If you have lost your OV-Chipkaart or if it is defective, then you will have to cancel the travel product via the OV-Chipkaart Customer Service Department. Contact them by dialling 0900-0980 (normal call charges apply).

The Netherlands is a small country and its size makes it easy to get around.

While it is extremely easy to use public transport to get around the Netherlands, it is most well known for bicycles. Bike rentals here are easy and can be rented for as little as €10 EUR ($11 USD) per day. You may have to pay a deposit, which is refunded once you return the bike undamaged.

Some of the other common and cheaper modes of travel are:

• Train - Due to the country's small size you can reach all major destinations within 2.5 hours within the country. Click on https://www.ns.nl/en for more information on train schedules and tickets or seasonal passes.
• Bus - Another affordable way to get around the Netherlands.

The OV-chip card

In the Netherlands, the easiest way to take the bus, train, subway, or tramway is to use an OV-Chipcard (PT Smart Card). The costs for the OV-Chipkaart itself is €7,50 and can be bought at https://www.ov-chipkaart.nl/purchase-an-ov-chipkaart.htm or at the local NS-service points. There are two different OV cards.

• The first is a personalised OV-chipcard, which allows for putting a photo on it and season tickets can be loaded here.
• The second option is an anonymous card, not registered to a name. The company will not be able to know who is traveling with this card.

Note: Season tickets can only be loaded on the personalised card.

Further details on 'How to use the OV-chipcard' can be accessed via: https://www.wittenborg-online.com/mod/glossary/showentry.php?eid=221.

Finding accommodation as a student is always an exciting but sometimes daunting task! At Wittenborg we assist our students in finding suitable, local accommodation, often managed by the university.

For student housing in Amsterdam please refer to the relevant pages by clicking on the link: https://www.wittenborg.eu/student-accommodation.htm for further details about Wittenborg student housing.

Wittenborg offers accommodation in a number of different types and places, all enjoying close proximity to the university:

• Wittenborg offers shared apartments: 3-5 students share an apartment or house
• Wittenborg offers campus accommodation: students have their own room within a campus complex, sharing kitchen and bathroom facilities

Dutch or other EU-national students are encouraged to find their own accommodation; however, they can opt for Wittenborg’s own accommodation if available.

If you are a non-EU or EU ‘package-fee’-paying student who needs Wittenborg to arrange your study visa to be able to join us in Apeldoorn, part of your package fee is the first 2 blocks* of your accommodation fee, plus administration fee for new-arrival students.

You will be allocated a room in either an apartment or a house sharing a common area and all facilities, such as a bathroom, toilet, kitchen, etc., with other students, both male and female.

After the end of the original housing package * you are free to move out of Wittenborg accommodation and move into other housing of your choice.

For more details please click on the link: https://www.wittenborg.eu/student-accommodation.htm.

The cost of living as a student in the Netherlands is estimated to be around €800 to €1,100 per month according to the Study in NL website, an initiative by Nuffic.

These main costs include:

• Accommodation
• Food
• Transport

Tuition fees do not form part of living costs.

Apeldoorn versus Amsterdam

Experience has shown that students living and studying in Apeldoorn tend to spend less than those in Amsterdam, where cost of living is higher. This amount is needed to cover daily expenses, meals, accommodation costs, insurance, study books, etc. This estimate does not include tuition fees and unforeseen costs and should be used as a general indication of the costs of living. How much money you will actually need depends on your lifestyle. The costs for housing, for example, may differ considerably. Also, if you plan to travel during your stay, you will obviously need more money.

Student Support is organised through the Front Desk. Staff are able to manage all general questions regarding the university and living in the Netherlands. Front Desk staff also assist students in the submission and collection of documents, including all aspects of registration and residence permits.

Student Support assists with the following:

• Banking & Finances
• Student Affairs and Travelling
• Medical and Dental
• Health Insurance
• Working in the Netherlands
• Student Housing
• Student Building Access Cards
• Student Code of Behaviour

We are here to help, just ask!!

The Student Services Desk is open from 8 a.m. to 5 p.m. Monday to Friday.

My Results page gives you a complete overview of your study progress. The option further allows you enrolment and un-enrolment from courses, exams, specialisations, giving you access to the entire range of courses on offer.

This can be done by clicking the 'Personal details' option on the http://myresults.wittenborg.eu. The 'Personal details' option shows only your active programmes.

Wittenborg is continuously looking for possibilities to support students with finding suitable accommodation in Amsterdam. However, the responsibility for finding a room in Amsterdam ultimately lies with the student. Finding a place to live in Amsterdam can be quite a challenge; therefore, we recommend you to look for your new home as early as possible. It is also possible to opt for Student Housing in Apeldoorn. The distance between the Amsterdam campus and Apeldoorn is around 1.5 hours by train and costs around 17 euro one way (www.ns.nl). 

We recommend students to few companies/organizations who can help students in their accommodation. You can find detailed information via Wittenborg main website here. Amsterdam Student Housing (wittenborg.eu)

Source: www.wittenborg.eu

Wittenborg University of Applied Sciences has its main campus in Apeldoorn, which consists of two separate buildings within walking distance from one another. Both locations share a central telephone number +31 (0)88 6672 688. Both Wittenborg campuses are conveniently accessible by public transport and are just 3-4 minutes walking distance from the Apeldoorn train and bus station.

• Brinklaan building: Brinklaan 268, 7311 JD Apeldoorn.

• Spoorstraat building: Spoorstraat 23, 7311 PE Apeldoorn.

The Brinklaan building

The Brinklaan building is just across the road from the Amaliapark and is accessible via foot, car, bike and public transport. The building is only a 15-minute stroll from Apeldoorn Central Train Station. It is recognisable by the large blue "Wittenborg University of Applied Sciences" sign on the front of the building.

The Spoorstraat building

The Spoorstraat building is located on the north side of the Apeldoorn Central Train Station and is about 3 minutes' walking distance. It can be recognised by the Wittenborg flags and the Wittenborg logo at the top of the building.

You can find some practical information guide from the link here.

If students wish to stay in the Netherlands after graduating, they must apply for a new residence permit. They cannot stay on their study permit.  

Information about the conditions of a search year and applying for a new residence permit are on the website of the IND: https://ind.nl/en/work/Pages/Looking-for-a-job-after-study-promotion-or-research.aspx. After being hired by a Dutch company, the company will apply for a work permit for the student.  

If a student’s account denies access, this can have multiple reasons. Below the 3 most common reasons are highlighted.

• Password change. Students have to regularly change their password to secure their account.
• Inactivity for a longer period of time. If a student does not access his school account for a few months, the account will be blocked. The account has to be reset. The Wittenborg Front Desk can do this - send an email to have your account reset.
• Outstanding invoice tuition fee. If a student has not yet paid the tuition fees, an account will be blocked. After receiving the payment, the account will be reactivated.

For further information ask the Front Desk for support. This can be done either via email to frontdesk@wittenborg.eu or contact Helpdesk or by going to the Front Desk in person.

If you are getting a status report "processing", it means your work has yet to be checked by Turnitin. Therefore, the work has been submitted but not yet checked. During the first 3 submissions, it takes anywhere between a few seconds to a few hours to see your report. It will take 24 to 48 hours for the 4th submission onward to reflect the report.

Note:

You can write to ict@wittenborg.eu or put a request to Helpdesk to share any further concerns.

Please contact Helpdesk and your (teacher) @wittenborg.eu for further resolution to the problem.

Submissions of assignments just a few minutes before the deadline can be a risky issue. This is because it can take a few minutes before the system registers your uploaded work. Therefore, the student must always upload all assignments with sufficient time left in order for the work to be stamped in time. Submitting with sufficient time will also allow the student to correct any mistakes in the assignment.  Consigning submissions at least 24 hours before the actual deadline may be a safe measure and can prevent any last-minute stress or failure of submissions.

Note:

For any technical reason for non-submission or failure to upload assignments, please contact your teacher and Helpdesk.

Source: The EEG Part 4 - Practical Information Guide

There could be errors in the upload area. Should you face this difficulty, contact your module teacher as soon as possible, as well as Helpdesk.

An email receipt is sent to your S#@student.wittenborg.eu account each time the assignment has been submitted on Turnitin.  

Contact your process tutor as well as the module teacher in the case of missing a submission deadline. They will decide on the next course of action. You cannot submit your work once the submission due deadline has passed. 

Turnitin at Wittenborg allows you to resubmit your assignment multiple times by overwriting the previous submissions, until the due date. This means that if you have submitted a wrong document, you can resubmit again by uploading the correct document. The newly uploaded document will overwrite the previous one. You can resubmit multiple times until the deadline. This feature of overwriting previous submissions ensures that your module teacher will only receive the latest submission for checking.

If you check that you submitted the wrong paper after the deadline has passed, the helpdesk cannot make any changes and you will not be eligible for a retake block.