edited: Monday, 20 April 2020, 5:28 PM)
Answer:

In such a situation, please call the Wittenborg University of Applied Sciences telephone number +31886672688 (weekends: +31613723608) to inform Wittenborg's staff members so that they can take the necessary action. After your call please also send a short e-mail to this address: registrar@wittenborg.eu, mentioning your student number and explaining your situation.  

Please follow the same procedure if you face any difficulties that prevent you from travelling to the airport of your departure point that is caused by airport authorities or airline company staff. 


Question:

Office Hours in Corona Crises: Are Admissions Officers at Wittenborg still working despite its closure of two of its campuses?

(Last edited: Friday, 24 April 2020, 3:08 PM)
Answer:

Yes. Wittenborg's Amsterdam location, and the Spoorstraat location in Apeldoorn are closed. However, the main Wittenborg Aventus campus in Apeldoorn is still open from 07:30-16:00 daily. Wittenborg's Admissions Team is continuously processing applications as they normally do. If you would like to submit your application, you have a question, or you would like to have a chat via phone, our Admissions Team will be happy to assist you.   

Question:

Residence Permit: Do I need a new residence permit after graduating from Wittenborg?

(Last edited: Tuesday, 28 April 2020, 10:36 AM)
Answer:

If students wish to stay in the Netherlands after graduating, they must apply for a new residence permit. They cannot stay on their study permit.  

Information about the conditions of a search year and applying for a new residence permit are on the website of the IND: https://ind.nl/en/work/Pages/Looking-for-a-job-after-study-promotion-or-research.aspx. After being hired by a Dutch company, the company will apply for a work permit for the student.  


Question:

Exam Results: Where can I view my exam marks or results?

(Last edited: Tuesday, 28 April 2020, 1:24 PM)
Answer:

The exam results can be found in http://myresults.wittenborg.eu. Students can click on the 'Study Progress Review' by clicking on the 'Progress' tab.

Steps

  • Go to http://myresults.wittenborg.eu.
  • Log in with your Wittenborg credentials (same as Wittenborg Online & timetable).
  • Click on Progress and choose Only print contributing test results.
  • Select Show on screen to view the results on screen or Download file to download your results.

Note: If results are missing on MyResults, please send an email to examresults@wittenborg.eu


Question:

Project Week: Will project week affect my grade or is the final examination grade solely important for passing the block?

(Last edited: Tuesday, 28 April 2020, 3:25 PM)
Answer:

Project weeks are part of the curriculum and it will affect your ECs and ultimately the progress of your studies.


Question:

Room Key Lost: What can I do if I lose my key?

(Last edited: Friday, 22 May 2020, 11:00 AM)
Answer:

Anyone can lose a key and it may happen with you too. If you lose a key please contact studenthousing@wittenborg.eu and the student coordinator will arrange for a new key for you to enter your room. Please note that you will have to pay for this new key. https://www.wittenborg.eu/accomodation-contract-and-regulations.htm

Question:

Check Out Notice: Should I give prior notice of my intention to check out?

(Last edited: Friday, 22 May 2020, 11:42 AM)
Answer:

Yes. Residents must give at least four weeks’ notice in advance to Wittenborg Housing of their intended check-out date and time, so a mutually suitable pre-check-out time can be agreed by both parties. The intended check-out date and time can be on or before the last date of the housing package.

Question:

Orientation Year: Can I use my orientation year after 2 years of finishing education?

(Last edited: Thursday, 4 June 2020, 12:57 PM)
Answer:

Yes, you can still apply for the orientation year within 3 years after finishing your education. 

Question:

Internships in Holidays: Can I apply for internship during the summer holidays?

(Last edited: Thursday, 4 June 2020, 1:44 PM)
Answer:

Yes, you can apply for internship or work during summer holidays. However, please notice that the administrative process might be slower than usual during the holiday period.


Question:

Booking Appointments: How to book an appointment at Wittenborg?

(Last edited: Tuesday, 16 June 2020, 5:26 PM)
Answer:

If you wish to speak to any of the Wittenborg staff (for example, your process tutor), please invite them for an appointment using the Microsoft Office Calendar.

In the attached document you will find a detailed guide.
Question:

Check-in Rules: I have moved into Wittenborg student housing recently. What should I do next?

(Last edited: Tuesday, 16 June 2020, 5:45 PM)
Answer:

At check-in, residents are provided with an inventory checklist, the Check-In Form*. Please use this document to report any issues within your apartment and submit it signed to the front office within 3 working days of your arrival. If this document is not submitted, it is taken as confirmation that all items, and dormitory, as set out in the inventory checklist, are present and in good condition. Residents must pay for any damages incurred outside normal ‘wear and tear’.

*This list is used again when checking out. The items on the back of the form must be present when checking out. All missing items are to be paid for by the leaving student. The personal items on the list must be removed from the room.


Question:

Cost of Living: What is the cost of living in Apeldoorn?

(Last edited: Tuesday, 16 June 2020, 5:51 PM)
Answer:

Students in Apeldoorn can enjoy a very reasonable cost of living. The cost of living in Apeldoorn in the Netherlands is approximately 800 - 900 Euro per month according to the reputable institute NIBUD.nl.

These main costs include:

  • Accommodation
  • Food
  • Transport

Tuition fees do not form part of living costs.

Apeldoorn versus Amsterdam

Experience has shown that students living and studying in Apeldoorn spend approximately €800 a month; however, in Amsterdam this can be up to €1,000 a month. This amount is needed to cover daily expenses, meals, accommodation costs, insurance, study books, etc. This estimate does not include tuition fees and unforeseen costs and should be used as a general indication of the costs of living. How much money you will actually need depends on your lifestyle. The costs for housing, for example, may differ considerably. Also, if you plan to travel during your stay, you will obviously need more money.



Question:

Curriculum Plan and Timeline: I have applied for the final year phase 3 in HBA. How can I know the details about my internship period, my work permit as well as the complete curriculum plan?

(Last edited: Tuesday, 16 June 2020, 6:04 PM)
Answer:

You can access and go through all the details including curriculum plan and timeline in the HBA EEG Part 3.

NOTE:

You can access the EEG in the online area after signing in with your student account.

Question:

DigiD: What is a DigiD and how do I get one?

(Last edited: Wednesday, 17 June 2020, 3:54 PM)
Answer:

DigiD (short for Digital Identification) is a form of online ID that allows you to access many services and government websites in the Netherlands. It is like a digital version of your passport. The DigiD consists of a username and password that are linked to your personal public service number (BSN). You need your DigiD to do your administration online in the Netherlands. This includes doing your taxes, applying for benefits and allowances, and many other necessary transactions.

How to apply for a DigiD?

You can apply for the DigiD for free on the DigiD website https://www.digid.nl/en/. You need to have your BSN. After filling in the application, you will receive an SMS code on your mobile phone. This is to verify your mobile number. Then you will receive another code via email. This is to verify your email address. Finally, you will receive a letter by post with the final activation code. This is to verify your registered home address and also to ensure security of your final activation code. Use the code to activate your DigiD within 20 days. Activate your DigiD via the DigiD activation webpage https://digid.nl/en/inloggen.

Remember that your DigiD grants access to many aspects of your life online, so you should take care to keep it secret and also not to lose it. If you forget your DigiD username or password, you can visit the DigiD contact page for help https://www.digid.nl/en/contact/

Question:

Doctor's Appointment: How can I make an appointment with the Doctor?

(Last edited: Wednesday, 17 June 2020, 4:08 PM)
Answer:

Front Desk will make an appointment on your behalf and inform you once the appointment is confirmed. Please send an email to frontdesk@wittenborg mentioning the following details

  • Please give an option of 3 days for your availability to go to the doctor's appointment
  • Mention the preferred timings when you can go to see the doctor
  • Preferably, mention the symptoms you have been experiencing and if you have been taking any medication
  • How long have you been taking the medication and if you have experienced any improvement or change in your health

The Front Desk will make an appointment on your behalf and inform you by email once the appointment has been confirmed. You need to confirm attendance of the appointment by replying to the appointment email from the Front Desk.



Question:

Education Department- How can I contact the education department?

(Last edited: Thursday, 18 June 2020, 8:58 AM)
Answer:

While the Education Department office is open daily for short questions, for consultations please make an appointment by email to education@wittenborg.eu and you will receive a confirmation within 3 working days.

Contacting Lecturers

All lecturers can be contacted through their Wittenborg email generally by putting their firstnames.lastname@wittenborg.eu

Question:

Email Receipt: Where will I get the submission receipt?

(Last edited: Thursday, 18 June 2020, 9:02 AM)
Answer:

An email receipt is sent to your S#@student.wittenborg.eu account each time the assignment has been submitted on Turnitin.  Should you provide any other email ID, it is wise to check the spam/junk folder. 

Question:

Enrolled Programmes: How can I see the details of enrolled programmes on my results page?

(Last edited: Thursday, 18 June 2020, 9:03 AM)
Answer:

This can be done by clicking the 'Personal details' option on the http://myresults.wittenborg.eu. The 'Personal details' option shows only your active programmes.